This review is a month over due. We purchased a 2020 Expedition last month and we are very happy with our purchase. David was very kind and straight to the point, which we really appreciated. The vehicle was delivered to us the next day of purchase and that also went well. Thank you Haidlen Ford for the great customer service! Amy and Armando read more

Haidlen Ford - Car Dealers Near Me - Oakdale, California

I have to give props too Martin this tow truck driver , was very concerned about our safety , thoughtful on our emotional feelings , making sure we were comfortable, this kid has only been on the job 3 weeks and I have to say very professional from my standpoint. To. Whom ever hired Martin damn good job hiring him. Thanks so much Martin you are a blessing read more

We didn't purchase a vehicle from Haidlen but we worked with Steve and Montana for the repairs for our 2020 Ford Edge - they were a great group to work with, super friendly and professional at the same time. I would highly recommend them for any repairs. read more

The tow truck driver Brice is the best. We needed a tow in a pinch. He was So professional, quick, and helpful.

Big shout out to your lead tow truck driver Josh. Towed my truck from Riverbank to Elk Grove. I had recently moved to Elk Grove from Oakdale so I had no idea where to take it. He located a qualified diesel repair shop close to my home while on the way, and after dropping off my truck, since I had no vehicle he made sure I made it home. Excellent service!! read more

Everything! Griffin and his coworker were very helpful with our situation and were very knowledgeable and courteous.

My 2017 Ford F-150 Lariat was bought, and has been exclusively serviced through Haidlen Ford in Oakdale, CA. This is a updated review and I am still loving this truck! This is the 3rd Ford F-150 we have had and is fun to drive every single time out. I have had the truck serviced on time and only through Haidlen Ford and each and every time from scheduling my regular servicing either through Haidlen's website or over the phone I have never had a problem scheduling which is important since I live 40 miles away. From Cruz and Moriah service advisors to the service depart it is done right the first time, and my Ford Pass is updated quickly to show the recommended servicing was done. Been 100% satisfied with Haidlen Ford and would recommend no problem. read more

Haidlen Ford - Ford F-150 Lariat - Car Dealers Near Me - Oakdale, California

Best Ford Dealership in the Central Valley the Haidlen family treats customers and employees like family always willing to go the extra mile Especially Erich Haidlen 5 Star experience read more

Recently, we had some work done on our bucket truck, and we have had several people work on it without a very good results. This was the first time we had taken it to Haidlen Ford and on the first time they worked on it it is running better than we've ever had it run. Thank you! read more

Best prices in surrounding valley area. Called several dealerships and their price was the lowest.

We just bought a 2023 Ford Mustang Mach-e GT from Haidlen Ford in Oakdale, CA. What an awesome car...WE LOVE IT! Erich, Cooper, and Ashley made the purchasing of a new vehicle quick and easy! The service was Excellent! They were very informative and made sure we had everything set up on the FordPass App. They took the time to make sure we knew how all of the accessories work in the car! When it came time to sign the paperwork, Ashley had everything in order and it took less than 10 minutes. Quick and Easy and a great experience! I would definitely recommend Haidlen Ford!!! read more

Haidlen Ford is a top notch dealership. I've purchased a new Mustang (in 2013) and a new 2022 OuterBanks Bronco from them. Amazing service and help getting options added to the Bronco. Erich Haidlen was honest with me about impact to delivery date so I knew what I was choosing would require a longer waiting period. Honest, trustworthy and super knowledgeable. I would definitely recommend Haidlen Ford. read more

Haidlen Ford - 2022 Outer Banks Bronco from Haidlen Ford - Car Dealers Near Me - Oakdale, California

My vehicle was taken there for repairs after the accident . They did not repair my new car they only put a bandaid on the situation. I took it back several times they never repaired it . They have the worst customer service . Steve ??? Is the worst they did not communicate to me information I needed to get it back to new status . But put in their paperwork that they did . They are scandalous and cut corners not a reputable company !!! Would never go there again nor recommend anyone else to go there. read more

Josh is hands down THE BEST Tow Truck Driver/Emergency Expert that I have ever had the pleasure to encounter and work with. Please give him a raise immediately. I had to recent dealings where I had to call upon my AAA insurance (Honda Civic and Mercedes Ben and both times I was fortunate to receive help from this beautiful soul. When you are panicked and going through it, you feel scared and don't know what to think. Josh was fast, prompt and has excellent communication skills. He also helped me put my mind to ease and made sure everything was going to be okay for me. He is genuine and authentic, he really knows about cars and he is gentle when he handles your vehicle. (Thank you) Prior to Josh my experiences with tows/drivers had not been the best but Josh changed all that. I would highly recommend your company to anyone looking and also call upon you myself. Keep up the great work Josh! read more

I used the service department at Haidlen from 2015 to 2022 to do maintenance on my new car, my particular car turned out to be a lemon. The transmission went out at 76k miles. In the 7 years that I had the car and had dealt with the service department and two different service managers, I was treated well. I always had a loaner car from the lot or a rental car.My car was taken care of, my problem was resolved and I was able to get my car bought back by Ford so I could get a new one. I'm proud to say that Haidlen is Oakdale, . Thank you! read more

Awesome dealership Fast, easy in and out. No haggle Great to work with!!! Not a 8 hr deal in and out in 30 minutes!! Great work guys read more

Haidlen Ford - New f250 - Car Dealers Near Me - Oakdale, California

This is for the service department only and we are getting an attorney. The service department lied about our van needing injector repairs, which resulted in weeks of a rental truck for my brother to work. They then told me it was going to cost 2800.00 to repair the injectors and would buy the car for the discounted amount to trade in for a new truck. I didn't trust them so had it towed to a credible auto repair in Turlock. They said nothing was wrong with the van and it drives fine. Prior to this we paid 5,000 to replace a transmission and I'm assuming it didn't need it now. After the repair; they made a mistake and my brother was without a car for work for weeks. Do NOT trust their service team. I recommend you call a local mechanic or one in Turlock with high reviews. Lastly, for Ford I learned there are a handful of warranties the dealer service departments don't want to share because they don't make as much money (rather an obligation as a Ford dealer). You can Google ford to look up your VIN number to check. read more

I was passing through Oakdale and was involved in a collision. My vehicle was disabled and towed to Haidlen Ford via AAA. The owner, Erich came in after hours and personally set us up with a loaner car to continue home. He kept my vehicle safe until I could return two days later to retrieve it. He went way out of his way to help two travelers out. Thank you Erich and crew! 5 stars to the AAA tow driver as well! read more

Absolutely the best experiences family and I have ever had with any entity contracted w/ AAA. Kurtis is exceptional (we've had him twice). And so very patient with my elderly parents. I'd give him 10 stars if possible. We also had another young man (I can't recall his name- he had just moved up from the Fresno area at the time.) Bottom line, these men are more than competent and we greatly appreciate the service rec'd from this company, Haidlen Ford, Inc.! Thank you!!!! read more

I saw a vehicle advertised for sale on Haidlen's website. I went to the dealer yesterday to check the vehicle. I arrived and met David Rodriguez, sales department, and discussed the vehicle. I checked the vehicle and decided to make an offer. We discussed my trade and the sale price of the used truck. We agreed on a price, completed the paperwork and I was out of there in no time. No haggling and bump system here. For the first time in ages I can say I enjoyed my purchase. Easiest car deal I ever made! Recommend giving this dealer a chance on your next purchase. read more

Went in to trade in my denali and buy a platinum f250 yesterday. Wasn't to impressed with the customer service. Didn't get shown the vehicle or how everything operates. I was told to go on a test drive and come back. Was given a few offers on my trade in. Ultimately i just wanted to go get more money for my trade. As with anyone buying a car I wanted the best deal I could possibly get. Got no responses from sales guy after negotiating on my trade in a few times. Felt like his text messages were getting a little firm (not friendly). He said last, and final offer, no other negotiations. That's fine. No biggie. At least text your customer back and thank them for there time!! This is when I got ticked off. Show some good customer service and a little respect. I'm considering buying a $80k truck! One star for clean showroom. Let it be noted that he wasn't un friendly at any point in person. P.s. The buff older gentleman was a nice guy. Unlocked the truck for me so I can go check it out. But he didn't come out to show me any features. But I wasn't his customer so no hard feeling there. Wish this place would take more time explaining the vehicle to there Customers. Also wish they would be more competitive with there trades. Not asking a lot here. Just come within a $1,000 of everyone else's buying offer on my vehicle in town. Wish this place nothing but the best. Just want them to grow from this review. read more

I purchased a brand new Ford Maverick and the check engine light came on after only having the vehicle for a month. I called the service department to see about getting it in and was told they are not accepting appointments and they could not help me since we did not purchase the vehicle from them. I called another local dealership and they were friendly and got me in right away. This is a manufacturer warranty repair and Haidlen was less than friendly and refused to help. We are a Ford family and definitely turned off by the way we were treated. read more

We have purchased 2 new vehicles from Erich at Haidlen Ford. Both times were hands down the easiest and painless car buying experiences we have ever had. I've always dreaded car shopping because of my past experiences with the haggle and time consumption. This was not at all like previous experiences. Paul was extremely patient and super prompt with getting back to me with my zillions of questions. But never have I felt I was dealing with the stereotypical "car salesman". It's a completely different experience at Haidlen. It's completely personable. It feels like you are just chatting with a friend. I can honestly say we will never shop anywhere else! read more

We have a 2019 Ford expedition platinum. The transmission has been going out for sometime and slips during gears we contacted Cruz in the service department. He took care of us and fix our issues quickly recommend this business. read more

I had broke down while I was on my way home and Zach was able to get to me quick and get my truck loaded even quicker. I loved how cautious he was with my painted under carriage. He mentioned he was new but his customer service and carefulness really made me think otherwise. He even brought my spirits up with how kind and diligent he is. Couldn't ask for a better tow! read more

I have purchased more than a couple cars from Haidlen Ford and I have no hesitation in saying this is by far the best sales experience that I have ever had. The team is truly honest and straight forward. I would again without hesitation recommend that anyone when in the market for a car, truck, or SUV there is only one place to call. It does not matter how far you have to drive it will be worth it. read more

My new truck from Haidlan Ford. Happy as always customer. Weather you are local, in state, or out of state Erich and his team of professionals will give you the same auto buying experience I have received 2 times now. Hassle free. read more

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One of the worst dealerships I've ever come across, After purchasing my mother's new truck this dealership held on to my mother's wheelchair lift that is ADA for her disability. Without offering to deliver Or install my mother's lift they decided to throw away a brand new $4000 electric wheelchair lift Without contacting my mother but only one time when they claimed to have tried to email my mother many times which is a complete lie. I want to give this company a chance to pay my mother or purchase a brand new wheelchair lift and if they do not comply with my demand, they will be met with force by my lawyers In the court of law. I mean seriously my mother lives right around the corner, My mother who is disabled, and you just throw $4,000 of someone else's money away. This dealership has no compassion whatsoever and it's a complete disappointment to the Ford industry. Actually ,what was very comical is that my mother's car dealer pasted the blame of losing lift on a different departments within the ford dealership,. Including the service department and the very owner of the dealership. The owner of the dealership also offered me an older model lift that was a complete piece of crap and belonging to someone else. My mother then try to explain to the owner of the dealership why would you hold Someone else's lift but not store mine away? Mind you my mother is deaf completely 100% and disabled. Thank you Haidlen ford completely wasting money And crushing people's hearts by throwing away things that belong to disabled people that are super expensive. You guys might as well just grab a Disable persons wheelchair and throw that away in your garbage bin too. DO NOT purchase your next Ford vehicle from this place!!! read more

My dad just purchased a new Ford Maverick truck at Haidlen's. We ordered it in Dec 2021 and it came in last month. A long wait, but very worth it! These trucks are in high demand and Erich promised he would not raise the price on us. Sure enough, he kept his word! Other dealers may do a bait and switch so they can make more profit, not Haidlen. We appreciated working with Erich and staff; they took good care of us during the process. read more

We just purchased our second vehicle from Haidlen and it was an even better experience than the first time. The process was so seamless and stress free. Erich was so helpful from the moment we ordered our car all the way to delivery of the vehicle. Ashley made the entire purchasing process simple and quick. We will only ever be buying vehicles from Haidlen Ford In the future! read more

I was In Oakdale and my car started making a horrible scraping metal noise. I called AAA and they said it would be an hour to wait for a tow. Within a couple minutes someone from Haidlen Ford/AAA called me. Turns out I was right across the street from them, so they had me drive over. They checked out my car, took the wheel off and found a small rock in the rotor and the car was fixed. Alex, Jose and another guy, I didn't get his name, they went above and beyond to help and fix my car, which they certainly didn't have to do. They saved my husband from driving an hour to come fix the car, saved an hour tow home, and I was able to continue on my day to where I was going. Thank you! read more

My battery in my 2016 explorer died yesterday morning so I went to the dealership to get it changed. Service was closed so I went in and asked the owner, Erich Haidlen, if there was a way to get a new battery. Not only did he say yes, he went and got a battery and changed it for me himself. Great service Erich!!! Thanks!!! read more

While visiting Oakdale to visit one of my retired clients, we stopped by Ford to browse their selection of Mustangs. In less than 90 minutes (from the time we walked into the dealership), we were driving away in my new Mustang. There was no game playing or any deceptive sales scams. This was a straightforward business transaction. This was akin to going to Costco to buy what I wanted with no drama. It was so refreshing to be able to buy a car with little fan fare. read more

Haidlen Ford - Car Dealers Near Me - Oakdale, California

Haidlen has sold us 4 Fords over the years and has always given a fair price and great service after the sale.

Robert and Michael in the service department courteous and knowledgeable. I live in Reno, but bought my Ford Explorer here in Oakdale and come back to Haidlen's for all my service. Robert and his crew take care of me. The body shop is well managed by Steve and his craftsmen. Kudos to Eric Haidlen and his team!!!!! read more

Called today about a 70,000 truck they had listed on car Guru. There was 500 difference between what they Said the price was and what it said on line. And that the price on line was wrong but said he saw the add And would not match what they had on line. 500 on a 70,000 truck really. And told me sorry where do they get salesmen like this. I am a sales manger for a Business and that would be a problem if one oF my people blew a customer off like that. Anyway I took there vin number and called future ford in Sacramento and they had the same truck and I gave them the add from Haidlen and the not only matched it they did it 500 less then the add. Call future ford before you buy from these guys read more

Avoid this place at all costs. I purchased a non-ford vehicle a few months back and purchased the Ford Premium Care Extended Warranty with it. A few months later I called Haidlen Ford to see if they would set me an appt on my Sierra w the Ford Extended Warranty. I was told "we do not have the tooling to work on the truck". Shocked I went out of my way and went tk Manteca Ford and they handled what I needed. A few months later in need of repairs, and a vehicle that would not start, I called the Warranty company and they were planning on towing the vehicle to Haidlen. This time a woman from Haidlen called me to find out what vehicle was being towed in since we had never been there before. When I told her what it was, she once again said "we do not have the tooling to work on that vehicle". Shocked once again I expressed my disappointment w them, and said I would have it taken next door to Steves Chevrolet. Steve's did an outstanding job, truck need $4k worth of repairs, had it done in 2 days. Haidlen is very concerned about their yelp status, in fact, I am rewriting this review because there was not enough detail in my last review. Thing is, they put that kind of effort in to customer service, negative reviews would be minimized. Moral of the story, go next door to Steve's, Jason was fantastic!!! read more

My wife and I have purchased 2 new F150's from Haidlen Ford, the latest was a 2021 model. We love this dealership! Erich and David were our two salespeople, one did each of the deals (Erich is of course the owner). Both were very easy to work with, always pleasant, and they had the best deals I found anywhere in Northern California, and they were no haggle and no pressure on both purchases. The second deal was with Erich and he made sure that we were very pleased and happy with our new truck, and he even gave some recommendations on local tourist stuff to do while we waited for them to get our spray-in bed-liner and bed-cover installed before we went home. Could not have been a more pleasant buying experience. If you are looking to buy a Ford vehicle, come here to Haidlen Ford! They're a small, old school family-run dealership and it's a pleasure to work with them. read more

The battery in my car died, so I called Haidlen to see if they could get me in same day. They said yes then transferred me to towing. Cooper immediately called me back about a new service they're offering which is a mobile service where they come to your house. AMAZING service! The tech Brandon was out quickly, was extremely pleasant and not only changed my battery, but replaced a recall part. He was here and gone in about an hour. I'm a happy customer read more

There was nothing about the experience that was positive except perhaps the guys in the detail area who prepped my car after purchase. Keep in mind when you read the following, the only reason I purchased a truck from this dealership was that I liked the truck and it had all the options I wanted in the area. Had I not been so set on what I wanted, I would've walked out and gone to another dealership or brand. I honestly feel like the dealership gives Ford a bad name. My experience started off negative as soon I got to the dealership to look at the truck. I spent over 10 minutes walking the lot and no one acknowledged us or asked if we needed help. I walked inside to find someone who can help us and the only person there was the sales manager David. We took a look at the truck and went to the office to discuss pricing. He proceeded to read the advertised price and I enquired if he would be able to do a better deal than the $4000 off that was advertised. He rudely stated "If you're going to grind me on the price, then we can stop right here and you can go buy it from someone else". I was taken back and almost got up and left. I decided to bite my tongue and continue as I liked the truck. I was told to come back the next day to do the paperwork and the person that does that is only there till 11:30. I come back the next day and meet with Eric the owner. He wasn't much better than his sales manager. I arrived at 10:15am and my wife took a quick look at the truck before we purchased it. We said we'd go ahead and go through with it and Eric while still having a conversation on his cell phone, looked at his watch and said "alright we got an hour so lets do this" and went back on his phone to finish his conversation. After the paperwork I asked him to have someone show me the basic controls on the truck, which he never did. He handed me the temporary license plate and documents and connected my phone to the truck and left. No customer service whatsoever. To make matters worse, he said I will be getting a survey from Ford and please dont write what David said to me. (I told him what he said to me the day before). He proceeded to tell me that I should either lie on the survey or just delete it but if I told them what happened Ford would be on him about it. read more