Unfortunately our story is the same as the other recent reviews. Justin seemed like a great guy, so…read morewe decided to go with him for an install of a new furnace and AC unit back in December 2022. Since then, we have run into issue after issue, all due to mistakes that were made during the original install. Each time we have reached out to Justin for help, but he continuously ghosts us and will not show up to make things right. Beware - he will only honor the 1 year labor warranty if you are willing to wait weeks before you can finally get him onsite. We have a 7mo baby and her bedroom was up to 84 degrees last night. Still waiting on a response from Justin although it's almost been a week with constant outreach from us! I've never experience such poor communication from a business owner - it's absurd. Unfortunately, this will be the third time that we're having to pay an outside company to fix our brand new AC unit. EXTREMELY disappointed and hope others don't make the same mistake as we did!

Do not work with them…read more Justin came out and gave a resonably priced quote and asked for funding for parts while signing the contract. He seemed accomidating and reasonable but then rescheduled three times and blamed it on me. He is no longer returning my calls/texts. After looking further, the business's accreditation in the BBB was revoked due to failing to maintain a positive track record in the marketplace and addressing BBB complaints in good faith. https://www.bbb.org/us/in/indianapolis/profile/heating-system-repair/a-new-phase-heating-and-cooling-llc-0382-90042690

We reached out to Jason at Swan Electrical Systems after receiving a recommendation from our…read moreproject contractor. We needed old track lighting removed, a ceiling fan replaced, a 2-story entry chandelier replaced, new lighting in our 2-story formal living room, new recessed gimbal lighting in our stairwell, and some miscellaneous recessed lighting replaced. Jason was easy to work with and we were pleased with the results. We definitely recommend him as he will be the person we call for all future electrical needs.

I contacted this company to repair a chandelier in our entryway. I talked to Jason and explained…read morethe issue with the chandelier. He was able to give me an estimate over the phone and I made an appointment. He made the appointment and found the problem right away. Repaired the chandelier and was able to check the lights in the closet, one of the bedrooms and even the doorbell. It was really nice to deal with a professional that was willing to go out his way to help. He was very knowledgeable, friendly and clean. I have already made another appointment with him to place the crystals on the chandelier. I will definitely call him for any electric repairs. Thank you!

Jeff did a great job installing my handrails. Reasonably priced and did extra!…read more He responded quickly and came the very next day.

Despite being initially responsive to our request for service on our dryer, booking an appointment…read moreand me confirming it the day of, they were no call/no show for the service. Disappointing.

Tony and his team have done a couple of projects for me…read more They are expert electricians and solved a complex and potentially dangerous issue at our home. They are also skilled at plumbing and other trades. They are good men and i would definitely recommend them for any project.

I've never had to fire someone until I hired Tony. Don't get me wrong, Tony is a great person to…read moretalk to on the phone and he will give you the best price, but it was one of the worst experiences I've ever had. I wanted 3 ceiling fans installed including the wiring and drywall. He said it would take him 4 hours and he would be there between 9:00am and 9:30am. I told him that I had to be at work in the afternoon and that I arranged with my employer to be at work at 2:00pm. Tony sends me a text message at 10:45am saying, "I'm 15 minutes out." He then shows up at 11:30am (45 minutes later) with no apologies. Honestly, I don't know what he did for the next 2.5 hours. I kept seeing him bring in equipment into my home and taking multiple smoke breaks, but nothing was getting done. He comes up to me around 3:00pm telling me that he bought the wrong parts and has to go to Lowe's to get the right parts. His partner tells him to get some plastic covers for my furniture. Tony then says that "I can't be buying extra supplies for this job." Plastic covers cost $1 at Lowes. You are a "professional" electrian that cuts into drywall everyday and you don't have plastic covers to protect your customer's property? Are you kidding me? He's gone for 1.5 hours. He comes back from Lowe's and the job actually starts at 5:00pm. By this time, my boss has given up on me coming into work. I was ticked off, but now they've made holes in my drywall and I want something to get done. Now, it's 9:00pm (12 hours later from the proposed start time) and nothing has been completed. I told Tony and his partner to clean up their mess and leave. Tony and his partner then start arguing about how it was the other person's fault on why they got fired. Tony tells his partner that he's not paying him for the work he did that day. They then begin to argue about money IN MY LIVING ROOM! It takes them 2 hours to clean up and get out of my house. Folks, they left my house at 11:30pm. 14 hours after the proposed start time and 12 hours after the time they actually got to my house. This is beyond ridiculous. So, I'm out, not only an entire day of work, but an entire evening with my family. I spent the next day getting the smell of cheap cigarettes out of my house and cleaning my carpets and floors, because of all of the drywall. I can't even tell you what my wife was thinking, because Yelp would kick me off of here. I wouldn't wish this on my worst enemy. Do yourself a favor and NEVER hired these guys. By the way, I have proof of everything I said here (text messages, photos, etc.).

J & J Electrical is a wonderful & honest company to work with, what a find!…read moreJason helped me with an electrical problem I had yesterday, in my home. Very reasonable pricing.

J & J is our new "go to" service. We moved to Westfield last year and it's daunting to pick…read morereliable help when you need things done to your brand new house. It was a small job, but Jerry treated it just like a big one. Got here quickly and did not make a big deal about hubs' mistake of drilling into interior wire. God bless them both. I don't have as much trepidation about doing our thing knowing I could call Jerry for the win!

This is my second time using Atom Electric. He was easy to schedule with, on time and quality work.read more

Call him at the last minute for an electrical situation and found him to be responsive, courteous,…read moreand extremely professional. I highly recommend.

I interviewed five plumbing companies, including Wyatt & Son's Plumbing. When you choose a company…read moreto work for you, it should be no different than candidates interviewing for jobs. I treat each company that comes out with respect; we discuss the various aspects of the job and how the job will be performed. Ultimately, we end up in salary (project cost) discussions. COMMUNICATION Wyatt and Son's was incredibly impressive. I used the Yelp projects system, and communication was seamless. JOB REQUIREMENTS 1. Replace a Bradford 50g water heater (leaking from the top) 2. Replace a Kenmore water softener that was 15 years old. 3. Fix a 40' run of 2.5" kitchen sink pipe detached from the ceiling due to the strap cables, held in by nails, used by the original installers. It wasn't draining anymore and was full of gunk. TECHNICAL INTERACTIONS I'm an incredibly technical person and engineer. I research everything from plumbing, electrical, carpet, etc. I like to know how things are installed and how they work for the simple fact of educating myself to get the best use out of everything. Barry and his son answered every question, and I never felt disrespected. While Barry has an opinion on specific equipment, which people should have, he walked me through the "whys" of arriving at his conclusion. Barry's approach demonstrated his openness to educating others and learning himself. I appreciated our time. PRICE Wyatt & Son's Plumbing price is incredibly competitive. There are a couple of things I look at: 1. How much am I paying for parts? 2. How much am I paying for labor? Parts are a commodity. You can find every price for every item online. I'm not a fan of companies who mark up their prices. I have to pay sales tax on parts, and every dollar added is more money out of my pocket on taxes. FINAL DECISION The decision came down to Wyatt and Son's Plumbing and another company. Nothing is worse than telling a fantastic candidate/company they won't receive the job. I had no joy in sending the message to Barry, and still, as of writing this review, I'd have Barry out in a heartbeat to quote the next job; there will always be another. TO THE READER Wyatt & Son's Plumbing must be a part of your quoting process. Their professionalism is top-notch, their interactions and knowledge are excellent, and their pricing is incredibly competitive, way cheaper than the large companies. TO BARRY Thank you again for coming to the house and participating in the process. The final decision was incredibly difficult. I hope this review becomes a cornerstone of continuing to send business your way. Wyatt & Son's Plumbing should be a part of everyone's selection process. I'll be passing referrals your way as they come along.

Barry did initial work for me at a house I was selling which went fine -- I needed another project…read morethat he was paid in advanced to complete work but it was never completed because the new owners went to another company and he has since refused to respond to any communication on getting my money back. 1200$ that he has pocketed from mine and my girls mouth. Just fyi on the "business owner" you might be considering. I am now having to file with the courts in getting my money back.

Hector was responsive, courteous and professional. He…read moretouched base with me the same day i contacted him. Came to our home to look at job and give estimate. Within an hour Hector texted me with a detailed estimate. (Very impressed). Two days later he was at our home doing the work we needed done. (2new electrical outlets and canned lighting in our bedroom closet. He knew exactly what was needed to get job done promptly and efficiently. Price was very fair! We will call him again and highly recommend. We were EXTREMELY SATISFIED with Hector's work ethics! Thank you!