I am a longtime client of Dr Martinez, and I think she is the best dermatologist in Austin. She is…read morekind, caring, experienced, and very skilled. Plus, she doesn't try to push a lot of cosmetic procedures or products on you. She is a true medical doctor, first and foremost, and solely interested in your health.

Bee Caves Dermatology was purchased by Epiphany Dermatology and moved to the Westlake Medical…read morecomplex there close to the corner of 2244 and Bee Caves Rd. I've been to see Dr. Martinez for minor skin issues and will continue going back because she's been the best dermatologist I've found so far. I honestly don't care if she wears a mask, maybe she or someone at home is at risk. Her bedside manner is great and her nurses are great. She is a quick and competent doctor that listens and makes sure I'm comfortable and I'll take that any day of the week.

Professional top end, high class, on point, very well staffed with experts, wonderful facility, and…read moreso far what I cam in for is resolving quickly. Have taken my kids and my lady here, and my Mom Dad as well and they always are outstanding and have a lot of great locations in the area!

Prompt, efficient, professional and very friendly medical care. As a first time patient, I took the…read morefirst appointment available, which was three weeks later. WIthin hours , I had an opportunity to move my appointment up to the next business day. Highly recommended!

Dr. Blakely Richardson is amazing! I went in with concerns…read moreabout milia that started forming on my face after last summer. She took the time to explain the cysts in detail and offered different types of treatment. I didn't really want to go the slice & dice route so she wrote an rx for medication that might help dry them out (fingers crossed). She was extremely patient and attentive and didn't rush through the appointment. Her assistant was equally kind and informative. The entire staff were friendly and knowledgeable. The office is modern with state-of-the-art equipment and a variety of products. The waiting area is comfortable with quality seating and a Keurig and bottled water. Overall, I absolutely recommend this practice.

Unfortunately I have to give this review - I don't like to write bad reviews, it's not easy running…read morebusinesses, but this was just very poor handling. The way front desk handles customer service in this day and age is absolutely terrible. They have another third party service that has to verify insurance and they might take whatever time they might so you have to wait for may be 10m or 2 hours, who knows! Ok can I give you my info with you? Brash No! Only they will do it, you can wait for I don't know how long or pay a hefty fee now and you will have to send details to your insurance and deal with them. Ok if I pay the fee now can I see the doctor? No I don't know how long it will take as you were late! No I was on time, your team could not figure insurance. Sorry just bad! Rough experience over all and just didn't feel a top shelf service for what this facility could be.

I am an introvert who absolutely dreads calling anywhere, and I'm not too keen on meeting new…read moredoctors. I'm grateful that I found Westlake Dermatology for my skincare needs. This is one of the rare places that I don't mind calling. Whether in person or over the phone, every staff member has made each interaction a pleasant one. I absolutely love Dr. Macey Delcambre and her staff. They are all professional, kind, and always make me feel welcomed. Their Bee Caves location is a 20 out of 10. I would recommend them to anyone.

I'd like to give a shout out to the front office team at Westlake Dermatology's Southwest Parkway…read moreoffice. Caroline, Claire and Amanda are attentive, professional, friendly and genuine. I nearly left the practice after 2 interactions with the team at another of their offices (I called the practice and asked for someone to call me back about it - they never did). I gave the SW Parkway office a try and I'm glad I did. I'd be proud to have these ladies represent my brand!

Dr. Bushore identified and removed a suspicious mole that turned out to be a melanoma. He saved my…read morelife. I have immense gratitude to Dr. Bushore. Strongly recommend.

I would not recommend Mr. Bushore if your concerned about skin cancer or skin diseases. First of…read moreall, he was 45 minutes late and didn't even apologize. I came in for a full body skin cancer check. He took about 2 minutes to check and did not even do a thorough check. It takes much longer to do a full body skin cancer check. I even had to point to a mole on my arm that he didn't even notice and he did a biopsy on it. He was probably late for his next appointment because he seemed like he was in a hurry. He suggested I get some type of laser surgery for my face to make it look better which is not the reason why I came in. He is basically a botox doc and his focus is on cosmetic dermatology. You will notice when you walk into his office that he only has cosmetic procedures on the wall and on the tv and nothing about skin cancer or skin diseases. I will not be back.

My go-to for all my cosmetic needs. Sarah Grimmer, DNP-BC is AMAZING. Very skilled and…read moreknowledgable. Made me feel comfortable from day 1. I get dysport, microneedling and prp and results have been out of this world, my skin had never looked better. 10/10. Would recommend to anyone.

Dr. Atencio was judgemental, condescending, and arrogant. I appreciate the plan of action she…read morerecommended, but I will ask someone else to carry it out, someone who doesn't write me off. Also, I don't think she is the strong advocate for patient education that she thinks she is.

I had an amazing experience with Dr. Sousa and Sharese. My visit today was for an annual skin check…read moreand addressing acne concerns. They were so kind and made me feel comfortable. My care was super thorough and covered all the bases. At some doctors in the past I have felt rushed & easily dismissed but this was not the case at all here. They really took their time with me and went above & beyond to address all of my concerns. Everything at this office runs smooth and efficiently and I didn't feel like I was pressured to buy anything, which I appreciated. If anything, I was given tips on how to save money on products and prescriptions I was interested in.

As an established patient, it is very difficult to get a medical appointment with Dr. Gordon. I…read moredon't do cosmetic appointments, so maybe the wait time is shorter for those, but for medical, it is like a year wait. When did this become such an issue? When did patients needing medical care become unimportant; why are we dehumanizing needs of patients? Somehow going to the doctor has become a profit driven 15-minute visit scheduling problem. It's a moral one. It reflects a system that values documentation over dialogue, billing over bonding, and efficiency over empathy. It's the quiet erosion of what medicine used to be: a conversation between people who trusted each other. If we want to restore that trust, we have to reclaim time, not from patients but for them. We have to re-humanize care by giving space to the parts that don't fit in a drop-down menu. Sense of impatience, the hurry, and the sense that the doctor is listening but not hearing. Being told "We'll have to schedule another visit." "I'll only bring up one issue today." Nobody cares anymore about the patient. Did you go to medical school to help people or to help the broken system? Because when we finally stop pretending that 15 minutes is enough, we might rediscover what those minutes were supposed to mean.

Due to a "miscommunication" there was a lapse in my medication even though I had visited their…read moreoffice three times in the last 90 days and had been seen for over six months. The lapse occurred just as I was changing jobs meaning their miscommunication caused me to lose access to my medication until my insurance kicked back in. Her response -- "oh well we can see you in a month". Clearly you can't I just said I have to wait for new insurance to kick in. I'll be finding a new derm at that point.

I'm a 20+ yr. dermatology patient and my doctor retired from a well known Austin dermatology…read moreoffice. I was passed around and I felt the attention and expertise wanting. Changing offices is like changing banks; a real chore. Dr. Jonathan Bielfield took his time with me and really listened to my concerns and history. I requested a laddered approach to a particular spot and he didn't try to talk me out of it (avoiding a rush job). I asked if he had room for another patient and he said yes. Caroline, at the front desk, was very helpful. She assisted in helping me fill out my medical transfer records request form, so Jonathan could have my full history. She was happy to help. Kelly, my medical assistant, was extremely nice and professional. She took her time and listened to my story. She conducted a very thorough pre-examination interview. Overall, Westlake Dermatology must have great leadership, as it shows from when you walk in the door, to when you walk out. The facility is clean and everyone there really looks like they are happy to be at work. Take it from me, this is the place.