Our washing machine was not spinning 80% of the time for the last week. Very annoying. I called S…read more& J Appliance and a service man came out immediately. Within a few minutes, after checking all the cycles, he said he knew the part we needed and it was in stock. He picked up the part, replaced it quickly, and it solved the problem. All this including the service call was $200. I highly recommend this buiness!

Service tech was very kind and professional but didn't really do anything except unplug my washer,…read morecheck the filter for the water hoses and run a normal empty cycle (water only no clothes) to see if the agitator worked correctly. I was still charged $40 for the visit even though he found nothing wrong with my washer. The only recommendation was to use less clothes when washing so clothes can wash properly and more efficiently. ‍

Great communication prompt and quoted me ahead of scheduled service…read more Thank you for your professionalism and quick response.

Emilio came out after hours and did not charge an outrageous price. He was able to fix our…read morecommercial oven. He explained in detail what was wrong with it. He gave us great customer service. He will now be our Appliance repair tech. Emily Jr Warden Episcopal Church of the Saviour Soup Kitchen

Walked in to purchase a fridge since our fridge was being pushed out two more weeks once we arrive…read morethey were close to closing, but the person that helped us was a very nice young lady. I can't remember her name, but she was very nice. Very sweet. we walked in. She kind of showed us what basically they had to offer and the pricing, but I did notice a couch there that caught my attention and from what she had said is that he helps his friends or neighbors in his Area sell items that you know they don't get rid of or it's hard for them to get rid of I don't know but anyways we ended up buying a couch, beautiful piece of furniture. We just cleaned it up and a great price. I cleaned it up and it's in my living room but I do recommend this place. We did my fridge once once we get ours delivered, and then we're gonna put this one in the garage just to kind of have extra storage for the drinks but yes, I do recommend this place. The fridge looks new. It works great and they have great customer service.

Frank's is what good ol' fashioned customer service should be and seems to be missing in a lot…read morenowadays. They treat you like a customer, wish they serviced other brands but as long as you have one the requisite brand's you're good to go. Recently called them to service our Maytag dryer as it blew its fan belt, a little pricey for service but you get what you pay for. Happy to support a local business and great to have a store nearby that supports our appliances. Thank you!

While prices were on the higher end, I really like the customer service that Butch Ruddy gives. He…read moretakes the time to go over every single appliance, their warranties, the pros and cons of each one, what best fits your needs, etc. Their selection was pretty good, too! They also carry the Speed Queen brand, which I heard are pretty reliable compared to some of the fancy new ones that cost an arm and a leg to fix. I'm so glad I stopped by Ruddy's Appliance this afternoon! Carson C. Visalia, California

I don't even know where to begin. I feel like at the end of this story, Rod Serling is gonna step…read moreout from behind this store with a cigarette in his hand and say to the camera "This is how we order appliances.....in THE TWILIGHT ZONE". It all started Labor Day weekend 2026. My wife and I went down there to order a new gas GE 5 burner range in white. I know everybody wants stainless steel, but our kitchen is completely white appliances, so we had to order one in white. The store was closed, but Mr. Ruddy told me on the phone that he'd be there anyway and to come on down. I had done my research and already had the exact model number that we wanted. It was model number GGF500PVWW. The last two letters, WW, indicate that it is a WHITE one. Keep that in mind as you read on. Mr. Ruddy was a very kind and nice man. That is undeniable. However, from the very start this whole transaction seemed straight out of the Twilight Zone or maybe from 1950's Centerville, Ohio. He said he could get our stove, so we pulled out our wallet to pay for it. He said no, we would take care of that when it arrived. We did not get a computer printed invoice confirming our order, he wrote our name and number on a piece of scratch paper and laid it on the desk. We were told the range would arrive in about a week. So, a week came and went. I called the store and some other gentleman answered and said that the range was on "back order" and should arrive around September 29th. (Interesting, because both Home Depot and Lowe's websites indicated they could get it in about 3-5 business days, but we are not in the appliance business, so we didn't know whether to believe the "back order" story. Who knows?) Well, you guessed it - the 29th came and went. I called the store again on October 1st, another gentleman answered and said that Mr. Ruddy told him we would be looking at the following Tuesday. I got a voicemail from a woman at the store saying that our stove was in a couple days later. So I called my wife to go down and pay for it. When my wife showed up at the store, she was told there had been a mistake and that our stove was in a warehouse in LA waiting on a "truck to be full enough to make a load to Visalia" and I was probably looking at October 6th. I called the store when I heard this and I told Mr Ruddy that I would give him until the end of the week to come up with our stove or we would cancel the whole order. At this point, I was glad we didn't pay up front. So....October 6th came and Mr Ruddy himself called and said "Good news, we have your stove". So I had my wife go down there again and pay for it. Because my wife is so damn smart, she asked me to send her the webpage from GE with the model number to make sure she was paying for the right unit, since they don't seem to use computers at this place. So she paid for the stove, she got a handwritten invoice with the company name on it, complete with model number GGF500PVWW on it. She was told we were looking at today (October 7th) for delivery and installation. I contacted my mother in law to be available to let them in to do the installation, as we were told "late morning", and I had told them that she is my son's ride to and from school, so she would need to plan accordingly. So they called her and they agreed on 3:30. Meanwhile my wife comes through the door and sees that they are installing a STAINLESS STEEL range. She promptly called them and was told "It said white on the box, we're sorry" so my wife told them to take it back and bring back our old range. She called the store and told Mr Ruddy to issue a refund, she was told to go down tomorrow and he would write her a check. I am worried about this and I told her she should immediately take that check to the bank it's drawn on and CASH it immediately. Bottom line, if they have something on their sales floor that you want and you have cash and a pickup truck, you can get a great deal there on some scratch-and-dent appliances. We have bought a washer and a dryer from them like that. But if you want to order something, go to Home Depot, Lowe's or Best Buy. Ruddy's basically wasted an entire month of our time. I don't think they are crooked or deceitful, they are all very nice people. They lack organization, communication and professionalism. A computer to place and fulfill orders instead of a piece of scratch paper might help. UPDATE: We went to Home Depot on Demaree / Caldwell on Sunday, October 11th. Our new range was installed October 14th. Amazing things, these new-fangled, space-aged modern conveniences called computers and printers. First phonographs, then telephones, then aero planes, now COMPUTERS? WHAT WILL THEY THINK OF NEXT?!?!

Great customer service We replaced a 1950's air and heating…read moreunit in our old farm house which was quick a unique challenge. They did a fantastic job and will all the specialty pieces we need to make it work they were very reasonable. Would recommend!

Exceptional Service, Quality Work, Competitive pricing...Highly recommmend!…read more We had both of our HVAC systems( AC units, furnaces, and all new ductwork) replaced by McGee Refrigeration, and the experience was exceptional from start to finish. Our lead installer, Troy, and his crew were truly outstanding. Troy is knowledgeable, detail-oriented, and takes great pride in his work. His communication and customer service were top-notch. He kept us informed throughout the process and made sure we were completely satisfied every step of the way. He was consistently polite, thoughtful, and professional. Troy went above and beyond, and treated our home as if it were his own. This was not a simple installation. Our home presented some unique challenges, but McGee handled everything seamlessly and helped us navigate solutions in a very cost-conscious way. Their estimate was accurate, there were no surprise upcharges, and tbeir pricing was very competitive. We are so glad we chose McGee Refrigeration and would absolutely recommend them to family and friends.

My wife and I purchased a Maytag washing machine and were completely satisfied with the purchase,…read morebut most importantly the customer service. Our family has been doing business with Crossroads for many generations and although it is under new ownership, customer service is still the priority. Thanks Julie & Kevin for all your help!

Eva A. I recently purchased a freezer from Crossroads, I…read morewant to say my family is very happy and satisfied with our purchase. We shopped around and didn't find else where the savings, courtesy and just having the satisfaction that your taken care of in selecting the right appliance. I want to thank all the wonderful employees at Crossroads for always looking out for your customers!!!! %

You never realize how valuable your a/c is until it stops working over a holiday weekend, and the…read moretemperature outside reaches 105. We ended up needing a brand new unit, and Grants took care of everything. Their entire staff was professional, courteous, and very helpful. Their pricing was $600 less than the competiton, and that included a brand new thermostat. Top notch company, all the way around. We highly recommend Grants! Stacy F., Visalia CA

I have installed split air conditioning units in my home installed by Grant's AC. We have units in…read moreour backroom that for whatever reason seem to have an error message on a yearly basis. I first notified Grants on June 11th. As of June 19th I have no ETA on service. I have sent several E-mails and text messages without out any response on a service date. I spent thousands of dollars with this company and I am very disappointed with their service when there is an issue. Scott Jacobsen

Hands down the best rental store they treat you like family from  the second you walk in.read more

Furnished my entire home with rent to own. They have always made me feel like part of the rent to…read moreown family. Purchased 2 TVs 3 beds 2 couches coffee table and other electronics. Always quick to answer any questions or concerns. Highly recommend!