arrived at 5:40 PM. business closes at 6:30pm. The sign on the window said open but from the time that I got out of my vehicle and walked to the door, someone changed it to closed. Turned the lights off. And locked the door. I was going to buy a gift card for a teacher gift now I won't spend another dime for anybody's gift. Terrible read more

It was just ok. Used to be great when the other owers (Ms Ivy) was there. Had Anna, and sorry.. but she had an attitude. I did not have a comfortable relaxing feeling. She needs to listen, and be kind to customers. a little overbearing read more

hello I have been a long time customer and the receptionist was being very fake nice and rude saying that she could not take a walk in when Walkins are supposed to be welcome and I went during the day. They need better customer service. read more

Today while I was at this location to get my nails done I had a diabetic emergency. My blood sugar dropped and I came very close to passing out. The staff got me water and peppermints to help me recover. I will NEVER go to another nail salon. The owners and staff at the location are absolutely amazing. After I recovered I was able to have my nails finished and they look GREAT as usual! I highly recommend this location to anyone and everyone who could use their services!! read more

H2K Nail Spa - Nails - Nail Salons Near Me - Covington, Louisiana

Unfortunately, can't say this is a 5-star experience anymore. I moved out of town, but when I've come home to visit over the last 2 years, I've made an appointment at H2K and each time it's steadily become a totally lackluster experience. Enough now that I won't be returning after today. My pedicure was really just getting my nails painted, unless you count touching my calves for a 15 seconds the "massage". My nails are cut down to the stubs, there's gel on my skin and cuticles on both my toes and hands and I'm bleeding from two toes. Also, I currently live in the Bay Area of California and I spend less at the salon there for the same service and the experience is wonderful even when just getting a basic gel mani/pedi. $88 for annoyance, and honestly it's 2022 and I can get that for free. read more

A few months ago I would have reported this as being the best nail salon on the Northshore but not anymore. First, you need an appointment. I scheduled one and still had to wait thirty minutes to see someone. I left very frustrated and decided a few months later to give them another try. Same thing- made an appointment and waited 30 minutes to be seated- not to see a nail technician. On top of that, a customer who was scheduled after me was taken before me. The secretary noticed but did not correct the situation. I believe the issue is they are overbooking. Do not schedule appointments if you do not have the employees available to work. It's that simple. And do not waste our time. We have other errands to attend to during the day and this is why we are scheduling appointments in the first place. It's time to take a look at your scheduling practices and fix them or you will continue to lose good customers. read more

I received a gel manicure and pedicure. While the place is clean and people are respectful, I was there for 2 hours for a simple service and my nails are already lifting after two days. read more

The absolute worst. I've given this place a chance because is closest to me but I will drive the extra 10 minutes to go ANYWHERE else but here. My nails and cuticles are ruined. I wasn't going to post anything but two days after a terrible experience my nails are sore and hurt anytime I touch or try to do anything. That's not right. read more

H2K Nail Spa - Nail Salons Near Me - Covington, Louisiana

Came here after going to an apt on the north shore for the holidays , me and my nail tech friend came . We were very pleased , they have a manager who runs the desk and escorts everyone to their chair and she seems very organized . They have a lot of colors to choose from as well . Tvs , it's a very nice place , not sure if they take walk ins as we made Apts read more

Decided to check out h2k because my normal place was closed for the week. I found it on Yelp and decided to go because of the good reviews and the pretty newness of the interior. I'm so glad I went. I had Cecilia who was a dollllll! One of the kindest nail techs I've ever had. I love that she introduced herself to me and asked my name. She made it very personal. She made me feel comfortable. She also took her time and made my nails look natural and perfect. I would totally see her every time. Their prices were great. I haven't decided if I will go back to my old location just yet read more

H2K Nail Spa - Nail Salons Near Me - Covington, Louisiana

First time going there and I was very very disappointed. Most likely will never go back. I've had numerous pedi's in the past and never felt dirty or gritty when I got home like I did with this place. The whole experience was disappointing considering they charge more than others. I hated my polish. It was lumpy and uneven, so I removed the polish and repolished my nails myself. My usual place was closed for vacation that's why I ended up there. Never again! read more

They lie and say credit card machine is down so you can fork over cash. Not very friendly and crappy rushed work. RUN BACK TO YOUR CAR!! read more

The last time I visited this salon, I received decent service. Today I walked in, they put me in a chair, and I waited ONE HOUR and was never given any service. Never again! read more

I've tried this Spa out a few times. The first time I was very comfortable. They played soft Christian music. It was such a breath of fresh air. The lady at the front greeted us. She was nice. I also noticed how she kept the windows and mirror finger print free. There's nothing like a clean spa. The services were great. The second time I went the service was good. I went again less than a week later to change gel color on nail and toes. Dawn completed this service for me and I wasn't pleased . She removed the polish and didn't clean the toe nail bed properly prior to putting the new polish on. She just removed the polish and painted away. I was there days ago and Harry did a great thorough job. He took his time and was very detailed. I'll be asking for him in the future. read more

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I ALWAYS tip for services and always tip well but....... New to the area and decided to try this based on the cleanliness. Walked in, waited about 15 mins for a quick clean up manicure which came out fine. Nothing amazing. I proceeded to wait over an hour for my pedicure which I was annoyed about but whatever.... The woman who did my pedicure was so rough and spoke no English. The water was so hot, she tried to file down my toe nails with a power drill and really hurt me. The massage was underwhelming and lasted about 2 mins. Easiest the worst pedicure I've ever had. Definitely not going back. read more

This is not the first time this has happened. Line of people waiting, including the staff, and never knowing how long the wait will be once you get in the doors. They have a rewards program, but what good is it if you have to go somewhere else . Giving an Older nail place a shot and if they're good there will be no reason to give another shot. Was very hopeful to have a new place close to home but like I said in my caption, "Ain't nobody got time for that!" read more

H2K Nail Spa - Waiting 10 minutes after opening, staff included. "Ain't nobody got time for that!" - Nail Salons Near Me - Covington, Louisiana

Beautiful new location located by a the new Rouse's on Hwy 1077. Hannah & Koi have an elegant touch and keep in mind their customer's comfort and ease. A well-appointed waiting area with luxury suede couches and a wall of color choices greet patrons upon arrival. H2K has always been one of the most innovative nail salons and spas on the Northshore. Always trying new products and services, the latest technologies and techniques can be found here. The customer service is phenomenal. Owner, Hannah, has a gift to remember clients' names even after an absence. So you always feel welcome here. The chairs for pedicures are top-of-the-line and the salon goes to extra lengths to keep everything sanitary and ship shape. Must recommend the new dip powder nails. Lasting up to 3 weeks, allows nails health growth and super-strong. The best new nail tech I've found for my weak, easily-broken nails. Princess manis and pedis are available for a special treat for your daughters, waxing, eyelash extension and an amazing selection of herbal and exotic pedicures for moms, make this the perfect place to get a gift certificate for Valentines, a friend's birthday or even plan a bridal surprise for maids of honor. read more

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Always a pleasant experience. Amy is great!! They take great care of us every time we call.

I gave it a 1 star because 0 stars was not an option. With an appointment, getting powder nails and a pedicure, visit took 3.5 hours to get done. Yes they stayed busy the entire time, but their time management is horrendous here. There were 6 nail techs and some switched back and forth from pedicure to nails. They tried to tell me the nail design that I picked from there website would take sooooo much more time to do. I mean can you imagine- 3.5 hours. So I only had one nail done. They also wanted to charge me the listed price for a powder nail and an additional $30 for the design that they didn't really want to do but showed on their photo gallery. The one nail I needed up getting with the design- looked nothing like the one on their website. To top it all off- my powder nails started to chip with one 5 days. Not the polish- the actual nail cause if you get powder you know the polish is your nail! My cousin went with me and just got a gel manicure. We are 5 days in and all the gel is peeling off. ****pic attached ***** I will NEVER go here again. The only reason I did was because my regular salon was closed due to a holiday and I wanted something new for vacay! LESSON LEARNED!!!! read more

H2K Nail Spa - See the gel chipping after 5 days. Not quality work! - Nail Salons Near Me - Covington, Louisiana

their manager Hannah is extremely rude and immature. Appointments aren't taken seriously here. Good luck.

Beautiful salon clean and very friendly staff. My new place. Very satisfied with everything. read more

H2K Nail Spa - Nail Salons Near Me - Covington, Louisiana

I always leave so happy with my nails! Try to make an appointment before you go, they stay very busy! Thank you, Hannah and Boy for always making my nail experience the best! read more

Had my nails done several times with no issues. Last time the lady shaved my nails down so thin they were like paper. Had a gel coat added, two nails were broken within 24 hours and broke several more in the days that followed. Stopped in and questioned about them, they gave me run around answers and finally gave me an appointment the next day. Within an hour, I received a call stating they were going to have to add me to the waiting list to "catch up"! Over 2 weeks later I'm still waiting for a phone call. Went to another salon who took me right away and gave me great service. read more

Professional and friendly. I've been there multiple times, had different technicians and always excellent service! I suggest calling for an appointment. They do get busy! Could it be because they do a great job!?! Yes! A little pricey but worth it! read more

H2K Nail Spa is the best nail salon hands down. They have great service and offer a large variety of different gel polishes, dip powders, and glitter along with different nail designs all of which are hand done. The atmosphere is calming and so relaxing. This is my favorite place to go. Hannah and her crew take care of all their clients as if they were family. When I tell you there is nothing to complain about I mean there is absolutely nothing to complain about. My nails are perfect every single time I get them done. I love this place. read more

If it weren't for the price I would give this place five stars, however I went in for one pedicure and spent $100. Unfortunately for me, that isn't anywhere close to what I thought I would be spending. I was under the impression that my service would be $65 as I had verified with them before it started. They did an amazing job but $100 for one pedicure is very excessive. Don't know if I'll go back. read more

I had an excellent pedicure here. She did an amazing job on my toes! Very happy and satisfied with what I paid for.

Do not do not do not do not get your eyebrows done here!!!! You've been fully warned. My luscious, thick eyebrows are now as thick as mechanical pencil lead. I even told her that i liked them thick and that i just needed them cleaned up for my best friend's wedding tomorrow. I sure do hope her makeup artist specializes in eyebrow reconstruction. Now I have to start allllll over growing them out again. I'm devastated. read more

I have been coming to this nail salon for 2 1/2 years. Cecilia has done my nails the entire time. A few months ago Hannah decided that Cecilia could not do pedicures anymore. I need someone who can do my difficult in grown toe nail. They had me make an appointment with Dawn. Twice now I showed up at my time and no Dawn. I'm sorry to have to step away from going anymore. Hannah doesn't seem to care either. Instead of talking to me about the issue, she ignores me. I'll miss Cecilia for sure. read more

Went to get A full set of acrylics with gel and a pedicure before going on vacation. Told the lady what I wanted over the phone but when I got there they acted surprised that I wanted acrylics with gel and not the dip BS they offer. I'm not a fan of the dip but they kept repeating the question over and over as if they weren't understanding how I could turn down the dip. They acted aggravated as if it was an inconvenience to them to have to do acrylics with gel. I felt pressured to get the tip even though I didn't want it and they seemed aggravated when I would not change my mind. After the pedicure when it was time to paint my toenails I told her how I wanted my nail color done and she didn't do it the correct way with both colors as I asked and they do not offer a dryer to dry gel on your feet. I've never been to a salon where they didn't have a foot dryer to dry gel nails for my feet so my toes polish got messed up at least three different times as I was attempting to leave and she kept having to stop and fix it. I asked about a foot dryer as I have had at every other nail salon I have ever went to and they said that they don't have that. Anybody that knows how Long it takes for gel polish to dry especially on toes when you have to leave immediately after the appointment, I find it absolutely ridiculous that they don't have a foot polish dryer. Overall I just wasn't pleased with my experience and probably will not be back. It looks fancy and it's a great atmosphere but that's just from the outside looking in. It's Nine days later and one of my nails has already broken off which I've never had happened before at least two weeks was up at any other salon I've went to. read more

Cecilia is the best but I've never had a bad manicure or pedicure from anyone else. I typically make appointments but have never waited long as walk in during the morning hours. read more

Same awesome service as Mandeville location! Wherever Hannah goes, perfection follows! read more

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The 4th shop in the Covington Madisonville area is amazing. Large, clean and great work! They take appointments Monday through Thursday and soon to be Sundays!!! read more

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Katie was so wonderful. I did the happy feet pedicure, and it was absolutely worth every penny. Great selection of colors and amenities!

The first time I went, the lady who did my eyebrows was amazing but my second time visiting I waited for acrylics while people who walked in after me were being tend to, very rude. read more

Used to be one of my favorite places to get my nails done and was an avid customer for 6 years. Now for the past year they have gone down hill. I schedule my appointments in advance and every time I get there i'm sitting and waiting 25-30min past my appointment time. Also when I ask for a manicure they never give me one. They continue with only doing my nail color even when requesting a full manicure. This has happened my past 5 appointments and I am fed up. My nails look awful and the nail tech vanished for 20 min while my nails were drying under the gel light and never returned. They have officially lost my business and will be making sure my friends never go back either. Overall there are so many better places to get your nails done around the area and for a better price. Also very strange that they take venmo but your not allowed to put nail service in the description and can only put a random emoji... read more

For the first time since Katrina, This is the first time I have lived my nails since I had an actual nail person when I lived in Chalmette. Loved the time he too to shape them and get the length right for my nail bed! Will be back! read more

Best nail salon on the northshore!! Doesn't matter which location Covington, Mandeville or Slidell you will always get great service and good prices! I will never go anywhere else! Be sure and make an appointment so you don't have a long wait. read more

I typically do not leave bad reviews. My first experience at H2K was great. I was in and out in a timely manner. Recommended the salon to several family and friends. Unfortunately, today as well as the past 3 times I have been there that was not the case. Saturday's are walk-ins only. Today did it in for me. I waited one hour with only one other lady in front of me. They accepted a party of 6 little girls & placed them in front of me as well as the lady before me and 3 others behind me. She had a great speech about getting others from another location to come help, but she knew the party was coming in at 1 so she should've been honest with all of us from the beginning. She allowed us to wait for one hour then proceeded to say she couldn't say how long it would be before we would be seen. Not going there again. read more

Make an appointment and you're good to go. Love love love this place. So glad they have a location closer to my house so I don't have to travel to mandeville anymore!! read more