Maybe this is silly but I was actually a little intimidated to check this place out. They're based…read moreout of Boston, the location is so chic and the staff gorgeous. All of my insecurities melted away from the moment I checked in. Dr. Flashner has created something really special- there's a reason he keeps expanding (I think Dedham is the 5th location and they keep adding). I had my initial consultation when the first opened over the summer and it was very low pressure. I've since come in for a couple of different treatments and am always blown away by both the commitment to excellence and the customer service. (It's the little extras like seeing if you'd like a water and ALWAYS calling to follow up with you afterwards that go a long way in my book). Timea might be the kindest person I've ever met. She makes me feel incredibly comfortable and taken care of, and she is great about explaining the procedures. I feel like I should have mentioned earlier that in the past I have ventured into the city for any skincare treatments but I am so relieved to have found a place I will keep coming back to so close to home.

I had Botox with Allie . The worst one !! I'm not happy at…read moreall . She didn't know what she is doing. She bruised me badly and she said I had to use some make up . She lied in the number of injections she increased the number of it and changed me more . She shouldn't be there ..I'm sorry. I'll call the office to correct it .

Alyssa .. started my waxing years back .. I'm very grateful as my wax specialist she has taught me…read moreways to enhance my Body & Skin .. Her attention to detail is phenomenal and she truly loves her work. I started with some waxing and now she has moved me along with such care into complete waxing:) I look to her as a Master aesthetician as she clearly stands strong and stable in a career that can most definitely be challenging.. as her client and also an Advanced esthetician and instructor myself. I am so proud to be one of her ongoing clients.

I hate to give bad reviews but I have had quite a few not so great experiences at this location…read more The front desk staff are hit and miss but multiple times I have witnessed pretty unprofessional behavior (bad mouthing their team in the hallways while we can hear them in the wax room, gossiping at the front desk). In addition, this last visit was the worst. I got a huge burn on my face. I thought it would die down after the first night but it looks pretty bad now and I've had to go into work for big presentations trying to cover this up. I've had burns before but this is by far the worst.

I have been a client since Niki and Karen opened this business. From the first apt till now I have…read morefound DMA to be the pinnacle of what and how a business should be. The Spa is always immaculate, comfortable and a place I truly enjoy going to for treatments. Recently I had booked a two hour apt. for cool sculpting and my daughter who just had a baby ended up in the hospital so I had to stay to watch the baby and unfortunately had to cancel my apt at the last minute. Niki was understanding and compassionate, she even followed up to check on my daughter days later. I find Niki and Karen to be thoughtful, kind and professional. I hate when my treatments are done, I would love to stay all day being loved and pampered with top notch services.

I've been a loyal customer for several years. I am always courteous and trouble-free. However, I…read moremissed two appointments due to unexpected life events and couldn't make it to those scheduled times. At one point, I reached out to let them know I was running late, and Nikki, who has always been unpleasant during my visits for service, gave me attitude, so I ultimately didn't show up because I happened to check my email and saw a cancellation notice. I booked a future appointment and arrived on time, but once again she had canceled my appointment without notice, meaning I showed up for a canceled appointment that was sent via email. Nikki asked me to sign a form about being charged if I no-showed or didn't call, which I signed. She also wanted to take my credit card info to ensure I would be charged if I didn't show up or I had to pay in advance for any service. I thought this was unfair since I've been coming here for years and this had never been mentioned before. After that visit, I scheduled another follow-up, and Nikki called me from a private number, presumably thinking I was avoiding her, to tell me I needed to pay in advance. I refused because I told her I would be there. I believe they only treat certain demographics of customers in this manner.

From the moment you step into Keldara Spa and check in, you're treated like a celebrity. The team…read moreat the front desk is warm and welcoming, setting the tone for a truly luxurious experience. I always book a 90-minute combo massage with the CBD add-on for my joints, and let me tell you, it's pure perfection. Kelly Shannon is my go-to masseuse, and she is nothing short of amazing. Not only is she incredibly skilled and knowledgeable, but she is also one of the kindest people I've ever met. She's been my only masseuse for a reason; her gentle yet firm touch and genuine care for my overall well-being make every visit special. She's become like family to me, and I wouldn't trust anyone else. If you're looking for a top-tier massage experience, book with Kelly and tell her Shaleah sent you and you won't be disappointed! My only reason for giving four stars instead of five is that they were out of slippers in my size last time. Stock up those closets, Keldara! Other than that, this place is simply the best, and I'll keep coming back again and again.

I canceled an appointment with less than 24 hours' notice because I was sick. They flagged my…read moreaccount, and they charged me for a full haircut and color, totaling about $180. I tried to talk to them about waiving or at least reducing the fees, but they refused. For all the other customers, be careful when using their services.

Vibrant Dermatology in Dedham is truly a special place, and Dr. Ip and her team are nothing short…read moreof amazing. From the moment you check in with Ashley at the front desk to the care you receive from Morgan and Anna, you feel welcomed, supported, and most importantly seen. I have alopecia areata, and as a woman, losing my hair was devastating. I cried many tears over the years, but then, out of nowhere, my hair started sprouting back. It felt like God was saying, "Here, take this," and I wasn't about to question it! That's when I found Dr. Ip through a referral, and let me tell you it was one of the best decisions I've ever made. She evaluated me with such care and expertise, starting me on a treatment plan tailored to my needs. We began with topical treatments, added excimer therapy after a few months, and incorporated steroid shots every 6-8 weeks. No two treatment plans are the same, but I am living proof that Dr. Ip's hands have been blessed by God! Beyond the top-tier care, what I love about Vibrant Dermatology is that they never push products on you. They make thoughtful recommendations, and you have the freedom to say yes or no (trust me, I've done both!). If you're looking for a dermatologist who truly cares, give Dr. Ip a try, and be sure to tell her that Shaleah, her favorite Alopecian, sent you! I mean, I must be her fave, right? Lol.

Dr. Ip (when you can see her) is surely a talented dermatologist. However, if you are looking for…read moregreat customer service and patient care, you will not find it at Vibrant Dermatology. Often I was treated with condescension and made to feel like it was just about the money with the Dr. and her staff. Dr. Ip responded in bad faith with regard to several insurance claims (claims that were eventually paid out to the Dr by my insurance). With so many talented dermatologist in the Boston- Metro area, I was colossally disappointed that this office and staff lacked the professionalism and attention to patient concerns I've come to expect with all of my medical providers. If you want a provider that prioritizes dollars and notoriety over patient care and satisfaction... then Dr. Ip and her staff are the folks for you. If you are seeking great customer care and service; find another provider.

Really nice and pleasant staff. They really did a great job on my nails. I would highly recommend…read morethe to others.

1/21/2020 This has been my favorite place to get my nails…read moredone for years! Just wanted to shout out Kristy for the amazing job she did on my nails! I got the French Mani Ombré for the first time & I can't stop looking at them, they are beautiful. She made great conversation, It felt like I was in and out of there. So thank you so much Kristy! 9/11/2020 Thank you so much to Lynn for my amazing nails! Decided to try something a little different with the bling, they look amazing & I'm in love with this color! So precise with everything. She made great chat with me too. She also took care of my brows & they haven't looked this good in over a year. So pleased with your work. Again thank you so much, you are so talented!

I've been here several times now, and I am consistently pleased with the service. I don't often…read morepick one place to come back to, I usually just go wherever is closest and will take walk-ins; but I am pleased enough that I'll drive a bit further to come here. Everyone is kind and friendly, the service is efficient and my nails always come out great! They have several types of pedicures, and I always get the regular now because even their base type it is better than most places!!!!! Nice atmosphere, very clean -- etc. they even have cute little kid stations where your kids can get mani or pedi treatments.

So RUDE! Horrible pedicure. Didn't even do cuticles or paint top of nails, The older woman treats…read moremy Mom like a queen, other than that staff is nasty. Totally talking shit too. If u have an appt, u wait..if God forbid you're 6mins tardy, after a confirmation, they chastise you & literally throw your purse in your lap, push your feet in the spa!! Jerks

Just returned from the best facial I have ever had! Jamie Spada was fantastic. She is…read moreknowledgable, thorough and lovely. If I could have given her 6 stars I would have. Ali P: Westwood

I have been to Terra Spa several times for microneedling with Anastasiya. She has done a fantastic…read morejob reducing the melasma on my face to produce a more uniform coloring and texture. I had a previous treatment in Boston and my experience with Anastasiya has produced better results with less pain and skin irritation. She is very knowledgeable about skin and cosmetic procedures. I go out of my way to get my microneedling with Anastasiya- it often takes me an hour to drive there- but it's worth it have the treatment from someone knowledgeable, professional and experienced.