Vacation Rental Collective is an impersonal, fee charging, no resolution to issues. Had a filthy…read morepatio and they never cleaned it - sent someone who did nothing. Then requested one hour later check out - 11 am, said no, We left at 10:25 and they charged us 50! Just random ppl on the other end who don't care about guests! Will never use them!

Rented Elkpoint unit 8 at Purgatory.....Mattress in Primary Bedroom is hard as a rock. TV's don't…read morework in the unit......made repeated calls to management which did nothing.....blinds in great room don't work.......also repeated calls to management co did no good.......completely unresponsive.......abysmal customer service.......will never rent with them again. Cost of rental was a ripoff.

Amazing views from this 7.8 acres, very private property just 10 minutes north of old town Durango…read moreadjacent to the posh Dalton Ranch. Perfect for a large family or a company retreat, this home would be best for a ski vacation. Just a mile off the main road to Purgatory (one of the best and most under rated ski resorts in America) the county road is well maintained in the winter months. Drawbacks: no hot tub or outdoor jacuzzi; in spring and fall the county road is packed with mountain bikers; summer can be hot in Durango and this property has no a/c. All in all an excellent place to stay!

From the owner: Luxury Vacation Rental for families and friends, destination weddings and anniversaries, business…read moregroups of up to 18 guests. The Main House has normally sleeps 8 in the 4 bedrooms, but a few more can be accommodated on a trundle bed set and/or an air mattress. The Guest Unit sleeps 6 in three bedrooms. Located in the beautiful Animas Valley, Red Cliff Guest House is between Durango and the Purgatory Ski Area making both convenient for winter and summer activities. Dalton Ranch Golf Club is only two miles.

Premier Vacation rentals group does not even deserve one star. This company is dishonest and…read moreunethical in its business practices. They mismanaged, ignored and refused to own up to damages to my home. Do not do business with these people!

I am so, so, so very appreciative of Premier Vacation Rental's understanding of my situation. I had…read morebooked a rental through AirBnB and Mary Beth was able to help me get a full refund back because of my situation, even though the policy advised a refund was no longer in order. I had to change my dates due to private family circumstances. Instead of fiddling with the dates and trying to plan a headache of a trip, Mary Beth helped make my life so much easier and refunded me my rental. So helpful and understanding, this is what I call great customer service!! Once I have firm dates in place, I am definitely going to go to Premier Vacation Rental's site and book one of their beautiful rental stays. Thank you again for working with me during this hectic time, Premier!!

My family stayed for a snowboarding trip last year! We had a blast and got lots of snow. They made…read moresure the roads were plowed so we could get to and from the slopes. They made payment easy and the house was clean. They were available anytime we had questions. Thank you for the pleasant stay!

7/9/26 update to Jenna's response: Your responses to all of your Yelp! reviews come off as…read moreargumentative. I understand that technical issues happen. My concern wasn't the issue itself, it was the initial response. When I first contacted your office, I was essentially told, "It shows as posted on our end, so we don't know what to tell you." I would have appreciated hearing that the issue would be investigated right away, especially since enough time had already passed. Also, when a customer provides feedback, the appropriate response is to thank them, acknowledge their concerns, and let them know you'll take the feedback into consideration, rather than continuing to defend how the situation was handled. It's not professional and it's not a good look.

We stayed at the Oasis RV Resort and Cottages in Durango during a trip through Colorado in Sept of…read more2024. Our 43 foot coach had difficulty leveling on the steep rock/dirt site they gave us and when we were ready to leave, the staff would not let us choose a path out that would keep the coach out of the trees. Instead they routed us around the edge of the property through treed canopies that our 13'4 clearance could not get through and caused a series of scratches down the top of the front cap and sides of the coach. The park was super tight for larger rigs. We would not recommend putting a larger bus on this campground.

We tried to camp here but it was a no. It was 47$ I think to have a tent spot. I've we got to it…read morespot it was so very tiny and completely rocked! We couldn't even get the tent in the ground, then our tent broke. The lady was really nice and refunded our money. There was alot of nice things to do there for fun but it wasn't nice to camp at:( maybe they'll get rid of the rocks and put dirt on the tent spots to help campers!

PPM manages our vacation rental property in Durango, CO and I only have great things to say about…read morethe service and attention we've received from Victor and Ed. PPM is privately owned, run like a professional, friendly company should be and they are very efficient under all situations. I'm very pleased with the immediate attention I receive and how thorough they are. My experience has been great and I would highly recommend Professional Property Managers to anyone!

From the owner: - Management of Retail Shopping Centers. - Second Home…read moreCare-take Services. - Single and Multiple Residential Rental. - Full Service Real Estate Brokerage. - All Services offered on an "a la carte" basis. PPM is a father/son owned and operated business providing multi-faceted service for your building or home. (Any property management service requiring a Colorado Real Estate Broker license is provided by Ed as an independent real estate broker dba "Trusted Hand Realty". Ed and Victor bring years of real estate experience to the table. The business has been in operation for 4 years. Ed is a retired real estate attorney who relocated to Colorado to partner with his son, Victor. Victor is owner/operator of AVL Property Maintenance, Inc., a successful landscape and snow removal business.

What a great location in Durango. The rooms are clean with modern amenities. All the staff were…read moresuper friendly and helpful. The location is great, not too far from town but felt off the beaten path. We ride bikes and were able to access the river path and downtown very easily it's a bike friendly town... also don't miss out on the BBQ place next door! A great stop for dinner with amazing food and it's a 2 min walk from the hotel. We enjoyed our stay and would come back when visiting Durango in the future.

Clean and friendly staff. Great place to stay if your in Durango or passing through. Close (walking…read moredistance) to a pretty decent BBQ place also which was nice. All in all, great price for a clean room and nice staff.

Purgatory Resort Summer Day Passes are 100% worth it! Our family of 5 with kids ages 4 years old to…read more10 years old absolutely loved it. The passes include a ride on their Inferno Mountain Coaster, the Alpine slides, Go Karts, Board/Boat trip in the lake and gold panning but we went on double ride day and had double the fun! Our half day passes were from 10am-1:30pm but we ended up staying until 3pm just enjoying the mountain scenes and Bear Bar and eats! We all agreed it was something we would want to do every summer. The views and adventures were incredible and we definitely made lifelong memories here. Note, strongly suggest you hit up the coaster, alpine slides and gold panning together as the Go Karts and Lake Adventures are more towards the entrance of the resort, but with the shuttle and awesome staff, it's easy to get there and they were super supportive of time restraints!

The common theme to many reviews is poor management and customer service. We can attest to this!…read moreWe (2 adults) purchased the Summer 5 activity pass ($49 each) at 11:45 AM. We were able to ride the chairlift up and back. We went to get into the line for the Alpine Slide. Almost immediately, they closed everything down due to lightning strikes near by. 30 minutes and extended another 30 minutes after each new strike. Reading the website, it states that when a weather DELAY happens you have an hour to ask for a refund. It also says after 2:00 there are no refunds. If you use your pass at all, you get a partial refund (great! We'll take the 75% refund since we rode one activity and the delay kept getting extended) Holy cow the nonsense at the ticket booth! No refunds unless they "close". You can use it all season. Different terminology on the website and on the laminated sheet at the register. We were leaving to go back to AZ the next day so we wouldn't be back this season. It took 4 families asking for refunds and referring to the website's refund policy (delay vs closed not selling any tickets during the delay so are they closed?!!) and 3 levels of employees to finally get our money back and then finally admitting the policy terminology is contradictory and confusing and "will be updated and changed soon". The activities all looked fun and we understand weather happens but this has to happen a lot with summer storms. They really try to steal your money with a poorly written policy and a rude cashier who obviously never read the website. Questionable if we'll return.