Such a nice efficient clean hotel. Great place for people with dogs. They even had a doggy welcome bag. The room was large. Bed very comfortable. Staff very nice. Really good hotel breakfast! Nice indoor pool and hot tub read more

My wife and I stayed here and both ended up very sick. When we went down to the front desk to see if they had any medications for sale, the woman told us that a lot of people end up sick when they stay here. Wtf! Also, beds are about as firm as concrete. They allow dogs, so expect barking. Everything else I would classify as just ok at best... read more

Nice hotel and great customer service! Will definitely stay here again if im ever in durango.

Everyone I interacted with here was extremely kind. The rooms were well maintained, and I feel like I pretty much got everything I paid for. I ate 7 plates of their continental breakfast and had a drunken mishap which resulted in me bleeding all over their bathroom floor. Good thing I didn't have to clean it up. God bless the Hampton Inn! read more

This hotel is clean, the wifi is free, and the beds are comfortable. Close to everything in Durango and the trolley stops right outside. Free breakfast. My only complaint is the price, which is high, but so is most of Durango. I would return to this hotel if I come to Durango again. read more

Hampton inn was such a pleasant stay. All the amenities were great! They're a dog friendly establishment and gave me a complimentary dog bag with treats from a local vendor. Staff was very friendly and establishment was clean! Would stay again! read more

Excellent hotel! I only stayed here for one night but the room was clean, comfortable, and the staff were friendly and very accommodating. I did have a minor problem using the complimentary wifi in the room but a staff member stopped by the room to try to troubleshoot the problem and offered a free coupon code for wifi access when he couldn't resolve it. I would recommend this hotel and definitely stay here again if I'm in the area. read more

The rooms are nicely updated to Hilton standard. Beds are comfortable with clean sheets and clean comforters. That's one thing all Hilton chains do better than most. Not these disgusting duvet covers that you don't know who and what was on it and if they had ever washed them. Free wifi, hot breakfast is typical of Hampton Inn. read more

Lovely property! New or very good update. Ohhh, bed is so comfortable! Paige at the front desk is just a gem! I didn't get the name of the other front desk person but she gave a dinner referral Serious Texas BBQ - yum!!! The breakfast area looks wonderful. After a good night sleep will check it out. read more

Worst matress/ pillows ever. I've slept on more comfortable ground. For such a high price you would think they could put a foam pad under the matress pad. read more

Old style Hampton and pet friendly. Maybe the pet friendly is the reason for bug bites on my legs in the middle of the night. When I check out told them they needed to spray the room for critters. read more

Fantastic breakfast. Comfortable bed and plush linens. Helpful staff. Good coffee throughout the day.

Great hotel ..very reasonably price! Super clean!! Cookie coffee and tea alway available ..very comfortable. So nice after a long road trip.. read more

Very clean! The staff is very friendly. Made us feel welcome. Great place to stay while visiting the beautiful Durango area.

Clean, comfortable, nicely remodeled, great breakfast and fast wi-fi. Simple review but it's true.

This hotel seem to be recently remodeled. The staff were very nice. Breakfast bar well above average. Our room was clean, although a little cramp, but we use the room just to sleep in and would get out to enjoy Durango until late evening. We usually travel with our dog and stay in Doubletree that desperately need remodeling. If no pet, I would stay here again for sure. read more

Clean and comfortable and a free delicious breakfast I got here early and they put me in a room right away at 10:30 am

Brand new hotel. Nice fitness center. Complimentary laundry detergent. Good continental breakfast. 9 miles away from Mesa Verde National Park. read more

Didn't enjoy my stay, and they have bed bugs. Their workers fight constantly.

Great stay here at the Hampton Inn Durango. The location is good. We had our bicycles and cycled the few miles into town on the bike path right next to the river. This hotel is clean. Free parking and free breakfast. The staff was super friendly during our stay. This hotel is not only pet friendly but pet welcoming. They had a cute board up with all their past pet visitors and a cute quote with it. The pool is salt water and indoors which was fun AND should you chose to book an adventure with Mild to Wild Adventure company their office is right across the street. Great stay with a price you just can't beat. read more

Great Hotel, Staff was friendly, rooms were spacious and had a great work area. Full breakfast was awesome. Great price read more

Would give zero stars if I could. My family and I stayed here about 3 weeks ago. Once we made it to Gunnison we realized that I had left my pillow behind. I called and spoke to Kevin who told me that they did have my pillow and that I could have it sent to me if I provided my card # for shipping. Of course, this is my most FAVORITE pillow. I was told to call back in a few days to get my confirmation number so I can track it.. so I waited about 4 days to call back, and when I did they said my pillow was still there. No biggie, I know things happen and it gets busy. So then I was told that the general manager would be taking my pillow to UPS the next business day (I think it was a Saturday) and to call back to get the confirmation # after then. So I waited until probably Wednesday to call, and when I did I was told that my pillow was not there anymore and that the manager wasn't in so they will call me back with the info as soon as they have it. At this point I'm annoyed but I give them the benefit of the doubt and I wait another day or so to call back. Called again this morning and was told that the manager "thinks" it was dropped off but they have no confirmation number. WHAT!!! I have not been charged for shipping so I know they haven't sent it. So whatever they did with my $60 pillow, who knows. Very disappointed in their handling of the situation. read more

I would've been happy to give a better review, but, the people that work here are rude, and very unfriendly, to people coming in from other places. So, I don't believe I will ever stay at this hotel again. I did like the rooms though. They were decent, no bugs, or trash anywhere. read more

i would recommend this place, but they could definitely use some soundproofing between rooms. i could hear every word of every conversation on both sides of me and it didn't help there was some sort of boys sports team (basketball?) in the hotel the night i was there. no, the boys were fine, it was the PARENTS who kept yelling at each other up and down the halls to the point i finally had to open my door and ask them to use their inside voice. the looks on their faces were priceless. the decor is upscale and nice, king bed was comfy, the spa and pool are small but lovely, breakfast was a bit bland but hot and plenty of it, nice tv area in the lobby where some of us watched the olympics which was fun. and the staff are young but surprisingly nice and helpful, one of them even let me borrow his iphone charger so i didn't have to go out to my car. *update: the manager contacted me via email and gave me a full refund for my stay and was very kind. will definitely stay there again. :) read more

Great stay. Clean comfortable room with very nice decor. Excellent breakfast, super fast wifi. Highly recommend staying here.

Since I normally have really bad luck when it comes to selecting hotels, I am always holding my breath until we are all tucked in for the night. I had called the day before our arrival to reserve a room. I talked to Brandon who was polite and answered all of my questions. We arrived about 6pm and I requested a 3rd floor room, which Brandon accommodated. He even remembered talking to me on the phone. There was delicious cookies, coffee, tea, and citrus infused water in the lobby. The room was clean and well appointed. We took a short walk to stretch our legs and then chilled in the room for the remainder of the night. Even though our room was directly across from the elevator and ice machine, we didn't hear much noise at all - and the hotel was full. The breakfast was better than average for a hotel in this price range. My only complaint - and it's barely worth mentioning - is the bed pillows. They weren't all that supportive. We still had a great nights sleep and would highly recommend this property. read more

I have traveled with my dog in the past and felt she was tolerated at some "pet-friendly" hotels. But at this Hampton Inn, we felt so welcomed. The very friendly desk staff gave my dog a goodie bag at check-in that contained a squeaky toy, treats, a bandana and poo bags. I was given a clear list of rules regarding pets that made it very easy to be good guests. The extra charge for pets was minimal. And it wasn't just my dog that got the special-touch treatment. From the fruit-infused ice water and warm cookies to the very friendly staff, there were many things to make us feel at home. There were also extras that I haven't encountered at any other hotel. On Christmas day the owner put out a spread of green chile stew and cornbread for hungry travelers because nearly all the restaurants in the area were closed: He was afraid travelers might not be able to find dinner. I would highly recommend this Hampton Inn. So would my dog, Mollie! read more

The rooms are newly remodeled and very clean. There's a great continental breakfast every morning with plenty of choices. The staff is extremely friendly and helpful. This hotel more then exceeded my expectations. I would recommend it to anyone looking for a nice place to stay in Durango. read more

The room was fantastic, the bed was super comfy, the breakfast had tons of choices... I cannot say enough good things about this hotel.

Helpful and friendly staff, clean, modern, attention to detail, great breakfast and coffee, well priced rooms. I highly recommend this hotel! read more

A pipe burst at my house and had to stay here a few days and the staff made me feel right at home and were very helpful. My room was clean and beds were so comfy! Modern and up to date decor. Loved the free wifi!! Great breakfast clean pool and hot tub area. read more