We used Hanmi to do a patch in our living room with carpet that we still had available and they did a great job! Which is why we called them back when we had a little flooding and had to cut out a larger patch. The quote to patch or just redo the whole room was so close that we decided to get all new carpet. They instructed us to chose our color from a website. DO NOT LET THIS HAPPEN TO YOU. We didn't see the carpet until they were rolling it out in the room and it looked NOTHING like it did on the website!! When I told them this isn't what we were expecting there was no reaction, they just kept installing. I'm sick to my stomach every time I look at my living room now. We were expecting a warm gray and ended up with a murky green/blue. I called to complain and they offered NO solutions, even for a repeat customer. They should have had swatches to show instead of pictures on a website. SO DISAPPOINTED!!! read more