I'm not one to write reviews often, but I'm hoping this information will be helpful to others, as…read moreit would have been more helpful for myself. The whole vibe the morning of my wedding was affected when Anne arrived due to her combativeness with services, and general air of arrogance. I think she carries this personality because she's one of the few hair and make up professionals who will travel/do elopements, and I think that has gone a bit to her head. I booked Anne for my wedding on Whidbey Island at my grandmothers home last week, not because her work was stunning, but because it looked good enough, she was one of the few choices willing to travel to the island, and both hair and make up could be done. During the trial, she had an interesting personality, but seemed to warm up as the session went on even though she had a rough around the edge vibe. During the trial she said the things she would do differently come wedding day, which I agreed with and felt good about.
Flash forward to wedding day: Anne and her partner were late because they "had to stop to get Whidbey bagels", then during their set up, we had to ask them to move their car due to a planning issue on our end, to which she replied to my family member that she's on a time schedule and that's going to cut into the time. Um ma'am, you were late to begin with, moving your car isn't going to be the setback. Next up, she did my mom's hair. Now, my mom had extensions for Anne to work with that (unnoticed by me) were not the same color as my mom's hair. Now I get that Anne's job is to basically do what she is being asked by her clients, but don't you think after being in the industry so long she would have a nice way to say, these are not your hair color and I don't think these are going to work out? (Especially since she didn't seem to have any issues voicing her thoughts about styles as the morning went on). Well she didn't do anything like that, instead she did what my mom asked, and when my mom left the chair, her hair looked like shit. Like, as a professional, I don't know how she looked at it and thought, that's so beautiful and I'm really proud of that. After discussing this with her she said, "Well we're still doing touch ups before we leave." Were you really? Because wouldn't you have said that as my mom got up, that "We'll come back to it later"?? She only said that once she was called out, and it happened again with my hair. She did not bring the extra thing to put in my bun to make it look thicker, as she said she would during the trial, and the way she worked my layers into my hair during the trial was nothing like what she did on my wedding day. Now, my hairstylist at home did cut layers to frame my face that were shorter than expected and during the trial, but at one point towards the end of my hair, she asked what I thought, and when I told her I didn't like my layers in the front, she messed with them in ways I also didn't like, then told me she wasn't finished and I should "trust the process". Wouldn't it have made more sense to say "What do you think about this so far? It's not quite finished, but I want your input". Every time my mom or I asked about something we didn't love that she did, her response was always "Well..." or "So..." and then she'd explain why she wasn't able to do something or that's why she was doing it a certain way. Where were all these opinions during my moms hair fiasco? The problem is that we paid this woman a lot of money, and instead of doing that we wanted, she would combat us and tell us why she couldn't. After she left, I fixed my mom's hair, even though I paid this woman over $1,000 to provide this service. By the time my make up came around, I told her some of the changes and she did ok with that, but again, was combative and a little insulting. I told her I had gotten more tan since the trial so I wanted to make sure everything blended well and she said "You aren't that tan." Now I know I wasn't a bronzed goddess, but have you ever worked with a bride before? Maybe don't insult her hours before her wedding when you've (again) been paid a lot of money to provide a service on a day a bride doesn't need to hear insults.
With all this being said, everything came out OK, pictures looked great, but what an icky couple hours. I wouldn't wish that on any other bride. The icing on the personality cake was when my friend asked her for one small clear elastic, if she had one to spare, to which she replied to my friend with a gallon of attitude, "I just packed up all my hair stuff." God forbid you grab a clear elastic out of your bag! Maybe she was just having a bad day, but I don't need to deal with someone's bad day on my special day.
