Efficient diagnosing and effective problem solving. Dylon took a few minutes to get to the root…read moreproblem and then had a great solution that fixed the right problem in a timely manner and at super reasonable cost. I most definitely would recommend Balanced Blue for pool service and Dylon's problem solving.

Dylan was great. On the first cleaning and knowledgeable. Nothing but trouble after that. The guy…read morehe sent to clean after that would leve the pool with algae in the pool. When I called Dylan he said it would get better but it never did. He told me that on 2 seperate cleanings as I watched my pool get greener and greener. I think they are having growing pains, but can't live with a green pool.

Quick and easy. Reasonable quotes. They replaced my failed Paramont UV2 sanitizer with a Pentair…read moreIC40+ salt water generator

American Spa and Pool - Pentair Warranty Service…read more Dale from American Spa and Pool is fantastic. My wife and I always have a great experience whenever he handles our Pentair warranty service. He's friendly, professional, and gets straight to work. His knowledge of Pentair products is outstanding, and he consistently diagnoses issues correctly the first time. I appreciate that he explains the problem, answers my questions, and doesn't mind me watching him work. He kept me informed throughout the entire repair process, which gave me total confidence in the service. American Spa and Pool continue to deliver excellent support, and Dale is a big reason why I highly recommend them.

Came to service hot tub multiple times. Charged me every single time. Charged me over $1000 and at…read morethe end said "this hot tub isnt supposed to exist" and left in an extremely frustrated and unprofessional manner declaring "I'm done". Claims he's serviced thousands of hot tubs but kept charging for repairs over $1,000 and no solution. Went from a working hot tub with a leak to a non-working pile of plastic and $1,000s in charges. Absolutely do not recommend these scam artists. Should not be in any business. In total charged me $1713 over the course of 11 months and left me with a non-functioning tub.

I have contacted hot tub man multiple times trying to get our hot tub repaired with no response. We…read morehave left messages, contacted via their website, and talked to the office manager with no response. We told the office manager we maybe looking for a replacement no response. It has probably been 6 months. I hate writing these types of reviews.

Extremely poor customer service! Read the managers response!…read more I requested another tech and this is what the manager states " It will be forever dirty no matter who is cleaning it." Me: let's discontinue services "Good luck" "Very poor design for a pool honestly. Thanks" Who responds this way?! Use a different company

Stay the F* away!…read more There is incompetency and then there is fraud. These guys are fraudulent. They sent us these weekly bills along with "pictures" of how our pool looks after cleaning. Guess what? These are old / fake photos. How do we know? Our pump has been broken for a few days, our pool is at half-level of water and green for over a week. They sent a picture of the pool "after service" which is crystal clear, and also showed a reading that our pump was working well. And... we got the last email while we were with a contractor looking at the pool. We also looked at some older photos they sent - the date of service that they sent the photos had trees / shrubs. These were removed a week earlier. We've called them so many times over the past week to discuss this, but no real response. We've resorted to having our credit card company deal with this.

Every time I have called Tyler and team, they have helped me so much. I've gone through many pool…read morecompanies, but these guys are my pool pros FOREVER. Nicest guy ever, Nathaniel, took much time today to teach me how to backlash because my husband is down with broken ribs. What an exceptional human this guy is. Thank you, Nathaniel!

Can not find the location We followed Google and Apple Maps. Each took us to private homesread more

Stay far away, this guy is a scam. Came to fix my hot tub for a $150 service fee, and promised to…read morereturn the next day with the correct parts to fix the issue. He disappeared after that and wouldn't answer his phone or respond to texts. Edit: he operates off a different phone number, see pics as proof his response is a lie. This guy is a scammer

Craig came out to fix a leak in my pool pump, charged his fee and promised to come back to perform…read morethe repairs but we never heard from him again.

INCOMPETENT - THIEF - NEVER FINISHED JOB BUT TOOK MONEY FROM ELDERLY HOME OWNERS. We hired Trey and…read morePuddle Pools to replace our liner April of 2025, first two liners ripped in half due to incompetence. Final 3rd liner installed but leaks everywhere, Thousands of $$$$ in water wasted. Now they wont return our calls. DO NOT TRUST PUDDLE POOLS!!!!! Does not honor their own contracts! $14,871.97 GONE, STOLEN BY PUDDLE POOLS from fixed income over 80 year old couple. DISGUSTING.

Paid nearly $1,000 for a pool liner installation that never happened. Installer no-showed three…read moretimes in May. I cancelled and was promised a refund by the installer himself via text. That was weeks ago. Three calls to the office, and billing still hasn't called me back. Avoid unless you enjoy paying for services you'll never receive. And based on a separate review I'm glad I didn't receive the service.

Danny did a great job on our pool plaster project and we are very satisfied with the results. He is…read moreprofessional and responsive.

We have had no one but Danny at Pool Authority maintain our pool, spa, and Equip since our pool was…read morebuilt. He is very knowledgeable, reliable, and will always give you a heads up when it's time for preventive maintenance or a component needs to be replaced. Whenever we have needed to contact him he is always responsive and will do his best to keep costs reasonable.

Love having Phil and Sink or Swim as part of our summer experience. Phil has taken great care of…read moreour pool with reliable weekly service, as well as knowledgeable equipment repair. Phil customer service is over the top great. I am a little embarrassed to admit I am a bit high maintenance with my pool needs. Phil is always kind, responsive and informative to my issues and inquiries. If you are looking for fair, knowledgeable, and results oriented pool service, use sink or swim!

Best pool and spa service EVER! After getting the run around and delays from other services, Phil…read morecame out the day after we called him and made special time knowing we were in a rush to have our hot tub set up and running. He then followed up in person the next day to make suer the tub was running properly. He was far cheaper than the other service companies and did not even charge for the follow up even though he stayed for a while tweaking some minor problems caused by the age of the hot tub. We would HIGHLY recommend Phil and Sink Or Swim