Wonderful experience this weekend with Hamilton Mazda! My sales associate was Brian Harris, and he made the car buying experience easy and stress-free. I had originally spoken with Marlon over the phone, but once I got there, he was busy assisting another customer. Instead of making us wait around until he was finished, he immediately introduced us to Brian to take over the process. I let Brian know which car I was interested in, and that I was in a terrible situation that I really needed help getting out of. I had purchased a new 2015 Kia Optima the year before, and had an awful experience with the dealership, being lied to every step of the way. I needed out, but was $8k upside down on the Optima. I knew I would have to take the hit, but after comparing the depreciation rate of both cars (and taking into consideration how terribly unhappy I was with the dealership and the Optima itself), I decided I would rather pay the difference up front and pay myself back then continue putting that money into the Optima with interest. I let Brian know I would need the best deal I could on the Mazda, as well as the best deal possible for the Optima. He told me he would see what he could do, and immediately handed over the keys to the Mazda, letting me know to take it out for a test drive while they appraised my Optima. My boyfriend literally went through every inch of that car before returning to the dealership to make sure everything looked clean and ran properly. He was very impressed with it, saying it was almost as good as a new vehicle, only looking slightly preowned. There was a spare tire, but the wrench and jack were missing, and after letting Brian know, he told me they would make sure they got those for me, and they would be ready and waiting when I picked up my registration. When we returned, Brian had the numbers ready, and explained everything to us in great deal, including the reason my Optima depreciated in value so rapidly (which I knew from all the other dealers I had spoken with and the research I had done prior), and how they calculated the trade-in value. The value was fair, and he was also able to get me a better interest rate and lower payments on the Mazda then I had with the Optima. I was thrilled! He didn't pressure me into closing the sale, instead letting me look over the numbers and ask any questions needed. Once I decided to go for it, he introduced me to the finance associate who would be helping us (I believe his name was Alex), and he was also just a pleasure to work with. He was so friendly, and we were chit-chatting here and there the entire process. Before leaving, Brian took the time to show me all the features of the CX-5, and let me know he would be giving me a call midweek to follow up. All in all, I am so happy with my CX-5, and I cannot wait to continue working with this dealership. After having such a horrendous prior experience, it was so refreshing to come into an atmosphere where I didn't at all feel pressured, and felt like they genuinely cared about me and my needs more then just making the numbers off the sale. I will absolutely be recommending this dealership to my friends, and will follow-up on this review once I go to pick up my registration. read more

I want to start off by saying I never write reviews. However I feel compelled to Praise the whole Hamilton Mazda team. I was in need of getting out of a vehicle that was very unreliable (only 2 years old) and was going to purchase a Jeep mostly because of the ridiculous deals they have going now. I have always loved the CX9 and it has always been just out of reach price wise I have looked at it on several visits before buying the death trap as we like to call it in 2013. My husband who was dead set against the Jeep suggested I go talk to Hamilton Mazda 1 more time. So off I go to Hamilton Mazda as soon as I get there I ask for Neal S who had helped me previously. He was off but came in quickly any way to meet with me. We talked I explained that I wanted (the Mazda CX9 Touring on the Showroom Floor Pearl White with Almond Leather interior with AWD) and where I wanted to be payment wise all the time thinking this poor guy is probably loosing this gorgeous day stuck inside with me on a deal I didn't think was possible. I also want to say the Mazda CX9 was well over $2000 more than the Jeep so I really thought I was wasting my time and Neal's. He repeatedly told me it was fine and if there was anything he could do he would to make this happen so I could have the Mazda SUV of my Dreams. I have to say I was shocked when he came back with the numbers and they were so close to the other suv I was shocked. I saw right away this was possible and likely going to happen with a little tweaking to the deal running my credit and such. Within 30 mins we were under where I wanted to be and I was set to pick up my CX9 the next day since it was Neal's day off and I could certainty wait another day. I called 1st this in the morning to add Automatic start which my husband reminded me when I got home that I cannot live without. I went back the next day did the paperwork which was painless and found out the deal got a little better since we already have a Mazda 6 registered in the house within 1 hour I was done with paperwork and synching my phone. I was treated with respect which any woman knows is hard to get at a car dealership. I was never talked down to as I was other places or dismissed and told to come back with my husband. I was not harassed to make the deal right that minute or it was "going to be off the table". The whole Hamilton Mazda team was great and helpful and courteous. I will recommend them to anyone looking for a vehicle new or used. I feel like I got a great deal and feel when I return for service I will be treated with the same respect I received from the sales team. Again all this from someone who really doesn't write reviews Hamilton Mazda does deserve to have people know they are AWESOME to work with!!!!!!!!!!!!!!!!!!!! read more

From beginning to end of being with a lease this place has been the easiest to work with as far as in and out for the when purchasing/leasing a vehicle. They have also held true to their word for anything that has been discussed over the phone. We originally went there with an old trade in to lease new. They gave us exactly what we were asking for no questions asked and we walked out with a brand new CX-5. When we returned the vehicle, they quoted us back equity within the vehicle over the phone, when arriving cut us a check on the spot, no gimmicks no questions. We were in and out for all transactions with them. Again have always held true to their word over the phone. The entire staff has been excellent but in particular Brian Harris whom we have been working with throughout our time there. He has always gotten back within reasonable amounts of time and has devoted his time to us even when it involved transactions that we know did not merit any particular large sales bonuses. He is an asset to the Hamilton Mazda family. The sales manager Michel Trifiro has also been wonderful to work with. Any items discussed over the phone have been transposed by him in person. The level of personal touch they give has been proven throughout the last few years with them. Even their service department has been incredible to work with in particular Benito who has proven to be an asset as well! My only regret is that sadly we had to leave them this last month as we needed more space in a vehicle and the CX-9 was not big enough. Although they do also offer a fine selections of Volkswagens as well, my wife and I are not a fan of any of these vehicles. A+ HM for exemplary service, keep up the good work. If any body styles of the Mazdas change for a bigger size you will certainly see us again. read more

I was shopping for a Mazda 5 and chanced upon Hamilton Mazda in my search. I also saw the dealerrater reviews but I was still on the fence about dealers. I emailed them on a Thursday, and Marlon Lising replied the next day with an initial quote. I replied with other dealer offers and Marlon was able to package a competitive deal, all by email. I came in on Monday, and he let me test drive and compare 2 models and answered all my questions and concerns on the car. Most importantly, Marlon never pressured me or my wife on any issue. He just answered our questions knowledgeably and let us decide on what Trim Level to get on our own. He helped us with all of the paperwork and detailed me the numbers line by line. Marlon even answered a registration concern I had on his personal day off after the purchase. He also gave a thorough walk through of the car and helped me with transferring my old plates from the old car. Other Sales Agent would not even look at you once you took the keys. Don Calilap, the Business Manager was also straight forward and diligently explained each document I had to sign or receive. He patiently allowed me to review each one. He also answered any question I had. As a comparison, I also shopped for a Toyota RAV4 before this and I could not even get a decent reply from Toyota dealers, even after answering their questions. The sales ethics of the employees at Hamilton Mazda are hard to find anymore. Their no-nonsense approach to car sales and treating a customer with respect made the entire car-buying experience so pleasant. Even my wife was impressed with them. I would not hesitate to recommend Marlon and Don, and this dealership to anyone considering a Mazda or Volkswagen. These guys and this dealer are top notch. read more

Company i trusted for ber a decade will not help you, work with you, or even try to rectify a situation despite loyalty. I never even haggled, knowing i could have but i trusted them..Neal Simon will rip you off on every single le fashion and once he sells you a vehicle, don't expect help, advice, check in phone calls to see if you enjoy your vehicle, nothing....once they have your money, they will treat you like they don't know you (like the manager and ho laughed at me when offering 10% off of my FOURTH windshield in FOUR years. Guess he though it was humorous to laugh at me b fore offering a +10plus yet a discount on their cheap windshield as well as many other cheaply made plastic pieces on the vehicle. It's just a shame that humans can look you in the eye, lie to you about price,and then one the deal is sealed you are literally nothing to Ryan the manager who will state at you and lie, Neil the salesmen who gets giddy ripping people off and I have heard nothing but awful thing about the people in sales. Rude, inefficient, and will look you dead in the eye, smile,laugh and not care bc you signed the contract. STAY AWAY-you will thank me If you need any information on thrower highly questionable tqxtcis and their insufferable attitudes towards customer hit me up. I have a lot more to share. read more

If you hate shopping for cars at car dealers and dealing with lying car sales managers - then I suggest that you purchase your next vehicle from Hamilton Mazda! It doesn't matter which sales person that helps you,as they are all extremely pleasant people. Whether it is Mitchell who called the shots and okayed our trade-in figure and met my price, as well as my retail number... to David or Neil (sales people) or Melissa who sells after market coverage and works hard and long hours in their licensing and title division - you won't go wrong! I actually said to all of them after shaking their hands that this was the most pleasant purchase for a vehicle that I ever had and I'm 63 and recently purchased a brand new Corvette. I actually received 2500.00 more for my trade in as opposed to another Mazda dealer -- I have been asked not to bash anyone, but I would skip the dealer on Rt 73 in Maple Shade. My wife loves her new CX-9 more then her Subaru Tribeca! You guys ROCKS and the 0% financing wasn't bad either ;-) Cathy and Mike S. Hainesport, NJ read more

I never give reviews. I know other say this but it is true. This is my first. For Mazda of Hamilton it is deserved. The easiest new car buying experience I've had. The Sales Manager, Brian, was friendly, straightforward and easy to do business with. He even came out to greet us on the lot when all sales staff were busy. That's one of my criteria. It maybe old school but if the dealership staff don't come out to greet me I leave. This was even on a Sunday! The Sunday hours are very convenient and one of the reasons we visited. James the Sales Person knows his stuff. Don't let his quietness fool you. If you are looking for a new Mazda this is the place to go. And given our experience & their used inventory it is probably the place to get used as well. read more

I've had my car serviced at many locations over the years, but the Mazda dealership in Hamilton, New Jersey truly stands out above the rest. Their entire team is incredibly knowledgeable, consistently polite, and genuinely committed to providing top-quality service. Whether you need routine maintenance, detailed work, or any type of repair, this is absolutely the place to go. The service manager in particular deserves special recognition--he was not only well-informed, but also patient, attentive, and exceptionally helpful. He is, without a doubt, a major asset to that dealership. Highly recommended. read more

From the moment I walked into Hamilton Mazda I was treated like I had been a customer for years, even though this was my first time buying a car from the dealership. Everyone from the sales department to the service department were nothing short of amazing! They were friendly and helpful and were able to answer my questions. I have bought many cars before this and because of the absolutely amazing above and beyond treatment I received I will be buying, servicing, and recommending all my family and friends to Hamilton Mazda from now on! - Sarah read more

My wife and I had a very good experience buying a car here. This was in fact the fourth car we have bought from Brian Harris. He was calm and professional throughout the process. We were quoted an excellent price immediately - there was no pressure, and no phony trips back and forth to the manager. The paperwork took longer than the negotiation - the car was prepped and ready for us promptly - and we were given a lesson on the electronics, etc. by Brian. No issue recommending Brian and the dealership to others. read more

We couldn't be happier with the sales process we encountered at this dealership. I used True Car to receive various quotes for a new Mazda 6 for my 25 year old son. Michael Wills contacted me immediately and used a very low key approach to earning our business. The general manager Mitch was eager to please and we left the showroom today with my son's first new car. I would strongly recommend this dealer for its professionalism and would encourage would be buyers to contact Michael Wills. Excellent experience! read more

Staff was very helpful! I've been to a few dealerships and this wasn't my first rodeo. I told the salesman I didn't want to play any of those haggle games that have become so accustomed in car dealerships. Jonathan was very helpful, understood my concerns and assured me he'd be the only person (besides John Caines in finance) that I would deal with. There was no high pressure tactic or false lies. I'd recommend all my friends and family the opportunity to do business here. Sincerely R. Shackelholfer read more

Just purchased a 2015 Mazda3 i Touring. I have purchased many cars in my lifetime and would have to say this was the easiest, most pleasant car buying experience I ever had. Brian was the salesman. He was very knowlegeable about the different models and features. Every aspect of the transaction from the test drive, to the negotiation, to the financing was stress free and enjoyable. I would highly recommend this dealership. Be sure to ask for Brian. read more

Hamilton Mazda on Rt. 33 is a great dealership. I always leave pleased with not only the staff, but with the service they provide as well. Felipe is by far my favorite person to deal with. He is patient, straightforward, and is always finding ways to help me out. I know I can count on him to make sure the job is done right. I appreciate everything they do for me and will recommend anyone I know, looking for a car, to go to Hamilton Mazda on art. 33. read more

Never any pressure As a single mother who had never purchased a car on my own before I was afraid due to my lack of knowledge about cars and financing. With Mike Wills I always felt respected. I asked a lot of questions (some several times) and he was always patient with me. I came and went several times and there was never any pressure. I love my Mazda 3. read more

On Jan 30, 15 I leased a Madza 3 from Hamilton Madza. My salesmen was Brian Harris. This is the Third car I have purchased or leased with Brian' help. I am enjoying my latest Madza and wanted to make sure you knew how happy I am with thus car. I can't thank Brian enough for all his help. I will only drive Madza. Thank you Linda M. Semmons read more

My wife & I actually enjoyed our experience of purchasing our new Mazda 3 from Tom Gingras who was extremely knowledgeable of the product and professional in the sale. Post sale Tom continued to assist with helpful tutorials and initial set up of technology interface for the ride home. Would definitely buy from him and this dealership again. read more

I purchased my new CX 30 here at Hamilton Mazda the beginning of the summer. I love the car. It's actually fun to drive. My salesman Bobby made the purchase real easy and smooth. Took it in for my first service appointment today. The whole staff was friendly and quick. I'm so glad that I came to this dealership. read more

My entire transaction was done over the phone with Brian (salesman). The price was great and when I went to pick up the vehicle, it was all ready to go as promised. Brian spent a good amount of time going over the features, so my wife would understand and finance was as painless as finance paperwork could be. read more