Is it the best HEB in Houston? Nah, but it gets the job done. I come here often because it's 5 minutes from the house and I don't like to drive far just to do some grocery shopping. This location has inconsistency with their service. The cashiers aren't the nicest or very welcoming. But I will say, they get you in and out. HEB has pretty much everything you need and I like that everything is well stocked and organized. Their meat department is the star of the show. There's also an area where they put out some hot and ready to eat meals. They have rotisserie chicken, chicken wings/bites etc. if you come early in the morning they put out some kolaches, sausage/bacon egg and cheese croissant, empanadas etc. If you're in the mood for sushi and don't wanna pay restaurant prices they also have a sushi station where you see them prepare it and you just grab and go. In addition to sushi, there's also spring rolls, dumplings etc. During crawfish season, they're outside selling ready to eat crawfish, you can also order them uncooked as well. So, in my opinion whoever is boiling up some crawfish needs major help on seasoning. It was bland, barely spicy and not saucy at all. No hint of Louisiana seasoning, old bay or zatarain's. Once I bring it home I have to doctor it up with my own seasonings cuz that ain't it. If you want cooked crawfish for an affordable price go to the HEB on beechnut. Overall, the location is fine. It's convenient and it gets the job done. I will say go early as possible because it's very busy during the afternoon/evening time. I usually go around 6:30am-7am and even at that time there's a good amount of people there. Will I come back? Yes. read more

Terrible experience today..So this particular store I've shopped at for more than 20 years without a problem until Stephanie (very r@cist,manipulative). Denied,stacked,reverse victim tactics and for her pregnant co-worker comes and states 'you have to leave because you can't talk to my friend like that ' when in reality your so called friend is the one who should be leaving for triggering an event. All this coming in blindly to defend a person because you're the same nationality needs to stop as such people cannot use workplace as a weapon to display things like this . Enough of this..If employees like yourself cannot your separate your personal and professional issues then maybe working on a place like HEB is not for you. You need to stop abusing your Authority because the incident today is bothersome read more

Two years later and they're still doing it. Gave curbside another shot. Was given deli product that was made 20 days ago and expires in 2. Beware of ordering from here. They dump old stock on curbside orders. read more

Bought my son birthday cake from there 30 minutes ago. It was yellow. The cake was dry and stale!!! Why keep them sitting out like that?!?!? Never again. The quality is not what i expected. read more

I was informed by HEB customer service that they would do something about their water dispenser which had a lot of bird feces droppings. I was disappointed that on the same note, I was advised by the HEB customer service to call the water dispenser owner directly. Instead of having it made as part of their crew to check the sanitary conditions of the grocery including the dispenser on a daily basis. Attached is the vending machine with bird feces today. read more

H-E-B - Water dispenser at HEB - Grocery Near Me - Houston, Texas

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I came in today 4/18/26 at 6:08 pm and the cashier Mekhi C - 157561, was very rude. I asked him to check the price of a juice that was marked down but had no price on it and he just scanned it and moved on didn't say anything. Then after the transaction he just handled me my receipt then didn't even make eye contact or say anything at all. The bagger was nicer than him. I don't understand why he chooses to work there and his customer service is horrible. He always said " do you need help out" with an attitude. I surely don't want any type of help from you. He needs to be retained or demoted to a bagger until you learns proper customer service. I usually don't have a problem coming in HEB with anyone but he definitely gives off BAD ENERGY. read more

H-E-B - Name of cashier. Date and time of purchase. - Grocery Near Me - Houston, Texas

Making an HEB run is like a field trip to me! This particular store is in a very convenient location. I can always show up and find ingredients and items that are not always at other stores. read more

All HEB's are not the same. Its the only time I've seen during the day there be little to none of the heb meals ready to eat out of stock. Its still HEB so if you are in the area I would recommend it - maybe just not if you're looking for the ready meals. Its a pretty big parking area although its busier so you kind of have to look out for what everyone else is doing. read more

This two-star-AT-BEST experience included an employee who had the audacity to mention religion. So you know I had to get on here. Long story short, after getting all our groceries, we chose the closest checkout lane to us that wasn't express, unloaded our cart, and waited our turn. I was organizing our items on the conveyor belt (snacks last so I can keep an eye those bad boys) and making sure I put a border bar after them and my reusable bags in front of all of our stuff - including two reusable HEB bags 'cause we're loyal like that. The cashier, Nicholaus M, and his bagger were finishing up with the customer before us, sending them off with a friendly goodbye and thank you. Then everything got silent....except for the quiet-ish greeting from my son. My son doesn't work at HEB though. We were doing our shopping together. Neither the checker nor the bagger greeted me nor did they return my son's greeting. The cashier and his bagger did their job on our groceries while having an animated conversation with each other. They were clearly buds, but they were 100% going out of their way to say nothing to us or even make eye contact. Nowadays, this lack of comportement from employees at this "level" doesn't phase me, regardless of what the employee looks like. I come from a different generation, and when I had similar jobs I did them with more respect for myself and for my employer. Period. But the obviously adopted blaccent coming out of these two HEB employees' mouths, while they chose to ignore at least one person in this transaction who was no doubt of Sub-Saharan African descent--namely me--just has to be part of this Yelp. I'm surprised they didn't throw in some Tejano Spanglish along with their African American Vernacular English, just to dig a knife into my Blaxican son. No love for La Raza, I guess. It gets worse though. I mean, seriously I wanted to run for cover from the lightening bolt I thought was going to come from sky. The bagger started talking about Eid to his cashier buddy. E-I-D. Eid, the festival marking the end of Ramadan which is expected to be celebrated at the end of this month. The bagger was going on about how excited he was for all the feasting he was about to do, AND HE SAID ALL OF IT IN SPOT-ON BLACCENT. Uh-unh Booboo. I mean, he didn't get into how "screamin'", "bussin'" or "fire" that spread was "'bout to be" at Eid. But still.... You mean to tell me, with all that blaccent coming out of that bagger's mouth, he thought it was appropriate to mention religion while dissing customers of color right in front of him? One of whom just so happens to be a dark-skinned African American--of Texan heritage, thank you very much? How is that living in peace according to any religion's tenets, except maybe satanism? And then at the end of the transaction the bagger kinda-sorta shoved my remaining usable bags in our cart without a thank you or a goodbye or anything. What a caracicature of Black urbanity. His "homie" at the cash register was no better. All he said loudly enough during the entire transaction was my grocery total, a "here you go" when he handed me my receipt - followed by NO RESPONSE to my thank you after I gently took it from him - and then he muttered something under his breath that kinda-sorta sounded like a "have a good day". But seriously he might as well have had a hand over his mouth it was so inaudible; I might've even been imagining things. Never again at this HEB. Mimicry is the highest form of flattery, but not like what my son and I experienced. Aight, I'm out then. Be easy, HEB-Westheimer/Kirkwood. read more

The only thing I bass this on is FLEA But Barbi's my princess, and I need to PEE Especially after an OJ or THREE From HEB for about five FIFTY The clientele here are BOURGEOISIE And they consume more pastries than the Houston PD The parking lot makes me react ANGRILY But we still always shop at the HEB! It's better to have the HEB than the Hep-C, but either one can be iffy. It's owned by HEBron James and HEBber Locklear. I have mixed feelings about this HEB location definitely mixed feelings and on the one hand they often have the things that I need that other locations within the city of Houston don't have. Yeah he's like being for the flies are going to kill somebody Salt Lake I guess they're mixed feelings come from the fact that services in August great and they have some issues mixed issues I would say kind of hard to put my finger on the issues but having said all of that it's still really useful to have this year and it definitely gets the job done and we've had some pretty good shopping experience is here. Getting in and out can be a nightmare and a lot of things about it present a pretty big I am glad to have this close to where Barbie goes to the gym so that I can go and get some shopping when she's working out but it also just have problems with that. Three I guess and look for the other one Heb! I need some shopping. Heb! Not just any shopping. Heb! You know I need some groceries. Heb! read more

H-E-B - Water you talking about - Grocery Near Me - Houston, Texas

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Managers paid prompt attention to my complaint and handled the situation appropriately.

H‑E‑B offers great prices and great produce. This location is usually super clean and the staff super friendly. I love the cut up fruit selection or fresh juice options. They also have a deli, cheese section, sushi and meat department. I shop here weekly. read more

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Bought a birthday cake for my mom here today (July 19) when I first arrived at the bakery section no one greeted me. There were two ladies there putting price tags on some cookies and cakes. After just standing there someone finally came and asked if I needed help. She was very nice (I think her name was Camelia) although the cake was decorated nicely it did NOT taste like a freshly baked cake. I bought the 10" chocolate cake with strawberry buttercream. The cake definitely tasted like it was a day or two old. I took one bite and did t eat any more. Definitely not getting a cake from here again! read more

H-E-B - Grocery Near Me - Houston, Texas

First of all I'm from out of state , I used the app to TRY an order flowers for my sister In the delivery tab when I put in the address I cut and pasted my sisters address from my contacts. I did not see a zip code. I didn't think anything of it. Well I should of At the time of the delivery I received a text from the delivery driver stating he could not find the home. I repeated the address with the zip and said that was out of delivery area. I couldn't really communicate with about it So I called the number I had. Long story short , they canceled my order didn't help me order from a closer store. I'm just disappointed in the customer service for an out of state customer read more

I would love to come back to shop at this H-E-B more often, but... I was more worried about overcrowding aisles during this CoVid19 pandemic. I was here on the Friday afternoon, just hours before Tropical Storm Hanna supposed to drop heavy rainfall. (But it went south). Oh. My. Gawd. There were soooooooo many people in the parking lot and inside of store. Thank goodness they wore masks. But they don't observe social distancing and It reminded me the eve of hurricane Ike. People were shopping like they are boarding Noah's Ark. I almost got ran over by a careless shopping cart driver. These customers scare me away. I used to come here after work before they close at midnight. Since working from home, I only come here if can fight the traffic and construction. Because the atmosphere is still better than the Chinatown H-E-B store, I would rather shop here. But I only come for quick grabs on items not available at Kroger's down the street. read more

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Imagine this: You rush all the way after work in traffic to pick up a timed prescription, fill up your cart with items you need, all to fine out the don't take Apple Pay?? What is this the ice age? It's 2024! Even goodwill has Apple pay! Other countries have high speed rails and robots in their grocery stores! So you get so annoyed that you almost feel like not spending all that precious time putting all the items you got back on there appropriate aisles. But then you spend your time to put thing everything back on shelf cuz you're not a heathen. SO ANNOYING! read more

(That should be one star. The software has decided to give this dump 2 stars. I gave it 1.) This store is terrible. The GM has promised to either "look into" something for me, or do something for me at least 10 times, and followed through precisely ZERO times. He never calls me with the information, and in fact DOUBLE PROMISED the second time, because the first issue had been handed-off to a lower manager, and that person did not follow through--which made him promise yet again to take care of the issue himself. Nope. Never. Products I rely upon vanish, and are replaced with multiple options on things I never buy. For example: this store sells more than 25 different versions of frozen pepperoni pizzas. There are almost no vegetarian options, and those that exist are very few in number. For some reason, they appear to believe that people whom want an organic or vegetarian option also require a cauliflower crust. FALSE. The kicker came last night: at the deli, while waiting for my shaved Boar's Head chicken, I decided that perhaps some cheese would be nice in the sandwich. I spotted Post Oak smoked Havarti, and wondered how it might taste, so I asked for a sample. The dude behind the counter said he could not give me a sample. I assumed it was the continuation of COVID policies, but he then said that HE COULD SELL ME A SAMPLE. Below, find my photograph of said sample, and the remaining bit of cheese--it was not good. It tastes like smoke. Like congealed, slightly creamy smoke. I hate this store. read more

H-E-B - The "sample" packaging. WHEN DID THIS START? I suppose HEB never wants anyone to try something new again. - Grocery Near Me - Houston, Texas

Ordered HEB Delivery for 9pm-10pm. Nearly $400 in groceries + delivery fees plus a generous ~$40 tip to drive 1.7 miles (6 min drive and maybe 5-10 min drop off) I received Favor Delivery text at 10:03 pm that driver was 17 minutes away. It is now 12:36 am and still no groceries. No text. No email. Nothing to explain delay. There is no one to contact for assistance at this hour. Also, Favor Delivery is owned by HEB. This driver needs to be fired for blatant disregard of delivering order. Most likely the driver decided to clock out early and keep our groceries for himself/herself. VERY DISAPPOINTED. Feel scammed by HEB & Favor. read more

H-E-B - Delivery update but no show - Grocery Near Me - Houston, Texas

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Great HEB! All the people with 1-star review are just trying to fill up the 85 characters. The workers are kind-hearted and I always have a great experience every time I go. The prices are really keeping my money inside my wallet. read more

Store ok- usually messy, but understandable as it's highly trafficked. This location is notorious for overcharging customers compared to advertised prices in the shelf. I picked up a 3 pound of onions for $2.99- rang up 3.35- 10% overcharge. I left the self check out just to see if this pattern would continue. Grabbed 3 pound bag of sweet onions marked 2.09- rang up $2.34... I paid it and notified the kid at the register. read more

H-E-B - Grocery Near Me - Houston, Texas

I love that this HEB is so convenient to me where I live and the hours are great 6 am to 12 am!!! They offer a large variety of fresh produce, fresh meat, wine, beers, baked goods, cooking items, toys, cards, and they have a pharmacy as well! 1 stop shop with a plethora of items you need as well as ones you don't .........but since you're there.....why not!!?? I bought some lamb shoulder chops as well as fresh vegetables to make a delicious curry lamb stew. I bought a slice of their strawberry creme cake to share while dinner cooked (dessert first) but I ended up eating it all. The meat was fresh and the vegetables were fresh as well. I'll be shopping here a lot!!! read more

This H-E-B absolutely sucks. I have been in line for over 25 minutes and I'm still out in the isle. Registers are closed at 7pm even though the line are not moving. The lines are ridiculous! I will never come back to this location. Ever! This is simply poor management. Sugar Land and any other location never seems this bad. read more

H-E-B - The line are in the isles for registers far against the wall - Grocery Near Me - Houston, Texas

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I usually don't review big brand name businesses but I had to say something today. I went to the seafood counter to get some items for dinner and when the young man came over to me he had just finished helping someone else. Now I cannot say for sure if he had gloves on at that time or not BUT I can say I did not see him throw anything away. He came over to me and asked what I needed help with and I told him what I wanted. I watched him touch the tilapia, then the salmon (NO GLOVES) then his phone after we were done talking. And didn't wash his hands AT ALL during this whole process. Makes me wanna go catch the fish myself read more

H-E-B - Salmon & tilapia - Grocery Near Me - Houston, Texas

H-E-B used to be my preferred store when I had to do grocery shopping. As this crazy economy and inflation starts to rise I never thought in my wildest dreams that HEB would charge such high prices now for the produce amongst other items. Following suit. As I was shopping for avocados at the price of $.96 each I noticed that a lot of these avocados were past their time. I was able to find two that I thought pretty were good, only to find one completely rotten on the inside. And it's not only the produce it's just the prices of everything escalating in the store. It's just unbelievable and sad to think that this establishment who I thought was for the community has changed so much. I have been a customer for over 30 years and I will now shop elsewhere. Comparing fiesta to HEB on lines for example. HEB charges $.32 per lime and fiesta charges 10 for a dollar. Unbelievable ... bye bye HEB read more

H-E-B - A rotten avocado - Grocery Near Me - Houston, Texas

I have a suspicion that this store is receivng shipments of old food. Brown Bacon and old Meat. The packaging was old and wrapped loosley, I felt an omnious feeling as I was getting out of the car to walk in. The outside of the store was not manicured as most HEB stores are. There were dirty leaves everywhere and had not been blown from the outside of the store. The inside of the store felt old and creepy. There was no specialty selection of foods and the produce department felt old and cramped. This store needs to be demolished to bring some life back into the neighborhood, I will never shop at HEB again. People are only shopping at this location because they do not feel like they have any Human value. This was my worst Shopping experience in my life. I will follow up this review with an email to Corporate HEB. I feel Traumatized by the experience. read more

Produce seems much more well taken care off. Made the error being broad on last 1 star review. The berries,grapes, kiwis and banana look much better when trying to select. read more

The parking lot is a complete nightmare. There is never anywhere to park and its a bunch of cars circling the lot. Many people also use the curbside parking , while they go inside to shop. This make the convince of curbside obsolete, aS you have to wait for spots to become available. Curbside needs to monitor their spots and come up with a solution soon! Also, HEB please open a additional location in the Energy corridor to alleviate the craziness of this location. read more

This Westheimer location is the worst H‑E‑B location in Houston. Curbside closed 30 minutes before my pickup window even began, despite my receiving texts that my order was ready to be picked up with all items in stock. My order was given away and the only resolution was their refunding new and making me shop my own order. The manager Sam was so rude, dismissive, and walked away in disgust as I so politely explained my issue to him. I ONLY grocery shop at H‑E‑B because of the quality of products and reliability. The experience I had at this Westheimer location was deeply disappointing. read more

Siempre lo mejor en un solo sitio, verduras y frutas muy frescas, todas las cajas trabajando, casi no tienes que hacer líneas largas para pagar. read more

Parking is a problem, so if you have to walk that far, you might as well walk to the store (might burn of a calorie or two). $1.00 microwave cheeseburgers are a real hoot! rather tasteless, but add some 89 cent per bottle HEB yellow mustard, & you can go for a day (well maybe 2 of them can last a day, as they are small). read more

Saw some dope people today! From the Kennedy's to the Hickey's! Glad to know Life is Good.

Here everything is better* It's true! I've always found all the items that no one else in the city usually offers! Being a Louisiana girl I love to cook with original Cajun/Creole products.. Richards, Savoie's, and Tony Chachare to name a few! Customer service is always spot on through out the shopping experience, leading up to the cashier, and even when purchase is complete* The kids bucks are also a plus bc it gives the kiddos something to look forward to and They feel like They have money to spend LoL! Prices are sometimes comparable but the experience You receive from the live chef station, sushi station, and all the other free perks provided is what gives this chain 5 stars read more

We use this HEB location regularly and have normally been very happy with the products carried including skeet items. That changed this week. My wife and I were shopping this store Tuesday for preparation of entertaining our family for Thanksgiving. We purchase some pies for desert. The pecan pies were a complete disappointment. When we cut into them the entire filler beneath the pecans was completely liquid, not sure what the bakery did but you couldn't serve them without a ladle. Needless to say the pies were thrown away. The condition they were in the pies would have been better served as an appetizer soup. However they were not suitable for serving to my family read more

This particular HEB is located at the corner of Kirkwood and Westheimer, and is extremely busy any time of the day. Parking is always a nightmare, and there is nonstop traffic of pedestrians going in and out of the grocery store and other customers trying to park. I usually have to park way at the end of the lot and then walk towards the entrance. Once you're inside, it is still very crowded and I find myself dodging carts sometimes. The layout itself is very nice. They seem to be very organized and most of their items are very well stocked. They have this bakery section, which is always a treat and there is a sushi stand where 2 very nice asian ladies are making fresh sushi and dumplings. I usually hover in that area, and they always give free samples to try. The Asian women take care of me! The workers at HEB are also very knowledgeable of where items are located and how to find them, unlike the workers at Walmart. Also throughout the store, HEB has coupons on their store brands and clearance sections. They have a nice size pharmacy, and service booth where you can do tons of transactions, such as wire transfers, utility payments etc. The one thing I like the most about HEB is that crowd or no crowd, they seem to have all cash registers open. They have plenty of express lanes of low quantity items. This seems to expedite the checkout process and to maintain the steady flow of traffic. HEB prices are comparable to Kroger and I have been satisfied at most of my visits. read more

I'm about sick of this HEB and I need to find a farmers market . I've encountered mold on my fruit several times and bugs in stuff claiming to be triple washed. read more

Been here a few times. I've tried to go to self check out because their customer service is terrible. Not going to this location anymore and I love HEB. read more

I had everyone laughing at me at work because I used to call this supermarket Heb (as in pleb). How was I supposed to know the vernacular is AichEEEBeee. I said it like I saw it duh!. This review will, as is the norm for me, be aimed more at the British reader. I am gradually building up a series of links for those poor unfortunates who cannot get by without a small taste from the Sceptred Isle I live just down the road from this HEB and go here to stock up on the basics but it has the added benefit of an International section. Once again those Plebs at work never told me about this and I happened to stumbled upon it on my third visit. Within this section there are areas of shelving dedicated to various ethnic cultures and, Joy of Joys, there is one for us Brits. It is surprising what you miss once it is not easily available anymore. Branston Pickle, Jammy Dodgers, HobNobs, Maltesers, Polos, Robertsons Jam, Piccallili, Bounty, Salad Cream and a host of other indispensable essentials for late night snacking but the Crème de la Crème was that you can get Birds Custard and Treacle Sponge and Spotted Dick here. For anyone of you currently dialing 911 to have me nicked and charged with a public order offence, stop, Spotted Dick is not something you accquire from a Lady of the Night. If desserts were all made of Champagne it would be the Krug Clos du Mesnil 1995. I also have nightmare memories of the time I arrived at the checkout and had all my goods bagged and paid for and was turning to head for the door when the cashier Girl uttered that immortal phrase. "yewaaaanhellowsigh" I seriously thought I had been addressed in some ancient form of Cantonese "Pardon ?" I politely enquired Again, her mouth moved and out came "yewaaaanhellowsigh" "I am sorry, but i didn't catch what you said ?" for a third time, this is what my shell likes were telling me, "yewaaaanhellowsigh" I was starting to panic, had I forgotten my mother tongue, the people queuing for this cashier were looking at me like I had just landed. In fact, even I felt like I had just landed. Last resort..."Please, I'm sorry but I did not hear what you said. Could you give it to me one word at a time?" She looked at me like I was dirt, If looks could kill.... "Yew" "wan" "hell" "OW" "SIGH" Aaaaah..... "Do you want help outside?" "No Thank You" I replied and swiftly exited stage left. read more

Note: if you're looking for a quick review, this ain't the one. May contain humor and language not suitable for minors as well as rants and ramblings. Ok so, all my fellow coffee drinkers out there, you know how it makes you feel when you wake up in the morning running on about 4 hours of sleep after a "yesterday" that kicked you in the... but you have things that gotta get done so you're up when you could have slept in. What's the first thing you're thinking when you get outta bed? Exactly! COFFEE! You go in the kitchen ready to fire up your trusty brew meister and look in the fridge, NO COFFEE! [Insert profanities here, not one of two either] Well you gotta have the Java to kick this day off right. Taking over the world requires certain fundamental essentials. So off to HEB I go which is about 4 miles one way. That's a trek for a caffeineless man. I get there, pick my poison, a fresh gallon of spring water, and hot tail it to the checkout. Im looking for the shortest line then Bingo! A squeaky fresh register beckons me. All systems go! The guy rings me up then bags my coffee and slides my gallon over just out of reach. The coffee is still in the plastic bag on the little bag dispenser on the far opposite side of the register counter. Trevian H., my cashier, proceeds to the next customer, not even thinking "maybe I should give him this bag of coffee so he doesn't have to perform pilates to get to it". So I reach out and gesture towards the bag, with a little animation to indicate that assistance would be nice, and he says "What, you want a bag for your water?". I'm like, "No, I would like my bag of coffee if possible". The guy gets an attitude, snatches the coffee of the dispenser and then hands it to me and switches his attention back to the next customer. Ok, I'm old school from the hood. If you from the hood you know what I wanted to do but that involves police and court systems. I opted out. I left and said to myself, I need my energy cause I have bigger fish to fry. So I get home and I'm ready to get the java flowing. I grab my bag of coffee and guess what? There's a hole in the bag... As afore mentioned, I'm old school so I pour the coffee in a zip lock and said this just gonna have to due, cause I'm not going back up there, for several reasons... but I'm going "Yelp" they @$$ for this one. I started to go to Walmart because there you know what you're getting in terms of customer service the majority of the time (no offense intended). But I gave HEB a shot. Thanks to Trevian H. I won't be returning. read more

H-E-B - Do not use this guy if you want service for your hard earned dollars. - Grocery Near Me - Houston, Texas

I'm going to point out that Edson S' review from 2011 is for another location :) I used to live so close to this location and I have to say I miss it. My most recent trip back was after quite a renovation so I spent a good amount of time perusing the aisles for any and everything. This store has a great selection of produce, cheeses, ethnic foods, etc etc etc. This store also doesn't get stupid busy like Bunker Hill and I like the layout better than Westheimer/Fountainview. That store is about to close though making way for the huge new one at San Felipe/Fountainview. I'm guessing that will be chaos, but we'll see. In the meantime, when I'm back in the old area, I like sticking to this store! read more

The layout of this store is a little different and the size is a bit smaller. Wasn't able to find everything I needed but was able to get in and get out pretty fast. Parking was congested but this location does have a gas station so it keeps steady traffic in the parking lot! H-E-B has is normally fairly cheap, so don't forget to fuel up. I more than likely will never return since I just happened to be in the area for an appointment. read more