1. Hair Dimensions

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Goose Creek, SC

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Hair Dimensions

5.0 (2 reviews)

Services - Hair Dimensions

Haircut

Hair styling

Hair Dimensions Photos

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3 years ago

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Theory Collective

Theory Collective

4.4(12 reviews)
4.5 mi

I've been going to Theory for a while now and I could not be happier. Makenna has been my stylist…read moreand does an amazing job on my curly hair plus coloring I've had done. She always listens to what I'm thinking of doing and will always give her honest and professional opinion on it. (Which is great, because if something won't work with my hair the way I'm hoping it will - she def lets me know!) She is so polite and makes the appointment so relaxing. My daughter gets her hair done by Scout. She adores her. Scout listens to what she'd like and helps her understand her hair better with cuts, how to take care of it and more. My daughter always leaves extremely happy after her appointments. If you're looking for a fun place to get your hair done, I would def check out Theory Collective. Every person I've interacted with here has always been great.

Extremely disappointing experience, especially considering the owner herself performed the service…read more I paid over $300 for a partial highlight and left with hair that was visibly stripey, poorly blended at the root, uneven in tone, and much darker/brassier than requested. There were yellow and greenish sections, muddy areas, and an overall unfinished result. This looked nothing like the seamless neutral blonde I asked for or what I have consistently received from many other stylists. I contacted the salon promptly within the timeframe listed under their Service Guarantee. Instead of taking accountability or offering a reasonable resolution, Ashley insisted no refund would be given under any circumstances and stated that the website reflects this policy. However, the website does not state no refunds. It states that they stand behind a guarantee to make concerns right within 5 days. She said the most she would do for me to "make it right" is put another gloss over it. A gloss does not correct poor blending, stripey foil placement, or hair that did not lift properly. Those are service execution issues, not minor toning issues. What is most concerning is that this response came from the owner. When the owner is unwilling to acknowledge an obviously poor result or stand behind premium-priced work, it says a lot about the business. For over $300, I expected professionalism, skill, and customer care. I received none of those.

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Theory Collective
Theory Collective
Theory Collective

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Hair Dimensions - hairstylists - Updated October 2026

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