Terrible customer service! Russell was my contact and we played phone tag. Claims he never received…read moremy email. Sure. Whatever. I asked for a rental history for a condo and I was provided a projection. Big difference. VRC charges 35% commissions which I think is exorbitant. We rented from them five years ago and the condo had several issues; burned out light bulbs, dead insects on window sills, beds were dusty, and the worst part was we had no water! Yes, you read that correctly. No water for almost three of our four day stay. Advice to management at VRC, step up your game! I could run that location better.

I just bought a house and signed up with VRC. We had to block out a lot of dates due to fire…read moremitigations so we didn't get dropped from our insurance. When we got our first payments for VRC and was shocked to see that we only got paid 90$ per night through VRC. This is a brand new renovation A-frame that sleeps 6 people, so we were shocked to see that is what we are getting paid. I reached out to Heather Dawson, who is in charge of this area and she said that due to our calendar being blocked out, which was lower in their rankings which is why the rates were so low. This doesn't have this in the contract anywhere and was completely unaware that VRC functions this way. So I reached out to Heather to see if we are allowed to possibly list it ourselves because we weren't expecting them to list it so low, plus then taking 35%. This was Heathers reply: I felt that the response was rude and very unprofessional. I was shocked that she replied "I don't think you want to honor your word" instead of just simply stating that it would be a breach of contract.. it could have been pretty simple. I then asked her for someone else's phone number in the company that I can speak to and her response was "I am the owner." The next day all of my existing reservations were no longer visible on the owner portal, and all of my reservations seemed to be canceled, just like that. With no one reaching out to me in the company about the matter, and didn't even have the opportunity to communicate to anyone else in the company about the matter, even after they said they would reach out. Beware of this company, I would look elsewhere for another management company.

Amazing views from this 7.8 acres, very private property just 10 minutes north of old town Durango…read moreadjacent to the posh Dalton Ranch. Perfect for a large family or a company retreat, this home would be best for a ski vacation. Just a mile off the main road to Purgatory (one of the best and most under rated ski resorts in America) the county road is well maintained in the winter months. Drawbacks: no hot tub or outdoor jacuzzi; in spring and fall the county road is packed with mountain bikers; summer can be hot in Durango and this property has no a/c. All in all an excellent place to stay!

From the owner: Luxury Vacation Rental for families and friends, destination weddings and anniversaries, business…read moregroups of up to 18 guests. The Main House has normally sleeps 8 in the 4 bedrooms, but a few more can be accommodated on a trundle bed set and/or an air mattress. The Guest Unit sleeps 6 in three bedrooms. Located in the beautiful Animas Valley, Red Cliff Guest House is between Durango and the Purgatory Ski Area making both convenient for winter and summer activities. Dalton Ranch Golf Club is only two miles.

Premier Vacation rentals group does not even deserve one star. This company is dishonest and…read moreunethical in its business practices. They mismanaged, ignored and refused to own up to damages to my home. Do not do business with these people!

I am so, so, so very appreciative of Premier Vacation Rental's understanding of my situation. I had…read morebooked a rental through AirBnB and Mary Beth was able to help me get a full refund back because of my situation, even though the policy advised a refund was no longer in order. I had to change my dates due to private family circumstances. Instead of fiddling with the dates and trying to plan a headache of a trip, Mary Beth helped make my life so much easier and refunded me my rental. So helpful and understanding, this is what I call great customer service!! Once I have firm dates in place, I am definitely going to go to Premier Vacation Rental's site and book one of their beautiful rental stays. Thank you again for working with me during this hectic time, Premier!!

Place was listed as dog friendly when it most certainly was not. The manager contact was also very…read morerude.

They send non employee in your apartment looking for tools, they have lock boxes on thing to…read morecontrol your heat or air conditioner, there mold coming out of the vents, horrible management and maintenance crew

We stayed at the Oasis RV Resort and Cottages in Durango during a trip through Colorado in Sept of…read more2024. Our 43 foot coach had difficulty leveling on the steep rock/dirt site they gave us and when we were ready to leave, the staff would not let us choose a path out that would keep the coach out of the trees. Instead they routed us around the edge of the property through treed canopies that our 13'4 clearance could not get through and caused a series of scratches down the top of the front cap and sides of the coach. The park was super tight for larger rigs. We would not recommend putting a larger bus on this campground.

Nasty staff . The old man is constantly spitting and is just plain nasty. The rest of the staff is…read morenot much better. For the prices they charge there are much better options.

PPM manages our vacation rental property in Durango, CO and I only have great things to say about…read morethe service and attention we've received from Victor and Ed. PPM is privately owned, run like a professional, friendly company should be and they are very efficient under all situations. I'm very pleased with the immediate attention I receive and how thorough they are. My experience has been great and I would highly recommend Professional Property Managers to anyone!

From the owner: - Management of Retail Shopping Centers. - Second Home…read moreCare-take Services. - Single and Multiple Residential Rental. - Full Service Real Estate Brokerage. - All Services offered on an "a la carte" basis. PPM is a father/son owned and operated business providing multi-faceted service for your building or home. (Any property management service requiring a Colorado Real Estate Broker license is provided by Ed as an independent real estate broker dba "Trusted Hand Realty". Ed and Victor bring years of real estate experience to the table. The business has been in operation for 4 years. Ed is a retired real estate attorney who relocated to Colorado to partner with his son, Victor. Victor is owner/operator of AVL Property Maintenance, Inc., a successful landscape and snow removal business.

What a great location in Durango. The rooms are clean with modern amenities. All the staff were…read moresuper friendly and helpful. The location is great, not too far from town but felt off the beaten path. We ride bikes and were able to access the river path and downtown very easily it's a bike friendly town... also don't miss out on the BBQ place next door! A great stop for dinner with amazing food and it's a 2 min walk from the hotel. We enjoyed our stay and would come back when visiting Durango in the future.

Clean and friendly staff. Great place to stay if your in Durango or passing through. Close (walking…read moredistance) to a pretty decent BBQ place also which was nice. All in all, great price for a clean room and nice staff.

I stayed at the Rochester Hotel over Thanksgiving weekend and it was great. It's clean, quiet and…read morethe rooms are large and well appointed. The staff is super friendly and the location is so convenient to Main Street. I didn't have a car and appreciated being able to walk all over downtown. I'll definitely stay here again.

Cute little 2 story, modern remodel hotel of 14 rooms in Durango. Very clean, updated rooms with…read moreexcellent beds and bathrooms. Rooms are not large but I never felt cramped. Comfy is a good description. The hotel serves a continental breakfast that's simple but nice. Coffee, juices, fresh baked goods, what's even cooler is they have a complete bar and bartender that can make great drink. Included daily is your choice, beer, wine, snack or cocktail complimentary. Pricing for rooms very competitive. I'd do this hotel again in a heartbeat.