Am I the only one who feels kind of silly review a grocery store? Then again, there is a lot to say on the subject. The older I get, the more I realize the differences between groceries really do matter. Or maybe I am just getting old.
Anyway.
This is the store I come to most often because it's closest to my apartment. They are just now completing a renovation, and while they didn't do anything major, it did make a difference. The isles are wider now, for example, which is always good, especially in a store that is crowded more often than not. The layout is still not the greatest, but it's an older store, so I try to be understanding that they're doing the best they can with a store that's really too small for the number of customers it has. That also means the selection is not great (almost no ethnic or foreign stuff to speak of, for example), so we go to this location for quick trips, and for epic trips we go a little further down Parmer to the one at Mopac, which is huge and awesome and has pretty much everything short of being an HEB Plus.
The major issue I have at this store is the entire check-out process. First of all, on a Friday after 5pm or a Sunday anytime after "church time," it's a nightmare. The checkout stands are so close to the front of the isles that when it's busy, even if all the lanes are open, all the lines reach into the isles, which makes it practically impossible to navigate, whether you're still trying to shop or trying to find a line to stand in. You can hardly tell one line from another. People are constantly cutting in front whenever they can, and using sneaky tactics like pretending they're standing next to you for the checkout stand next to yours, and then when you're not looking, and sometimes when you ARE looking, slowly edging forward until you look like you're behind them, and then would look like an a-hole trying to reclaim your spot. When the lines are not quite that long (meaning you can still push a cart behind the end of the lines), I often times pick a line, and then get directed to another one by a checkout manager. This would be fine if the new line were truly shorter, but that has never happened. Every time I've been directed to another line, it's taken MUCH longer than the other line would have taken. In a store that's already annoying to be in, this can be really frustrating.
So overall, it's okay, but it does have some issues. read more