Good was prepared as requested. Staff was helpful. It went smoothly. Could not ask for more.

The food would be delicious if it didn't get everybody id known sick. 3 people, 3 sandwiches, 2 lost wages, 3 very grown adults getting sick from children who cant properly follow food protocol. Trying not running hands through your hair just before prepping food please. Usually, I won't go far as to write a review, but the manager denies any wrongdoings and was very rude when I wasnt asking for a refund or compensation. All I was asking for was for them to be more careful and to be aware. Well Mr. Manager, be aware of the food you allow to be sold at your establishment that makes people sick & the workers you allow to handle it all. The food doesn't need to be bad to cause foodborn illness. The ambiance could be better read more

We come here often and it's takes a long time. It's usually busy, and we order a hot sandwich. We order the #17 Mike's Famous Philly, add pepper chini, mustard, lettuce, and tomato. Yum! Bomb! The location is average in noise, and they play music. read more

Jersey Mike's Subs - ##17 Mike's Famous Philly - Fast Food Near Me - Silverdale, Washington

Mr. Carmody & Mr. Thompson: I am writing to express my disappointment regarding the customer service experience I had at your location on April 25, 2026, involving the supervisor who was on shift that day. I returned to the store because there was an issue with my Uber order, and I simply wanted the salad to be remade. Instead of addressing the concern professionally, the supervisor argued with me and insisted that Jersey Mike's was only following the instructions listed on the Uber order. She then reprinted the receipt and attempted to show me what was on it. I respectfully advised her, "Thank you for showing me what is on your receipt; however, I would like to show you mine." She refused and continued to go back and forth with me rather than resolving the issue. Eventually, another associate stepped in and said to just remake the salad. My concern is: why did it require an unnecessary argument and intervention from another employee just to have the item remade? That was the entire reason I drove half a mile to your location at 11065 Pacific Crest Place, Silverdale, WA 98383 from my home. If I wanted to avoid the trip altogether, I could have simply filed a claim through Uber. Instead, I made the effort to come in person so the issue could be corrected quickly and courteously. I hope this matter is addressed with the supervisor involved, as customers should not have to experience resistance or confrontation when seeking a reasonable resolution. Thank you for your time and attention. read more

very rude staff. this was my first time at jersey mikes. it'll likely be my last. The guy with a beard should not be around customers. standoffish and rude. i'm taking this up to the district manager, and i'm super disappointed. read more

Not a great Jersey Mike's Location. Let's get this out of the way. There's nothing wrong with the food at this location. It's exactly to the standard that you would expect from a Jersey Mike's. No deficiency here. So if you like Jersey Mike's, you'll like this. If you don't, it won't change your mind. So why is this location lacking? Well, for starters the location is terrible. They're a victim of the Trails Development, but it's out of the way, it's difficult to get in and out of, and the parking lot is terrible. So it makes it inconvenient to stop in and grab a quick lunch. Second, the layout of the restaurant itself is bad. You have to walk to the back of the restaurant to order and walk past the very limited seating to do so. Also, the seating itself is very limited and if you do manage to snag a seat you're going to be eating by people standing in line. Which brings us to the BIGGEST issue... The LINE! Oh my goodness. You will be standing in line FOR-E-VER. Slowest line in the history of Jersey Mike's. And they have like six people behind the counter, what are they all doing? Not helping things move through the line promptly. Every time I've been here it has taken forever. And they also seem really poor at balancing mobile orders and people in line. And every single person takes like five minutes. I know the whole thing about Jersey Mike's is they shave your meat and cheese as you order, but come on?!? This is ridiculous. A lot about this location that just can't be overcome (the location and the layout). But the speed of the service could absolutely be addressed. read more

Hint - Call and order, then pick up, or use the app, whichever works for you. This is why: When I first walked in, I was happy to see only four people in line ahead of me. I thought I'd be out quickly. Why it took 30 minutes for four people, I don't understand. I saw a woman come in, pick up her bag and walk out again, she must've used the app. She was probably back at home or work eating her sandwich by the time I got to order. Every employee was polite, and the Roast Beef sandwich is and will always be my favorite, it was delicious. read more

Stopped into Jersey Mike's and had a great experience. The service was excellent -- the staff was friendly, knowledgeable, and genuinely helpful. They took the time to walk me through the menu, offered suggestions, and clearly knew their products well. Everyone was very nice, and it made the whole visit easy and enjoyable. I'll definitely be back! read more

I've become a somewhat regular to this establishment as of late and have routinely revived exceptional service. I had the opportunity to have my sandwich made my the sub slayer of the month Hailey and the food was absolutely delectable. The customer connections were amazing and created a wonderful ambiance. 10/10 one of the best jersey mikes I've ever been to! read more

I've had so many subs at Jersey Mike's, Silverdale, that I'm sitting on 700+ points and have already used points for free subs a number of times. That's how big a fan I am. Most of those subs have been #13 on the menu, the Italian sub (why don't they call them hoagies? I'm originally from NJ and we never called them subs!). On 11/4/24, I received an email announcing their limited time pastrami sub...classic or chipotle. I ordered a classic and it was one of the most disgusting subs I've ever had...and definitely the worst sub I've ever had from JM's. It contained nearly as many large pieces of unchewable, undigestible, fatty gristle, as it did meat. I'll never order this again. It's back to sub #13 for me. read more

Jersey Mike's Subs - The absolutely yukky Classic Pastrami Sub. Meat? That's not meat! - Fast Food Near Me - Silverdale, Washington

Over a half hour waiting for my order AGAIN. Dont ever believe the pickup time. employees all act like it's the customers fault .

All these workers deserve a bonus or a raise!! They had to deal with judging stares and mean customers. They can only work so hard, while the greedy consumer expects instant service. I love the positive attitude from each one of this location's employees! They went above and beyond today while the overwhelming customers and orders kept flowing in! Everyone should practice a little patience and kindness to these hard working kids!!! read more

Jersey Mike's Subs - How busy these folks are! - Fast Food Near Me - Silverdale, Washington

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The other day I wanted something for lunch, but not the usual Subway or Quiznos... so I tried Jersey Mike's. I ordered the #56 Big Kahuna Beef sandwich. It came with peppers, cheese, jalapeños...and it was oven warmed. In fact While I sat at the table and didn't witness its preparation, I'm pretty sure they cook everything on the grill, then stuff it into the roll. It was fantastic. Very tasty. Unfortunately it's also much more expensive than other sandwich shops...$15. While it was a wonderful sandwich, and I enjoyed it immensely...the cost will mean that it's only something for me to enjoy less frequent. But don't let the cost be your deterrence...check it out for yourself. You will enjoy it...I'm certain. read more

Jersey Mike's Subs - Fast Food Near Me - Silverdale, Washington

I was very happy with my Super Sub with added banana peppers and jalapenos. I will definitely be back again to try other menu items. Thank you! read more

Really good sandwiches, especially if you get them Mike's way with the standard veggies and their signature oil and vinegar mixture. I got mine in a bowl without bread, and it ended up being probably just as good. They have pretty generous helpings of meats, which I appreciated. The staff were pretty helpful and understanding, too. The server making my order seemed to be new, but nevertheless made it perfectly. Jersey Mike's sandwiches are a little more gourmet (and thus a little pricier) than your average Subway fare, but they're great to have every so often. read more

Jersey Mike's Subs - Jersey Shore Special (#2) in a bowl, Mike's way w/ pickles and jalapeños - Fast Food Near Me - Silverdale, Washington

I ordered off of Uber eats, a giant sub with extra meat. My sub barely had enough meat to be a regular sub. Second time I've gotten from here and it's skimpy to say the least. Will not be going to this location again. read more

Jersey Mike's Subs - "Extra meat" that I paid 5 extra dollars for. #9 club surpreme - Fast Food Near Me - Silverdale, Washington

Hit and miss with these guys.... Shouldn't be that hard to make a sandwich Center the meat evenly along the whole bread end to end..then have some pride in what you've built....people come back for good food and orders that are filled properly. Service 1st and making a great sandwich is your goal. Orderd way ahead of time and like most of these reviews they were clueless. Man spending 50 bucks now days gets you this... Might start making my own subs...who knows Might come back.... Wish my last order was right. Local guy 40 years Great store Ambience wish service matched. read more

Very disappointed at how disrespectful and rude the employees were here. They forgot sandwiches in our order, and then gave us the completely wrong order altogether. We tried calling multiple times only to have all of our calls ignored. Will only be going to Poulsbo from now on. Definitely not a regular sized big kahuna with chipotle. read more

Jersey Mike's Subs - Not a big kahuna with chipotle - Fast Food Near Me - Silverdale, Washington

My company donated to there cause we recieved free sandwich vouchers . I've had no problem using them till i went to silverdale..i got interrogated but what i can assume was the manager i will not return to that location read more

I have always liked Jersey Mike since I first discovered it about 20 years ago in North Carolina. I was super excited to find the one in Silverdale a couple years ago when they opened. They didn't get it right at first, but I think over the past that have time they figured it out. And the sandwiches are pretty good. The only problem I have is the meat doesn't really look like it's off the bone but rather looks compressed even though they slice it in front of you. Their bread is usually quite soft and tasty. They have a relatively new bread that's got rosemary and Parmesan on it and it's my new favorite. I love the turkey sandwich done my way. Not Mike's way but my way. My second favorite is Italian. They are good sub sandwiches compared to other sub places. I visit once every couple months or so. read more

Jersey Mike's Subs - Fast Food Near Me - Silverdale, Washington

Ordered food was not ready at said time place was busy and skipping over orders never coming back

Jersey Mikes is my favorite sandwich restaurant ever but I am so disappointed with this particular establishment. I have ordered from this restaurant many times for carry out. Never had a problem... until today. I ordered the Italian with all the fixings and requested light mustard and Mayo. Didn't get any mayo but got soooo much mustard it was unbearable. I got a sandwich to split with my husband and he couldn't finish it. He threw his part away. I'll make the drive to Poulsbo. read more

Jersey Mike's Subs - Too much mustard! - Fast Food Near Me - Silverdale, Washington

Always something at this location. Didn't completely wrap my sandwich and spilled all over bag, cookie & water. As you can see in pictures there's not enough wrapping to cover spilled end portion. read more

Jersey Mike's Subs - Not enough wrapping - Fast Food Near Me - Silverdale, Washington

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Good service . Last time we were in they did NOT do it Mike's way . Okay one time but tonight our sandwiches had goid ingredients but the bread was so hard and old could not even eat . read more

I like jersey mikes but this one wasn't too impressive, the line was super long and the staff was pretty slow too. They were nice though. I will think twice about going here again though. The food was pretty good though. read more

Jersey Mike's in general is an amazing deli. This Jersey Mike's... Just say no. Every time we go there our sandwiches are delayed. Today we went there to pick up an order that was placed at 9:45 AM for an 11 AM pick up and it wasn't ready until almost 11:30 AM. 30 minutes late to pick up only two sandwiches that were ordered in the a.m. online. People are going there on their lunch breaks and order ahead for a reason. We also asked that the sandwich have two special things done. No toasting, mayonnaise on both sides of bread. Sandwich came toasted, no extra mayo. When I told the girl working the register that the sandwiches were 30 minutes late she wouldn't look at me and never answered. The organization of this Jersey Mike's feels like that Super Bowl commercial where the monkeys are running the business. No order, total chaos. I tried to call to complain and of course no one answers... And their voicemail box is full. ‍ read more

Best Sub Sandwiches!! Fast and friendly service, and fresh ingredients! Whenever I'm hungry, and not sure what I want, I get Jersey Mike's!,

I've gone to multiple jersey mike's and have never been charged extra for substituting meat. I get the Club sub and always substitute the ham for hard salami and have never been charged extra. $4 for extra meat? What is extra? I didn't ask for more, I didn't ask them to do anything EXTRA. I DIDN'T WANT EXTRA. I simply wanted a substitute. Do not recommend this location! Also Long line, poor service. read more

This is a great place to go fantastic sandwiches, extremely nice staff and fast service. Also Spencer makes the best sandwiches I've ever had. read more

The resteraunt is located in a great location and within a shopping center. The staff were friendly and helpful upon ordering. The selection of food options were great and the items used on the sandwich were freshly sliced and the condiments made the sandwich all the more tasty. The resteraunt was clean and the bathrooms were tidy. The new employee to whom helped us from start to finish with our order was kind and attentive. read more

Jersey Mike's Subs - Fast Food Near Me - Silverdale, Washington

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You should open your sub before leaving. They gave me wrong sub and at work already so sucks!

This store has one of the best teams/staffs ever! Everyone is friendly and greets you, they work at a fast pace and are handling all order very smoothly. My tuna sandwiches are always fresh and are made exactly how I like it! I will recommend having your lunch from this location! Thank you guys, you guys rock! read more

Super friendly & fast! That goes a long way in this day and age! I appreciate you guys

My New Favorite Sub Shop in the area !! Every sandwich so far has been Great !! I love the "Mike's way" they do their Cold sandwiches and the Grill they use for the Hot sandwiches. Cool that they cut the meat & cheese to order just like a local delicatessen. In the new Silverdale Trails shopping complex, this place has a cool feel to it. It has a TV hanging inside as well as a few tables outside to attack your sandwich instead of eating it at home. Not abundantly available in this area are the "Tasty Cakes" dessert cakes, nice touch. The Original Philly Cheesesteak is Awesome. The only thing that I'd say that I'm not to fond of is that they have Pepsi products..... But the Awesome sandwiches are worth the sacrifice.... Lol, and I can just buy a Coke on the way home...... I'll totally be back for my Sub sandwiches, probably more than I really need too...... read more

Jersey Mike's Subs - Opening Weekend at the Trails !! Woo Hoo...... - Fast Food Near Me - Silverdale, Washington

Don't often leave reviews but had to after my most recent experience ordering from here. Wanted a hassle free lunch so ordered a couple sandwiches to be delivered. Have ordered in the past and usually took about 45-50 minutes to get food. Not the case this time. After over an hour of checking the app there had been no change to status of my order. I called the store and the high schooler who answered tried to make it sound like they were just finishing up our order but it was clear it had been totally forgotten about and would never have been made if I hadn't called. There was no offer of any discount for the long delay or even an apology offered. Although when we finally got our order I did see "sorry bro" written on my sandwich bag. Totally professional. There sandwiches are alright but not nearly good enough ti put up with that again. I'll happily drive to Jimmy John's to pick up sandwiches next time. read more

The Jersey Mike's in Silverdale has always impressed me with how friendly and helpful the staff is. I love the sandwiches but come to this particular spot in large part due to the employees. read more

My wife and I went here for lunch today. This was my first time in a Jersey Mike's. We arrived at 11:30ish. That being said, the process did not go well. Right off the bat, the order station took about 10 mins. I would say that was at fault of the customer in front of me having a laundry list of orders for what I assume his coworkers or what not. My wife orders the Veggie and I get the Buffalo. I am told drinks and chips would be added if needed at the register. Okay -great, except they literally forgot about our order for the next 45 mins or so. Countless people come and go, and I am getting fustrated to say the least. My wife's sandwhich take about 20mins to get completed. They hand it to me without confirming any other concerns of mine, like where the hell is my drink? I end up just grabbing one from behind the counter myself. So now I am just waiting for my buffalo sandwhich to complete, which I expected to be done fairly soon after the veggie sandwhich was done. However, I see more people come and go, and by now the time is about 12:30. By 12:38, I finally get my sandwhich. The food is good but not worth the wait it took. I am going to give this place another chance, but mistakes like forgetting to put the order in are just unacceptable. This review would be a 2/5 stars but they did throw in a free sub voucher for next time. Service drastically needs to improve. Walk-ins should be prioritize over mobile orders, or have dedicate staff to fufill the mobile orders while other staff work on physical customers. read more

I have eaten at a few different Jersey Mike's around the Puget Sound area and I must say the one in Silverdale gives you a lot less meat than others. Try not to eat at this one if you want a good sub worth the money. read more

I have mixed feelings about this one, the sandwiches are really good, but I'm not convinced they are worth the price. The people that work here are, for the most part, very very nice and helpful. We had one that was really clueless, but otherwise, everyone knows what they are talking about and are super nice. They make good sandwiches, everything we have had we have liked, but it is expensive for what it is. I honestly think the sandwiches at the commissary are better than here (I swear they put crack in those sandwiches they are so good), so this is definitely nothing to go out of your way for, but if you're looking for a sandwich and are in this area, it's a solid choice for a decent sandwich. They also have a military discount too, which is great. read more

Holy hoagie, Batman! Jersey Mike's is my number one go-to for awesome subs and cheese steaks. I ordered the #17, expecting the traditional Philly-style steak and cheese one usually gets at mostly every place in town who serves one. Man, was I pleasantly surprised! The amount of top quality meat and gooey cheese going into this masterpiece was outrageous! I literally began drooling like Pavlov's dog, smelling the delicious aroma of steak sizzling on the grill. Carnivores will appreciate the well seasoned melt in your mouth tenderness of the steak from the first bite. They say the simple things in life are free. This simple yet extremely delicious sub may not be free, but you most certainly get more than your money's worth and more at Jersey Mike's. Friendly helpful staff plus great food equals a great eating experience. I would definitely recommend that you check it out! read more