Definitely not your typical car buying experience!…read more I found a car here online that I was very interested in seeing and set up an appointment with Caroline. The next day I drove two hours from out of state to view and test drivr the car in person. When I arrived, Caroline greeted me and mentioned they were putting new brakes and rotors on the front and that it would be ready very soon to drive. As it was close to lunchtime, the employees were all setting up a group order from a fast food restaurant, and after Caroline learned that I was a huge pizza fan she personally ordered and bought me a large pie from a local spot. Who does that? One of the sweetest genuine people and what a super thoughtful gesture. She said I needed a large to take some home for my family to try. I proceeded to have lunch with the staff in their break room and enjoyed great conversation - mind you I have not purchased the car, let alone test drove it- and they were treating me like an old friend! At one point I joked that I would just come back daily for lunch! After a belly-full I test drove the car and Caroline made sure to let me feel the car on the hwy as well as city streets. I got to meet the owner (Phil) as well, and the hospitality continued throughout. After making the purchase, Phil said he could pick me up from the train station if I wanted to come back up to drive it home. I decided on shipping it, and Caroline went above and beyond to find a shipper and help coordinate- something that was not even their responsibility! She was extremely thorough and organized all the documents I needed including the papers for titling in my state. There was a delay in shipping partially due to the holiday weekend but Caroline continued to help by putting pressure on the shippers and even seeking potential alternatives if needed- amazing A+++ service! Folks- this place overflows with customer service. From the first second that I walked in til the moment I left, everyone I saw greeted me, spoke with me, made sure I was comfortable and contributed to the most stress-free car buying afternoon ever. Sell them your car, buy a car, have them locate a car for you- whatever you do, it is worth the visit! So refreshing to see a no haggle, no pressure, genuine experience in today's age.

I bought a 2010 Nissan Rogue. After not many miles because of the COVID I brought it for an oil…read morechange and asked to check it because it was making a little noise. Needs drive shaft, sway bar link, possible cracked gas tank $2000. Called Phillip he could fix it too for a little less money! They had to of known these issues. I am a senior on a low fixed income and was totally taken advantage of.

Recently purchased my new car with the help of Sami, my salesman.Sami was a great help to me…read moreproviding everything thing I needed to make this purchase. Would definitely recommend him to anyone that needs to buy a new car. Great guy!

STAN is THE MAN. Being a woman, I have had bad experiences with with auto purchases because I felt…read moreI was always being "conned". But not this time. Stan was so professional, personable and COMMUNICATIVE. It was as if I was purchasing a vehicle from a family member. This experience has alleviated my fears of car buying and will definitely recommend George Hart Nissan and Stan to my friends and family! Thank you, Stan!!

I have a particular quirky,1995 SL 500 that have had an issue for quite some time. I took it to…read morethe dealership many times with no solution. I took it to an import repair shop times and nope , could not find the problem and both acted like they gave up on the car. I decided I would give it one more chance before I gave up on the car and blow up the car. Joe after two attempts...., the third was the charm. This car ran great at an outside temp of 50 degrees or less Once you approach 60 it would mis fire badly. This model year's computer does not code very much. with a desire to over come this challenge they kept after it I think you would characterize Vertucci repair as a laid back shop of the 50s and 60s that experience counted for something that combined with up to date technology you get the best of both worlds. Our many Thanks to Joe, John and the rest of the crew..... Never going back to the dealer. Drive foreign cars don't hesitate drive it to Vertuccis For the record, I am a hard man to impress........ Art & Caroline

Called Vertucci about a wheel bearing price. Given a verbal price for around 650. Ended up getting…read morejammed for 950 out the door and there were electrical problems when I got the car home. Never trust this place again.

I have been going to Reynolds Subaru for years, so this is not a one-shot visit and review. I also…read morehave two Subaru dealerships closer to where I live. If you are already using another Subaru dealer or you are considering another car (They sell boats too) then it is worth your while to check them out. First of all, the dealership is family-run. Not to sound corny, but I feel like a family member when I walk in. Lol. Everyone I've encountered has treated me with friendliness, respect and professionalism (Ok, there is a bit of humor thrown in too). The car processes have gone smoothly and they have always been under the prices of the other dealers. The service dept has always tried to accommodate my needs. One time I was worried about a short hesitation while driving, and when I called, they told me to come right down to make sure the car was safe to continue driving it. Bobbi has been my salesperson. She has an upbeat, amazing personality. She cares about the sale, but takes the time to get to know who you are and what your needs are. Watch out for her dry sense of humor. Ask her for a good recipe too. Lastly, if you need a quick vacation, the property has a beautiful water view that you can see from the deck-yes, I said deck. You can sit on the deck, along the water or inside-where the treats are. Overall, it's a beautiful environment. I forgot- If you refer someone, you get a nice check in the mail to use for future use. Have to go because my car is ready!

The service department was fantastic…read more I sent in an 05 Legacy GT Limited for restoration/repairs. They were very accomodating, and very receptive when hashing out jobs with the Master Tech. They were very transparent about what was actually needed vs. what would be easier to DIY. Overall, pretty good experience with the service department. Now, for the not so great. The body shop. The quoting was vague, obscenely overmarked, and they were unwilling to even try to work something out for both parties. They didn't want to take the job from the start, but instead of being professionals and simply saying they only really work on insurance claims; they decided to fabricate a bs quote. Don't take your car here if you want body work done, but they are still relatively good for general repair/maintenance.

Full of excuses, rude, irresponsible. The moment you drive off the lot, they will avoid…read moreresponsibility. Note that in CT, depending on the final cost and age, small used-car dealerships are required to provide a warranty unless otherwise agreed to and stated on the paperwork. Have everything in writing... take every positive review with a grain of salt, whether on Yelp or elsewhere.

Took a several hour trip to see a car. Unfortunately it was misadvertised. Wrong year (advertised…read moreas 2015 but in fact it was 2014), hidden mechanical problems (cv axle) and because of snow i couldnt spot isolated rust pimples on the roof and one on the fender. Hard to negotiate. Seems like a one way transaction only.

Excellent service; below dealer costs; and most of all trust;…read moreGrateful for the recommendation from Denvir Tires in Saybrook

J&J is a very honest and reliable car repair service! I have been using them for service on my…read moreMercedes for over a year and find them very trustworthy. They diagnose problems, make repairs, and charge fair rates for parts and service.

Great service. Despite busy schedule, Chris explained they'd fit me in as soon as possible. Easy…read morecheck-in, including helping me to get a rental car. Call next morning to explain diagnosis and had vehicle repaired that same morning. Repair cost was reasonable. All of the staff I spoke to were friendly and helpful.

I called this company at 8 am after my van showed check engine light and ran rough as I drove from…read moreCentral Massachusetts to Annapolis Md. I was driving at night, got off exit at 2am and had to sleep in my van in 0 degree temperatures. Chris invited me to come to his shop and let me jump to the front of the line on his very busy day. I was in by 8:10 am. He got my van diagnosed, parts delivered and I was back on the road after lunchtime. I am so grateful to him to help me get back on the road. I am a dog/house sitter and I was expected in Annapolis that night. The homeowner had already left the country for a trip. Chris and his team were not only professional but generous in their efforts to help me. I was told where I could get lunch and I was able to sit in his waiting area for hours, have bathroom access and even had a fireplace turned on because I was cold. His office manager was so gracious and helpful to me. Thank you Chris and his team: wonderful people.

I went over here with my father 3 months ago looking for a car. I don't know much about cars, and I…read morewasn't entirely sure what I wanted either. But they had a 2016 dodge grand caravan that was listed as 10k. It was white, which isn't what I was looking for, but in the long run, especially with cars now always being stupid expensive, this was the best price I was able to find. Not only that, but Tom had a sale going on, and it was only 9k for the car. They were great to talk to, and the small issues I had with the car (which was just the radio) he fixed for us very fast. I appreciate everything he did for me and love my car. If it wasn't for my husband having a set budget, we would have been over there again. Worth checking out these cars.

Found a great vehicle for the right price (less than other dealers in the area, mind you). The…read morewhole team at The Used Car Company, LLC were absolutely great. They're very friendly, professional and are very straight forward. You will not get high pressure sales or any sort of run-a-round. They do their business with honesty and a hand shake. The way more businesses should. You really should visit them, if your looking for a quality used car, it's well worth your time.