I had an issue with my water heater I put out a yelp request. Chris responded immediately answered…read moremy questions and was out the next day at a time convenient for me. Chris snd his son Spencer were very courteous and honest and fixed my issue at a very fair price especially considering other plumbers tried to up sale me instead of working through the problem. Will definitely use again if I have any plumbing needs

Thank you once again to Chris Kirsten and his ingenuity! We are repeat customers and our…read moreNeighbors have called on him as well! Always on time , always honest and respectful! Fixing and finding solutions is his specialty !!!!

I called after hours and they still had a receptionist/scheduler who took my information and…read morescheduled an appointment for me the next day at the time of my request, the time that worked best for me. Gary came out right on time, called twenty minutes before arrival letting me know that he was on his way in a company truck, and not only replaced two thermostats, but also replaced a worn out rusted compressor. He had all the parts I needed to get both of my systems running great. He worked fast, didn't wear too much cologne, and had a mellow cool demeanor. He was the type of guy who won my trust quickly, as did the company. Thanks All City for a job well done, knew what to do, handled quickly, and had all the parts needed.

We had an issue with the drains in our bathroom, so Hernan came out to service them and did an…read moreawesome job. He was very friendly, professional, and worked quickly to resolve the issue; he gave a thorough explanation of what he was going to do, and I appreciate that he didn't try to upsell or pressure us for any additional services. It was a five-star experience going with All City Plumbing--thank you, Hernan!

Stephen, the plumber that helped me out, was very transparent from the beginning and walked me…read morethrough all of the issues that was going on with my plumbing. He discovered a slab leak and listed several options. He is probably one of the most "real one's" there are out there. He does not just come to do a job, but genuinely cares about each of his customers. He tries to establish a relationship with his customers by making it feel like he is taking care of a family member. He tries to get to know you and is willing to hold a conversation with you and hear you out. Plumbing issues can be very expensive and Stephen is sensitive to that. It is never a great time to get plumbing work done, but Stephen is there to talk with you, hear you out, and just be someone who genuinely cares about the customer. I will be using Jim and Son's for any plumbing needs in the future and I highly recommend them to anyone. I wish I remembered the name of the other plumber that helped him out during the job, but he was awesome as well. Again, he understood the importance of customer service and making sure that customers are left with a great experience in addition to getting the work done. 6/5 stars if I could.

My issue was a clogged kitchen drain with grease that backflowed into one of my bathrooms. From…read morebeginning to end Jim's & Son's took care of me. Angie took my call and quickly found a same day appointment. She was very courteous, understanding, and was patient when listening to my concerns and questions. She had James dispatched later that same afternoon and was punctual. Let me tell you, they know what they are doing and are properly equipped!! Very courteous to boot! James respected my home and mother who greeted him when he arrived. He proceeded to identify the issue and had my drain hydro jetted. He informed me through the whole process and really made me feel comfortable with the work he was performing. He is one of the Son's and I would call him over again in a heartbeat. I greatly recommend Jim & Sons for all your plumbing needs. Thank you Angie and James!

I've used All-Star Plumbing Services twice, and both experiences have been excellent! They are…read moreefficient, honest, and reliable, and they consistently provide exceptional customer service and quality plumbing work. I highly recommend them to anyone looking for a trustworthy plumber!

Came out very quickly to replace a broken laundry room faucet. Kyle was professional and did the…read morejob quickly. In and out, good price!

MARCUS arrived to my home impeccably on time estimated from polite text I received from…read moreheadquarters. MARCUS greeted me, and began asking my questions I needed from him promptly, professionally and with a smile. My water heater was aged, and he was able to replace it with a new one on the spot! Took less than 2 hours, (my neighbor had hers replaced 2 weeks ago, guy was there 4 hours), cleaned up an and pleased to say it was a wonderful experience. Thanks, MARCUS!

Amazing service, great price. On time. Courteous technician. Would highly recommend. Went above and…read morebeyond.

Very happy with the service provided by Plumbing Matters…read more Gio came out on time and fixed our kitchen sink clog. Ended up doing a rebuild under the sink at a very reasonable price. Gio is very professional and just a really nice young man as well. Thank you so much!

My washer stopped working and I had to buy a new one. The water valves were old and stuck in place…read more I couldn't have a washer installed until that was fixed. I put in for pricing and availability. I got an immediate quote that was incredibly reasonable. Giovanni came out in less than two hours. He got the old ones out and new ones in very quickly. He explained everything that was done. He tested everything out and we were good to go. He was very friendly and professional. He even asked if there was anything else we needed him to look at while he was here. At the end, the quote was the final price. Highly recommend!

David and CJ were on job and they did an awesome job in getting my plumbing issue repaired in no…read moretime

Fantastic job! Very communicative. Excellent job done…read more Super prompt and fair pricing. Would highly recommend.

Luis was my service technician and was very polite and friendly. His information provided was very…read moregood. He was very good at keeping me updated on what he was working on and status. Very happy with service.

Ryan A. Was great!!!…read more I pay monthly to be a VIP member. Till this day I still don't know what that entails. I was not happy with the customer this last time around, when I called. My air was not coming out cold. I called on a Friday morning was told oh we have to send the person who went to do your maintenance service just a few weeks prior. (Why? It was a maintenance!) in the case this rep might have done something wrong, which I doubt he did. Unless he did something intentional. So, I had to wait till Tuesday. I went days without air, no it wasn't extremely hot but I'm in menopause and not having air when it's warm outside is not good for anyone! Tuesday comes around and they cancel on me. At this point my blood starts to change temperature to warmer not yet boiling. I'm like oh hell nah!!! They reschedule me to Friday. I was not going to be home Friday morning due having to run into the office for a few hours. The service rep Ryan A. called me. I was rude yes cause at this point I was going to cancel my service with Nexgen after they came to see WTH was going on with my air. I informed Ryan I was not going to be home he asked what time would I be home, I said after 5. He asked if he can come between 5-6. I said ok. I explained to Ryan what was going on and what happened. He didn't even look at anything yet and explained to me what he was gong to check on. He didn't try to sell or tell me everything else that needs to be done or suggested to be done: Yes, I completely understand your air conditioner and maintenance is an investment to do the things to keep it running and intact. However, right now in this crazy world we are all having a hard time keeping food in our fridge and making sure we have money for gas to get by. I just needed to put this honest review out here! I am a female home owner and I make the decisions in my home when it comes to who I allow in my home to help us maintain what we have. Ryan didn't BS me. The service was not cheap but it wasn't something that would put me out till next pay period. I told Ryan I was going to cancel Nexgen due to the horrible customer service I had received, till the service he provided. He was patient, not trying to sell everything he could find on his lap top. He found the issue showed it to me, fixed it and explained preventative measures when we are able to financially. Not pressuring me. Thank you Ryan A with Nexgen.