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Loc’dby Barbara

5.0 (1 review)
Open • 12:00 am - 12:00 AM (Next day)

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Services - Loc’dby Barbara

Color only

Cut and color

Hair styling

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7 months ago

great service, always satisfied every time I leave, very professional, good prices, highly recommend!!

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Theory Collective

4.4(11 reviews)
4.2 mi

Theory is the perfect place for all hair services. The salon is roomy and comfy; the stylists are…read moretop-notch and always pleasant and professional; check-in / check-out is fast and easy; and great styling products are available for purchase. My hair is a real challenge, but Makenna makes it work. Highly recommend Theory Collective.

Extremely disappointing experience, especially considering the owner herself performed the service…read more I paid over $300 for a partial highlight and left with hair that was visibly stripey, poorly blended at the root, uneven in tone, and much darker/brassier than requested. There were yellow and greenish sections, muddy areas, and an overall unfinished result. This looked nothing like the seamless neutral blonde I asked for or what I have consistently received from many other stylists. I contacted the salon promptly within the timeframe listed under their Service Guarantee. Instead of taking accountability or offering a reasonable resolution, Ashley insisted no refund would be given under any circumstances and stated that the website reflects this policy. However, the website does not state no refunds. It states that they stand behind a guarantee to make concerns right within 5 days. She said the most she would do for me to "make it right" is put another gloss over it. A gloss does not correct poor blending, stripey foil placement, or hair that did not lift properly. Those are service execution issues, not minor toning issues. What is most concerning is that this response came from the owner. When the owner is unwilling to acknowledge an obviously poor result or stand behind premium-priced work, it says a lot about the business. For over $300, I expected professionalism, skill, and customer care. I received none of those.

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Loc’dby Barbara - hair_extensions - Updated May 2026

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