Always have a great experience. On time and very communicative. Clear and well maintained vehicles…read moreand great staff!

My mom made reservations weeks ago, and confirmed (have confirmation documents to back this up) to…read moretake our group of 5 to the cruise port at 10:00. The driver, Amanda, initially showed up at 8:50. We were not ready yet, since she was an hour early, but invited her to come inside and have some coffee while she waited. She declined and said she would do another drop off. This made my mother nervous about our own timing, but Amanda assured my mother she would be back at our pick up time. At 10:28, after we had already called the office to find out where she was, she called to let us know she would pick us up in 23 minutes! My response, "I'm sorry but that's really unacceptable to be almost an hour late." She responded "you don't need to be rude about it!" Are you seriously calling me rude for telling you it's not acceptable to be an hour late for a timed pickup based on our boarding time? They offered $20 off as compensation. The total booking was $310 (round trip, plus gratuity), so essentially a 6% discount on our booking to show up an hour late. Terrible customer service! Ended up having to load up our van and drive ourselves to the cruise terminal.

I recently hire​d Skyline Limousine at the recommendation​ of a good ​friend in the wedding…read moreindustry who has used them a number of times and​ RAVED about them. The certainly lived up to the hype. I rented a Chrysler 300 stretch limousine to take a group of four of us to dinner for my husband's 60th birthday. The booking process, pricing, ​and confirmation were​ wonderful; easy and affordable with great follow up. The driver arrived just before​ the pickup time and checked in with me. Our driver Ahmed (Z) was polite and wished my husband a happy birthday. He had all of the details and locations to pick up our friends and to take us to dinner. He was patiently waiting for us when we finished dinner and was cheerful and pleasant, thanking us when he dropped us off at home. The car itself was clean, the ice, bottled water, ​and glasses were all well​ stocked. It was the perfect way to enjoy a trip to dinner without the hassle of traffic or worrying about drinking and driving. I highly​recommend Skyline and their​ team and will absolutely use them again for nights on the town.

Limo was an hour late so we had to change up our birthday plans and cancel our evening with…read moreSkyline. Terrible customer service. Extremely rude. Go with someone else if you want a professional.

We had another company cancel on us last minute (like 4 hours) before my friend's 40th birthday…read moreparty. We were in a panic and when i reached out to Estelle they were very kind and were able to jump in to save the day. We had Michael as our driver and he was kind and on time for pick up and drop off. Thank you so much for saving our evening :)

Estelle Limo & Party Bus, I reserved a party bus to pick up 27 friends for a Birthday party…read morecelebration...BEWARE!!! They contracted the service out, they charged me for final payment 3 day prior, with 20% gratuity..I did not have a problem with this, except I like paying my driver in cash...The bus was 30 mins late, because the contracted company did not receive payment from Estelle Limo...So, I had to give my credit card to the contracted Party Bus driver..who was very kind.... This was unprofessional on Estelle limo, stressful for me, we lost 45 mins of our time...Estelle did not answer my calls or txt...they did finally txt me 2.5 hours later that the situation was resolved...absolutely no compensation to me...

We contacted Black Pearls Luxury Transport for my grandmother's 77th birthday party, and we were…read morevery pleased with the service we received. Given the strains of planning a surprise birthday party, we were at ease and able to relax once the driver arrived in his gorgeous limousine. He was right on time and very patient to our needs. He was very helpful in pulling our plans together to make my grandmother's 77th birthday a day she was always remember. I would HIGHLY recommend Black Pearls Luxury Transport to anyone who's looking to add class and elegance to their events or occasions. Thanks again for everything! God Bless you.

From the owner: Airport Transfers,Limousine, Services,CorporateWeddings,Proms,Funerals,Special Eventsread more

I traveled to Tampa to attend KEM's concert & required VIP service at Straz Center Nov 2014. I…read morecontacted several services prior to contacting Dan & OMG did he get my attention. He was absolutely pleasant & gave a GREAT price. He called 30 mins prior to arrival We were greeted like royalty, the car was clean inside and out & the wine chilled! and served to us!!!! He spoke to us with enthusiasm, the conversation was great. We were actually treated like FAVORITE family members, a 1st for me haven used services before........ At the last minute we decided that we wanted to check out the town & w/o hesitation he said ok for pennies more. We arrived on time we were slightly delayed he had no problem with that. He seemed cheerful & happy to see us. He was even nice enough to take a friend to her car as she had parked quite far from the center. He chose not to move until she was in her car safely & her car was in motion before he left "INCREDIBLE" then he took us to our destination again wonderful conversation & laughter the whole ride. Dan was wonderful & I recommend that you contact him if you are even in the Tampa area & want to be treated like a VIP you should contact Dan. We had to take pics with him and give him big hugs because he was the absolute greatest and such a sweet man.. Dan we love ya & will give you a shout the next time we are in Tampa weather we need service or not. Thank you thank you thank you !! YOU MADE OUR NIGHT!! Best of luck! -Ladies of Houston, TX

Great service! On time pick up and drop off. Very reasonable fare to the airport! Will absolutely…read moreuse again!

We were travelling on a long trip and coming back thru Orlando airport; not my favotite landing…read morespot- especially after 40 hours of flying, sitting, layovers and wondering about delayed connections and what we'd find at home after a 17 day journey. Not to worry. I'd seen a review for 863 Enterprise and made arrangements to pick us up so far in advance, I worried they wouldn't remember us. Not to worry. Despite spotty cell service, the 13 hour time difference and the late arrival, Zack was there waiting! And he checked in via text along the way to let us know he had it covered. A real help when so much else is beyond our control. In fact I'd like to suggest a logo for him... 'Not to Worry Transfers!' I don't know how he did it but even I-4 traffic was tame and we made it to Lakeland in about an hour. If you travel, or if you have a fab trip planned, or even if you want to go to a nice restaurant or event in Tampa, Orlando, or even farther afield from Polk, Zack's your man! He even solved our inscrutable dilemma of leaving out of Tampa and returning to Orlando! There's plenty to worry about when travelling today. It's a comfort to know the airport trasnsfer bit isn't one of them.

From the owner: 863 PGS is a full-service parking, valet, transportation, and guest-experience company serving…read moreCentral Florida, specializing in high-end hospitality solutions for businesses, venues, events, and private clients. We provide professional valet operations, full parking management, executive black car service, luxury Sprinter party buses, large-capacity motor coaches, event and airport shuttles, and dedicated guest-experience staffing. With a focus on reliability, professionalism, and luxury-level service, 863 PGS delivers a seamless, high-quality experience from arrival to departure for every client and guest.

Amazing service! We were traveling with two toddlers and wanted to make sure they were safe getting…read moreto and from our hotels, the airport, and the cruise port. Our driver was absolutely wonderful--he not only got us to the cruise port safely but also took the time to explain exactly where to go and what to expect for pickup after our cruise. When our flight was delayed after disembarking and we unexpectedly needed to stay at a hotel, he went above and beyond. He offered to pick us up and take us to the airport free of charge just to make sure the kids got there safely. That kind of kindness and care is so rare these days. This is truly a wonderful company with an owner who clearly cares about their customers. Could not recommend them enough!

Thank you Victor for taking care of our family! You and your team were very patient and flexible…read moredespite our being three hours late to the Tampa Amtrak station. We appreciate the timely and efficient service and information about the Tampa and Clearwater Beach area. We will be using your services again and we recommend Pick Me Up Tampa to our friends and colleagues.

Poor customer service. Don't use this company. My party was dropped off at our concert and when we…read moregot out of the concert we had to wait for over two hours for the limo. Then the owner was rude on the phone and did not make an effort to compensate us for the inconvenience. It ruined the remainder of the night. The owner was not apologetic for any of it. Let him sit on the side of the road in Orlando in front of the Amway for over 2 hours in the heat. He made excuse after excuse as to why the driver was not there. We paid cash upfront as requested to the first driver (because a different driver finally picked us up). This place is so unprofessional!! Didn't even want us to use the glasses in the limo for drinks. Not to mention in the 2nd limo the radio didn't even work. Low class, rude, and not what you expect from a limo company. The driver should be waiting on you and never leave you somewhere. My party was more than willing to work it out with the owner and give him a chance to make it right with us. He refused and continue to argue about how he is a 37 year old business man. More like business BOY! Classlessness at its finest!

From the owner: Luxury limo service in Lakeland, FL.read more