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    Hands And Heart

    5.0 (2 reviews)
    Closed 7:30 am - 5:30 pm

    Get a quote

    Response time

    40 minutes

    Response rate

    100%

    Covered by Yelp Guaranteed

    Your project with this business is eligible for coverage up to $2,500 when you hire through 'Get a quote.' Terms apply. Learn more

    Services - Hands And Heart

    Bathtub installation

    Door installation

    Drain installation

    20 More Services

    Drywall installation or replacement

    Drywall repair

    Electric installation or replacement

    Wire installation

    Faucet installation

    Floor installation

    Garbage disposal installation

    Handyman installation

    Light fixture installation

    Outdoor lighting installation

    Outlet installation

    Plumbing installation or replacement

    Handyman repair

    Siding installation

    Stucco installation

    Switch installation

    Toilet installation

    Wall finish repair

    Wall finish installation or replacement

    Water heater installation

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    Recommended Reviews - Hands And Heart

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    3 months ago

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    5 months ago

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    Jorge G.

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    Ask the Community - Hands And Heart

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    Plumbing Guys - 6" main sewer tie in and cleanout installation

    Plumbing Guys

    (93 reviews)

    We recently had the pleasure of working with Jovani from Plumbing Guys. There was a little…read moremiscommunication about his arrival time, but once he came, he was very professional and listened to all of our concerns. We had Jovani work on three separate issues during his visit: clearing the kitchen sink drain, which was not draining properly, he then replaced and disposed of an upstairs toilet, and finally replaced the cartridge from a dripping bathtub faucet. Jovani made sure we were satisfied with his work as he addressed each issue along the way. He completed the job in a timely manner and cleaned up after himself. I would use Plumbing Guys for future plumbing needs.

    A tech did come out and take a look not long after I was told one would come out to assess my…read moreissue. That's where the good part ends. I was quoted much higher than necessary for the work needed. I was told to snake my drain would be close to $400 and I didn't have a clean out drain needed one installed. Cost would be $1800. I said no thank you to both services and the tech left. (I later found the clean out under the house where the tech looked and said one wasn't there) Was here less than 5 minutes. Weeks later I had a text sent to me from a random phone number with a link to an invoice demanding payment for services never rendered. With the amount of scam texts people receive I ignored the text message. Fast forward to a months later I get an angry phone call demanding payment. After I explained service was never rendered from whoever the person was from this company who was adamant that they performed a service, I tried to explain nothing was done. That person then angrily said never call us again. I said no problem, I wouldn't do business with anyone who operates in this manner. Couldn't finish my statement though cause the guy hung up on me. I WOULD NEVER DO BUSINESS WITH ANYONE WHO TREATS POTENTIAL CUSTOMERS SO HORRIBLY! I've worked in hospitality for years, and this goes against every principle of good customer service. I hope you see this review owner of this company and address this issue. Word of mouth is everything in this business. And treating customers even those who opted out of potential services with respect is paramount in maintaining a good reputation. Do better guys.

    Star Rooter & Plumbing

    Star Rooter & Plumbing

    (399 reviews)

    Let's be honest -- no one wants to call a plumber. It usually means something has already gone very…read morewrong... and that was definitely the case for me. I had a nasty clog backing things up and what turned out to be a small leak in one of my pipes. After a mild panic session, I called Star Rooter in Hayward. From the start, they were friendly and easy to talk to, which honestly helped calm me down. They came out, assessed everything, and let me know my line needed to be snaked. They explained what they were doing, didn't make me feel clueless, and got straight to work. The clog was cleared, and they were also able to fix the leak in my pipes the same visit. Huge relief. Now, plumbing work is not cheap -- and nobody is excited to pay for it -- but they got the job done efficiently and professionally. I'd rather pay once and have it handled correctly than deal with repeat issues. They mentioned there's a 10% discount if you say you found them on Yelp. I'm not 100% sure if it was applied to my final bill, but it's worth asking about when you call. Overall, solid experience. Friendly crew, quick response, and they fixed the problem without dragging things out. If you're in Hayward and dealing with plumbing drama, Star Rooter got it done for me.

    Star Rooter was excellent to work with. I contacted them via Yelp at 11pm on a Saturday night…read moreregarding a p trap in our kitchen that needed replacement and I received a quote and availability within 10 minutes. They were reasonably priced and able to come first thing Sunday morning. I booked an appointment online before going to bed. Josh from Star Rooter texted me when he was on his way in the morning and called me when he arrived with his apprentice. They were both knowledgeable and professional. The replaced our corroded p trap efficiently with a PVC replacement and explained why that is better option going forward. I appreciated the fact that Josh cleaned up after they finished the repair. I was impressed with the response time, communication, professionalism and efficiency of Josh and the rest of the Star Rooter team.

    Hands And Heart - handyman - Updated May 2026

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