This is an amazing hotel and it really feels like stepping back in time. The service was great, and…read morethe location is perfect since it is right next to the train station. Just be prepared if you plan to take a nap or if you have a baby that needs one, because the train is loud and runs almost nonstop from about 7 in the morning until 8 in the evening. The beds were comfortable, and the breakfast was okay. I was expecting a bit more, but the options were limited to eggs, sausage links, oatmeal, and some toast. They do have a waffle maker, which was a nice touch. Overall, it was a good hotel and a unique place to stay.

The king room in the external building had a very high bed. I found it to be comfortable and the…read morepillows were good too. It has a small bathroom with a small sink and a table with two chair chairs. The water pressure was great. The best part: it is so close to the main street of town so you can have your parking for free and easily stroll to the main parts of Durango where there are restaurants and stores and a great coffee shop. Also, it's a historical hotel that was built in 1898 and so it has a really incredible charm to it. The seating for breakfast and the lobby area are really beautiful. The thing to know: it is right next to the train station in Durango. So if you want to take the amazing train ride (and you should!) you can just walk right next to it and you have your free parking with the hotel room, which is awesome. BUT this also means that you hear the train constantly. It is very loud multiple times a day, early in the morning and in the evening. So just keep this in mind when you book this hotel. The breakfast: the breakfast the day we were there had eggs (watery scrambled) and sausage links and a waffle maker and toast and oatmeal and cereal and yogurt. All of it was the typical continental American breakfast. I really enjoyed the sausage links and the toast. The oatmeal was meh. The coffee was not good at all, but I did drink it haha. If you have time, go to the Durango coffee Company instead. They also have an assortment of teas and hot water. I would give the breakfast a 2-3/5. It seems like they could easily upgrade this breakfast and make it something really worth going to for the price of the hotel.

In the heart of Historic District. Rooms are nice, clean, with super comfy bed. Pool and hot tub…read morea big plus. Reasonable rates. Great location to "get your steps in.". Surrounded by good food and entertainment.

We went to check out after a two day stay. They insisted we booked for three despite us checking in…read moreand giving the two dates. They refused to discount the bill. We had no housekeeping. The manager said it's upon request but we heard them offer a couple ahead of us that service so assumed it was included. We had one hand towel and one washcloth in our room. When I request more at the front desk I was told they were all in the laundry. Pool is very cold 70s and hot tub is gross. "Breakfast" includes lots of junk like pop tarts and packaged mini muffins. For the price, I'd go elsewhere.

I dropped in last night with my dog Leo and we slept hard then got up early and drove back to Las…read moreVegas. My second time to stay there in the past year. The people that work there are awesome as well as the rooms and the prices. Oh, the bedding and towels are really nice. Super clean and quiet too!

Update: Stayed for the second time while we once again visited our son…read more PROS: the staff are very nice. The location is close to downtown. They have delicious complimentary cookies by the front desk each day. The AC in our room worked great. There is plenty of parking but the spaces are narrow. The room and beds are comfortable. CONS: the elevator has a string smell of oil and there is no AC in it. The secondary security barrier on our door was broken. The bathroom fan and water pressure were weak. The TP is so thin and cheap that you can't cleanly tear off squares. The complimentary breakfast was lacking. The juice machine was broken and the OJ provided was watered down. There was no cold cereal. The scrambled eggs were watery. Bottom line: our second visit was not as nice as the first and for that reason we will probably not stay here for future visits.

We booked ahead on the Marriott site and noted that we would have our two small dogs with us. They…read moredo charge $55/dog. They put us on the 1st floor, just down the hall from a side door which was convenient for walking the pups at night. The room itself was on the smaller side, it had two queen beds. It was clean and had plenty of towels. The front desk staff was welcoming and helpful. We all liked the breakfast, there was a variety of hot and cold items. There was plenty of parking in the lot. The drive to the hotel was tricky and required GPS. It is easy to get out of the lot and back to town, but more difficult to get there.

I've been here twice in Durango. The rooms were great as was the breakfast. Management keeps the…read moreplace consistent.

Are you looking for a dog-friendly place to stay in colorful Durango? This little motel was great,…read moreespecially for our dog. The room is charming- lots of effort to add Western personality. A hardwood section where you can feed and water your pup with little mess. Best of all, there's a fenced-in grassy area with a gazebo in the center filled with games, and 2 sitting areas for pet parents to wait while pup does his business! These hosts are serious about pet friendly and we appreciated it!

We stayed at the motel last summer. It was the worst hotel we have ever stayed at. The bathroom…read moretowels had giant brown stains on them, along with greasy hand prints on them. The furniture was old and broken and the combination sink/stove/refrigerator was disgusting. You could find better furniture in the trash than what was in the room. We stayed in a room that had been pictured on their website and it's pretty obvious the web pic was at least 30 years old. The front office also reeked of weed and the guy who checked us in was completely stoned. Spend a few more bucks and stay elsewhere!

My wife and I stayed here twice so far. The first time with my sister, brother in law, and niece…read morein room 14 (the largest room that fit all five of us and three dogs) and the second time in room 12 with our 18 year old son. The owners, Garth S. and his wife, are super nice and now have a newborn daughter. They allow pets and we brought our "fake dog", the Pomeranian, both times. The second visit, January 2020, we came to Durango for my wife's birthday. They kindly allowed us to check in early since we had to be in Purgatory at 3 PM for an Alpenglow snowshoe tour. The heater worked great and the room was clean. On Sunday, I explained to Garth that we were going to buy some grass fed beef at the nearby James Ranch Market. I asked him if we could store this beef in the freezer of room 14 since it would thaw by the time we left on Monday. He said we could store it in his personal freezer, behind the check in desk. On Monday morning, Garth knocked on my door and told me he and his wife were leaving into town. He gave me the frozen beef and I thanked him for his hospitality. This family run lodge treats you like a valued customer and we will be staying here again. Thank you Garth S. and family.

Well, to start this review I will have to tell you my booking experience with Trip Advisor…read more Beware of outdated information and pictures. The photos they have are from 2014-2015, and there is a link that goes to the lodge that shows more updated information and pictures. Booking with the lodge directly was easy and efficient. They do have a different check in that I had not done before. It was pretty easy and simple. Make sure and read everything before you go. My room was ok but, there are a few issues I noticed and had. 1st- my keyless door battery went out and had to text and call someone to come to put batteries in it. I did not appreciate the person who text me after I relayed the problem and acted as if I didn't know what I was doing. I have a keyless entry installed at my own home and when the batteries go out it will not work. No beep, nothing. They told me my keyless code, as if that was the issue. It was not. The person that came out to assist tried my code and another code, then had to call someone to unlock with a key....because the batteries were dead. Not once did anyone try to accommodate me for the issue. 2-one of the outlets didn't work. 3-door does not have good seal, bugs were coming in. 4- loud noise from room to the right, upstairs and from the road. I was in room #16. Air conditioner was very loud & remote had no batteries. To reach it to adjust temperature I had to use a chair. 5-floors were not swept. 6- not a good area to take your dog out to do their business. I would say that it was a ok walk to downtown Durango. The animas river walk was nice and you're going get your steps done. If you go right, then take a right at the first street that area is nice to walk your dog. There is also the off leash park not too far from there that was nice. I took a chance with this place, and I was disappointed and now I know. It worked for me for what I needed. It is for sale...so hopefully the next owner will do some good improvements...there's still potential for this old lodge

Can't say anything about the rooms or location--I'm sure they're amazing as we were really looking…read moreforward to our stay, but I must comment on their customer service. On the day we were set to drive up from Arizona, I passed out, fell, and suffered a severe head injury and concussion. My wife had to rush me to the hospital. Naturally, dealing with an emergency took priority, but as soon as things stabilized later that same day, my wife reached out to inform them. No one answered the phone, so she sent an email detailing the medical emergency. We fully understood forfeiting our initial ~$300 deposit due to the late notice. What is completely unacceptable is that the property never called or emailed us back--they simply processed an additional charge on my card for around $900, bringing the total paid to over $1,300 for a stay we couldn't make due to a medical crisis. When my wife finally made contact with them today, the manager essentially told her "tough luck." He offered 50% off a future stay, but why would we ever return to a business with zero empathy? Because of my concussion, I cannot drive, and my wife does not drive long distances, making a rescheduled trip impossible anyway. As a business owner myself, I would never treat a customer experiencing a genuine emergency like this. Penalties are understandable, but charging full price and showing complete indifference is terrible business practice. If you book here, keep in mind that if a true life emergency happens, they will still take every penny

Excellent hospitality! Great service! Perfect location for our wedding location distance! Very…read moreclean and comfortable! Hope we can visit again soon!

Our big crazy family had our Family Reunion here (aka Black Diamond Lodge). They were in the midst…read moreof changing names on our visit. This was slightly confusing upon our arrival, but we figured it out. Upon our arrival (those of us who are on time), were greeted by Amber! She caught onto our family banter quickly and went through the Do's & Don'ts. There were 50 of us, so we certainly needed this. The Lodge is spacious and multiple beautiful views. I watched the sunrise over the mountains on the spa balcony every morning. A great way to prepare yourself for the chaos of a family reunion, and just Be for a moment! The Lodge had plenty of space for eating together, games and we even put on a talent show! The game room and dining area were the most used. We had ages from 4-months to old AF, and everyone enjoyed themselves. The Lodge is in close proximity to Purgatory, Bears Ranch (horseback riding), trails, water leisure, and a local bar, The Nugget. This was a great unforgettable reunion! Thank you for having us!!!

We stayed in the condos, air bnb style. The place was easy to find and was located between several…read moredifferent activities. We had the one bedroom with a sleeper sofa. The "queen" bed a little smaller than pictured, but was okay for the price. Overall, missing a few things like paper towels, ice, coffee, and some items/ pillows in need of updating. I don't know if I would've trusted the hot tub and also saw a dead mouse resting on top of one of the outdoor patio tables.