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    H2O Suites Hotel

    4.5 (77 reviews)
    PriceyHotels
    Open 12:00 am - 11:59 pm
    Updated 2 months ago

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    Giovanna C.

    Had an amazing stay at the H2O Suites in Key West! We decided to stay in a room with a private pool (not the plunge, but the private actual pool) and it was lovely and private. We had a corner unit and had it all to ourselves. The room was very spacious and we also had a front patio with a swing bench which was really chill. Staff was fantastic and the location was just perfect. Check-in and check-out was very efficient and easy. CVS was walking distance and great places to eat were a block or 2 away. Bike and scooter rentals are right behind the hotel too! I would DEFINITELY stay here again and HIGHLY recommend it to anyone looking for a quiet and private getaway!

    Kimberly F.

    Beautiful ~ PRIVATE !! Romantic, no kids ! Our great bartender Casey was the shit ! Massages in our room! Presents when you leave & drinks when you arrive. Ice cream, waters, muffins all stocked & waiting . Great Amazing place to be, such an epic experience. Pools were great. Hospitality staff amazing. Room care exquisite! Smoke friendly, definitely a plus. It's our prerogative. Great mini bar, not too pricey! Friendly people! Such great amenities. Perfect garage for your golf cart. Coming back very soon ! All round

    Lobby seating
    Brittney P.

    We came to visit Duval street and the southernmost point and asked the locals for recommendations on the nicest hotel walking distance from both. Pretty much every person we asked recommended this hotel. While the prices are steep, I do feel that it's worth it. We checked in late and we were offered champagne. The night crew was awesome, helpful, and so welcoming. They showed the best customer service! Our room had a private pool and a very tropical villa vibe. It appeared that all the bottom floor rooms have private pools and the second floor rooms do not. The premier rooms feature more privacy in regards to the pool in the deluxe rooms but they both are indeed private. The hotel is Adults only but it was in no way, shape or form a party hotel or loud. The room was impressive! It featured high ceilings and a large shower. The bed is comfortable and the room features two large TVs. The vanity was perfect in regards to size and lighting and the toilet is private. The hotel doesn't have a resort but it has a lovey rooftop bar and pool that overlooks the surrounding areas. Next time we're in town visiting, we're planning to come back.

    Honeymoon Strawberries and Champagne
    Nik K.

    Not sure how to start this review since we thought our stay at H2O was exceptional. We enjoyed our 6 day stay at this trendy, beautiful, upscale property in Key West. From the moment we checked in, we knew we had made the right choice in celebrating our honeymoon at this property. Our room (#5) sat a little beyond the courtyard. We had a private pool and the landscaping provided just the right amount of privacy. Our room itself was absolutely beautiful. We had a large king bed, sofa (with TV), refrigerator, vanity, shower and separate bathroom. Oh, how could I forget the complimentary daily baked muffins, Dove ice cream bars, happy hour bloody marys, mimosas, and wine from (1 pm - 5 pm). H2O is only a short walk from Duval St and sat on the much quieter end of the area near the Southernmost Resort. This place definitely has a WOW factor and once you stay here, you really can't stay anywhere else. Thanks H2O for your amazing hospitality (and thank you Sabrina for putting up with me and my husband bothering you as we passed your desk every day, hahaha).

    Room 11 at the end not under the pool. Luxury suite
    Nichole B.

    Should've just stayed at the hotel, it had Everything you could want. Next time I Won't get a private pool bc the pool upstairs was all you needed should've saved the money but it's worth it it was our honey moon. Great choice on hotel!

    Courtyard jungle.
    Vandad C.

    I've rarely been to a hotel where it looks just like the promotional pictures from the owners. Everything was immaculate. The staff is great, the room was fantastic, and the location is perfect. You're close to all the cool stuff on the south side of Key West. There's a turn down service that includes free mini dove ice creams and delicious muffins from a bakery nearby. Mini-bar prices are actually not that bad either. Parking is free, you just need to get a tag from the front desk. Some rooms include a tiny pool but the premium for those is almost twice the asking price of the rooms without. There's a tiny 24 hour a day gym that could fit at most two people working out. There's also a rooftop pool and you get access to the Southern Most point beach through the hotel, though it's crowded and tiny there.

    Cracking, peeling paint
    Jodi S.

    We were totally pumped for our two-day getaway to celebrate our 25th anniversary (we haven't had a weekend away in nearly 8 years!), and we felt we have earned a couple nights away in luxury! H2O is definitely a splurge at nearly $1800 for two nights, which is why we were shocked at what we experienced. When we checked in, we were given champagne. There were anniversary balloons in our room. Those 'little touches' were most definitely not lost on us. All that said, though, we were surprised to find our private plunge pool wasn't private at all - anyone walking by or staying in the rooms next to us could see in. We were also shocked to find our pool was as in disrepair - peeling paint, weird (and gross) 'floaties' in the pool, and the bottom of the pool contained a good amount of sand and was badly stained. The entire pool just looked dirty and didn't look anything like the photos. Our first night at H2O was spent on a broken bed which resulted in almost no sleep. We alerted the front desk first thing the next morning and we were assured that our bed would be tended to. When we got back to the room later that afternoon, we could see that housekeeping definitely came, but he bed was not fixed, and the door to our room was left OPEN. Yes, you read that correctly - the door to our room was left ajar. We then noticed the bed was still horribly broken. In the midst of a downpour, two men came to assess the bed. Despite a bit of a language barrier, we were able to get our point across and explain what was wrong - and sure enough, it was determined there was a problem with the box spring. Unfortunately, in having to fix the bed, the clean bedding was pulled off and placed on the floor. When housekeeping returned to remake our bed, they wanted to remake the bed with the sheets that had been removed and put on the floor. The staff literally argued with me and insisted it was clean - and it was before being put on the floor. Ultimately, housekeeping agreed to remake the bed with fresh bedding, but not without making us feel like our request was absurd. Also, the comforters are not washed or replaced between guests - they are wrapped in two sheets, but are re-used between guests (I specifically asked two different people from housekeeping who confirmed this). Further, when our room had been tended to earlier in the day, the robes were removed and not replaced with clean ones (we did not expect replacement robes, so we had them hanging on a hook to dry). There was a sign that the robes were available for purchase at $75/each. How could I prove we didn't take them?! We requested two fresh robes and housekeeping ultimately complied, but again, it wasn't without hassle at that point. We were made to feel like we were being difficult customers when so much had already gone wrong already. The last straw for us was when we requested a late checkout (checkout is at 11, but we were told during checkin that if a request is made on the day of checkout for a later time, it can be extended until noon). We called around 8:30 a.m. on our checkout day to find out we could not checkout at noon; we were told they had "given away all of the late checkouts" and we were expected to leave promptly at 11. No adjustments were made to our enormous bill for the mishaps that we experienced. Extending our check out (even if just one hour later) would have been easy way for us to leave feeling a little bit better about the amount we spent. Nope. Bottom line? If you have low expectations with regard for cleanliness and room upkeep, this is your place. If you feel like spending nearly $900/night on a hotel room should afford you the luxury of what the photos look like? Save your money and stay elsewhere. I can see how people love this hotel because the attention to detail IS impressive. But so many little things were missed during our stay, it left us with buyer's remorse rather than the buoyant feeling we expected to feel after such a big splurge. We wanted to truly celebrate our 25th anniversary, not walk away feeling like H2O was a bait and switch. We will not stay at H2O again - it simply wasn't worth the cost (for us). But, if you have a disposable income and $1800 for two nights is your speed, your expenditure will include two muffins and two chocolates every evening, you'll receive frozen chocolate Dove bars, and your fridge will be restocked with bottles of water - like I said above, these little touches were absolutely appreciated. But the minute details like having a bed that's not broken, or having a plunge pool that isn't in disrepair, or having the robes and slippers removed without replacements, or the door being left unlocked and open by housekeeping were completely overlooked. H2O nee a facelift and a customer service overhaul.

    Joshua R.

    This hotel is second to none in Key West, in my opinion. I see why it's rated the most romantic hotel in the United States!! This cozy boutique hotel is tucked at the intersection of Simonton and United about one block off the southern end of Duval. It's just over three years old and has 22 rooms. The bottom floor rooms have heated plunge pools to keep them comfy year round. The hotel has a couple of policies aimed towards keeping this charming place quiet and relaxing. Guests have to be over age 25 with no exceptions, even if traveling with family, it's 25 and up only. Also, they have utilized space well and made it where the place feels so intimate and romantic people are communicating quietly discreetly. H2O also has an all day happy hour?!? Free Mimosas and Bloody Mary's from 11-1 and then 1-6 free Pinot, rose, or Chardonnay. Bar closes at 6 again to maintain atmosphere at the hotel. The staff is what truly makes this place. Shout out to Carol our poolside rooftop bartender for being so nice, and really taking awesome care of us to make sure we were always comfortable. Also shout out to Zabrina. She checked us in quickly and efficiently, had roses and champagne arranged for the anniversary, and even walked us to the room and showed us around to make sure we had a good feel of it all! The rooms are huge, big showers with good water pressure, housekeeping staff works very hard, and the beds are super comfy!! All in all we loved our trip and have found our new spot to stay in Key West!

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    Fantastic! The suites were amazing, quiet and romantic! So happy we found H2O. Highly recommend to all!

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    Page 1 of 2

    Ask the Community - H2O Suites Hotel

    This looks so beautiful! How is parking?

    They have limited parking in garage but plenty very close

    Don’t See Your Question? Ask Away!

    Review Highlights - H2O Suites Hotel

    We stayed in a Premier Luxury Suite with Private Pool for 4 nights, and everything was exactly as shown in the pictures.

    Mentioned in 14 reviews

    Read more highlights

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    We haven't stayed here although the place looks awesome. Rooms open to the pool…read more We just stop at the bar, which is really cool looking. Stylish! But then they showed us their rooftop bar (live music!) that overlooks Duvall St. so now that's our go to spot to drink and people watch. See you there!

    Recently stayed at this beautiful boutique hotel. Feels more like a bed & breakfast then typical…read moreMarriott property. Property does not have one consistent vibe, but it is closest attributed to South Beach/modern. Rooftop bar has live music in the evening and good drinks while overlooking Duval street. Breakfast selection is good, but if you are used to complementary breakfast through the Marriott status, then you are only offered eggs, bacon, granola, and toast. Sadly the bacon was stale (we were one of the first, if not the very first to order breakfast, so it being completely cold and stale tells me it's not from today). We asked for coffee at breakfast and were pointed to the coffee station on the front end of the bar. Just drip coffee, nothing special. No milk, alternatives or honey, just cream, sugar and stevia. That part could be improved for it being about $400-$500/night. The room itself is decorated well and clean. Plantation shutters look great, but they do let in light in the morning since hotel doesn't have any curtains. Walls are thin as we heard the phone ring, but turns out it was our neighbor.

    Opal Key Resort & Marina - Overview of King room pool view.

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    Andre Made Our Stay! We stayed at Opal Key Resort & Marina…read morefor a quick one-night staycation, driving down from Islamorada for an event at Sunset Key -- and our check-in experience with Andre was truly outstanding. From the moment we arrived, Andre welcomed us with a big smile and an energy that immediately put us in vacation mode. He was professional, personable, and incredibly attentive. He took the time to walk us through everything we needed, made sure our accommodations were perfect, and shared some great local tips that added to our trip. It's rare to meet someone who delivers top-tier service with such genuine warmth, but Andre absolutely does. He set the tone for a great stay and made us feel valued from the start. Huge thanks to Andre -- the resort is lucky to have him, and we'll definitely be back!

    After an absolutely horrible and very expensive reservation at a different hotel, we had to find a…read morenew hotel for our three nights in Key West, Florida. It was late night and there was not much available. Miraculously, this place ended up our final destination after 4 of us were on our phones for literally at least an hour. We ended getting to the place nearly 10:30 pm. The staff was AMAZING!! The place was beautiful with a location right in view of the water. The rooms we got were impeccable. Crisp white sheets, fluffy white towels, plenty of bottled water in the mini fridge. Poolside, they offered cool individually wrapped facial towels, sunblock, sunglasses wiping cloths, and much more. Their restaurant was ocean facing and very nice. We ate breakfast there 2 days in a row and it was wonderful. The only issue was our beautiful view was blocked by cruise ships on both days. The ships were there until nearly 4 pm... that part was definitely not good planning for the view. But for watching sunsets after they were gone... ohhh my goodness. All in all, a fabulous place, sensational customer service and respect. But do expect it to be on the pricier side... well worth every penny.

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    Absolutely LOVED this place. Free beer or soda upon check in. FREE HAPPY HOUR like what?!?! How can…read moreyou beat that??? All the staff are friendly and nice. The property is filled with hammocks and tree swings, perfect places to drink your FREE coffee or tea from the lobby every morning. You know what I loved more than all the free beverages (lol)? The fact that we visited in the middle of summer and didn't get bit by a single mosquito! How is that even possible in Florida during summer??? They must spray & have mosquito repelling plants. Or super powers. Our room was cute and clean. We got the standard room (no upgrades) after the Hyatt screwed up our reservation and we were scrambling to find accommodations last minute. But ya know what?! This place was so much better! I can't rave enough about Eden House. We are definitely staying here when we come back!

    ***Buyer Beware*** This hotel is a scam. They advertise…read morerooms with queen size beds that are clearly full size at best. I actually measured the bed and it was far smaller. On top of that the room is almost closet sized with an exposed shower and sink which makes it feel very humid in the room. Theres barely enough space between the bed and wall to walking into the room. The shower also hadn't been cleaned with a piece of old soap stuck to the floor and bug crawling under the pillow when i moved it.. I brought it to the attention of the man working the front desk who first told me it was a queen. The GM came on later that evening and admitted that it wasn't a queen and offered us a slightly larger rom but same size bed. Again the sink was in the room and it was stuffy and humid which made it hard to sleep more than four hours. I canceled the room after one night and tried to get my money back, but they've refused. Do not stay at this hotel. The "queen room" is basically just a hostel at hotel prices. $260 a night in my case.

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    Our stay at Casa Marina was one of the most disappointing hotel experiences we have ever had,…read moreespecially for a property that markets itself as a luxury resort. The room had a serious cockroach infestation. We found cockroaches inside our Stanley cups, throughout the living room area, in the bathroom, and even crawling out of the room phone. It was beyond disturbing and completely unacceptable from a cleanliness and health standpoint. What made the situation even worse was the hotel's response. After reporting the issue, there was no real solution or accommodation provided that made us feel safe or comfortable staying there -- especially while traveling with our baby. We ultimately had to leave the hotel at 1:30 in the morning with our infant because we could not continue staying in those conditions. The property itself is beautiful and the location is great, but none of that matters when basic cleanliness, sanitation, and guest safety are not being maintained. For the price point and reputation of Casa Marina, this experience was shocking. Management seriously needs to address the pest control and guest service issues at this property. Unfortunately, after this experience, I would not stay here again or recommend it to others.

    Marquesa Hotel - Front porch

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    What a fantastic place! We were looking for a "non hotel" experience for this trip and just loved…read morethe luxury boutique feel of the Marquesa! It was a relaxing Oasis just two blocks from the hustle and bustle of Duvall, allowing you to partake in all the day and night activities, but then escape back to your quiet, peaceful place to unwind! The room was much larger than we expected with a large living room area with desk and mini fridge full of different drinks, with more drinks of all types on top, with a variety of snacks! The bedroom was also large, with a large closet and a VERY comfortable bed in a room that darkened to allow us to sleep in one day. Both rooms had TV's if you wanted to unwind with different show types. The bathroom was gorgeous with separated dual vanities so no spousal battles getting ready, a separate water closet (also helps avoid battles :) ) , and a huge shower with a great dual shower head fixture including rain shower. Given the propensity for high temperatures in FL, the AC in this place was great and ceiling fans kept the room as cold as you wanted. The pool areas were little botanical wonders full of great foliage, comfortable lounge chairs and just gorgeous serene surroundings. There were usually only a few adults there so it was a quite paradise to go read a book in the shade, lay out in the sun, swim or just relax. I'm not much of a pool guy, but even I enjoyed our time at this one. The lobby area is really cool with a refreshed vintage house and vintage furniture and decor. We ate at the cafe one day for breakfast and got great service and a pretty good meal. The staff was mostly friendly with a few more mellow younger folks, but some really nice housekeeping staff who joked with us! The only issue I could see is potentially the parking. We got lucky and found some on street spots but if not, I couldn't tell if they had enough parking and it's a little pricey at $30/night. This kind of quality doesn't come cheap, but we will absolutely splurge and stay here again if we return to Key West and have already told others about it!

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    The MARKER has won me over !…read more From the outside of the property the place looks great and looks like many of the homes in Old Town but much newer and much bigger. And inside the building the decor is keys typical but done so well and the entrance up the stairs is great. I also love that they have a private garage beneath the resort. Once we got our keys, we passed through the pool areas (more than one pool) and it's lovely; so tropical with tons of palm trees and other plants and it's kept so nice. We arrived to our room and was so pleased, so clean and decor made us feel good. As nice as everything was I wanted to go out for the night and the location for this can't be beat. Right by the Bight Marina so we have a lot of restaurants/bars to choose from like Boat House, A&B Lobster, Half Shell Raw Bar and Schooner Wharf and in the morning you're right by Cuban Coffee Queen. Also the location is walkable to Duval Street so you have more restaurants more bars and lots of action.

    We Stayed here for 2 nights and really enjoyed it. The location is phenomenal... walk to…read moreeverything. The hotel was very nice (smaller somewhat boutique) , cool vibe. Not really a resort as someone else also mentioned... although there is a mandatory $56 a night resort fee. The hotel was clean , the room was nice with a separate shower and bath tub, balcony, the bed and pillows were great. I'd def stay here again as long as I can still $wing it

    H2O Suites Hotel - hotels - Updated May 2026

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