1. The LAB - Legends Auto Boutique

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North Haven, CT

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The LAB - Legends Auto Boutique

5.0 (4 reviews)
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CarMax

CarMax

(136 reviews)

Everyone wants to know what is it like to sell your car to CarMax. I can only tell you about my own…read morepersonal experience here. It was fantastic. I submitted a request for a quote on my car, I was pleased with their offer which exceeded most others by several thousands of dollars. It was exactly $2K below the current market value of my car according to CarFax. It was not the highest offer but I trusted CarMax based on my research and their reputation to deliver, and they did. Well financially they delivered. I had to deliver my car to them. However, let me contrast that with CarGuru who offered me more money and was willing to pick my car up BUT I would not get my money on th spot. That would come 2-3 days later and of course there was no guarantee it would match their offer. Well all I can say to that is no, No, NO THANK YOU! I followed my instincts about CarGuru and while walking my dog the evening before delivering my car to CarMax, I met a fellow dog walker who turned out to in the car selling business and told me NOT to deal with CarGuru. He said to stick to CarMax or CarVana only. That is hot off the dog network (as I call it) people. CarMax was easy. I got their offer, made an appointment for the following day, drove my car there and received the exact amount of money they originally offered me. I was in and out of CarMax with my check in hand in an hour and a half, and I was about 15 minutes late. By the way, the only reason I was 15 minutes late was because I made the decision to have my car detailed before brining it in to be sold. It is certainly did not hurt the evaluation process. Everyone I met there was friendly and professional from the front desk check in person to Andrew who handled my sale. I had a completely positive experience here and I highly recommend them. Last but not least, if you do head to this CarMax store, be sure to hit Arethusa Farm in East Haven. CT, approximately 3.5 miles from CarMax. They have the world's best coffee ice cream. And you thought this was a non-food related review! Lmao!

If I could give 0 stars to car max, I would. I purchased a used 2021 Toyota Hylander Hybrid and got…read moreit inspected by my mechanic and he said the rotors were really rusted and pitted and they would need to be replaced in 6 months which would cost 1,000. I took time off work to get the car inspected and they said the rotors were fine and that they met their standards. Apparently there standards are sub par! They do not care about customer satisfaction. They care about cutting corners, making a quick buck and cheating the customers. Also, once you get sold a car, it is very difficult to get someone to call you back. I am telling everyone I know to stay away!

Route 80 Motors

Route 80 Motors

(2 reviews)

This will be an "eye-opener", so bear with me as I explain how I probably avoided a major financial…read moredisaster. Route 80 Motors (supposedly located at 797 Foxon Rd, North Branford, CT) advertised a restored 1968 Mustang convertible that my son was interested in. Since I was in RI, and the car was in CT, he asked that I check it out since it was priced lower than anything he had seen. BTW, that vehicle is still listed. You would think such a hot item listed at $14,800.00 would be sold rather quickly. He lives in CO and probably would have tried to purchase this "vehicle" long distance. After more than a 2-hour drive to view the car, I got to the address listed on their website. However, it was a salvage yard. If you search for Route80-motors.com, you'll see a wonderfully crafted website with the address listed above. However, what you see at that address (salvage yard) is not what is pictured on the Internet. I spoke with a driver there, telling him I was there to look at the car. He stated, "there is no 68 Mustang here". He went on to say this wasn't the first time and that I was probably being scammed. I showed him the address, and the building I was at didn't match the photo at all. The Town Hall was nearby, so I stopped there and inquired only to learn that the business didn't seem to exist in that town. It might have been before, but not now! I called this guy named Lloyd back and asked twice what the correct address was, but he couldn't answer. He kept saying it was on the website, and that I could Google it. However, if you do a search, everything comes up with the address mentioned above. So, after a day completely shot, I never saw this guy, never got a straight answer, never found the place of business, nor did I see any Mustang. Fortunately for me, it never went any farther than another lesson to be very cautious and pay attention to those red flags. The photo clearly shows the name of the business, as does the website complete with the incorrect address. Further searches post all sorts of photos with so many smiling faces with their newly purchased vehicles. However, I didn't see any way to determine when the photos were taken. Although the website appears active, everything seems wrong and according to YELP, the business is closed. Be Careful!

Great Dealership, knowledgeable and they back up their product. Lou was very helpful in helping me…read morepick out a dependable vehicle. I recommend this dealership.

The LAB - Legends Auto Boutique - autocustomization - Updated October 2026

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