We've been using Heavenly for a few years now as our local sitter moved, and at the recommendation…read moreof some friends. It's a bit further out from home but all the in-town options were littered with bad reviews so we knew that we'd have to head out a little bit to get something we could trust. Our odd couple duo love it here and know the route so well they'll start whining even a mile or two out. They get loved on and have never come back with any issues. The onboarding process is extremely thorough (including the meet + greet/tour) and I'd recommend this location to anyone looking for a boarding option for their fur babies. Our extended circle (as well as the siblings of our husky) all go here as well - so if you ever catch the derp parade on the grass, those are probably ours! PS - the grooming service is also great. we have a husky and those are *no joke* so that adds at least 1000/10 extra points

DO NOT LEAVE YOUR DOG HERE!…read more Absolutely unacceptable experience. I picked up my dog from Heavenly Pet Resort in West Covina, and she came home covered in ticks. Not just one or two--she had ticks ALL OVER HER after staying at a facility that is supposed to provide a clean and safe environment for pets. As a pet owner, that is completely unacceptable. What made the situation even more frustrating was the initial response. Instead of immediately taking responsibility, my wife was told that our dog must have gotten the ticks after we got home. That explanation made no sense to us, especially considering the number of ticks we found almost immediately after picking her up. It felt like they were trying to shift the blame instead of taking our concerns seriously. Instead of bringing our dog home and enjoying having her back, we had to inspect her from head to toe, remove ticks, worry about tick-borne diseases, sanitize our home, and take her to the veterinarian. No pet owner should ever have to deal with that after paying a boarding facility to care for their pet. To their credit, they ultimately refunded the cost of our stay and paid for the veterinary visit, and I do appreciate that they took financial responsibility. However, a refund doesn't erase what happened or the stress and concern it caused our family. We trusted them with a member of our family, and they let us down.

So this was my situation. My poor baby poodle Koji has been keeping our boxer Kiwi company outside…read morefor the last year. Kiwi has been really sick. Sadly, kiwi passed away and poor Koji needed some help. It was time to bring him back indoors! His hair was out of control! He was filthy, and needed major grooming. I mean MAJAHHH grooming. Check out the before and after pics... insane. You couldn't even see his eyes. I know bad fur mama. I searched for a local groomer and Sarah was the 1st to respond quickly! I got so lucky because someone had rescheduled and was able to bring Koji in immediately! Sarah is amazing. The minute Koji met her you can tell how passionate she is about her craft. She immediately connected with Koji, and gave me a brief consultation on how long it would take for the services. We left Koji with Sarah. Koji had a lot of work done! It took about 3 hours to make sure every area was given attention too. It's located by the West Covina mall -- so it wasn't a problem to kill some time. Koji got a full service groom ... which was teeth, nails, ears, sanitary shave, haircut/trim, skin check, bath, blueberry facial, and dry. He even came out with a cute bandana. We couldn't really style him because she had no choice but to shave his hair because it was so tangled. But You guys! OMG! He came out looking like a new dog and he smelled like a baby! . She did exceptional. I think there are very few groomers in this world who truly care about their clients and furry customers! Sarah is one of them -- she truly cares about you fur babies and will do whatever it takes to ensure the job is done with care. I highly recommend her for her grooming services! I saw she also offers a doggy day care. It's good to know I have someone I can trust to care for Koji when needed. I hardly give 5 stars unless I feel it's exceptional service--- and this groomer is!! I'll definitely be back! Thank you Sarah for your passion, your craft and attention to detail. Koji will definitely be back!

Called because I needed a dog walker. Sarah answered and enlightened me on so many things. Even…read morethough I didn't need services, she spent the time answering all the questions I threw at her. She is so lovely and resourceful. She is even looking up other dog walkers for me as we speak so I thought I'd let everyone know. This is our sweet pup.

We have taken our Frenchie puppy to London Ridge for daycare and overnight boarding and they are…read morefantastic. They are so loving and their home and yard are beautiful and clean, and have all the amenities our dog needs. They send pics and provide updates, and have fun extras like pup cups, yummy snacks, and even will do fun arts and crafts! We highly recommend London Ridge.

Amazing people work here. Very professional and dedicated to service. Not rushed and answered all…read moremy questions.

I am so grateful for Aki and her home. I feel so relieved to leave my pup in a comfortable homey…read morespace, as opposed to a cold kennel building. He is anxiously attached with major separation anxiety and I can see he is relaxed and comfortable staying with her and her pups. She also offers extra services (walks/hikes) and provides daily pictures. Thank you Aki, appreciate you!

As a rescue dog owner, I am nervous leaving my dog because I fear my dog will feel that we…read morerelinquished her back to the pound. We found Aki and she is great, she checks shot records are up to date, evaluates the dogs temperament and closely monitors playtime to ensure the dogs safety. She sends pictures of the day and status of your dog. I felt my dog loved socializing with the other dogs and playtime. I highly recommend Skys the limit.

Wow we we're anxious about this. Kind of like "give your keys to the favorite car for the first…read moretime, the only car, to the cat and genuinely wish her a good time." I imagined her making brownies, popcorn, having a BBQ and not turning off the grill afterwards. Carried away-then I remembered this is Molly, our favorite cat, and prepared to have someone else in our messy house. The manager "Mollie" was very organized. We, were very detailed. I organized food in one cabinet, with post-its for info, post-it where her room litterbox was after already giving info to the manager I think it helped make things simpler. We started getting daily reports, with "basics" box checked. They were thorough, precise, and complete. My Dad worked for Polaroid for 20 years, and these pet sitters were awesome at taking pictures. Every day we'd open up the emails and this noise would come out of our mouths: not ooh! Yecch! But...: Awwww, look at how cute she looks. Her wariness and caution as a cat showed, but her shyness rounded the corner a bit. Sitter4paws let us take a long vacation worry free at what we thought were reasonable prices, for a truly truly worry free vacation. Great communicators, responsible, and reliable, and awesome photographers. Thank you!

Tl;dr: Do not use this company if you have a pet with medical issues that needs medication. Hit or…read moremiss with individual sitters and you have no choice or control over who they send over. I will never use them again after my TERRIBLE experience. Initially used this service for a short business trip with success so tried again for a longer trip to see family between Christmas and NYE. The company sent a sitter I had never met who incorrectly used the pill injector on my sick, elderly cat and forced her to swallow the over inch-long applicator tip. Resulted in $3,000 emergency vet surgery to remove that I had to manage from out of town. So deeply stressful for me but mainly my poor elderly asthmatic cat!! They handled it but SO unnecessary and only happened bc of their bizarre business model where they pick whichever of their employees are available, not someone who knows your house/pet. So if you get one who knows what they're doing you don't necessarily get them again - it's totally random from the customer's perspective. Instead of enjoying my family I had to spend the time managing the emergency they created from afar, stressed and fuming that I trusted this company to send someone competent to care for my sweet older cat. After the first disastrous pill delivery issue they sent the **same person** again a day later who clearly doesn't know how to give a cat medication and she, again, incorrectly gave my cat her medication!!! My cat gets ill if she misses just one day, the medication is a high-dose steroid for her asthma. The employee did not know how to give her the pill, but still marked the medication as administered on their form (I only figured out it didn't happen when I read the notes) and instead of giving her the pill rubbed it on her gums -?!? I am FURIOUS for my poor cat and at the incompetence of this employee they continue to use, along with the management that assured me they know how to give cats medication and yet still sent this individual out after it was proved that they cannot give a cat medication effectively. The other employees seemed to be ok but I had no choice over who they sent over, meaning every visit was a gamble. If you need anything beyond the most basic service, avoid avoid avoid!!!

A very overdue review for No Bull Rehab…read more A little background on our dog, Bubba: we adopted him from the Inland Valley Humane Society after looking for a young adult dog who would fit well with our two small kids. Bubba, a 2-year-old shepherd bulldog mix, seemed perfect -- sweet, potty trained, and a staff favorite. We fell in love immediately. Once we brought him home, though, we realized he had some significant behavioral challenges. Bubba was highly reactive to other dogs and had severe separation anxiety. He was destructive when left alone and even injured himself trying to escape two metal crates. Managing his anxiety while also handling his reactivity became overwhelming for our family. I've had dogs my whole life, so at first I tried working through it on my own. Eventually, though, it became clear we needed professional help. We met with several trainers, but nothing felt like the right fit. Many approaches seemed like temporary fixes that didn't address the root causes of his behavior. When we were expecting our third child, I knew we needed a real solution, so I started researching behavior-focused board-and-train programs. After a lot of searching, I found No Bull Rehab through a rescue organization they worked with. From the very first interaction, Sarah was incredibly responsive, empathetic, and informative. That communication alone stood out immediately. We brought Bubba in for a consultation with Drew and Sarah, and after just one meeting, we knew they were the right people for him. Their ability to read and explain his behavior was such a relief. Drew is so calm and completely in tune with all things dog. We enrolled Bubba in their 8-week behavior modification board-and-train program focused on his reactivity and anxiety. Throughout the process, communication was excellent. We received regular updates and always felt informed and supported. At one point, Bubba injured his foot by puncturing in between his toe on a walk during training, and they took incredible care of him -- coordinating vet visits, follow-ups, and adjusting his training while he healed. We trusted them so much that we chose to leave him there during recovery rather than bring him home. What really made the difference was that Drew didn't just train Bubba -- he trained us. He showed us realistic, sustainable ways to structure our daily life so Bubba could feel safe, calm, and successful. Unlike other programs that required hours of daily training, No Bull's approach fit naturally into real family life. The change in Bubba has been incredible. He's still himself -- a little anxious and quirky -- but now we have the tools to manage him safely and confidently. We can walk him daily, leave him home alone, and enjoy life with him instead of constantly living on edge. Most importantly, he's happier, and so are we. Even after training, Sarah and Drew have continued to be responsive and supportive whenever we've had questions. We live in Orange County and still bring Bubba back to No Bull whenever we travel because they know and understand him so well. Living with a behaviorally challenging dog can feel isolating and exhausting, but No Bull Rehab truly changed our lives with Bubba. We're incredibly grateful for everything they've done for our family, and I cannot recommend them enough.

I tried several boarding places before I finally found No Bull Rehab. Having an English Bulldog…read morerequires a lot of knowledge about their breed and they were very knowledgeable and reassuring with all my questions. I've been boarding Bruce with No Bull Rehab for a few years now and am very comfortable when he is with them. They send photos and always have great feedback when I pick him up. They also have no problem giving him his meds or accommodating for him if/when needed. I love that he gets to socialize with other dogs and people while he is in their care.

We waited a few weeks before writing this review so we could see how Soba adjusted after coming…read morehome from training. She's settled back into our household beautifully, and her training has been going incredibly well. We practice her commands every day, and she's noticeably calmer, more responsive, and an absolute joy to take on walks. Overall, the time she spent away was well worth it. She came home with a solid foundation, and we've gained the knowledge and tools to continue reinforcing her training. We'll definitely be sending her back for boarding and refresher training while we're abroad later this year because we couldn't trust Juan and his team more. Juan has also been excellent with communication, always taking the time to answer our questions and provide guidance. We highly recommend him and his team to anyone looking for quality dog training.

Let me start by saying I would give Juan and his team a 100/10, and here's why:…read more When I was looking for training for my 4-month-old Cavapoo, I did a lot of research before making a decision. From day one, Juan provided exceptional customer service. He was never pushy, took the time to explain the training process, answered all of my questions thoroughly, and was always easy to reach whenever I needed him. I ultimately chose the 5-week off-leash obedience program. As difficult as it was to leave my puppy for that long, it was absolutely worth it. My dog came home calmer, more confident, and with a much better understanding of commands such as stay, down, place, come, yes, and no. She listens significantly better and is clearly more focused and well-mannered. Oh and let me not forgot to mention she is now crate trained and potty trained. She now sleeps comfortably in her crate and understands that potty time happens outside. The facility itself is beautiful, private, and extremely clean. I also want to give a special shoutout to Dom for the incredible care and dedication he showed my dog during her stay. If you're considering professional training for your dog, I highly recommend reaching out to Juan and his team. The investment was one of the best decisions I've made for my dog. and I'm so grateful for the foundation they've helped build for her future.

the owner is always so nice and friendly, it makes the whole experience even better. our pups…read morealways leave looking, feeling, and smelling fresh! definitely our go to place. it's conveniently close to home and reasonably priced!

Beautiful grooming service. Text response time was fast and the cut was speedy as well. They did a…read moregreat job with my Pomeranian. They provided a scissor cut based on a reference photo.

I boarded my Pomeranian here from April 2-6 while I was out of town. Overall, my dog seemed happy…read morewhen I picked him up around 11:30 AM and had minimal signs of anxiety, which I really appreciated. One downside was that the facility was closed on Easter Sunday. I wish there had been an option to pick him up that day when I returned from my trip. During pickup, my experience at the front desk wasn't great. The staff member was speaking very loudly the entire time (possibly due to the barking in the background), but it came across as dismissive. There wasn't much eye contact or friendliness, which made the interaction feel impersonal. I also would have appreciated a quick update or report on how my dog did during his stay, as that would have added peace of mind. Overall, my dog seemed well cared for, but the customer service and communication could definitely be improved.

My dogs go here for their groomings. We have tried other places as well as mobile groomers but we…read morealways bring them back here. The pups get their summer cuts and look so fresh and so clean each time! We have 3 of them so we make an appointment though an appointment is not always necessary as long as they're dropped off between 8-10am. They're quick about calling once done so they don't have to stay too long in the kennels. We love bringing our dogs here!

We were so happy to find Lola's Pet Sitting Service…read more Lauren has given us peace of mind when we travel. Our dog is happy and comfortable in her own home. She gets walks and loves to play hide and seek with Lauren. lol She treats our sweet doggie like her own. Very responsible and on time. Highly recommend.

Lola's Pet Sitting services have been outstanding! Lauren has been so accommodating and our three…read morecats love her. She's always on time and always adds a personal touch to our kitties. I highly recommend her services and she's the best! Walter and Terry