I have been going to Reynolds Subaru for years, so this is not a one-shot visit and review. I also…read morehave two Subaru dealerships closer to where I live. If you are already using another Subaru dealer or you are considering another car (They sell boats too) then it is worth your while to check them out. First of all, the dealership is family-run. Not to sound corny, but I feel like a family member when I walk in. Lol. Everyone I've encountered has treated me with friendliness, respect and professionalism (Ok, there is a bit of humor thrown in too). The car processes have gone smoothly and they have always been under the prices of the other dealers. The service dept has always tried to accommodate my needs. One time I was worried about a short hesitation while driving, and when I called, they told me to come right down to make sure the car was safe to continue driving it. Bobbi has been my salesperson. She has an upbeat, amazing personality. She cares about the sale, but takes the time to get to know who you are and what your needs are. Watch out for her dry sense of humor. Ask her for a good recipe too. Lastly, if you need a quick vacation, the property has a beautiful water view that you can see from the deck-yes, I said deck. You can sit on the deck, along the water or inside-where the treats are. Overall, it's a beautiful environment. I forgot- If you refer someone, you get a nice check in the mail to use for future use. Have to go because my car is ready!

The service department was fantastic…read more I sent in an 05 Legacy GT Limited for restoration/repairs. They were very accomodating, and very receptive when hashing out jobs with the Master Tech. They were very transparent about what was actually needed vs. what would be easier to DIY. Overall, pretty good experience with the service department. Now, for the not so great. The body shop. The quoting was vague, obscenely overmarked, and they were unwilling to even try to work something out for both parties. They didn't want to take the job from the start, but instead of being professionals and simply saying they only really work on insurance claims; they decided to fabricate a bs quote. Don't take your car here if you want body work done, but they are still relatively good for general repair/maintenance.

Recently bought an Explorer from Whaling City Ford. The entire staff was extremely courteous,…read moreknowledgeable of the product, helpful, non-pressured. Worked with Romeyn Murphy. Excellent salesperson, friendly, accommodating in every way. Very good experience.

I won't mentio any names but here's my review. if you plan to purchase a car from this dealer…read morebefore signing anything READ* the entire paperwork carefully and don't take their words alone. they will sell you *not try*. also sell you extended warranty and other service plans without discussing it with you prior to signing anything. they try to sweeten a deal with false promise. I feel deceived about the whole deal but it is my fault for not reading. please do your research read everything you sign to the t. would I trust or recommend friends of family to this dealer? heck no! Update***** 04/14/26***** After numerous calls and voicemails to Sal "sales manger" nothing has been resolved. Waiting to weeks to hear back is not professional and very disappointing. I have no other than to file a formal complaint with the appropriate office of affairs to get this resolved. It's a shame I have to do this because is a waste of time. Even after "Sal" responding to my initial review is like they really don't care about costumer experience.

I have purchased cars here before, why? Because they are not only kind, professional they do not…read morepressure you in anyway. They listen! Rich was my salesperson and took his time listening to what I was looking for and was responsive to any questions I had. He is amazing! Keith the sales manager had helped me purchase my cars in the past and was another reason why I came back. The team of people that help with paperwork and finance were unbelievable . Again I left with my dream car and so so happy. This is your go to place!!

Nice folks. Came here for a recall. Smaller waiting area than most but suitable nonetheless…read more Complimentary WiFi is there as well as your typical coffee maker. Other snacks are there for sale (other dealerships I've been too have provided them free of charge). Nice visit overall.

I had an excellent experience working with Seamus! He was professional, knowledgeable, friendly,…read moreand genuinely listened to what I was looking for. He made the entire car-buying process easy and stress-free, without ever making me feel pressured. He was honest, patient, and went above and beyond to make sure I was completely satisfied with my purchase. I highly recommend Seamus to anyone looking for a great car-buying experience. He checked on me few days after purchase also! Thank you for making the process so enjoyable!

PJ is the man to see! I've bought 3 vehicle now through Mercedes North Haven , 2 Mercedes Vehicles…read moreand 1 Diesel Truck. And I absolutely loved my experience and Vehicles!

It was a totally pleasant and professional experience…read more Stacey was our Sales Consultant. Even though our 1st appointment was on a beautiful Saturday summer afternoon with Stacy - - we were late (I-95 . . . enough said), but she was great. She went over the cars available - - we were looking for a certified used car, probably a RAV4 since my wife had owned one for the past 10 years or so. COVID and the supply chain issues have not been easy on the dealerships, but the cars they had were of quality. After going to check the stock again, she came out and asked if my wife would be interested in a Ruby RAV4 just off of lease - - "Red." Stacey said. Oh brother, I thought because my wife is tired of white or green cars; we had even had a discussion a few days back that we'd like to have a redish-maroon car. As soon as I saw it, I said to myself - - SOLD!!! My wife drove it. When she got back from the test drive, my wife was forever "Poker Faced". In fact, Stacey kept asking her what her thoughts were. Finally, I told Stacey that we'd be back on Monday morning. We took the information she gave and left - - but I knew that my wife wanted that car. When we got home, we did some research. The Ruby RAV4 was leased and serviced from Lorensen Toyota. Great for us because my wife had bought two cars previously from them and our daughter had bought one years ago; moreover, my wife always brought her cars there to service and has always been pleased . . . so being a Lorensen Lease/Service car was a major plus. Sunday morning, we decided to swing out to Lorensen's Toyota (when they were closed and no one was around) to walk the lot to and compare cars - - but really . . . I wanted to let her look at the Ruby RAV4 one more time. Despite listing options 1, 2, 3 . . . deep inside I knew she wanted the one she test driven. Monday came and as we drove toward the dealership, my wife asked - - is it still there. Yep. Does it have a sold sign on it? Nope. We made the deal. Thanks Stacey!!! We did our financing through the dealership. Tony was the best ever - - the BEST EVER!!! I can recommend both Stacey and Tony 100%. Let me tell you the best part of dealing with both Tony and Stacey. We talked and learned about each other - - where we were from, food, and life in general. It wasn't just a deal between seller and buyer. It was so personal and caring. Like the "good old days". Give them a chance - - we love them.

Just had another great experience with Westbrook Toyota. Joyce took great care of us and made sure…read morewe got the car we wanted at a good price, no funny business. Everything from the shopping to the financing was stress free. My family and I will remain customers for years to come I'm sure.

The best thing about M & M is they fix things right the first time. I guess #1 is their welcoming…read moreattitude.

We came from California to be closer to our kids, but not "Neighbors" as they like the snow in…read moreMaine and I don't! I shipped my 2010 Ford Ranger XLT here because of it's high milage to avoid any possible breakdown on the 3,000+ mile drive here. One evening while filling her up, another patron was commenting on what beautiful shape my truck was in and I mentioned that I was looking to get it undercoated before winter set in, and he directed me to M&M Motors for that, as well as anything else I might need 'cause the shop is the best in the area. Long story short and after reading all the 5-star reviews on YELP! I went in and spoke to "Mack", one of the 2 owners about my pride and joy. That was about a year ago, and I have to say, that this shop is one of [if not] the very best all around mechanical repair shop i have ever had the pleasure of doing business with in the 65+ years I've been driving every sort of automobile you can imagine. Mack and his brother Mike, and their crew have fulfilled my every need and are just the best in every sense of the word when it comes to everything automotive . . . I DO NOT EXAGERATE ! ! ! And, as a matter of fact, They also operate a totally legitimate used car business across the street from the repair shop, catering to the general public and their own clientele. There is not enough room on this YELP page to even begin to describe what these people can and will do to effect any repair you need, or find the automobile of your dreams. They conduct their business, and themselves by what I call the "3-R"s . . . Reliable, Responsible, and Reasonable!!! P.S. This year I purchased an absolutely beautiful 2020 Volvo XC60 SUV for my wife from M&M Motors. (Which she loves.) We couldn't be happier.

I went over here with my father 3 months ago looking for a car. I don't know much about cars, and I…read morewasn't entirely sure what I wanted either. But they had a 2016 dodge grand caravan that was listed as 10k. It was white, which isn't what I was looking for, but in the long run, especially with cars now always being stupid expensive, this was the best price I was able to find. Not only that, but Tom had a sale going on, and it was only 9k for the car. They were great to talk to, and the small issues I had with the car (which was just the radio) he fixed for us very fast. I appreciate everything he did for me and love my car. If it wasn't for my husband having a set budget, we would have been over there again. Worth checking out these cars.

Found a great vehicle for the right price (less than other dealers in the area, mind you). The…read morewhole team at The Used Car Company, LLC were absolutely great. They're very friendly, professional and are very straight forward. You will not get high pressure sales or any sort of run-a-round. They do their business with honesty and a hand shake. The way more businesses should. You really should visit them, if your looking for a quality used car, it's well worth your time.

I have been trusting my vehicles to the care of Superior Auto and its mechanics for around 20…read moreyears. Tom Vicino and staff have always been able to diagnose any issue and keep my cars in great running condition. After having a deer vs. car incident, Superior's auto body crew brought my 2011 Ford Fusion back to its original beauty. Thank you, Tom, for years of great service for my vehicles. Gloria McQueeney, Westbrook, CT

Great business! Very accommodating to my issues. Excellent communication throughout the entire…read moreservice! 5 stars all day long