Went here on a Wednesday night. Not even five minutes after entering I spilled my cup of water all over the floor. I was so apologetic and she was so forgiving! Most of the time people say "it's ok" and never mean it or you can tell they have an attitude but not her. She sincerely meant It and kept a positive attitude the whole time. This was my first time and I received EXCELLENT service. Got a pedicure and a full set in an hour and half and my nails and feet look amazing. The staff was very welcoming and engaging. On top of my great service, I was notified that when you spend $30 or more your eyebrows are free. I only go to one lady in NC to get them done, but I decided to try It and glad I did. They look so clean. I was a bit worried because my eyebrows are very thin which is why I only get them done twice a year, but the way she did them actually made them look fuller! I would definitely recommend this place to anybody. read more

Hampton Nails & Spa - Waxing Near Me - Hampton, Virginia

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I went here Friday before Memorial Day and and my visit was ok. I went in for a fill in with gel polish. I did not catch the guys name who did my nails but he rushed through my fill in, I guess because I came in 40 minutes before they were closing but my nails came out decent. My issue came about two days later when the gel polish started chipping off my nails which I've never had happen before. So I went back Tuesday after Memorial Day and they fixed the two nails for free. However, instead of filing the gel off and repaint the nails, the lady painted over the areas that were chipped which made my nails look thick and unshapely due to having four layers of gel polish on my nails. Needless to say, they are lazy and I will not visit again. read more

So, I was visiting my family and really wanted to get my nails done. I usually go to Nail Pro at PH mall but wanted to try a different place and saw that gel manis were 30 instead of the local 35 dollar price range. Yelp gave this place great reviews and so I was excited to try it. It's located in an unusual spot. IT definitely stands out compared to the other vacant looking businesses around. My friend and I were the first to enter, and they had like three people working. We both wanted Mani/Pedis and they started right away. My friend got Maria, who was really pleasant and talkative. She did an excellent job on her mani/pedi. MY friend hardly gets stuff like this done so I was happy she enjoyed it. She also got the free eyebrow service you get if you spend more than 30 bucks, which was awesome. I'm not sure of the lady who did my mani/pedi but she was very nice. The pedicure was very good. We forgot to pick out colors and they accommodated us but it seemed out of annoyance which definitely was off putting. Like my bad, damn. I wanted a pink tipped french gel manicure with a silver lines. I told my friends tech and the lady who was working on me. And I got nothing even close to it. I pretty much got a basic pink color that was super light with one finger of glitter because when I pointed out that wasn't what I wanted she was gonna use a nail file drill to remove the mistake. I'm pretty sure with gel you soak off the color not drill it off so I stopped her and told her just finish it with no designs. I felt bad because she was apologetic but the final results even looks crappy. Like some of my nails are not fully covered and some nails look lighter than the others. I can definitely say this is by far the worse manicure I've gotten to date. MY eyebrows turned out good but I was extremely irritated because when she pulled the strips she had to tug them twice because she didn't apply enough pressure. Overall? I hope it was a bad day for my lady because this place has gotten good reviews but I would never come here again. HR has so many nail salons that this stuff is just amature. read more

Pros: clean salon, rewards program Cons: some technicians lack professionalism Overall, my experiences at this salon have been positive, but any time a male provided a service to me, it was not great at all. The men, in an effort to save time, will use the rotary tool to remove gel nail polish (even though it thins your nail bed), rather than soaking it off. They will then complain about this, and try to convince you to get more expensive services, because of your "thin nails". During a gel manicure, Vin went through a couple of my nails with the rotary tool attempting to remove the gel nail polish. As I sat waiting for him to finish, he asked if I wanted a design, which I never get, so I politely declined. Then he began laughing and said "Oh! Now you mad?!". My nail actually hurt pretty bad from him going down too far, but he could careless. Upon a return visit, one of the young ladies even commented how she could see my nails were thin because of overuse of the rotary tool during my gel manicures. Vivi and Maria do a great job with gel manicures/waxes and really care about you and your nails. The older woman (I forgot her name) is simply amazing at pedicures. She really is the best. It's not a terrible salon, but if you want exceptional service, it's worth the wait for a female technician. read more

All of the reviews I read prior to my visit were spot on! All of the employees are very friendly and so are the other customers. I'm new to the Hampton side of VA and one of the customers I was sitting next to was so welcoming and nice!! Fee did her nails and she they looked so nice and clean! Chow, who was working at the salon for the day, did my gel manicure and I absolutely love my nails!!! I am very picky by the way. I was also about to get a free brow wax and used the $5 off yelp coupon!! Such a great detail and experience. The only reason why I didn't give them 5 stars is because of the cleanliness of the shop itself. All it needs a slight remodel and they are 5 stars in my book! Affordable, Great service and friendly!! read more

Very good nail salon. The owner Jordan did my gel mani/pedi and he is very good. Also very thorough. I am pregnant and my feet are swollen, so with the Spa pedi I asked him to be gentle and not do a strong massage and he politely did just that. I will definitely return. The only downfall is that if you don't get there early you may have to wait because there weren't many employees on the day I went. They take appointments also, which could be a good idea if you don't have much time to wait. read more

Received an advertisement mailing which gave new customers 20% off of their services. I'm always up for trying new salons, especially if there's an incentive. The staff are very personable and welcoming. Small location with 6 pedi bowls that are semi-private with mesh netting in between each seat. I find this convenient so you don't have to look at or speak to any clients while enjoying your pedicure. Three nail stations, plenty of parking and a bright atmosphere. They do sell kits containing your own nail filer, pumice, buffer, pusher, cuticle cutter and one other item, for an amount that IMO is a bit much, considering you can get all of the tools from any retailer for less plus the kit box from your local Dollar Store. But hey, some folks buy into it. While this salon has a lot of potential in the area, considering the shotty questionable salons that are in close proximity, I unfortunately got an infection from services provided. I can't confirm that all techs are licensed or are all "covered" by one license , but I most likely will not be returning and hope that those who do decide to patron are aware of the tools and "force" they use when receiving a pedicure. read more

I will definitely be back. My feet feel wonderful and my toes looks great. Great attention to detail, she did a wonderful job. I love great customer service! Thank you so much! I highly suggest the Spa Pedicure. read more

This was absolutely the worst nail salon experience I have ever had. I was in the area for a wedding and we decided to get our nails done here. The first person to file me and my friend's nails cut us both with the file so that we bled. I had a small crack on two of my nails and request they use a thin layer of acrylic to fix them. The man said they could do this then had another lady come out who painfully continued to file my nails and caked on the thickest layer of acrylic I have ever had. I tried asking for less acrylic but it was obvious that she did not understand enough English to know that I wanted less acrylic. Now, a week on, my nail under the acrylic looks scraped and slightly infected from the acrylic job. It would be a serious shock to me if she even had a license to do nails. Absolutely horrendous experience. Take your business elsewhere. read more

Yesterday I walked in requesting a gel mani not realizing that the open hours had changed and they had just closed. I would have gladly come in a different day seeing as they were ready to go home but they insisted I stay. As a military member I am limited in color options and the nail tech was kind enough to find me the perfect nude and begin working on my nails, being careful seeing as my nails are brittle. I was made to feel comfortable and the work was quick. I was in and out in about 30 mins and very satisfied with the work. Thanks again! read more

Hampton Nails & Spa - Waxing Near Me - Hampton, Virginia

Absolutely love this place .. liquid gel last me for over 3 weeks .. gel polish never peels .. PEDI ARE AMAZING .. I always walk in .. I NEVER MIND THE WAIT BECAUSE I ALWAYS PLAN AHEAD and THE CREW IS Very PLEASANT TO BE AROUND .. they never rush and I love they are so personable .. I been going here for a year now .. before I was going somewhere else and the service was rushed and terrible .. VYVY AND RYAN ARE THE BEST .. read more

This place is awful, don't even bother bringing your business here. Came to get a pedicure with a friend and the staff was rude and inattentive. They kept a trying to bully me to get more than a regular pedicure, then treated me with disdain when hey finally figured out I wasn't going to dish out more money. My polish was sloppily done (I'm fair skinned, so you can see all the polish on my skin around my toes), they rushed, cut me when they were trimming my cuticles, then made me move seats before they had finished serving me. When I went to dry my toes, the girl was rude and said "You pay now." Even after I paid, she hovered over me to see what I wrote as tip. My friend's polish just wouldn't dry. She kept trying to get a tech's attention, but they promptly ignored her. After an hour she touched her toe and the polish smudged. That finally got their attention and she had to get them to redo her nails. They didn't offer her any kind words, just kept saying "Some polish don't dry." If your job is to be a nail tech, shouldn't you be understanding that you will need to do more than "paint and forget"? Again, crappy service and rude techs. I wouldn't even bother with this place again. I recommend Odyssey Nails in Hampton! read more

I had previously posted a bad review of this place. I returned here probably a year later and I suspect they are under new management, because the service was amazing. Highly recommend. The spa pedicure is worth the extra 15 bucks read more

I've recently moved to the Hampton area and did not look forward to finding all new salon services. Initially I tried a nail salon close to my residence. Although the wait was atrocious, I figured they were that good so I weathered the wait. Big mistake. So I was on the search again. I found Hampton Nails and Spa and on a whim decided to give them a try. I could not have been any more impressed. The staff was very friendly, the facility was beautifully clean & spacious, and they had many employees so there was little wait. They even offer you complimentary beverages while you are getting your service done! Nana was my nail technician and she was absolutely amazing. As she mixes her own acrylic to find the perfect shade for her customers, I had many options to pick from. She guided me to a look that was naturally beautiful. She took her time creating my nails to look as I wanted them. Very very impressed. Additionally, as we were discussing future appointments, she told me she was willing to come in early or stay late to accommodate my crazy schedule! This was VERY appreciated. After Nana took care of me, DiVe did my brow wax. Although ripping hair out near your eyes is never all that pleasant, DiVe did a great job! She was so expedient and efficient, she did not have to tweeze at all. To top it all off, when I went to pay I learned my wax service was FREE!!! Clearly I thought I had misunderstood...but nope. It was on the house! I learned that if you get a service for $35 or more, the brow wax is complimentary. There was no question I would be returning to Hampton Nails and Spa, but with this generosity, I wouldn't dream of going anywhere else as long as I live here. Additionally, I will recommend this salon to anyone new to the area or looking for a new place. What a joy to be treated so well at such an amazing establishment!! BRAVA Hampton Nails and Spa...BRAVA!!!! read more

Hampton Nails & Spa - Such an amazing job!!! Love my Beach Vaca nails? - Waxing Near Me - Hampton, Virginia

Pretty good pricing for pedicure and gel nails. Service was prompt and sufficient. I would recommend to others. The staff is very friendly and the shop is pretty neat and clean. When I'm in the area, I will visit again! read more

Okay, so I wanted to give this place 3.5 stars but obviously I cannot do that, and I couldn't bring myself to round up. I went in, and it wasn't soothing at all. It was loud, and there just seemed to be so much chaos going on. But they got in, quickly and that was appreciated. Second thing I noticed, was the cleanliness. It wasn't AWFUL, but it wasn't the best either. There wasn't a plastic bin within the pedicure bath, but I realize not every place is as nice as what I'm used to, so I let that go. Then we walked over to get my nails done and there was an empty Monster can, a pack of cigarettes and a 1/4 full water bottle that I needed to move while sitting down, and that was just awkward for me. When removing my gel, she put my nails in hot water, with a bowl of acetone within the water, and a towel over it and it BURNED my hands, so I had to remove them and she had to drill the gel off. Another issue I faced was a communication barrier, and I've always had asians do my nails, and I get that we face issues sometimes, but it was so hard to communicate and she ended up painting my first few nails the wrong color, and then doing a design that I had to have her remove, and I felt so bad. But I give 3 stars because they genuinely were SO nice, and $57 before a tip for a pedicure and a gel manicure isn't bad. And my nail lady offered me a piece of gum when she got one for herself, so I know she was trying. They also give a stamp card, so each visit gets you closer to a discount, so that's nice. Overall, I wouldn't recommend it, but I wouldn't go out of my way to dog it either. read more

Vi Vi is the Best ! my nails are Flawless! I'm so Happy I finally found a Good Nail shop down the street from my house with great prices and relaxing environment .Also if you spend over 30$ you get a free brow wax ..I feel like I struck gold Nail shop wise ! read more

First visit but I'm sure it won't be the last. A great group of folks and even though I just had a pedicure I will definitely be back to try more services. A great think to not is that $30 or more of services you get free eyebrow waxing, how awesome is that!!!! read more

Terrible experience. They cut the top of my friends toe with the grater and then made her pay for her pedicure. When the guy cut her toe he blamed her and said if she hadn't been moving it would not have happened. $45 for a toe amputation! read more

I came in just to get my acrylics removed & they did a really good, non-painful job. Soaked my nails in warm acetone & drilled it off. Fast & easy instead of peeling off thank goodness! read more

If I could rate this place a zeroooo I would. The worst service ever. I went to get my eyebrows done and no one ever acknowledged that I was there. I asked if I could get the service and they continued to work. Very poor customer service and very very rude. Don't waste your time or money because they don't deserve it. read more

Hampton Nails and Spa is wonderful. On travel in the Hampton area and decided to get my nails done. Best nails that I have received in waaaay too long. Clean. Friendly. Very knowledgeable. Provided great information tips to take care of my nails. Prices are very reasonable too! I will definitely come here again next time I am anywhere near Hampton. read more

I would highly recommend Ka-THY! She did such a great job with my post-deployment toes lol. & if you spend a certain amount you can get your eyebrows on fleet for free! read more

This is one of the best salons I've been to! Beautiful, relaxing interior and the service is great! Maria has done my nails each time I've visited and she is amazing! They offer a free eyebrow wax with any service over $30, which is an amazing deal! Additionally, they offer a military discount AND a loyalty card to earn free spa services. I wish I hadn't left the area, it's so hard to find such great service. PS. Maria is also quite hilarious, she is guaranteed to make you laugh as she pampers you! read more

Been looking for a new nail shop for awhile and Hampton Nail Spa is my new spot! Very friendly staff, great work and great prices. Even threw in an eyebrow wax for free since I spent over $30...can't beat that! I would recommend Maria, very personable and does great work...will definitely be back :) read more

Hampton Nails & Spa - Shellac manicure - Waxing Near Me - Hampton, Virginia

I came here to get a pedi. They were nice but there are a couple of things that will always turn me off. When removing gel nails folks want to take a short cut and peel the polish off as opposed to properly soaking. When you call them on it, then it becomes a foreign language fest. This alienates your customer and they know you are talking about them! 2nd when you tell folks up front you have a discount and a few minutes later they charge you full price like you both forgot the discount. That's shady. I won't be back. read more

Although the lady who did my nails was good. The owner should be trained in customer service being rude to customers, allowing employees to talk about customers is a quick way to lose! I hope she doesn't run across the wrong person because tough talking doesn't fly with people who have nothing to lose. I will never return and I will also make sure I share this with everyone who I meet. read more

Love this place. Customer service is great and so is their work. They are all so friendly. Also the best eyebrow wax I ever had.

Horrible experience. Went with my girlfriend and her 5mo old. The gal doing my pedi took forever, kept getting distracted and leaving me without saying anything. Then she would stop and talk to girlfriends baby. Then to top it all off she actually FaceTimed her husband and son encouraging us to look and talk to her son on FaceTime and showing them girlfriends baby. SO unprofessional. A $50 pedicure I should've been paid to sit through. read more

What a great place! The people who work there are very friendly and excellent at their job. All of them are very well trained! They are on top of all the new trends. First choice for nails and pedi. Also excellent waxing. read more

just don't let the guy do your nails, mine turned out awful. I have to go somewhere else to get them redone.

My daughter and I wanted to spend some quality time together, so we came to this shop. Our coming here was based solely on the reviews. The customer service is good but the technique leaves much to be desired! My pedicure was "okay" at best. The water was hot and the tech did a bad job shaping my nails. I can say that I didn't get hurt like another customer that I saw. You shouldn't leave the shop with a bandaid! During my manicure, she over filed my nails and the shellac was way to thick. My daughters experience was much better. Her nails look great and the tech gave her a hand massage with a special oil for her jammed finger and it helped! She's thirteen and her nails are really cute and girlie. The free eyebrow service was a nice bonus. My daughter's tech shaped her eyebrows neatly, just enough for a young lady. In a pinch I might come back here, but they will not be first on my list. read more

I have been going to Van (nickname, RiRi) for over 5 years (at various locations), and I will never go to anyone else as long as I am in the area. When she was on maternity leave, I had to go somewhere else, and regretted it. She does a great job, and always updates her equipment and nail products with the latest items to come out. Also, she does what you ask for; some nail techs give you what THEY want you to have, not what you request. Her shop and equipment are clean. Even if Van doesn't do your nails, Jordan or any of the other techs are also very good. read more

Amazing!!! Gave this place a try last weekend after finding them on Yelp!!! I was so pleased with the service and quality of work. I will be back read more

my favorite place to get acrylics! the ambiance and environment are great and the inside us beautiful-- don't let the location fool you. everyone that has done my nails here has great attention to detail and does great work. the staff is sweet and nice and especially great at accommodating me, someone that has always bitten her nails. the customer loyalty stamp card, military discount, and free eyebrow wax if you spend $30 are wonderful incentives to keep coming back. read more

My first review was a genuine one , when I first came here VV was great she's the owner . By my second appointment she kept brushing me off to others to do my feet. every time I came in she would brush me as if I did something wrong . I started going to Maria rude lady doesn't like when you tell her how you want your feet done but she's good. This am 1/25/2017 I walk in exactly 10am the lady who open up was rude no good morning told me they not ready to let me in I walked away before I could get to car she called me back in . She asked what did I need I said pedicure by Vv she said you going to have to wait for them to come and I don't know when they are coming , 2 seconds later another women walks in then VV , as usual I asked VV if she could do my nails she said she has a customer I'll call Maria for you she calls Maria Maria stated she will be there in 10 mins . I asked VV can i soak while I wait she said yes. I got my polish went to sit down water was burning hot I asked the old little witch who opened the shop can you please cool water down . She said no by the time Maria comes water will be cold . I waited 5 mins and asked again she wAlked over sucked her teeth dip her finger in the water and said it's not that hot I said my feet aren't your hands . A couple of mins after that VV receives a call from Maria stating that she wAs in an accident . VV looks At me and says dry your feet off and come back later by this time im upset there was only one other lady in the shop beside me her mouth dropped and she shook her head I said VV there's no one else who can do my feet ? Here come the old witch with a Towel threw it at me and told me to dry my feet . These nasty people will never get my money rude and disgusting no sense of customer service skills I can see why she's not married . If you want great customer service go else where TRUST ME VV DID NOTHING TO RIGHT THE SITUATION . read more