The service is top notch. Their work is excellent. Very, very impressed! I recommend them hands…read moredown. We need more business ethics like theirs.

They cut corners on the repairs in 2015 to my 2013 Impala. My car was in perfect condition until a…read moretree limb fell on the roof right behind the sunroof after a really bad storm in May/June 2015. They left metal shavings every where that caused rust on the door hinges and caused issues with the windows rolling up and down, they didn't install the front windshield correctly and now there is a whistle, sliced the weather stripping on rear quarter glass and didn't admit to it, the roof molding pieces weren't installed in the right spot, there is a vibration from the sun roof cover, after repair there is a rattle in the rear end (same thing happened after taking my previous car there). After taking my husbands truck for repair after hail damage, they didn't realign the hood correctly. When all these issues and problems were brought to their attention, they refused to correct them and were very dismissive.

Could not be happier with results of our body work on our BMW. On time, reasonable price and car…read morenever looked better. Really happy with Kieffer.

Took care of my work in a timely manner! And the work they did do was way above par! Would…read morerecommend this body shop for any job no matter how small or large!

The trunk of my Fiat just came undone on one side and I'm in the middle of moving, so I really…read moreneeded a vehicle. They were kind enough to give me a loaner and Dan is always in good humor. They do a great job at reasonable cost, and do what they can to make the customer happy. I've used them before and am always beyond delighted.

These guys are not only friendly and cooperative, they fixed my Fiat back into perfect condition…read more And all the while being so efficient and lovely. I can't say enough about my great experience at Toys Done Right. Plus, they fixed their previous grammatical goof (Toy's Done Right). For which I am also grateful, as are my literary friends.

Incredibly honest, and did fantastic work. Could've charged me a lot more. Great to know there are…read morepeople out there like them. Highly recommend. Hopefully we don't need their service again anytime soon, but would be glad to send business their way.

The owner, the girls in the front and the mechanic are the kindest people I have met in a long…read moretime. I was really blown away by what they did for me and my family. This was my first visit to Iowa and it's beautiful and that goes for the people too. Me and my adult kids were going to the fair when my suv needed an alternator suddenly. Cliff checked my vehicle and found I needed an alternator mine had stopped charging my battery and my dash was lite up like Christmas. I was quoted a fair price and the got it done so fast then delivered it to me at the hotel. Great service thanks so much to the owner who drove me back to the hotel while it was being repaired so kind and we were able to make the fair and the concert!

If I could leave a zero I would. My insurance company recommended this place after my bf hit a…read moredeer with my SUV. they came and got my SUV which was 7 miles and charged me 150$. My car was brought there the end of March and I heard nothing from them until the end of April. My car should've been totalled, they gave my insurance a estimate of 7k and when it was FINALLY fixed in mid June they charged over 10k which meant it should've been totalled. The car drove one week and never drove again. It was towed back to Abra, where it literally sat with no answers until September. When they said it needed a new motor and it was nothing to do with their work on the motor. This SUV ran perfect before it hit a deer and was supposedly "fixed". Terrible service department and the receptionist is so rude to everyone. Go anywhere but here. ​​​

Abra worked with insurance company Everything happened in 36 hours Can't ask for more than thatread more

I have been looking for a new Honda CRV for about a month, and I seen one I liked at Richardson…read moreMotors. I contacted them and told them what I had for a trade, ant they beat all other Honda dealers in a 150 mile radius on price for my trade and the price on the new CRV. Worked out the deal over the phone, set up a time to come up to the dealership, I was a hour and a half away, and I was in and out, just like that. Great experience with them and highly recommend them.

I am extremely disappointed and upset with our experience at Richardson Motors. My husband…read morepurchased a 2016 Ford Fusion from them for $7,500 for our 17-year-old son. We never imagined that less than 300 miles later, we would be facing a catastrophic engine problem. We were told the engine block needs to be replaced and that the head gasket is bad. We are now looking at approximately $7,000 in additional repair costs on top of the $7,500 we already paid for the vehicle. I understand that the car was sold "as is." However, I believe there is a big difference between understanding that a used vehicle may need repairs and having a major engine failure within 300 miles of purchasing it. What has been most upsetting is not only the cost, but the dealership's response when we reached out for help. They were unwilling to do anything to assist us. We are a family who worked hard to purchase this vehicle for our 17-year-old son. To spend $7,500 on a vehicle and then be faced with another $7,000 in repairs almost immediately is absolutely heartbreaking and financially devastating. We weren't asking them to give us a brand-new car -- we were simply hoping they would show some compassion and stand behind the vehicle they sold us. In my opinion, this is extremely poor customer service. Things can go wrong with used vehicles, and I understand that. What I cannot understand is how a dealership can sell someone a vehicle, have it suffer a major engine failure before the buyer has even put 300 miles on it, and then simply refuse to help in any way. This experience has left us feeling completely disappointed and taken advantage of. I sincerely hope other families do their homework, have any used vehicle thoroughly inspected by an independent mechanic before purchasing, and understand exactly what they are getting into. For our family, this has been a very expensive and heartbreaking lesson. Richardson Motors had an opportunity to make a terrible situation a little better by simply working with us, and they chose not to. That is what we will remember most about this experience.

I came here one time. And hopefully I'll never have to come back. If you get my hint. Once I pulled…read morein I was taken care of right away. No waiting around or being told they were too busy to give me an estimate. It took only a few minutes for the lady to inspect my damaged car and give me a total price. Pleased with the estimate and then contacting my insurance, I scheduled an appointment. I had to wait to only two weeks to bring my car in for repairs. None of this, we can have you in one or two months from now. After I dropped my car off, it was finished in just two days. I was impressed by the body work. Later I showed it off to my Dad. A retired auto body repairman. Out of all the places I have reviewed on Yelp. Fugs Auto Body has to rank at the top in customer service. A great owner and wonderful people who work for him! They know how to treat you good!

From the owner: Fug's Auto Bodyread more

Had a problem with the rack on the back of or camper. Pulled off the highway and a gentleman…read morestopped to help us. He was friends with the owner of the shop. Luckily, the shop was at the next exit and they fixed us right up. With a little welding and some future suggestions, we were on our way. Can't thank these three men enough!

Terrible paint job. Unprofessional quality IMHO. They were incapable of matching the Silver on my…read moreMini Cooper convertible after they repaired a dented rear panel. I did not see the color difference on the day of pickup (overcast autumn morning) but I get the displeasure now to see it now every sunny day. Look elsewhere for a quality paint shop.