I decided to try this dental office because they offered an affordable new patient exam, X-Ray and…read morecleaning for $59, and it was well worth it. The hygienist was okay--not especially friendly, but she did her job professionally. Dr. Derek, on the other hand, was much more personable. I appreciated that he didn't try to recommend or pressure me into unnecessary procedures or treatments, which can be hard to find these days. The office itself is nice, although I've certainly seen fancier dental offices. In my experience, those upscale offices are often the ones trying to sell you treatments you don't really need, so I actually appreciated the straightforward approach here. Overall, I had a good experience and will definitely return because of the affordable pricing and honest care.

The dentist has no good bedside manner. says hello from the door behind me and seldom shows his…read moreface. I'm very concerned about the work being done as to its quality.

I have been a patient of this practice for 8 yrs. I worked in the dental field for 30 yrs. as an…read moreassistant and office mgr. This office is friendly, well run, my crowns have fit perfectly when they have been needed. They adapt to whatever my needs have been. The hygienist, Jaime, is wonderful. Love this practice.

I called the office on Wednesday to set up a new patient visit & cleaning. Received an appointment…read morefor the following afternoon with Katelyn. Katelyn was thorough, kind, professional, friendly & welcoming. We relocated last year, but I was traveling back to Atlanta for dental appointments. Replacing my dentist was not something I wanted to do & is a high bar to beat, but this office met the challenge. Next cleaning scheduled. New to the area? I recommend this office!!! Very accommodating & welcoming!!

High pressure sales tactics to get you to do a deep cleaning. Promising that it will not cost you…read moreanything, your insurance will cover the full cost only to get a $400 bill about a month later. Stay as far away as you can.

this is the first dentist in almost 7 years that I actually don't mind going to. She listens. She…read moredoesn't rush you. You can tell she's compassionate and

My experience with this office was overall very positive. I am a VA patient so this was community…read morecare for me because it was not available in the VA. I needed it for a very long time to get cleared for another treatment and it was very delayed to this office with multiple antibiotics for incurring problems. They were very poor on their communication about pain medication after a surgery. They called hydrocodone with acetaminophen Tylenol, three which is horribly the wrong name for a medication. After 7 teeth are pulled orseven bones are broken. I expect to have pain medication for more than 24 hours which they did not do. They also did not put in my pain medication until after my surgery and I did not get medication for six hours after the surgery.. I have osteoporosis and I've had 17 broken bones in the last three years so I know what pain is. My needs should be met adequately. I think it is a very big risk to not adequately. Give pain medication and make people desperate, proper relief and that's how many hell 22 veterans a day end up dead. Have a nice day.

Dentist was good, dealing with the office with the insurance claim was slow and unroductive. They…read morewanted full payment and would refund the difference. Previous review reported issues with that.

If you're looking for a Professional , Friendly environment with top of the line advice for…read moretreatment well look no further, this office reminded me of the way a real dentist office greets their new patient. Warm welcome as soon as you enter the office with smiles and prompt attention. I noticed within the first few minutes that I have found a new home for all of my dentistry needs. Thanks for making me feel comfortable and being very honest keeping my health needs in first priority, no haggle, no stress, no problem.

I don't like to write something negative BUT, I had $7,000 worth of crowns done by two different…read moredentists as the first one left and the second one has also left and now there is a third DDS there. The problem that the second DDS put the crowns in wrong and I now lisp, I can't chew on that side because my teeth hit . I also have to sleep with a night guard! The third DDS, a nice man, didn't want to file the crowns, for free, because he didn't put them in. Mind you my check was to Gentle Dentist not Dr Joe, DDS. So, I am now talking with Nancy a manager and she will not call me back with any solution. Conclusion: Gentle Dentist only cares about the money it is going to get and not your personal care or the quality of their work.

Very good service every time I go in Dr Jensen explains all options and his whole staff is very…read morefriendly, and they always have a smile on their face. We switched over there about 4 years ago when Dr Gosen passed away and they have been great and easy to talk to

I have been seeing Dr. Jenson for the past 3 years. At all times he has been professional and…read morepatient with me. He even came in on a Saturday when my front tooth chipped off and I was going to a wedding that day. I will always be grateful for that! It was my grandson's wedding! Dental hygienists at his office have been fine. No complaints.

Warning to others that also got their hopes up....unfortunately this is a scam. There is no bridge…read morepromotion or help for 50 people as mentioned in the ad. I showed up for my appointment this afternoonand they had no record of me or my appointment. Gave them my date of birth and there was nothing in the system, so I told them I was there to meet with Dr. Cummings and hopefully be selected as one of the 50 selected to receive help with a desperately needed bridge. Mentioned I had been texting back and forth with Emma about this promotion, who asked me to tell her about why I needed this, said that she could hear how much this means to me, set up today's appointment and assured me that Dr. Cummings was there to help. Was told there was no Emma, no such promotion, they don't do bridges and any no charge consultation would be just the area a person needs an impant. Was also told that Dr. Cummings would not be doing any consultations and there would be a charge for any full mouth exams/connsultations. Left the office heartboken and deceived and posting this so no one else drives out of heir was to be let down as I was this afternoon.

Dr.Hameroff is very Professional Knowledgeable compassionate I would rate all of his services 10.He…read moreis truly the best.

*PUSHES PEOPLE TO COME IN WHEN RUNNING FEVERS - DO NOT COME IF YOU DON'T WANT TO GET SICK!*…read more Office staff will bill people who don't show up for their appointments when sick, even if they are running fevers (as they did for us). Otherwise the sick patients have to face an irrefutable bill. We were billed $50 because my wife woke up running a fever shortly after I had to cancel because I had gotten sick. Logical no-show cancellations make sense of course. But forcing people to come into the office while running fevers, and back-to-back family illness (which makes sense given we live together that we would catch from each other)? If you or someone in your household gets sick on an appointment day, know that you will be billed! And when you're in the office, know that the other patients might be coming in while sick, as they will be billed if they don't show up. We had chosen Heinecke Family Dentistry because they were not a big chain and seemed genuinely family-run. After spending several thousand dollars on extensive dental work out of pocket, they drew a hard line that we pay another $50 for getting sick, or never come back. The worst part is the duplicity of seemingly like a genuine and compassionate place, but actually have no issue tossing out two patients who have been coming for years for not coming in when sick. Thankfully we found another family-owned dentist office where we don't have to worry that other patients will be coming in while running fevers under threats of fees if they no-show for illness. Do NOT recommend.

Myself and my wife have been going here for years. My most recent cleaning visit resulted in damage…read moreto my repaired tooth. I did not even realize it until I got home and looked in the mirror. In hindsight I should have been tipped off when I was rushed out without even seeing the dentist. Pain cold distant experience that left me mutilated.