I LOVE this place. I don't think anywhere else in Hampton Roads will ever compare to the awesome customer service, the atmosphere, and the quality of their work. read more

Recently I was on the hunt for a new nail salon. My previous nail salon was "old school". But, I had a few problems that I could not get over and just didn't want to go anymore. A friend I work with recommended her salon, Cream Nail Bar. I've been 5 times and currently sitting here enjoying my first pedicure with Jenny. I was able to make an appointment fairly quick. My first appointment was with T. She was great! I then was with Phoebe. She was awesome as well. Another appointment I was with Kokes. She was fantastic too. Of those three they all do nails a little differently. Nothing negative. You just have to speak up and talk about what you are looking for in your nails, and find your tech. It's nice having a plan a tech, plan b... ect. I guess that's the military spouse in me. All three respected and delivered my wishes. I average a nail appointment 10-12 days because I have nervous energy and end up picking at them. I am also hard on my nails. I do housework, clean, cook, garden ect. I just like them to look nice. All three were ok knowing they would see my face 3 times a month. My money, my nails. I average $50-$55 for a fill. A little higher than I've paid elsewhere. I've never seen a price list for my manicure/nails. But, I enjoy the service and quality. My pedicure will run me $55-$60 today. I've enjoyed it so far. Overall, a wonderful place for your nail needs. I highly suggest making an appointment and booking future appointments. I've found my new salon. read more

Overall I wasn't that impressed for the price. I had read a lot of referrals to come here and I tried it twice. The first time I went in, I didn't feel welcomed at all as a new customer. It felt as though it was like some sort of high school clique and I was intruding on their (the employees) space... I'm way too old for that. Examples: shooed to the back to wash my hands, nail tech was too busy talking on her phone or coworkers to even ask how I was doing. I went ahead and made an appointment to come back for a fill and another pedi. The second visit was better than the first, but still nothing impressive. During the second visit the nail tech did remember me and spoke to me a bit more this time. Having spent the last 25 years moving all over the country, I've been to a lot of nail salons in a lot of different states. For the price Cream charges for a full set, I'd expect to also be offered a drink, a manicure (take care of the cuticles at least), and a hand massage. Upon checking out I wasn't offered to schedule another appointment so I decided two tries was enough and I'll look somewhere more inviting and hopefully more affordable in the future. read more

I was hoping this place would be my go to nail spot, but after my very first experience ever getting my nails done -- and done here.. I'm afraid it won't be. My nail tech was nice, although I don't remember her name. $110+ for a full set (dip + gel) and a pedi (French tips + gel) My nail tech recommended an ombré French tip set and everything took around 2 hours and some change. Cream is a modern, minimally decorated nail salon and they seem to get quite busy which is good for business, but it feels like it's lacking something. The interior is small, so it's good they work off of appointments and the parking is shared but neighboring a Food Lion that you could park at too. Over the phone they explained everything with great detail and setting an appointment was with ease. When it came to actually walking in for the appointment they did not seem beginner or first timer friendly. If you are a first timer, you walk straight to the back, wash your hands, and then look at colors while you wait (: It's stereotypical for nail salons to gossip and judge their clients, but I had high expectations for this one seeing as they were helpful and seemingly nice over the phone. Shortly after walking in, they gathered and laughed. I was the last customer in there and everyone before me was offered to schedule another appointment but that didn't happen with me. Jenny, one of the owners, took my payment & tip, didn't look up at me once or care to offer a reschedule, and just rushed me out the door. YouTube helped me figure out how to take them off, they didn't bother. So, going off first impression and my experience, my business will be taken elsewhere. read more

Cream Nail Bar - Pedicure - Nail Salons Near Me - Yorktown, Virginia

I couldn't have asked for a better experience. I had to go to their salon after another nail tech (that is not associated with this salon) ruined my holiday nails. Anna was great! She was engaging and did what I asked (because you know some people just do whatever they want). She definitely has a new client! So you can't have her ;) jk, but honestly the overall feel of the salon was amazing! Thank you again. read more

Cream Nail Bar - Nail Salons Near Me - Yorktown, Virginia

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Sleek, stylish, clean and inviting. Those were my first impressions walking through the door on a Thursday afternoon. My annual "treat yourself" day might become a monthly after finding this place. 6pm on a Thursday is super busy. When I arrived, I told the receptionist I was scheduled in with Maddie but was told she doesn't work Thursdays - essentially, they were fully booked and no one would be able to take on an extra gel mani. I sat for a few minutes as a plan to fit me in somehow was conjured. Luckily, Chelsea (or Kelsey? I wasn't told her name, I'm so sorry if it's wrong!) got me in and within 15 minutes, my gel mani was done and I was out the door. She was very friendly, but understandably rushed as her original 6pm turned up late and she took on someone else in between. Regardless, 5 days in, my nails still look awesome, thanks! The interior decor of this place is stunning, all the staff seemed very friendly and knew their clients on a personal level which is always a good sign. I appreciate the military discount Mon-Thurs and will most definitely be back. Hopefully next time I won't be rushed out (even though it was done in the nicest way possible.) read more

Cream Nail Bar - Nail Salons Near Me - Yorktown, Virginia

After my last unhappy review, I received a message from the store owner on it. She basically said she wouldn't have known the issue if she never got the review. It made me reconsider my last encounter and how I felt. I should've thought about the owner not knowing about what their employees are doing. So I decided to give them another try. I'm so glad I did! I received great service from the phone call to the service. It's clear they did not know about the receptionists activities. Cierra did my pedicure and she was GREAT! So personable. She made me feel like we were great friends and she gave me an amazing pedicure. I'm so glad I gave this business another chance. I'm excited about it too, because I really liked them and they're super close to me! Thank you for the awesome service today! I will be back. read more

I've been trying to find a nail salon that I felt comfortable in. The nail drills give me anxiety because I've had techs drill into my skin multiple times and I've given chance after chance to different salons because of recommendations from friends. I took a chance on Cream because of the reviews and I'm so glad I did! Kyoko took her time with my nails and I knew right away from watching her work that it was going to look amazing. Everyone had such good relationships with their clients and I was included in conversations they were having. They made it such a welcoming space and I will definitely be returning. Thank you all so much! read more

Cream Nail Bar - Nail Salons Near Me - Yorktown, Virginia

Not sure what happened to the "tip" section on Yelp mobile, but I wanted to leave some helpful info since I couldn't find an official website for them. I follow their page on IG because the pics always look great. Apparently this shop underwent renovations and was once called Glitz Nails. I just called cuz I'll be visiting home for the holidays and got the following info. Dip powder is $35 on natural nails Speciality shapes are an extra $5 (almond, stiletto,...) Soak off dip powder that was completed at another salon is $5. read more

I started coming here by a recommendation. What started as a once in a while self care activity for me has now turned into a regular visit. AJ is my nail tech and I look forward to seeing her every visit. She has not only taught me how to care for my nails, but makes the experience worth so much more! She is very talented with her design ability and every idea I ask for she delivers exceptional results. The salon is well kept and there isn't an overpowering smell. read more

After searching for a Nail Salon for two years, I finally found one that I completely adore. I've been telling anyone and everyone to go there. I've only had two appointments but I'm set on making this my go-to spot. The atmosphere is very chill and inviting. They seem to really care if your satisfied with your nails unlike some other experiences I've had. My first set was done by Yana and my second by Maddie. If you're reading this because you're considering making an appointment, just do it. I wouldn't steer you wrong. Sometimes they have specials so I would check out their i strayed before stopping by but go see them! read more

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If they had better customer service they would be my go to. The nail techs offer services that are not on their menu of services and wont give you a price when asked about it previous to appt. They booked me with someone on my appt I didn't ask for. Like I said I called about a text I received about confirmation for my upcoming appt. I asked how much the service was going be so I had enough . She refused to give me info on the service. I spend almost 140 every time for just a full set , design with gel. The tech I had , offered to do a built up on my natural nail to last longer. Which is why I was returning. This place is popular for their work but customer service is not it, at all. For being a business owner myself , customer service is everything. I will never return here. Its really sad because I love a good nail tech that goes above and beyond to offer services that most wont, because they refuse to do it. read more

Did a impromptu appointment after a medical procedure clean beautifully designed Although my regular spa does a variety of techniques they are one note on dip Manicure Melissa very nice I think that's her name I wanted French or ombré my technician very nice didn't do that alittle dusty with nail dust no paraffin or hand oils offered lotion on stand The receptionist professional courteous welcoming I will return to tip her If my regular lady isn't available I will return I definitely get them an opportunity for pedicure Close to home give them opportunity to earn your Loyalty read more

Cream Nail Bar - Dip manicure - Nail Salons Near Me - Yorktown, Virginia

The person who runs the front desk/answers the phone is usually rude and not helpful. The gel manicures I have received there haven't even lasted over a week. Poor quality. read more

Kyoko was so sweet and did an amazing job!! It was my first time there after trying several other salons nearby and I wish I would've found them sooner. Definitely going here from now on! Major bonus - it's SO neat and clean!! read more

Cream Nail Bar - Full set in a perfect burgundy color. - Nail Salons Near Me - Yorktown, Virginia

Come here a few times. I think they have a great rewards system and I love how most of the employees are young! Love the atmosphere. I've never personally run into a bad attitude here. :)) read more

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I made an appointment about a month in advance and had to reschedule twice. They were helpful all three times I called. I got a full set for my birthday and I'm so happy with my nails!! The tech found the colors closest to what I wanted and did great on my designs. Thank you! Edit: While I was getting a fill at a different place, I realized they didn't trim my cuticles or give me any lotion after. I understand they were fairly busy, but I wish a little more effort had gone into it. Still a great job on the nails though. They lasted 2 weeks. read more

Cream Nail Bar - moon,rising,& sun coffin nails :~) - Nail Salons Near Me - Yorktown, Virginia

Awesome experience! The atmosphere is so welcoming and friendly, the ladies make you feel like you have known them forever. The quality is outstanding, attention to detail and technique is excellent. I got a dip powder manicure and a gel (honey?) pedicure, reasonable prices and great service. Definitely will return, super excited to have found a new nail place! read more

Cream Nail Bar - Dip powder manicure and gel pedicure - Nail Salons Near Me - Yorktown, Virginia

Really nice place. They're clean, inviting and military friendly. They have a Military Monday. They are also somewhat aware of the regulations for length and color so they give really good recommendations. Elaine is awesome! She delivers every time. I will definitely continue to come here. I would suggest making an appointment. read more

Cream Nail Bar - Ombré - Nail Salons Near Me - Yorktown, Virginia

I've known Elaine for the past 3 years and she is the BEST nail tech ever. When I first started seeing her, my nails were short, weak and kept breaking. Now? People don't even realize that these are my real nails--no acrylic added. Elaine is one of the sweetest people I know so you'd better tip her well!!! She deserves it. She listens to all requests and will offer another suggestion if she doesn't think something is the best for you. Did I mention how BOMB your eyebrows will look after she does them as well? read more

Cream Nail Bar - Black matte nails with foil design - Nail Salons Near Me - Yorktown, Virginia

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The experience here is great, but I got a gel polish on toes on Thursday. The paint was off on my big toe on Friday, went back today to get it fixed (free of charge). I literally went at 4:30 pm. It is now 8:30 and the paint is already coming off again. I believe this is a result of rushed service and not allowing the paint to finish drying. Very disappointed read more

Cream Nail Bar - Nail Salons Near Me - Yorktown, Virginia

I really want to like this place I have been here twice and been stuck with the same lady. I was hopeful after making an appointment I would get somebody different. I paid for a gel mani anD walked out finding all over my finger tips, and the nails have areas that are bare, and they are not painted very close to the cuticle. It looks like my polish is a week old. Very disappointed. I was not asked how my service was, and after asking the tech to correct multiple areas on my nail that were missed I just wanted to get out of the salon. I will have to find someone to redoo them tomorrow. I'm so disappointed. read more

Cream Nail Bar - Nail Salons Near Me - Yorktown, Virginia

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I stopped in to this nail salon when my usual place was closed for some sort of family emergency. It's a cute, sleek and stylish place. I didn't have an appointment, but they were able to accommodate me fairly quickly. My nail tech was friendly, and my pedicure took about 40 minutes. That was a bit quicker than I'm generally used to, so I was a little surprised, but overall - efficient and the prices are comparable to other salons in the area. My issue came up later when my polish held up literally only about a week -- usually when I have my toes done, they last 3-4 weeks on average at my other spot. So, a good experience, but for me the duration of the color staying is an important part of the process since I only treat myself to a pedicure about once a month. read more

I love this salon. I am on a natural nail journey and after a very bad experience with a salon I found my new gem. I called at the recommendation of a family member and booked with Ajuana. She is wonderful and helped put my mind at ease and not feel ashamed or embarrassed about my nails. I can't tell you how pretty I felt leaving the salon. Everyone is so kind and engaging with their clients. I look forward to building my relationship with the amazing staff read more

Cream Nail Bar - Nail Salons Near Me - Yorktown, Virginia

Lina was wonderful at the pedicure service that I received. Would definitely go back.

I love Elaine for pedicures and went to her a lot! But unfortunately, the manicures are disappointing. The shape was so flat and the gel color was chipping within a week, I went back for a fix and they charged another $15 to fix the faulty application. I was so disappointed that I stopped going here altogether and now go to Miracle Nail Spa, which has been a much better experience. read more

I made appointment with Danea to get a fill in and let me just say, I will not go to anyone else for my nails. She was absolutely amazing. Super friendly, talented, and made my 2nd experience here wonderful. You can tell she takes pride in her work & I will definitely be back! read more

Cream Nail Bar - Nail Salons Near Me - Yorktown, Virginia

This was my first time visiting Cream Nail Bar and I will definitely be back again. The salon is gorgeous and very clean. There is no overwhelming nail smell or distracting music, it's a very nice environment. The wonderful lady that did my nails was very friendly and did an amazing job. The look beautiful and perfectly done. The rest of the staff seemed very friendly and inviting, I didn't get the judgy nail salon feeling from anyone. Great place I would totally recommend. read more

Cream Nail Bar - Nail Salons Near Me - Yorktown, Virginia

I have been to Cream a handful of times, and have always had a good experience. Clean, friendly, and fairly priced. It's a nice atmosphere, and I always highly recommend! read more

Literally... the BEST salon ever. I've never left here feeling like I didn't like my nails. Jada, Maddie, and Ajauna have done my nails and I have absolutely no complaints. I've always left the salon satisfied 100%. read more

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Came across this salon here on Yelp and so glad I did. With the advice of the first reviewer, I looked them up on Instagram and immediately called to make an appointment with Maddie. I called around 11:30 on a Thursday and got a same day appointment for 5:30. I also asked for a pedicure and eyebrow waxing which they were able to accommodate. Fast forward to 5:30, Maddie was still with a client which wasn't a big deal for me. The salon was very modern, quaint, and clean!! Huge plus. After about 10 minutes, we got started. I originally asked for a full set but she advised me that there was no need to rip off my acrylic and put on new ones so I appreciated that. Saved me time, pain and money! I was very pleased with the final product. Nail color is OPI gel "Love is in the Bare". I also got a milk and honey pedicure, plus an eyebrow clean up by Elaine (I think that's how its spelt). My pedicure ended at 7:20 and I was out of the salon by 7:30, 30 minutes after closing time. Mind you, not once did I feel like Elaine was trying to rush and go home for the night. I really appreciated this. Their instagram would be the best bet to contact them and keep up with their work. I would definitely return next time I'm in Newport News. **They offer military discounts Mon-Fri and have monthly specials so take advantage** read more

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On a whim I decided to give this salon a try while being on this side of the water for a few days. I went mid-day on a Wednesday and it was PACKED...which was a good sign to me. I was a walk in, didn't wait very long before I was serviced, both ladies were friendly (I opted to get a gel mani and pedi), professional, fast, and thorough. overall this place was quite enjoyable, clean upbeat atmosphere, relaxing music, etc etc. If I find myself on the peninsula again and need some papering I'll definitely be back. read more

Came in for mani/pedis for girls day out. There were 3 of us and they had us come back an hour later - when we did they were all ready for us. I Had the jelly pedicure - and it was amazing. I got to soak my feet in bath of warm jelly substance that felt really nice. The massage chairs worked well, even a little bottom seat action (surprised me at first but I just went with it). The staff took their time and were not in a rush. A very relaxing experience, just what was needed for a perfect afternoon. read more

Cream Nail Bar - Gel mani - Nail Salons Near Me - Yorktown, Virginia

A friend of mine told me that Cream Nail Bar has recently opened up and I finally brought myself to check it out. I am so glad I did! This salon has officially become my go to place. I rarely give five stars to a nail salon that I've only been to ONCE, but trust me this one deserves it. I easily made my appointment over the phone (highly recommended to cal during business hours vs Yelp) for a gel French manicure and regular pedicure. I'm really glad I made the appointment because when I came in it was super busy and luckily for me, I didn't have to wait too long. My technician was Trom (not sure if I spelled her name correctly), but let me just say she was the best. Even though the salon was super busy, not once did I feel rushed, especially since I'm so indecisive when it comes to picking a color. Now, as important as customer service is, it also boils down to how the nails turn out. The amazing service is equal to amazing talent. Trom went above and beyond with her services. Everyone knows, not all French tips are the same...fortunately for me, mine all were! They were even, clean, and her attention to detail was immaculate. If you're looking for a new nail salon or wanting to try a place out, this is the place to go. Their service and work is unparalleled to any in the a read more

Cream Nail Bar - Nail Salons Near Me - Yorktown, Virginia

Amazing! I will never go anywhere else, this place is sets the bar for nails. Tammy was wonderful, kind and did a great job on my nails. Will be coming back for sur read more

Cream Nail Bar - French gel manicure - Nail Salons Near Me - Yorktown, Virginia

Super clean! I was a walk in on a Saturday morning and was h lord right away despite how busy they were! Maddi did a great job on my nails! read more

Cream Nail Bar - Obre nails - Nail Salons Near Me - Yorktown, Virginia

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This was my first time here and I was very impressed. The entire staff was friendly. Elaine did my nails. She took her time and was very attentive to my wants. Overall, I had a great experience and I will definitely be returning here for all my nail needs. read more

Cream Nail Bar - Nail Salons Near Me - Yorktown, Virginia

I had a great experience, I felt cared for even though a large wedding party arrived just after my scheduled time. It did cause a bit of confusion for who was doing what, but they handled it beautifully. I had a manicure and I get compliments everyday on my nails. I love the atmosphere and it feels inclusive and hip. Well done! read more

My nails always look so natural and beautiful when done at Cream. I have acrylics and gel polish. The women are friendly and try their best to take care of their customers. The salon is bright, open and airy. They are busy so I highly recommend making an appointment. read more

Cream Nail Bar - Foamy green polish for Easter! - Nail Salons Near Me - Yorktown, Virginia

I like cream and girls that work there every since I start going I haven't went to any other nail salon. It's clean and girls are very professional. I'm plain Jane so I don't do the long acrylic or designs just gel polish. The price are reasonable. read more