The pharmacy staff are friendly and helpful, without exception. Tonya is usually at the drive thru…read morewindow...she will help you through any problem involving your medications.

Do better! CVS I Left H-E-B earlier an stopped in CVS to…read moreadd money to my chime card which I've done a number of times at Walgreens. Walgreens advertises. Chime. I had to look up if CVS worked with them and they did so I stoped in. I asked if they load chime cards. The cashier said yes. So I put $360 on the card. He asked for another $4.95. I asked, what is that for... he replied he doesn't know it must be coming from chime. He said It's an activation fee. I said that's odd. I've never got that before whatever... he then said he would need another $4.95. I said I just handed you $360 just take it out of that. He said no additionally. I gave him another $5. I thought it was strange. So I got on my app and asked chime. Why did you charge me $4.95? They said we don't charge a fee. It must be a third-party. I'm familiar with POS systems and the cash discount. But in Texas, you need to tell the consumer that there is a charge before the purchase... Don't blame the other company! I wasn't making a purchase, but that's not the point ... the cashier wasn't properly trained and didn't tell me that there would be a third-party fee which Walgreens does not have. Or any other that I know of. I went back in to inform them that what they're doing is illegal. They need to have a sign posted for the consumer to make that decision before being charged the processing fee. Don't lie when confronted! The manager was just as oblivious and said he would pass it on to his director. Instead of I'm sorry for the inconvenience. I was not aware of this. I will make this right in the future so no one else needs to go through this. And most of all that we are not breaking the law. Texas Law: As you could see here. In Texas, charging a consumer a "processing fee" (often called a credit card surcharge or convenience fee) without prior disclosure is problematic and can be illegal under certain circumstances. Texas law has a complex history on this topic. Under Texas Business and Commerce Code § 604A.0021, it is technically prohibited for a seller to impose a surcharge on a buyer who uses a credit card instead of cash, check, or similar payment methods. A similar prohibition applies to debit cards under § 604A.002. Violations can lead to civil penalties up to $500 per violation. My note from chime: Support I'm sorry to hear about the unexpected $4.95 activation fee. Chime does not charge any activation fees for opening an account or activating your card. If you see a charge like this, it may be related to a third-party service or a merchant, not Chime itself. Had to vent.... Enjoy my $4.95 POS company. Dumb CVS.

I've been frequenting this Walgreens location for over eight years now, and I've never taken the…read moretime to state how great the overall customer service is. Whether in the beauty area, pharmacy, or check out, every single staff member has gone out of their way to assist me in any way possible when needed. To me, that means the management team must be stellar. [Clap clap emoji!] Bravo! Andddddd...I recently received my Covid 19 booster shot. It was very simple to schedule online - the day before! - and I was in an out in 15 minutes! Thank you!

0/5 poor service.The staff was entirely rude to me for absolutely no reason. I just wanted to get…read moremy passport photo done which is a big deal for me and I wanted a nice picture for, and Alicia said I couldn't take more than 3 pictures and if that was a problem I could just leave. Ive had multiple pictures taken before at another walgreens & I even offered to PAY for each set of photos I took, which I find reasonable so I'm not wasting your time & I'm paying for a service. She got mad, irritated, or simply impatient for whatever reason -- the store was completely dead mind you -- and had another employee come take my picture and turned around and was mocking me and laughing with the other employee before giving the camera over. I would have paid for more pictures to get the perfect one, which is productivity and sales for them but I simply won't be coming back here again because their negativity ruined the excitement of getting my passport photo taken completely.

Never go inside they are RUDE and never helpful. Every time…read moreI go inside there's never anyone to greet you at the door

1. I was not alerted when my time sensitive prescription was filled…read more 2. It was clear in their voicemail follow up call they did not listen to my initial voicemail which lead to confusion (on their end) 3. I called to follow up on a prescription refill. The lady who answered rushed through the call, interrupted me and then hung up on mid question 4. Still needing an answer to my question, I called again to which she continued her rude rushed behavior. I did a wellness check & asked if she was ok and then she proceeded to rant about how busy it is and the calling every five minutes isn't helping. She did not introduce herself both times so I do not know this woman's name but lady chill. All jobs are stressful and, if you are incapable of handling that stress, I strongly suggest you change careers. Customers wouldn't need to call as often if you were prepared with correct information and utilized the SMS function.

I was elated to be able to get my COVID-19 vaccine shots here, close to home. There's a nice…read morewaiting area and I noticed the staff were having a busy Monday morning with lots of new prescription shipments. There's a terrific collection of supplements of all kinds here, and it is just a stone's throw from Greater Goods Coffee.

I cannot say enough wonderful things about Kaya Dupuis. Her impressive expertise is the reason…read morethat I got pregnant and had a beautiful, successful pregnancy. I had been working with fertility doctors for four years, trying desperately to have a baby. My fertility doctor said that he had done more procedures on me than on any other patient that he had ever had, and he was urging me to stop trying, which I was never going to do!!! I was 43 years old and trying everything under the sun and spending a fortune... fertility acupuncturists once or twice a week for years, abdominal massage, integrative doctors and naturopathic doctors and specialists. The first time a met Kaya, she prescribed the autoimmune paleo diet for me, which I followed exactly. The next time I had an IUI (my 13th or 14th, and after 4 unsuccessful IVF), it worked absolutely beautifully. I stayed on the diet to the letter during the entire pregnancy, and I had a very healthy, problem free pregnancy, despite a host of autoimmune diseases including type 1 diabetes, and my son is very healthy. Not one of the countless specialists, both M.D. and alternative medicine specialists, whom I had worked with before I met Kaya, had ever mentioned this diet, which was the key for me, I have no doubt. I thank God so much for sending Kaya into my life and giving me my son! I am writing this with happy tears in my eyes. I trust Kaya completely any time I have a question for myself, my son, or my 89 year old father. She told me what supplements and formula to give my son when he was a baby and the years since as he is growing. She helped my dad recover fully some years ago after a mild stroke and regular consults with him to advise him regarding supplements and other recommendations, and we are so thankful that he is doing very, very well, teaching full time, and better than ever, at 89. She helped my son, myself, and my dad through Covid scares. It was very comforting knowing that she has had vast experience with Covid patients and had an important protocol that we followed carefully to help keep us healthy through the scary Covid days. As an optometrist, I have recommended patients see Kaya, and I have referred many friends and family from all over the country to Kaya, including a friend who was similarly trying to have a baby and who has a similar, very happy success story, thanks to Kaya's help! Thank you, Kaya! We owe you a lot. I have complete confidence in recommending Kaya to anyone and everyone.

This is a new Pharmacy in Lakeway. They quickly filled my…read moreprescription and had it ready when I arrived. The pharmacist was very helpful and explained how to take the medication and any side effects I might experience. It was an expensive medication and he looked up a coupon to apply to the price and saved me quite a bit. I would recommend this pharmacy..

Super great service and wonderful friendly pharmacy…read more The team gives me great, timely advice and are really interested in my personal health. Be sure and get your needed immunizations here. Honestly, best injections in the state of Texas I got all my COVID and pneumonia injections here. NO PAIN Please try this small business

While at Walgreens today, I was struggling to get my necessary items. First, there was no…read moreavailability to get passport photos (not their fault, since the machine was broken), then there was a coupon that was not working. I was starting to get a bit frustrated when one of the staff, Karla, stepped in and helped me work through the coupon faux pas. Thank you for the help, and feeling relieved as I left the store. There are still some very good people at our store!

If I could give negative reviews I would! This is laziest, unprofessional, outdated store/pharmacy!…read moreThey constantly take auto refill off my order, never have orders ready, the line takes forever. I'm pulling my scripts and going elsewhere. This store should be shut down!!!

I've heard about these Alice mushroom supplements. Was excited to see that Target carried them. My…read morelocal Target didn't carry them, even though the employee said they have them. We didn't even see a price tag/ label for them on the shelves. I do work near this Target in Bee Cave, and saw they carried them in store. Maybe I'll have better luck at this location. Came to check them out. Finally found them. But they only had the enzyme dietary supplement. Which I'm just happy to see that they actually had them. But what I really wanted was their night time one. Sadly, they did not. And I checked to see if there was a place for them on their shelves. And I didn't see a place for them. Also on the Target website they show they are $13.99 but the store shows them $19.99 on sale for $18.99. So there's a whole mess up with these. They don't have the different ones, even though it shows they do. And the price is different. I'd much rather buy them from Target to try them out. Rather than the Alice website, as they want you to be a subscriber or you have to buy a 2 pack. If it doesn't work for me, why would I buy 2 at $59.00 plus shipping cost? Other than that. The store was quiet and clean. I'll keep checking back every so often.

Okay I had to take a hike looking for someone to help me find certain items nowhere to be found…read moregood luck with that. So when I had tried to find certain fans I had questions about prices and took a hike and I mean really walking all over the store looking for someone the place is abandoned yeah for real I don't even know if there's any cashiers it's so quiet other than that you can't find all kinds of Beautiful items and I couldn't be Happier but you have to Find Someone to Help which is very rare that's WHY I gave a 2 star for The one thing I do like is they have a variety of things here that you can buy and especially the barbecue items there's a lot to see but once again I'm disappointed because I wanted to buy certain items especially the fans you just can't find Anyone to help. So I'm off trying to find someone maybe in the front oh well I don't know if I would recommend this location I'm thinking about it maybe not.

I stopped by last week while I was in Austin visiting from Chicago as I was as administering my…read moreparents estate. I was looking for some lip balm that my parents used and which I had taken from their apartment after they died to remember them by. I was running out and stopped by the pharmacy to see if they had anymore that I could buy since it helped me remember them during the grieving process. They didn't have any at the store saying they no longer carried that lip balm and offered me an alternative but when I told them I was looking for that particular one since it reminded me of my departed parents, several staff asked me to wait and they went into their warehouse to see if they could find me any remainders. Luckily they found a few and wouldn't take any compensation for them. You are lucky to have a store like that in Austin with such compassionate staff.

My provider sent over a custom compound and these guys had it ready in 24 hours. The staff is super…read morefriendly and answered all my questions about cash pricing and insurance, delivery options, etc. They also mentioned they use really clean ingredients that don't have any allergens or synthetic fillers. Instead of delivery I opted to stop in to check it out. The center also has an almost overwhelming selection of top-tier supplements, IVs and holistic services. The good news is they have knowledgeable people there to help answer my questions. Thanks for taking care of the community, Alive and Well!

Always pleasant, always filled correctly. Same staff most of the time. Never a problem in the…read more10years I have been going here.

As a loyal customer of Randall's Lakeway Pharmacy for 25 years, I've noticed a decline in service…read morequality since Joe, the former manager, retired. Unfortunately, promises of callbacks are often unfulfilled, and there have been instances where they claimed to be too busy to address prescription issues with my insurance. More recently, when I needed a refill due to damaged medication from lost luggage, the pharmacy insisted it was too early despite having a new prescription. I have moved my prescriptions to HEB.

I absolutely love shopping at the HEB on 71 bee caves. This has quickly become one of my favorite…read morestores. While I do shop at the Lakeway location from time to time, this one truly stands out to me. First of all, the staff here is consistently friendly and welcoming. It makes such a difference when you walk into a store and feel genuinely appreciated as a customer. I also really enjoy the samples -- they always seem to be cooking something delicious, and it's a fun way to try new items. The wine selection is excellent as well, and I love that they often have wines available to sample. It adds a special touch to the shopping experience. What I appreciate most, though, is the incredible variety. This store carries such a wide range of products, and it feels thoughtfully curated. I can always find what I'm looking for -- and usually discover something new and exciting, too. The overall layout and selection just feel better suited to my tastes. For me, the HEB on 71 in Bee Cave is hands down a standout location. Great staff, great variety, and a really enjoyable shopping experience every time.

I used to be a huge fan of HEB. This particular store is really badly run though or maybe HEB just…read moreisn't what it used to be. They are always short of basic essentials. Do not restock. The staff are rude, and unhelpful. They look miserable and just don't care. Constantly wrongly ringing items up or forgetting to give you your bags. I've even asked them not to pack for me because I just don't get all my stuff. Really disappointing.