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    Ackley Dental Group

    3.8 (10 reviews)
    Closed 8:00 am - 5:00 pm
    Updated over 3 months ago

    Services - Ackley Dental Group

    Orthodontics

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    Recommended Reviews - Ackley Dental Group

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    2 years ago

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    2 years ago

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    9 years ago

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    4 years ago

    Unprofessional and felt rushed. They did not answer my questions. You are in and out quickly!

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    7 years ago

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    4 years ago

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    8 years ago

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    4 years ago

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    11 years ago

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    9 years ago

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    Ask the Community - Ackley Dental Group

    Strouse Orthodontics

    Strouse Orthodontics

    3.0(2 reviews)
    5.4 mi

    I started my daughter with Strouse in October 2021. They told me they take care credit. The doctor…read morewas very nice, but once Dr. Wexler fully retired a lot of things changed and changed quickly. They got my down payment of $500+ saw my daughter October 4th and again right before Christmas. I noticed my care credit card wasn't being charged (automatic payments) in December and was told they no longer take care credit. I could not afford the 233.xx they wanted to debit from my bank account every month (hence the care credit) so I told them in December I'm looking for a new doctor. Fast forward to February and I started getting texts about her supposed upcoming appointment. I cancelled from the text and I called and left a message to cancel (could not get a soul to answer the phone) as she was starting with a new doctor. Meanwhile I managed to pay them $700 for my October, November, December payment. 2 days after the "missed appointment" they sent an email saying it was nice seeing her at the appointment?!? Wait what I cancelled 2 ways and didn't even go. So I went to the office and said we didn't even go to the appointment and I told them I was leaving them in December. They said there was no record of that and was very rude and told me that they are allowing care credit to those who started with it before they stopped taking it. I proceeded to tell them that she's no longer a patient there and I would like a refund of the $2000 they have already gotten from me between my insurance and I and they said they would have to review it. A week later I got a nasty letter in the mail saying they are discharging my daughter from their care and a check for the care credit charge for February that they charged without my knowledge because they told me they didn't take it. So basically they are saying it costs $2000 for the dentist to evaluate you for braces, put them on and change the wires once. What a pack of lies. Now this mess is hurting us with her new orthodontist because they insurance already paid the full benefit to this office. The doctor here is nice but watch the awful money greedy office staff. They are the rudest I've ever encountered.

    Great! The staff was nice, we refer a lot of patients to dr Wexler! He does amazing work and is…read moregreat with kids and parents

    O'Sullivan DeLuca & Ressel Dental Care - Dr. Ressel

    O'Sullivan DeLuca & Ressel Dental Care

    4.5(16 reviews)
    5.3 mi

    I have had a number of appointments at this office this year. There has not been 1 time that I have…read morebeen seen on time for my appointment. I left today after waiting 25 minutes after my appointment time before advising Therese I needed to reschedule and explaining that the complete disregard for my time is terrible. I completely understand that things happen but they are tracking at 100% I am seen after my appointment. Sometimes I am brought back to sit and wait and sometimes I am just left to sit in the waiting area. Here is the thing, had someone come out and explained that the provider is running behind and provided and est time I would be seen I would probably wait but I am just left to sit all while watching the provider walk back and forth to his office no less than 5-6 times. When I voiced my concern to Therese she did not respond, she just looked at me like I was insane. She looked at me like, how dare I expect to be seen on time. The dental work is "OK", Cannot really say anything bad about that, but value your clients, value their time. I am never late for my appointments, because I value their time. They know they are running behind...do me the courtesy of a call to advise me of this and ask me to come in later or reschedule. But...nope...ZERO client respect and value.

    I have been a patient for many, many years. Dr. DeLuca and the staff are incredible! Always so…read morefriendly and professional and are always there when I need them. I have been a patient since the year 2000! They have watched my children grow up and have cared for their teeth too. They are amazing and I will forever be a patient!! I appreciate all the Doctors and the staff and what they do to care for their patients!!

    Photos
    O'Sullivan DeLuca & Ressel Dental Care - Staff

    Staff

    O'Sullivan DeLuca & Ressel Dental Care - Dr. O'Sullivan & Dr. DeLuca

    Dr. O'Sullivan & Dr. DeLuca

    O'Sullivan DeLuca & Ressel Dental Care

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    Bright Now Dental & Orthodontics - Spring Hill - Smilebrands

    Bright Now Dental & Orthodontics - Spring Hill

    2.8(19 reviews)
    5.3 mi

    We Do Not Recommend Bright Now! Dentist of Springhill!…read more I had a very frustrating visit to Bright Now! Dental & Orthodontics in Spring Hill. From the moment I walked in, the staff seemed unorganized and unprofessional. I had an appointment scheduled that they couldn't find even though I showed them the confirmation email and text reminder, but I still had to wait for over 30 minutes past my appointment time before being seen. The receptionists weren't very friendly or welcoming either. She was extremely distracted by the music videos on her phone and facebook. When I finally got in, the experience just got worse. The office was dirty, and it didn't look like it had been cleaned properly in a while. The waiting area had trash on the floor, and the examination rooms didn't seem much better. On top of that, the dental tools they used looked dirty, crusty and unsterilized, which made me feel uncomfortable and concerned about hygiene. The dentist didn't take the time to explain the procedures clearly or listen to my concerns and was just taking on $$$ for what they wanted to. It felt rushed, like they just wanted to get through the appointment as quickly as possible. The office also smelt moldy and felt really stale and uncomfortable, which just added to the negative experience. To make matters worse, I was way overcharged for services I didn't even receive. After calling 12 times and leaving voice mails over a month when I finally reached someone in the office to ask for a refund, they refused to take responsibility and completely brushed off my concerns. I tried speaking to the manager, but she didn't seem to care at all and I was told someone would call me back. It's incredibly frustrating to be treated like this, especially when they are in charge of your health and money. They also tried to upsell unnecessary treatments and were very pushy about it. I didn't feel like my health and well-being were the priority here, just the bottom line. I won't be returning and would definitely recommend finding a different dental practice in the area. If the office was as dirty the day I was there, how clean is the tools they are using in your mouth to drill in your bones and teeth??

    1) I was told by the staff that my insurance would only pay for half a cleaning at a time, and so I…read morehad to schedule two separate appointments to get my teeth cleaned. My copay was close to 100 dollars each time. When I called my insurance company about it and they told me that this was untrue; they pay for a complete cleaning at one time. 2) Then I received a bill in the mail for $290 with a letter saying my insurance refused to cover this particular bill. I called my insurance company and they said they never received such a bill. 3) I had a temporary crown put on while I waited for a permanent crown to be made. When the assistant tried to remove the temporary she couldn't get it off so went and got a stronger instrument. Using that managed to get the temporary off and also to break the remaining bit of tooth that was supposed to support the permanent crown. The dentist installed the crown anyway, but it is very loose and moves easily causing my gums to be irritated and even bleed sometime. That was never addressed. It's really hard to eat anything this way! 4) Xrays revealed a cavity under an old crown, but the dentist left it, instead scheduling several other procedures including another 2-part cleaning (so it was 2, or actually 4 cleaning appointments in one year). In the mean time the cavity became infected and when I called the office about it, I was directed to go the the webpage and request an emergence appointment. I did and was told that they would to call me and schedule an appointment. I waited two weeks, but never heard back. This afternoon I called another dentist who has me scheduled for an emergency visit tomorrow morning. I would not recommend Bright Now Dental.

    Photos
    Bright Now Dental & Orthodontics - Spring Hill
    Bright Now Dental & Orthodontics - Spring Hill
    Bright Now Dental & Orthodontics - Spring Hill - Smilebrands

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    Smilebrands

    Ackley Dental Group - cosmeticdentists - Updated May 2026

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