Placed an online order and received a call from a lady stating that they don't have the balloons i…read moreplaced online. Unprofessional. Lady continues to laugh on the phone as i was trying to figure everything out. Arrived at the store, they don't have nothing, it's unorganized and as i wait near the balloon center no one asked me if i needed anything they just stared lol don't recommend.

As clean and organized as this place is, the people working here are the least friendly and…read moreknowledgeable. Don't use this location.

The floor space is big but not good utilization of the space. The selection of costumes are…read moreaverage. Same stuff different store. Price wise the same. Overall nothing to make this store srand out from any of the other seasonal stores popping up.

This place is a joke. I purchased a cookie monster costume and the lady and manger where right at…read morethe counter when I asked about exchanging if it was too small and was told that if it didn't fit the would exchange it for a bigger size when the rest of their shipment came in. Well it doesn't fit and they wont exchange it and even didn't get any bigger sizes in. The lady was rude and completely unhelpful. This was the first and last time I will ever purchase anything from this company. What a joke! Now I'm out $32 for a toddler costume. I wouldn't recommend this store to anyone!

We hired Ariel for my daughter's 5th birthday party, and she was absolutely amazing! All the kids…read morewere completely mesmerized. My daughter LOVED Ariel and is already talking about which princess she wants to come next year. Ariel was everything you could hope for: sweet, professional, beautiful, and perfectly prepared. It was an incredibly hot day, yet she stayed calm, graceful, and in character the entire time. She improvised beautifully when needed and made every child feel special. Truly a total pro. Thank you so much for helping make my daughter's birthday party so magical and unforgettable. We'll definitely be hiring another princess next year!

I had a fantastic experience with Ideas Alive. We got Spider-man (Miles Morales) for my five…read moreyear-old boys. Good email communication, I felt like I knew what to expect and the rules were fair. "Miles" called me half an hour before the scheduled start and everything was on time. His costume looked great, and my kids were astonished. Miles was really friendly and approachable, he understood when some kids shrunk away. One thing I didn't quite understand is that by buying a performer like this, they will entertain the kids for that entire hour. Miles told a story from a book appropriate for the little ones, he played Red Light Green Light, gave out stickers and put on temporary tattoos. The adults got to relax! Really glad we chose to do this, it made a good birthday great.

I'd like to nake a correction from my last review post …read more Tamales ARE NOT SOLD AT THE STORE . You can place an order with me . We can make arrangements for pick up at a different location . Thank you

This is a small store, crammed full of cheap merchandise at cheap prices. Whether the merchandise…read moreor the prices are cheaper is hard to tell. They also seem to sell (or at least advertise a lot) cigarette packages, if that is your vice.

I am new to the ballet world and searching for ballet attire. I couldn't find a skirt in my size…read moreanywhere. I called DanceTrendz to see if they had one and Jami was so kind to offer to make one for me if they didn't! They didn't have my size in store and she made one as promised and it came out fantastic!!! Everyone there was so helpful and kind and I appreciated their customer service and kindness. I would definitely recommend this store and would come back anytime.

After a local dance shoe store failed us, we called DanceTrendz. The owner was very supportive of…read morefinding our adult son a large wide tap shoe. She thought she had a set in stock that would fit, and when it did not she went on a personal quest to find some that did. Within a week, the shoes were in hand and just what we needed. Great shop, and it's wonderful that they'll go above and beyond to get you what you need (especially since our local store in Seattle would not).

**Store Closing Notice** Actually all Party City locations…read moreare closing and for Tacoma I suppose you could go to the Lakewood location also for your party supply needs but I was most familiar with the Federal Way location. Liked lot of stores when first discovered I purchased more items here which was a long time ago but as time went on the novelty wore off. But they always did have a good variety of Halloween masks at this location. Since this store I imagine isn't going to see another Halloween the best thing to utilize is rake advantage of closing sales. Since the whole company apparently seems to be going under it's a safe bet inventory liquidation sales are going to start happening. And as usual with this kind of phenomenon if you go early when these sales start you will have more variety with some discount as opposed to later where the discount is more noticeable in exchange for less variety.

I am so glad that this party supplies store is open. They offer online ordering with in-store…read morepickup, curbside pickup, or even delivery of some items!! Oh, how happy to find all the rocket and space party decor for my son's upcoming birthday! I don't live near this store, but my sister's (in law) family lives nearby and shop here for their party goods and special occasion needs!! I ordered online and picked up in-store a few days later. (They give you 7 days or more with a simple call to the store). When you arrive, you can call them for curbside pickup and they will bring your order out to your car! We went inside to see if they had a piñata (last minute idea) for the party. Ken, the manager was so friendly. Greeting customers and genuinely happy to help. I didn't have to wait long at all. He called an employee to open a register and take the next guest to make the line go quicker. He was awesome, quick, friendly, and just what we needed to make sure we had all we needed for a great party. My nephew was with us and the cashier was super sweet. Gave him a balloon, filled it with air, and just made him SO happy! It was the best customer service and experience (getting everything we needed)!! Will definitely return and recommend this store for your themed party needs!!

I was a little nervous when it was 10 minutes after arrival and I hadn't heard from anyone but…read morethere was a connection issue and my mom got a text from Elsa saying she was there. The kids LOVED it, she had a beautiful voice and was so kind and sweet. The easiest party to do ever! When she sang Happy Birthday to my daughter, my heart absolutely melted. 10/10, if I ever need to book another princess, I'll use Fancy Fairy Tale Parties :)

Princess Elsa showed up to my daughter's party and blew her mind! She was so fun and professional…read more Affordable price and lots of activities such as dancing and face painting. She wore a clear mask for covid and made the whole party fun.

We've worked with EKP numerous times now for our small business's events and we are always so…read morepleased with their professionalism, punctuality & realistic characters! It's always a joy and their characters really bring our events to the next level. Highly recommend! :)

Such a great company, our Anna and Elsa performers did a fantastic job and the kids loved it! Thank…read moreyou so much! It's such a nice touch having the host there as well so the characters can stay in character and focus on the kids. Loved it!!