We went to check out after a two day stay. They insisted we booked for three despite us checking in and giving the two dates. They refused to discount the bill. We had no housekeeping. The manager said it's upon request but we heard them offer a couple ahead of us that service so assumed it was included. We had one hand towel and one washcloth in our room. When I request more at the front desk I was told they were all in the laundry. Pool is very cold 70s and hot tub is gross. "Breakfast" includes lots of junk like pop tarts and packaged mini muffins. For the price, I'd go elsewhere. read more

Perfect place to stay for a good rest and a clean shower. Simple as it comes for a motel/lodge. Great for being walking distance to the Durango Train and main area of walking. Bed was comfortable, shower a little small but overall great place. read more

Great location and decent amenities. I spoke with a lady a month before my stay who said they were very dog friendly and that said they had no issues with cats. When I arrived they charged me 50 more dollars for the dog. Not the end of the world but would've been nice to know. Also it states cats are not allowed which is contradictory to what I was told when I spoke on the phone. Otherwise no major issues. This location although allows dogs I could not recommend it to another dog owner as there are no grass areas or other amenities for dogs. read more

The lodge was great. Exactly what a lodge should be. Room was very clean. Had a mini fridge. Shower was clean. What I really want to say is how appreciative we are with Kyle who was working at the desk when we arrived. He was very helpful with parking our large vehicle--went out in the parking lot with us and really just went above and beyond. Then the big thing--my husband realized he lost his wallet about 10 hours after we left (and were by then in Crested Butte). I called the lodge and Kyle answered. He went to the room, Turned it upside down, and found it! Just really appreciating him rn! Thank you! read more

The location is great, check in was good. But that's about it. It was hard to sleep at night without a blanket, very dry sheets and dry air. The beds aren't comfortable but happy that I got 4 pillows to myself. The breakfast is sad, boxed cereals, packaged pastries and fruit that wasn't in season. The coffee didn't smell good so I passed. Two nights is the max for me for this place. The AC worked great and I didn't try the pool that was across the parking lot surrounded by a wall. I'm here on business, but I'm not sure if I would be happy paying the price to stay here. read more

Friendly, helpful staff. Location was just excellent. breakfast was sufficient. I did not need a lot because we were eating out for lunch and dinner. everything was in good shape except for the sheer curtains. Would definitely stay here again. read more

This is a basic room. The location is excellent though. It is within walking distance of downtown Durango. We were not told there is no maid service unless requested. After 3 nights we had overflow trash & out of coffee pods. The breakfast is disappointing but expected after reading reviews. read more

Ben and Shane have trash customer service aligned with the quality of this hotel. Find another hotel that has professional staff and doesn't smell like old cigarettes and degenerates. read more

The most positive aspects of this motel is it's location, and the very nice staff. You are greeted by friendly welcoming agents. The parking lot is a very challenging, especially if you come in later in the evening when the lot is full - one way in, and no way out with all the spots full. The spaces are very tight as well, and it only takes one idiot parking goofy and over the line to screw up everything. The lower floor has both front outdoor entry as well as a interior hallway. The hallway is a little dark and gloomy, so I rarely used it except for retrieving ice at night. Upstairs rooms have to use it for accessing their rooms. The rooms are very basic and old school, but they are clean and have everything you need. My visit was recent (in winter) and the temperatures were in the teens. When I went into my room it was very cold inside, and it took quite a while for the room to feel comfortable. Older plumbing, the shower temperature was very inconsistent and kept changing from too hot to too cold, like anytime anyone flushed a toilet in the hotel you suffered the consequences. Small bath room and shower, but good enough for a one-nighter, and I'd stay here again if in the area with lowered expectations. I think you expect a little more for the price, but the location is exceptional. You can comfortably walk allover downtown. It's right next to the train station, and easy walk to several great restaurants - and some bad ones. read more

Great place to stay. Love the triple bedroom with queen size beds. 4 huge pillows on all beds . it's centrally located. Staff is extremely nice. read more

Nice clean hotel in the historic district, within easy walk to everything. Extremely comfortable beds. Lovely outdoor pool with a big indoor hot tub adjacent to it. No elevator, but easy, carpeted stairs to second floor. Some rooms have balconies. The ice machine, office, pool, and hot tub close at 10:00. Breakfast is simple, with a small eating area (apple, banana, tangerine, V-8, pineapple juice, packaged pastries, cereal, microwaveable croissant w cheese, egg, sausage, pancake and sausage on stick, and frozen breakfast burrito. Good. We paid around 200. per room after tax. Not frilly, but we thought it was a great value. Recommend! read more

Stayed here a week, can't say enough good about the facility, location and staff. We asked for and got moved to a handicap room the day after our arrival. A maintenance man moved several suitcases for us and refused to accept a gratuity. The desk staff bent over backwards to accomadate us. The continental breakfast was a little sparse but plenty of it, the rolls were fresh, always OJ and milk, bread, jellies and jams. Our second room was on the first floor with an inside door, very spacious, grab bars near the toilet and in the shower. Had two easy chairs, a computer desk and credenza with adequate drawers and a nice refrigerator which was spotless. The room was very clean, the bed comfortable. TV with cable worked as expected. I had a health issue while there, nothing to do with the room and again the staff went out of their way to take care of us, supplied us with extra towels when requested and didn't nickle and dime us to death when we asked for a late checkout while waiting for our son to arrive to drive us back to Prescott, AZ. All in all, we had an excellent experience and highly recommend the Durango Lodge. It is within 25 yards of the Durango/Silverton train depot and easy walking distance to shops and places to eat in the downtown area without being over priced. If anything parking is somewhat at a premium but we never had a problem parking our car nor did we have any issues with loud guests. The pool is on the small side but we generally don't avail ourselves of those regardless of the size so not really an issue. read more

Chose this hotel based on the glowing recommendation of the nice lady at the local Durango & Silverton Railroad...the balcony king room was great & bed was comfy...however, before we got that far, when I checked in with Bryan, I greeted him in my usual chipper & friendly manner!!! He simply barked at me in a very loud, rude voice: "I need ID" no "thank you" or "how was your trip" much less "welcome to Durango"...my 2nd bad experience with Bryan was asking him where to park when all the spaces were apparently full...he looked at me very derisively & pointed to a row of completely unlit parking spaces (which a non local like me would not have seen) & said in an exceedingly condescending voice, "there's a whole row over there"...I could almost hear his eyes rolling in his head!!! His body language adequately conveyed the fact that he had zero use for anyone over the age of 35...never mind the fact that my purchase of 3 nights stay paid his salary summary: Bryan needs a different job...preferably not in the hospitality industry!!!! read more

Good: Awesome location next to the railroad action and plenty of Main St restaurants/bars within walking distance. Decent price. Clean, comfortable. Private parking in premium part of town. Neutral: Continental breakfast is about average. Bad: Our a/c didn't work properly, took us 2 days to figure out it wasn't our imagination. Saw the cleaning staff combining used soap/shampoo bottles to "create" new bottles. Make your own judgement here of whether that's good or bad, even though I'm an environmentalist it was still a little disturbing, and weird cause the bottles themselves are tiny in the first place. read more

A clean and pleasant motel in a great walkable location to all the great restaurants and shops. Nothing fancy but serviceable and convenient. I stay here every trip! read more

The room was OK. The front desk clerk was rude and housekeeping should be terminated. I asked for restaurant information upon check in and was told I'd just have to look through GrubHub. So, I did and ordered food which arrived without utensils. I asked at the front desk for a couple of forks which were grudgingly given to me after the clerk made certain to note "we're not in the habit of giving away plasticware." The next morning, while getting ready to shower, I noticed a rough patch in the dark brown floor grout. When I wiped it up, it came away a copper colored, clot of what looked like a dried blood-drop. DISGUSTING! I am now absolutely certain that the room had not been cleaned. I didn't bother to go back to the office, we left and found a different hotel to shower. Just plain gross! read more

Don't let the outside fool you, this updated hotel is nice and clean. The room and bath were decorated nicely, super clean ... cleaner than many name brands. read more

First the wireless wasn't working... that's fine they fixed it.. Next toilet backed up, also kinda ok but when the guy gets here he actually tried to get one of us to do the honers.. wtf... Anyway 2 stars for now, let's see how the continental breakfast is.. update to follow.. read more

We don't expect a lot from motels like this. In its favor, the location is great for walkability and access to historic Durango and it is half the price of nearby hotels. The clerk at check-in was nice but insisted that we had booked our room for the following night, even when I showed him the Expedia confirmation. He offered us a "lovely balcony room" that ended up having only a view of the parking lot. The mattress was old and lumpy and the pillows were rock hard. The air conditioning in the room didn't work and we ended up sleeping with the window and balcony door open all night (the room temperature was over 80 degrees). When we mentioned the A/C, we were told that they were working on it and most people didn't mind because it gets cold at night. It wasn't the worst, but it was an odd experience. read more

This is a good solid value. Great location. Very clean and priced reasonably. It is close to town and where you want to be in Durango. We went downtown and took the train. The train is literally just a stones throw away. It is also motorcycle friendly. We will definitely stay here again read more

The owners and managers are extremely pleasant and attentive to the needs of their guests.

This is a nice, locally owned inn just off Main Street so it was an easy walk to all of Durango's great restaurants and bars. It was clean and comfortable and quiet. There was a surprisingly nice continental breakfast bar. I thought this was a great value and would definitely stay there again. read more

Nice spot, so close to downtown Durango. Bed was so comfortable, and the staff was friendly. I would definitely stay here again.

Such a cute hotel in a cute little town. The highlights are air conditioned hallways, cute balconies, jacuzzi and swimming pool. The rooms are clean and the furniture is current. Some of the rooms have 3 beds but no separate walls. All in all this is a great place to stay. read more

This is a good solid value. Outstanding location. Clean. And priced at a very good value. We will definitely stay here again

I was concerned this was going to be a dive. It wasn't bad! The bed was comfy. You walk through a hallway to get to your room and the smell is musty. Obviously at one time smoking was allowed and so it's kinda velcroed. The hot tub was a welcome relaxing sight and did not disappoint. It's pretty much a self service hot tub situation, as in you uncover it, turn it in, etc but it wasn't that big of a deal. read more

Great location, clean, up to date room for an excellent price. I have lived in Durango for 30+ years and my first stay was New years eve 2015. I will recommend this hotel to all of my out of town guests. read more

Best value in Durango. Very nice rooms; clean and comfortable. Front desk and housekeeping staff all very helpful and friendly. Easy walking distance to all the eating, drinking and shopping places on Main St. Parking is free and close to room. Highly recommended. read more

The rooms are nicely sized and clean, and everyone is so friendly and helpful. They helped make our Durango trip as great as it could be!