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    Haidilao

    4.6 (1.5k reviews)
    Open 11:30 am - 2:00 AM (Next day)

    Order Haidilao Takeout or Delivery

    Haidilao Photos

    Business Info

    HAIDILAO ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Trendy
    Upscale

    Recommended Reviews - Haidilao

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    Reviews With Photos

    (RIGHT) Passion Fruit Soup Base & (LEFT)Tomato Soup Base 番茄火锅(四宫格)
    Amy M.

    Yay! Finally got to try Haidilao after SO long. I have always tried the instant hotpot kits and soup broth kits at home, it's nice to have finally gotten the chance to try it. Parking is very doable! It's located in a corner of a big plaza. Once you walk in, you are greeted by the friendly staff and seated immediately if available spots are open. It's pretty spacious inside, it never feels like you have to squeeze past tables. It's very well maintained, everything is clean and it looks so cute inside with little decor everywhere! They seem to have a lot of promos depending on the days you go, but mostly for lunchtime on weekdays I believe. The pricing can be a little steep for certain items but honestly i still think it's decently priced for the most part. You pay separately for the salad bar and the soup broths are charged individually. The order process is easy, you order off a tablet but the staff will guide you through ordering and everything on your first visit. The staff is super attentive so your table is always clean and they will go over special item orders and when to best enjoy them based on cooking times. Overall, if you head to Haidilao, you are heading in for a good time. The food is great, services is great, and the atmosphere is very comforting . A fun place to visit with a small group or even by yourself if you're hungry enough :)

    Sadie S.

    NOMd: seriously tried so much but my favs were the spicy pork broth, sweet potato glass noodles and the beef skewers.... those beef skewers are a MUST. we literally got 6 orders which still wasn't enough. service, etc.: we went for a birthday and they really go all out here with the decor, photo opps and goodie bag. the dancing noodles are super fun and cute too and tasted so fresh and good. i wish they had at least one extra large table to accommodate larger parties though we were super crammed with the 9 of us.

    Milan L.

    The lunch combo was a great deal! For $27 you get protein, veggie or mushroom or tofu, side dish and carb, and soup base. Senior discount available at $20 for the same combo. You still have to pay $4 per person for the sauce / salad bar. You can opt out if you are okay eating without the sauces. Service has always been attentive at this place. You still get an apron but now it has changed to paper apron. Everything else is pretty much the same from when this place first opened its doors at the Fremont location. There is also a late night happy hour special where most dishes are 31% off. It's easy to overorder when there is a discount so watch out for that. So far Haidilao has been my favorite place for hot pot, and I cannot wait for more Haidilao in other Bay Area locations such as Serramonte.

    Jinnie L.

    Came here for a birthday dinner (adult) and keep in mind this is a review for summertime. Parking in the mall area was easy. We were seated outside and it was hot. Unfortunately, the air they have setup outdoors does not cool you down. Between the spicy soup and spicy sauce I ate, I was definitely feeling the heat. I recommend sitting indoors if you can get that reservation. Food was good and we had soju (order one at a time or it gets warm), we ordered rib eye, lamb, vegetables, and up to 4 different soups bases. The robot servers were cool and if you mention the secret phrases they do give you a freebie for the table not per person. Dessert was ube or vanilla ice cream. They sang happy birthday and we ordered the hand pulled noodles which came with a noodle dance show. They also sang happy birthday and gave the birthday girl a matcha cheesecake. It was fun and we all enjoyed the food.

    Alice H.

    We came here for an after work gathering, and everyone had a great time! The last time I visited this restaurant was probably back in 2023, so it was nice to be back. We had a reservation and were seated quickly upon arrival. We chose four different broth bases, and all of them were flavorful. We ordered plenty of food along with a few pitchers of beer. They offered a wide selection of meats and hot pot ingredients, so there was something for everyone in our group. We also got to enjoy the face changing mask performance and the noodle dance! Highly recommended!

    Joyce T.

    Great food and service, but be prepared for a long wait. We were seated after an hour on the waitlist. The soups (tomato and spicy pork) were delicious and served quickly, however our hotpot food items took nearly 45 minutes to be served. We were so hungry and drank a lot of soup while waiting for our food. LOL The waiter told us their kitchen was too busy, he was sorry for the long wait and offer us dessert. We also had to remind them on a missing fish fillet. The staff apologized again and offered a $5 discount. At the end of the meal, we checked the bill and found out the $5 discount was not there and they charged us for open sauce fee which we didn't order, and there was another 15 minutes wait to get our bill corrected. Total dining time was 2.5 hours + 1 hour waitlist time, record breaking for us. Never had hotpot meal taking this long.

    Wagyu beef tower
    Jenny H.

    Truly the best place for a birthday celebration! They aways go above and beyond to make the evening special. We ordered the following and highly recommend this combo! - 4 types of soup bases. Tomato soup base, pork bone broth, spicy beef soup base, tangy passion fruit soup base. I loved the tomato and tangy passion fruit! So flavorful. - Wagyu beef tower. Just dip for 10 seconds and you'll get it perfectly cooked. - Seafood platter. They give you quite a lot! - Dancing noodles. Always so fun! They let you select the song, so I chose Swim by BTS ;) - Mixed vegetable platter. Always a good addition. - Mushroom platter. Love this and would get it every time. - Tri-color vegetable noodles. Remember to not overcook! - Seasoning buffet. A must. So many side dishes and dessert options. Snacks too! The snacks are too good. Get your secret codes ready for more free stuff! We also got a kids meal because we have a baby.

    Terrysue T.

    Heard this was a popular place so decided to try it out and see for myself! Right away, as we go to the entrance, we see a cart of snacks and drinks. Gave me a good impression. Thought that was a nice gesture for those people waiting for their table. We were seated right away and there was no line for a Friday night. Once we were seated, we were given a bib/apron, hair tie, snacks, and wet naps. Thought that was a nice touch. I use the restroom and they have complimentary mouthwash and feminine products. Thought that was nice too. My friends and I ordered four meat dishes and tripe initially, just to see how much we could eat. The meats were good. The tripe was okay. The soup was good. Ordered the pork bone broth. But sadly to say, after spending $130 (before tax and tip) on just those items, we were still hungry. We decided not to order anymore food and just go somewhere else to satisfy our hunger. I left disappointed. If you want to be entertained, then yes, they had this man in a mask dancing when we arrived. They also have a noodle dancing guy. They also celebrate birthdays.

    Margaret B.

    The service was poor and I did not leave satisfied. Our drink didn't arrive until midway through our meal, and I'm baffled by the lack of service especially considering the restaurant uses a robot delivery system for extra assistance. Even after ordering about $130 worth of meats, sides, and a single drink for two people, we were both still hungry by the end of the meal.. The biggest issue was the value. For the price we paid, the quality and portions simply didn't justify the cost. One thing that they do well is the decor which seems tailored to families with young children.

    Frankie L.

    We came here for a birthday and the service is really exceptional. Our server was really attentive and constantly made sure we were taken care of and even came out with some birthday goodies and had a dessert too. The ambience is nice and the space is very big. Now my honest review on the food, it's good, but severely overpriced, you really do pay for the service. I don't personally think it's significantly better quality wise to justify the price tag, imo , you might as well go to AYCE for the same price, actually for far less. Having to pay for sauce bar, and each soup base, it adds up quick. They do have some late night happy hour offers, but other than that, it doesn't really stand out. We enjoyed our time and experience here, but likely will stick with AYCE.

    Hayden L.

    Hot Pot is always fun! And this is a lively ambiance and the service is really good. Warning: The Spicy broth has a LOT of chili oil floating on top. Make sure to stir it before serving as a member of my party took a big sip of the oil at first and it made her throat close up. The food is good yet the portions are small and the prices are very high. The bill was $200 for 4 people and we were all still bit hungry after.

    Jenny B.

    I love going to Haidilao when I'm craving hot pot. It's always an experience since the ambiance here doesn't compare to other hot pot spots. I love getting their mushroom and tomato base and honestly all of their choices are delicious and tasteful. The host and servers we had were very attentive and checked in on us often.

    Golden bricks
    Sylvia K.

    Came here for lunch on a Sunday. First time trying it. It's a good experience but very expensive. $180 for 3 ppl. It's good for special occasions.

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    20 days ago

    Great food, clean environment, and excellent service from Lee. He was friendly and attentive. Highly recommend!

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    4 days ago

    First time coming to Haidilao. Food was delicious and our waitress Ming was very kind and helpful.

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    Page 1 of 39

    Haidilao Reviews in Other Languages

    Ask the Community - Haidilao

    Is the 3.99 meat platter happy hour special back after Thanksgiving?

    Better call the business to verify. Usually have " Holiday hours and menu " .

    Do they have happy hour after a certain time?

    Is there an outdoor patio? Are large dogs allowed on the patio?

    There is an outdoor heated patio. I do not know if they allow dogs.

    This is my first experience, may I know is this a buffet hot pot? If so, how much they cost for each? Are there any especial on Sunday from them?

    it is not all you can eat

    Do they do the kemusan dance at this location 😂?

    they have the dancing noodle sometimes, not all the time. depends on day/time

    Is the 1.99 meat available on July 3?

    until July 31st

    Is it possible to buy gift cards here? If so, how do you buy it?

    Hi do you have outdoor dining for lunch or dinner? (Dec 2022) thank you

    They have outdoor dining after 5pm on Friday, Saturday, and Sunday only

    Hi, do we have face-changing show or noddle show for now? What time is the performance on weekend?

    they have dancing noodles sometimes. not sure when specifically

    Do you accept single dinner?

    Yes, of course

    Is the lunch special still on?

    It wasn't at this location when we went last month, huge bummer. They still have it at the Cupertino location though. I wish they would bring back the lunch special in Fremont too! 🤞🏼

    Is the live show at certain days and times?

    Usually around 8/8:15pm the times I have been

    Do you still have the lunch menu? Thanks!

    Not anymore

    Does this location sell alcohol or is it byob?

    Yes they have a variety of wines, beers etc

    Do they offer gift cards?

    Yes

    What time the Yelp waitlist open for dinner?

    Whole day

    How do we know if they'll have dancing noodles or not? One time they did; one time they didn't. (Both were in last couple months.)

    They don't dance noodle on Wednesday, also on rest of day between 3:00pm~5: 30pm, no dance noodle too.

    Indoor dining available?

    Yes it is!

    Gluten free options?

    Yes

    Gluten free soup bases?

    Yes

    View All 38 Questions

    Xifu Hotpot

    Xifu Hotpot

    4.1
    (39 reviews)
    0.3 mi

    I had to fall into another comfort food spiral. I thought I would be here for lunch, leaving to…read morecontinue my day at some point, but I had to stop myself like an hour later because I couldn't stop thinking about how good this meal was. The broth was really good with really good flavor and was full and creamy in a rich way without blocking my arteries. I thought it was a good idea to have two kinds of broth. Beef and broth like besties, and like after like two seconds, fully cooked and still really beefy. The shrimp paste had bounciness. The staff was amazing at cleaning up the area. I thought the place was really awesome and I'm dying to come back and have the hotpot.

    This place was a miss for me…read more We came on a weekday afternoon when it wasn't even busy, and somehow the sauce bar looked like it had survived a natural disaster. A little more frequent cleaning would go a long way. The whole setup is fully automated--you order from a tablet, get automatically charged for sauces and random apps you may not even want, and then piece together your meal from there. Our "extras" included old marinated mussels, chicken feet, and some sad-looking jelly desserts. The broth was watered down, portions were small, and lunch for two somehow came out to almost $100 with tip and no drinks. For that price, I shouldn't be leaving hungry and annoyed. There are way too many good hot pot spots around to waste another visit here.

    Photos
    Xifu Hotpot
    Xifu Hotpot
    Xifu Hotpot

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    Haidilao - hotpot - Updated August 2026

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