Great place with tons of hot springs with great views. Grab a drink, find a private hot spring and…read morejust relax while taking in the Mountain View's. Went there after landing and checking into our hotel and was a great way to start our trip to Durango.

My wife and I had a two-hour reservation at Durango Hot Springs on September 17, at a cost of $98…read more Unfortunately, the weather that day was extremely poor. It was torrentially raining, cold, and there was no indication that the weather was going to improve. There were also flash flood warnings in the area. Since the facilities are primarily outdoors, we felt that spending two hours there under those conditions would be miserable and, in my case, potentially unsafe. I called Durango Hot Springs and asked if they would cancel the reservation and refund our $98. I was told that their policy only allows refunds for medical reasons or lightning in the area. I understand that businesses have cancellation policies, and I wasn't disputing that they have one. However, I was disappointed that they would not make an exception under these unusually severe weather conditions. I subsequently sent an email explaining that I am a disabled veteran and that, given the torrential rain and slippery conditions, I was particularly concerned about falling. I never received a response to that email. What disappointed me most was not simply losing the $98. It was the lack of flexibility and the lack of response to my follow-up email. I would have expected a business offering an outdoor experience to show some reasonable discretion when weather conditions make the experience substantially different from what a customer reasonably expected. Potential customers should be aware of the cancellation policy and understand that, even in severe rain and cold weather, a refund may not be offered unless their specific criteria are met.

Man, I am so happy we stayed here. What a great hotel, bar and garden. The check in was perfect…read more(thank you Brandon). The host was very informative. Housekeeping was perfect. Every detail of this hotel is toughtful. Loved the nook on the backside of the hotel. Bed was phenominal! Thank you Rochester Hotel staff and management. Highly recommend to stay for someone looking for a unique hotel.

We didn't stay at the Rochester, but had some very nice cocktails at their bar!…read moreThe staff were great. Friendly and knowledgeable, they didn't exaggerate when the bartenders told us they crafted the best cocktails in Durango!

Summer is so much fun here! An amazing, cool spot to hang out with the family. This visit we…read moredecided to hike, but there are a few things to choose from. Downhill mountain biking seems like the most popular summer thrill, and the alpine slides. Chairlifts are running and it looked like fun was being had by all ages here. We hiked up to the mtn cantina (powderhouse)which is closed for the summer but they have picnic tables out on their patio so it is a great place to sit and have a snack. We enjoyed watching all the mtn bikers zooming down - then we hiked down and had lunch and drinks at the base.

The common theme to many reviews is poor management and customer service. We can attest to this!…read moreWe (2 adults) purchased the Summer 5 activity pass ($49 each) at 11:45 AM. We were able to ride the chairlift up and back. We went to get into the line for the Alpine Slide. Almost immediately, they closed everything down due to lightning strikes near by. 30 minutes and extended another 30 minutes after each new strike. Reading the website, it states that when a weather DELAY happens you have an hour to ask for a refund. It also says after 2:00 there are no refunds. If you use your pass at all, you get a partial refund (great! We'll take the 75% refund since we rode one activity and the delay kept getting extended) Holy cow the nonsense at the ticket booth! No refunds unless they "close". You can use it all season. Different terminology on the website and on the laminated sheet at the register. We were leaving to go back to AZ the next day so we wouldn't be back this season. It took 4 families asking for refunds and referring to the website's refund policy (delay vs closed not selling any tickets during the delay so are they closed?!!) and 3 levels of employees to finally get our money back and then finally admitting the policy terminology is contradictory and confusing and "will be updated and changed soon". The activities all looked fun and we understand weather happens but this has to happen a lot with summer storms. They really try to steal your money with a poorly written policy and a rude cashier who obviously never read the website. Questionable if we'll return.

This is a wonderful place to stay. We were in the Sunset Casita. It was large and well appointed…read more Gorgeous views from the deck. Very private despite the fact there were 3 units in our building. A wonderful hot breakfast is served each morning in the main ranch house. We enjoyed walking around the property. I would stay here again.

My experience at Blue Lake Ranch was spectacular. I traveled solo and stayed in The Sage Room. The…read moreviews from almost every casita, cabin and larger accommodations were mind blowing. It was so quiet!! You can hear the birds and count the stars. Breakfasts were very good. All of the staff were friendly, polite and hard-working. I stayed a week and took daytrips once acclimated to altitude. I would enjoy living there!! Thanks to Michael and Shirley. You helped me celebrate in high style! J. Josephs May 14-21, 2025

I highly recommend O-Bar-O Cabins as a destination for Durango. We stayed in the Ponderosa cabin,…read morewhich comfortably fit four of us and three of our pups. The cabin was cozy and had everything and more than we were expecting. The grill outside the back patio was perfect for grilling. Also, the owners Herb and Natalie are very welcoming, personable, and have truly invested in the space to make it an incredible experience and adventure!

We are still staying here, but I wanted to leave her a review for all the outdoor adventures we…read morehave to have. Our cabin is right next to the Florida river and Alana Falls. This place has been so nice. We are lucky to have found this place in staying here

Stayed one night on our road trip home from Colorado. Stay was very comfortable. Room was clean…read more Check in/out process was easy. Staff was very friendly.

What a great location in Durango. The rooms are clean with modern amenities. All the staff were…read moresuper friendly and helpful. The location is great, not too far from town but felt off the beaten path. We ride bikes and were able to access the river path and downtown very easily it's a bike friendly town... also don't miss out on the BBQ place next door! A great stop for dinner with amazing food and it's a 2 min walk from the hotel. We enjoyed our stay and would come back when visiting Durango in the future.

This place is so cute and you can really tell the owners are proud of what they have- they should…read morebe! My room was cute and cozy- perfect for less than a 24hr stay. I wish I could've stayed longer! The room has AC and a ceiling fan (double bonus), ear plugs, fresh flowers, local coffee, and other amenities such as dishes, soap, makeup remover wipes, an iron and ironing board, cold water in the fridge. I have never stayed at a place that felt so homely. The bed was comfy and thank goodness there was no down comforter- I get so hot with those no matter the temp. They also own a restaurant and bar next door- such a convenience! My mom and I enjoyed some cold brew and beers outside while waiting for our check in time. Hands down, the best place I've stayed! Keep up the wonderful work, as it shows.

Oct 28-30: The only thing BAD about choosing Leland House~we did not plan to stay longer…read more Absolutely A-Z 10 star wonderful ~ cleanliness, comfortable , perfect location, well planned beautifully decorated boutique hotel! Comfortable bed and nice linens. Very wise person(s) thought of everything elevated NICE. Very few times, as in rarely, do we find what is posted on the internet actually what one sees/finds when checking in. We were thoroughly 100% happy happy to find Leland House ispot on perfect!!! Thank you.

Love this place despite the age of the building. We drove 4…read morehrs for a day trip to get our dogs spayed so instead of trying to sit in our car for 8-9 hrs we thought we would ask if they could let us rent a room for the day and possibly the night. The lady at the front desk was super friendly and said we could. So we paid and dropped our dogs off to get spayed. We returned to the room and took our luggage in. We went to enjoy the hot tub, the steps into the hot tub are tricky but it felt nice after a 4 hour drive. All in all if you like history this is the place to go. Yes! It's outdated! Yes! It's dingy! But the views of the animas river are amazing. Staff is super friendly. We will return again and again.

Front desk staff was so friendly and informative! They told us all the spots to hit in town! Such a…read morecomfortable bed and really nice river view. Access to the bike path is right in front of the hotel. The restaurant is also really good and sits right on the The river

Ok as a last resort- I waited over 10 minutes to check in…read more There is no where to stand if there are more than two people in line. The staff seemed like they could care less that I was there. Not rude, not great just eh....didnt explain half the things to me that they did to the others checking in. The parking is atrocious. I called the day before and was told "it should be fine". It's a nightmare. They have three hotels jammed into the same corner. The room was clean and ok. The ac sounded like a machine going off through the night. Overall- clean property but most likely won't be back.

Overall a good stay with a few caveats: The pool is inside…read moreso it is humid and smells like chlorine. But great if you have kids as the pool is heated. The walls between rooms were thin. We could hear our neighbor on the phone quite well. Besides that the room is nice, it is walking distance to downtown, and has complimentary breakfast and happy hour drinks if desired. The happy hour drinks weren't amazing but they were free! Staff was friendly and helpful which is always a great plus!

This historic hotel has been nicely updated with an elevator, comfortable bed and a large bathroom…read more It has two decks that overlook the steam train action. We spent four nights and were very happy we stayed at this location. Ask for a room with a window, some are interior only. Breakfast is included, with tea, coffee and water available in the antique filled lobby which has two seating areas available.

This is an amazing hotel and it really feels like stepping back in time. The service was great, and…read morethe location is perfect since it is right next to the train station. Just be prepared if you plan to take a nap or if you have a baby that needs one, because the train is loud and runs almost nonstop from about 7 in the morning until 8 in the evening. The beds were comfortable, and the breakfast was okay. I was expecting a bit more, but the options were limited to eggs, sausage links, oatmeal, and some toast. They do have a waffle maker, which was a nice touch. Overall, it was a good hotel and a unique place to stay.