Sorry for the long post but I feel this is necessary, so here it goes. One morning our washing machine wouldn't turn on. After doing everything to troubleshoot the problem and some research, we came to the conclusion our display board went out. My husband contacted Bee's Appliance and let him know we needed a new display board. He said he'd come check it out. He showed up, unplugged the machine power source from the wall (which I had told him we have done already. We know the problem.. we need a new display board) he plugged it back into the wall and tried to turn it on. With no luck he said, yeah- it has to be the display board. He grabbed the model number and said the part is showing discontinued- no longer made. Then stated we had no choice but to buy a new washer. I asked, usually manufactures will have to create a new part to replace the old one- if he's able to look up the new part number. He stated, there is no other part number, this is what companies do to force people to purchase new models, etc. He then said that was it, nothing else he can do and said the 7 minutes he was at our house will be $85. Hesitantly, I paid him. Buuutttt $85 FOR WHAT!!?? I have told him we knew what the problem was, he showed up- unplugged it from the power source, plugged it back it. Said there's no available part and left. Seriously did NOTHING for us that we didn't already try, know or do. And then charged $85 for being there 7 minutes!!!?? Anyways, I refused to buy a new washer- so I took the matter into my own hands. I called LG and explained the situation. They stated there is a replacement part and gave me the new part number. I found the new part online and purchased it. Once it arrived, my husband followed a tutorial video on replacing that part. Proud to say, our washing machine is back in perfect working order! I am angry we even called Bee's Appliance. They came and charged $85 to do nothing and be no help! With some phone calls and my handy husband, we fixed it ourself and saved over $600 by doing it, instead of listening to his recommendation and buying a new washer. I would not recommend this place- outrageous charges for a 7 minute conversation- with no help or reason to charge! read more