Fast, reliable, and professional. The repair was completed sooner than expected, and the price was…read morefair. I will definitely come back if needed.

They get u in and out with quality and you'll definitely get what you're paying for no gimmicks !read more

Have been going there for almost fifteen years. Reliable and Professional. Shawn is always patient…read moreand cares about the customer.They do a great job consistently.

Once again repairs on wheeel was able to able find out the problem with my vehicle they never fail…read moreme . Spoke to Shawn very nice guy took his time to break everything down from price ,parts and explaining to me what was wrong with my vehicle. I ask questions he didnt rush me off the phone or gave me no attitude .very nice respectful guy .They do an awesome job .thanks again Shawn and to the mechanic who work on me vehicle. Definitely will be going there again if I have any problems with my vehicle.

Great place to get your car serviced. Good price for oil and oil filter change. Limited English but…read morestill can get your point across. Would come back again for any car issues.

Very bad attitude. What a bad experience. And they dont really want to listen to you when you try…read moreto explain what kind of problems your car had. All the worker are just mean and had no personality. I will never come here ever again. There are so many mechanic shops in brooklyn why will you treat Coustom with attitude. Just wanted to let them know you just lost another Big customer.

I had to replace my valve cover on a BMW 640i and Chris was readily available, flexible and…read moreknowledgeable of the car (he's also a Beamer owner) and was able to complete the work very efficiently against quotes provided by the competitors. The service was professional and everything completed as requested for a great value. Call and ask for Chris and he will take care of you -tell him Brian from Nashville sent you :)

From the owner: We’re an auto shop that offer a wide range of services designed to ensure the optimal performance…read moreand longevity of vehicles. One of the primary services provided is routine maintenance, which typically includes oil changes, fluid checks, tire rotations, and brake inspections. These services are essential for keeping a vehicle running smoothly and can help prevent more costly repairs down the line. Additionally, we often offer comprehensive diagnostic services that utilize advanced technology to identify issues with the engine, transmission, and other critical systems. This diagnostic capability allows mechanics to pinpoint problems accurately, ensuring that repairs are both effective and efficient. In addition to maintenance and diagnostics, we provide various repair services for both minor and major issues. This can range from simple procedures, such as replacing wiper blades or changing spark plugs, to more complex jobs like engine overhauls or transmission repairs.

Overpriced. Engine oil service 140 even i said i got the oil and the filter on kia. Super…read moreovercharged

This is an amazing establishment , they are very professional in their work. I also appreciate…read morethat they make sure to leave the premises safely . I look forward to giving this establishment future business.

This place is great! I called to make sure they were open and able to help me. I needed an…read moreinspection. They said for me to come right away because they weren't busy yet and I did. I will always come to them first! Thank you so much! They are reliable, honest, quick and reasonable and good value.

This 6602 New Utrecht did not open on Sunday August 3,2025 if they going to stay close they should…read moreput a sign or change the business hours to Saturday and Sunday close.

Fast reliable service. Friendly staff. Very fair prices. Reasonable wait time. Staff explains…read morethings in detail. Very satisfied with the services received thus far

Excellent high quality service with reasonable wait time n priced fairly Well pleased with…read moreService and owner Recommend

Excellent diagnostics Found exactly what was a problem…read more and gave a great price i highly recommend

just went in to get an estimate -- needed a wheel bearing installed (i already have the part --…read morewhich costs like $50) on my audi. guess what the estimate was, per 'book value': $600. LMAO it's a relatively clean shop for brooklyn, but -- as always -- filled with non-english-speaking staff and you have to hunt for the 'guy,' who seems to avoid you for some reason. how places like this actually get customers and continue to exist is beyond me. (note: i've had wheel bearings replaced maybe a dozen times in my life, and also supply my own parts, purchased online. this repair should cost about $200 tops)

The horn on my car stopped working the other day, so I brought it here based off the good reviews…read moreon Yelp, and I'm glad that I did. Within a couple of minutes, the horn was working, but they explained to me that a new one was still needed as there was an internal problem with the component and so, although it was currently working, it would most likely stop working again soon. They made some phone calls to see if they could get the part, but they couldn't. They advised me to get the part from Ford and bring it to them so they could instal it. Best of all, they didn't charge me anything for getting it to work. I know that's a small thing because, realistically, they really didn't do much, but it's that kind of honesty and integrity that I appreciate. For that reason I'll definitely be coming back in the future.

The main reason they earned their 5 star review? They turn down work. Other places could easily lie…read moreand find work that needs to be done. Ex: Go in for an oil change and you'll need a new timing belt or a different fluid change. Here, they only do what you ask for. They will turn down work if they don't think it's necessary. I went in for an oil change and my dealer told me that my brakes are due for a change. Went to Nick's and asked for the oil change and new brakes. The mechanic (I believe it's Ming) told me that they still had another half year to a year left on them considering that this is my daily driver. He told me just check it again next time I'm in for an oil change. Most recently, I went in for an oil change and had him check my brake fluid because it was within the timeframe of replacement. Ming turned down the work again because the brake fluid was still clean. If you know what you need, this is exactly the place to go for honest work.

Going to see these great guys over 20 years. Generations of precision and detail work. Would never…read morego anywhere else! Treat you like family!!! Professionals in every aspect of their work. Your car comes out of that shop looking better than how it went in always.

This is a review of 3 places so crossposting it for Island Toyota dealership, Island Toyota Service…read moreCenter, and a body shop in Brooklyn Auto Dent. This must be the worst dealership there is. I went to their repair service on quintard to get my wheel alignment checked after a parking lot collision where a person backed her car into mine. The insurance adjuster was supposed to go there to write up an estimate. When they got there the next day, my car wasn't even there anymore. Without my consent, they sent it out to Brooklyn to some body shop called Auto Dent. The insurance had to schedule another adjuster to go take a look at my car now in Brooklyn. To make a long story short, the body shop kept my car for 3 weeks, returned it unfixed. Nothing was done. In addition, when they towed my car from Toyota Service Center to Brooklyn, they used my plates for the toll which I got billed for. Island Toyota dealership cashed the Geico insurance check for $5,600+ and returned my car not repaired. They won't refund the money. They asked to bring the car back so they can fix it - thus admitting they didn't fix it in the first place. The guy from Auto Dent couldn't get his story straight either. He was very rude over the phone, first claiming he fixed the car, then saying he fixed some things, then said he can fix it if we bring it back. How could I send my car back to them? I went to another reliable body shop to get a statement that car wasn't fixed and payed for it out of my own pocket. Filed a DMV report against the body shop already. Auto Dent, Island Toyota, Toyota Service the worst customer service, and repair service there is. I assume, they went for the insurance fraud because my car wasn't badly damaged and if the owner didn't know much about cars, they would've never noticed that the car isn't fixed. Luckily, my husband knows a thing or two and after he brought the car home and started checking, he saw that nothing was done as per the estimate. It's hard to see at pick up as they give you "the complementary wash" so the car is wet and you can't see anything. We called the insurance back, they sent the local adjuster who came by and confirmed the job was not done. They were supposed to replace a headlight as per the insurance adjuster's estimate but they glued the one that was originally on the car. When confronted, they argued that they replaced it until they finally said that they glued it. Along with the repair receipt, they attached a list of parts they were going to use for my car with addresses where they supposedly got them from. They didn't use any. The other body shop confirmed that the bumper on my car is still the same bumper that was on the car and not a new one. They actually didn't even put back all the clips. There are parts numbers on parts...obviously.