We got outstanding customer service and excellent food. The burgers we ordered were made exactly as we asked and cooked to perfection. The employee who helped us actually came back to our table to check that our order was what we wanted and to ask if we needed anything else. I had the Teriyaki Char which has Teriyaki sauce and a fresh pineapple slice I asked for it without several usual ingredients and none were there. My husband ordered the double char with cheese and it was delicious with lots of toppings and cheese. I highly recommend this location. We were the only customers there at that time in the morning but we liked the music in the background just the right volume to enjoy yet still converse. read more

Waited to order so long did self service order and was faster than waiting for one person in front of me. Got Ice tea found no lemon wedges anymore I guess cost saving measure. Food was same as always good but overall experience not as good as it was and why didn't mind paying more. read more

Habit Burger & Grill - Single meal - Salad Near Me - Silverdale, Washington

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Not sure what the hype is. Below average food. My first and last time. One bite of a charburger and into the trash it went. Don't waste your money. read more

I am Very disappointed with their contact Center. I live on Bainbridge and my last transaction was at habit this afternoon. They will not let me call directly to the location and they are not willing to try again from the central office. The lack of consideration is very very disappointing. read more

I enjoy the teriyaki burger with the fried green beans, always delicious and made correctly. I Just wish they had drive thru. read more

2nd time ordering a burger with NO pickles. Both times...lots of pickles. Asked for fries xtra crispy- soggy and limp! Fries were exchanged (take out order). Didn't open the burger until I got home. And they have the audacity to ask for a tip before you've seen your food. FOR WHAT??? Called and the "centralized" human said to go on the computer to leave my comments. They obviously don't want my business nor will they ever receive it again. I will tell everyone to never go to Habit Burger. read more

They were so nice here and the food was great! They even brought water for my dog which she appreciated in addition to her patty!

Everything was delicious - Cobb salad was very fresh from the warm back and chicken to the avocado and egg... so good. Burgers were freshly cooked and juicy and the onion rings and green beans were exceptional. Only negative was at 1:30pm, the tables were full! Wish the dining room was bigger - guess everyone in town realizes how good their food is! read more

Been here a couple times and it's always good. I think it's as good as you're gonna get with a fast food burger.

For fast food, the Habit is my new fave! I only recently tried this place for the first time and now it has become my go to fast food. The burgers are freshly made and I love that they add avocado and make it on sour dough. I also tried a salad here and it was very fresh and filling. I love the tempura green beans and their garlic ranch sauce is amazing! As far as service goes, the staff have always been respectful, the food comes out in a timely manner, and the bathrooms are clean. For a fast food joint, this is the best around. read more

Tried it twice now and not sure why this place is still opened. Tried it when it first opened and gave it basically the same review I am giving now (years later)...If you like bread and salad then I guess this is the place to go. If you like burgers, look someplace else!! If you order the single burger you will get a HUGE bun with a TON of lettuce on it, tomato, grilled onions, mayo and pickles and an itty bitty burger that you can not even taste. Plus this time, I had to wait 22mins to receive my burger. I almost had to walk out as I had an appointment to get to and thought well I'll just try to get a quick burger here as it was near my appointment . Bad move on my part in so many ways. I really have no idea how this place stays in business and when people tell me they love this place I just assume they really like bread with salad on it. Or, they always order the double burger because they know you can't taste the burger in a single. Whatever their excuse is, I know I will never return. Terrible burgers period! read more

Service is a hit or miss. I have ordered a few times for delivery and sometimes I would be missing sauce and sauce is so critical for dipping! Lol. Dining in, is a hit or miss with timing. Sometimes it's hectic and some people are standing around staring at each other impatiently. Sometimes it's nice and quiet and the workers bring your food to the table. I really love their fried green beans. It's so good and my fave thing to order every time. Their burgers are pretty good. And they have some fun drinks that you can't get elsewhere. Great for take out and dining in. read more

Ordered a Charburger and it was the size of a kid's Happy Meal burger. Men's bathroom was trashed. Out of Dr. Pepper and other drinks. Garbage overflowing. read more

Habit Burger & Grill - Broken dispensers. - Salad Near Me - Silverdale, Washington

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Decent burger for a chain burger joint.my wife loves the fried green beans here. To be honest, not the best burger and not even in my top 5 of burger places I've had, however it is not bad and if you're looking for a quick burger and you're in the area, it's better than your traditional fast food burger joints. read more

Tried this place before heading to the ferry terminal in Bremerton, WA. Food was great. New fried avocado slices, yummy. Clean place. Good selection of drinks. Friendly service. I will stop by again. Tasty AF! read more

Reasons: 1. It took 45 Minutes to deliver when I live right across the street light from The Habit, The Trails location. In the past, I have walked to pick up my order; being already completed waiting for me to pick it up, walked back to my place & had the food be warmer than this order was. 2. DoorDash driver brought me a bag up to my door; I ended up being able to flag him down before taking off with my order. He may work directly for Doodarsh, but The Habit directly partners with DoorDash to deliver great customer service; but this time delivered, as partners, disappointment to an extreme low. 3. I called to speak to someone at restaurant; I was just direct to go online by the automated system; I tried to find help online but no luck, I received an email to review my order; Did my review but my order receipt that came with my order did not have store # or receipt code # to complete my review. I checked on my App & my digital receipt doesn't have the information as well. 4. After the service I received; Paying $71.00 dollars for 4 burgers & Fries/onion rings is an eye opener on how much I spend each time being a repeated customer since moving to Silverdale 4 months ago. My family & I have loved the quality in the food & I treat them to The Habit when we want delicious burgers, fresh fries, & crispy onion rings. I have also taken my family that have visited from states where The Habit is not available to them. So safe to say I am a loyal customer; but a sad one because in this economy; service is one of the most important ways companies can show how important their customers are to them read more

We used to love this Habit Burger, but after going yesterday I have to change my review. After reading other recent reviews it appears that this store has gone downhill in the last year, which is sad. My burger was burnt (probably because of all the recent negative reviews about them being raw), the fries are not the same as they used to be (smaller, no skins), hubby tried the new "Pretzel Pub Burger". When it arrived, it looked like it had been smashed, dropped on the floor, tiny in size, and nothing like the picture. To top it all off-everything was cold, and the cashier was rude, as I apparently interrupted her nap because she couldn't stop yawning while taking my order, and the prices have gone way up ($30 for two burgers, fries and small drinks). Will probably not be back. read more

Tasteless, burnt patty, small portion sizes - even forgot an item in my order. The Habit used to be amazing! Now they're overpriced garbage like so many other fast food restaurants. Oh, and in addition to being burnt, my patty barely covered 3/4th of the bun. Save your money and go somewhere else. read more

I love their food, but the app no longer gives me the option to substitute the burger, so that's unfortunate. I do love their tempura green beans though! I've never sat outside on the patio, but the inside area has a lot of seating. read more

Totally turned off from eating here ever again. Had a vanilla milkshake and I'm almost to the end of it and get this in my mouth, a dark brown piece of who knows what??? Gross! It's soft and looks like feces, but had no smell or taste thank goodness. read more

Habit Burger & Grill - Vanilla milkshake with unknown substance added! Disgusted! - Salad Near Me - Silverdale, Washington

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Always so good. Wish they had better drink options. Fresh food, hot fries. Yummy to the tummy. Wish it was closer

Went in waited in line was not greeted waited for 10 minutes. Then the lady greeted the people behind us and took their order at the next register. We even smiled and greeted to see if someone would come up to the register. Not sure what was going on but we needed up leaving wish it had better customer service! read more

My first time at Habit Burger I had a Teriyaki Char with cheese, a BBQ bacon char with cheese, spicy tempura green beans, and a banana nilla wafer shake. The burgers were among the best I've ever had. You can really taste the char. I tried a little bit of a tempura green bean without the spicy sauce, and it was kind of bland, but with the sauce they were amazing! They're also good with the fry sauce that you can get from the condiment bar. I like that I could get as many jalapeños as I wanted from the condiment bar. The banana milkshake was so good that it made me lament that most places don't have them. It should be a requirement that every place that has milkshakes should have banana. I thought that the prices were maybe a touch high, but pretty fair. The only real drawback was that it was too crowded and they really could use a larger location. It's not enough for me to knock a star off for, though. read more

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I have been here before, and the food is always tasty. However the cleaning in this store has gone DOWN Hill ... lots of food on floor in a couple different locations and all the unattended tables needed to be cleaned, the habit speciality drinks where nearly empty. It will be a while before I would consider trying this location again. read more

I've heard good thing about this chain for a couple years now but never got around to trying it until now. Great char flavor on the burger, good quality ingredients, and decent prices. read more

5 stars because when the order is right it tastes sooo good!!! 4 stars because too many times it's been wrong. 3 stars because our burgers are always messed up. Just eat there, incase they mess up and you need to get the order corrected. Fast food service has just gone down hill. Unfortunately... we want folks paid more, but please do t be so lazy... I've worked in food industry, it's not easy, but it's not that hard when the menu is thus simple. No onions= NO ONIONS... how do you get that wrong in every burger??? read more

Yuk. Ordered a regular Habit Hamburger pretty simple I would think. What arrived was cold and disgusting. I can't blame them for the Uber driver showing up an hour after the order was placed but even cold this is yuk. The fries soggy and the whole meal was over priced. I decided to throw it out and take it as a lose. I'd sooner eat McDonald's and that is maybe 1 star better. How do you serve this to people. Yuk! read more

Habit Burger & Grill - Habit Hamburger - Salad Near Me - Silverdale, Washington

It's fine, if you don't care about order accuracy. I ordered online before picking up. My order included onion rings with a side of ranch (a default option when ordering onion rings). When I picked up the order, there was what I at first thought was a cup of Italian dressing (it turned out to be the "garlic" part of the garlic parmesan fries that were part of the order), but no ranch. The O-rings were pretty good without the ranch, but I don't think I'll order from here again. read more

This is probably my new favorite burger place to go for a while. This is my 3rd times having Habit burger. Each time I tried them, It just get better. The burger is made fresh right from the grill. I tried their special deal which is the French onion char burger. Whooop! It's really good. The cheese just melt in your mouth every bite, not to mention the beef patty were juicy and tender. Overall, it's just prefect with a side of fries or onion ring! Forgot to mention that they are very generous when you ask for sauce. They also have a mini sauce station where they put three different kind of peppers, and other sauce too. Friendly staff, they give us a big welcome when we walk in. Patiently waited for us to order. Usually I'm always the slow one to order because I just can't pick what I want even if it's just a side order haha. Can't wait to go back there soon! read more

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It's amazing that a burger "hot off the grill" could be so cold and unseasoned. And to top it off it was covered in grease making the un-toasted bun a soggy mess. The cheese was hardly melted and from grill to eating the thing two minutes later it tasted as if someone dared to microwave an entire burger and pass it off as something special. I'd say save your money, go buy some meat patties from your butcher, local grocer, or even the frozen food section. You'll be better off inventing your own burger at home then spending your money on over hyped non-sense. Won't return. Place sucks. 2023 update. Been using this place as the standard for shitty burgers now since my first review a few years ago. It's amazing how almost every single burger is better. read more

Low quality food and service. Also high prices for crappy quality. I see this business closing within a couple years. 0 stars.

I come here like once a month. The last few times they have messed up the order but this time the whole piece of chicken was raw!!! My husband is sick already, he better not get salmonella. I understand people make mistakes but serving completely raw chicken is not acceptable. read more

Habit Burger & Grill - Raw chicken sandwich - Salad Near Me - Silverdale, Washington

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Walked in at 9:54, I know it was very last minute but they weren't technically closed. I politely asked if they could take one more order. I was quickly shut down by Cashier Ryannna(probably spelled that wrong). She was not polite whatsoever, and responded with, "NO, please leave!" With the rudest tone I've ever received by someone in customer service. My issue isn't that they didn't want to serve me, but her attitude was so foul for being someone working in customer service with the public. I get it, I've worked in the service industry my whole life and it sucks when people come in last minute but you cannot talk to people that way, and you weren't closed. A simple, I'm sorry, I can't or we just shut off the grill...would have sufficed. No reason to be so rude. I hope things get better for her, I'm positive I'm not the first person who has had an issue with her attitude...Hopefully things get sorted out and we have more friendly people working at this place that I love. *side note, I ended up at Chipotle with 3 minutes until close. I asked the same question, "can you take one more order?" And was met with extreme kindness and a friendly, "of course!" Just goes to show the difference in customer service. Positivity radiates read more

My wife and I walked in 30 minutes before closing (I know, I know kind of a jerk move) but we we're flying all day and needed some good food to bring home. The team at Habit Burger didn't let us down! The chicken Club sandwich was fantastic as was the sirloin strip sandwich. Green beans and fries were cooked to perfection. Customer service was great and all aspects of the facility were visually clean and smelled clean as well. We spent the same if not less than we would have at McD's drive-through and the quality of our meal was far superior. read more

The silverdale location now has self-service only. Bad idea. They only have ONE station to do it at, so the line up is ridiculous. The menu is hard to manage and with a long line behind you, not ideal. I love their burgers but may have to think twice about going again, especially if I don't have a lot of time. read more

Maybe the employee was just having a bad day, but she wasn't very friendly. Food was better than McDonald's, but nothing compared to a lot of other burger places. I won't be back. read more

It's a fast food burger with no drive thru . CUSTOMERS NEVER WANT THEIR MONEY AND FOOD HANDLED WITH THE SAME PAIR OF GLOVES The evening shift workers were pleasant (I know they ready to go home), but being sanitary is a must I don't think we'll be back just off an employee handling food and money without taking gloves off -he did remake my food tho after I said something read more

Terrible customer service. The manager in duty was yelling and complaining in front of customers without greeting them and apologizing for the wait. She continued to belittle her hard working staff. I explained to the cashier that I felt that was inappropriate and she told the manager who replied as loud as she could "I don't care let them come back here and work". Totally unacceptable. read more

This is my 2yr olds burger! You could have just poisoned my child with ecoli or whatever the f*#k is in that raw meat. You better hope to god he doesn't get sick.. read more

Habit Burger & Grill - Raw meat for my toddler - Salad Near Me - Silverdale, Washington

I went to The Habit Burger Grill on my last trip out to Silverdale. It's a newer place located at The Trails. I got the Santa Barbara style burger, which comes with two patties and avocado. I also ordered some fries and a drink for extra. Service was friendly and they make your order hot right after you place it, which is nice. I enjoyed the fries and the burger for the most part. I did notice the burger did not have much flavor, but the avocado and everything else on it helped to hide it. I would have preferred more seasoning, I'm not sure if there was any on it or not. All in all I think I would come back to try something else, I probably would try something other than a burger though. read more

Habit Burger & Grill - Salad Near Me - Silverdale, Washington

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