My review is for Alby. Probably only second time at an H & M, but Alby made my visit easy as possible. Thank you your provided information and help! read more

I wanted to give a total shout out to the entire staff Charlie & other 3 employees & manager were amazing I'm 65 they all made feel alive fun great way to start my holiday season. I recommend you all shop here. This staff is awesome very good at what they do! read more

I used to shop at Milpitas H&M but over the years, customer service declined. I visit this mall monthly and I'm amazed at the cleanliness and service I find here. Very satisfied with sales associate Samiah, Who was very helpful with my questions and was kind when I needed a dressing room. Hard to find quality customer service nowadays! Keep it up and shoutout to Samiah! read more

Can you say s*it show? If there could be 0 stars then I would give that. This place - worst customer service of all time. Mgnt. Is non existent. They, meaning all there, will never say "may I help you". Order online and return elsewhere... read more

I found what I wanted: a semi formal dress. When I went to try on the clothes, the employees didn't seem that attentive and when I was giving them back the clothes and the marker for how many items I had, I have one employee the clothes, then I held up the marker unsure of whether or not I should give it to her or give it to the person at the table with the other markers. When I asked what do I do with this, she said, with a lot of attitude, that it was fine to give it to her. She was very impatient. I know this is probably minimum wage but I still hoped that the employees would care about their own personal image. The lady at check out was a lot more hospitable, she complimented what I chose out and made nice small talk about how the piece was nice for its price. You don't go to H&M for top tier customer service so I guess it's whatever. read more

Worst service ever in an H&M. This guy shouldn't be working in service industry - arguing with clients, throwing new clothes in a bag like its trash, shouting in front of kids. Avoid this store at all costs. read more

H&M - Women's Clothing Near Me - San Francisco, California

I came in to exchange a pair of pants that I ordered online (wrong color, oh no!). I was trying to look for the same pair of pants in different colors in the store but I couldn't find it. And that's when Kevin walked by- I asked him if he knew where they are and although he was in the middle of something (and also worked in the men's department), he looked up my order and tried to locate the pants for me. As It turns out, the store doesn't carry other colors, so I decided to take a refund instead and purchase the other color again online. Kevin was very nice, patient and so friendly! He had a great attitude- unlike some stores that make you feel like you're asking a lot when you try to return something for a legit reason, he was not annoyed at all and he made me feel like I'm a valued customer. Thanks Kevin! I hope there are more people like you in this world! read more

Had an awesome sales rack. Ten dollars for a cute black skirt? I'm there. Only negative was that I must have chosen a bad time because most of the stuff was size two and four and the size sixes and eights weren't the style I was looking for. I'd stop in again for the sales, but their non-sale apparel is just not enough quality for the quantity I'm paying. read more

Went shopping over the weekend 'cause my cousin gave me some money to spend on Wrapp. First off, this store itself in my opinion is pretty big. They have a bunch of clothes ranging from sweaters to dresses to t-shirts and jeans. Most of the clearance stuff was near the cash register on the right side. And the fitting room is all the way inside. Just go straight to the back. The girl working at the fitting rooms didn't really interact much. She basically just told me to go into any room I want so I did. Now... the cashier on the other hand... was mean. She looked grumpy. Honestly speaking, I have heard that working in retail was a big pain in the buttocks, but she should know that a smile goes a long way and would've been appreciated greatly. But nope. Just got that mean look from her. Fine. I didn't really have a problem with this store until I walked up to pay and she told me that my Wrapp money could not be used towards sale items. My cousin asked her where it said that and the cashier said the guidelines in the Wrapp app did. She seemed impatient as she was waiting for me to pay so I paid while my cousin checked over the guidelines. Lo and behold- the app said nothing about using it on sale items. All it said was to basically use wrapp like a gift card and to use the full amount I have for H&M which my purchase had exceeded so this chick basically lied costing me double of what I should have paid if I was allowed to use Wrapp. Would I come back? Eh. It depends. This H&M store has a lot of things for cheaper than other stores. But customer service was disappointing. read more

This H&M is a pretty nice store in general. The basic structure of the store never changes so I know exactly which racks and general areas I need to go to in order to get what I need. The store is generally clean as it's always buzzing with customers ranging from young pre-teens to the 40 year olds attempting to stay in fashion. What really gets me is their customer service. The workers in the changing rooms are super nice and encourage you to ask them for helping getting a size and even suggesting other pieces to make a statement or even just go with your outfit. It's kind of like being in a mini-nordstrom if you will. Except for one thing. One night, my mother and I were looking for dresses for an upcoming event, we found a few and began walking towards the cash register. Julian began yelling across the store for my mother, the 2 other customers and myself to (and I quote) "HURRY UP! I'M TURNING THIS REGISTER OFF IN 3 MINS! IF YOU'RE NOT HERE BY THEN, YOU CAN'T PURCHASE!" As appalling as that is, the rudest continued as he THREW my change at my hand -not into my hand. ON my hand, as it hit the counter. Probably not going to come back to this location. I've never been treated this way at all the other H&Ms I've been to. read more

This store in-particular is super duper small. Don't waste your time. The majority of the store is for women, a small section for men and they do not carry children's clothing. In addition to being such a small store, the racks are cramped, messy and unorganized. That being said, many of the sale items were only available in larger sizes or slightly damaged. If your in the Peninsula, maybe worth going to Serramonte or Hillsdale. If your in the EastBay go to the Walnut Creek location, much more organized, huge selection and things are very easy to find. :) read more

H&M is good, they have a good styling and prices. This one is a huge location. I just wish they updated their styles more often.

Just left the store today trying to return a dress shirt I did not wear as I bought 5 of them from different locations to see what went great with my outfit. I did not wear this one at all and pointed out that's it's already used and can't be returned. Unfortunately I was not able to make my case and the manager didn't offer an apology and said here you go. I was treated as if I was trying to lie to them about not wearing it so that's just unfortunate for me. It's a $15 shirt so I'm not going to make a scene at the store. I'll just leave this review here so everyone is caution about trying to return their items to this store even if it hasn't been worn. Terrible customer service on both the employee and manager part. read more

I hate leaving bad reviews but this one is a must! After 3 visits to the store recently, I have to say: THE WORST CUSTOMER SERVICE EVER!!! The employees are so rude and not helpful. They are more concerned about putting clothes on the rack rather than taking a moment to answer a simple question. The cashiers are slow, rude, and only say: hello. They'd rather laugh and converse with each other instead of focusing on their job. Put the tags and security sensors on after my transaction not during one by one OR have a designated person to do that since there is so many of you working but not helping us customers. Maybe management should take a step in! Ridiculous... I'd rather drive to Serramonte from now on! read more

Tiny. Teeny. Cramped. Almost nonexistent. Yet amazing in its own right. Because it's so small, people tend to overlook sales here (unless it's the holiday season) and you might be able to score some amazing pieces of clothing for less. Quality isn't that amazing, but hey, why complain at these prices? I've yet to walk through and not find something I want, so clearly: I'm a fan. Special collections are always fun, though they're hardly in stock. Well, the good, wearable stuff, anyway. Did anyone see Sonia Rykiel's weird brasierre with the nipple tassles? Um, no thanks. Fashion doesn't have to cost me both my money AND my sanity. read more

A lot of things are based on feelings right? how do you FEEL about this? How do you FEEL about that? I feel this store does not ever have what i am looking for. I mean I can find something really neat at another H&M but it must be because the selection is less here or maybe the store is smaller that i dont happen to come across my item. Staff here usually do not greet you. But that's not too bad. some of us love to shop independently anyway. dont bother me when im shopping! im in the zone! read more

The best thing about shopping at this H & M location is having Hailey Salha help you shop for what you need! Here is what happend: I was looking for a suit for my 13 year old daughter and after spending about 30 minutes checking out both men's and women's sizes, we were growing weary that we could find the proper fit. We ran into Hailey and asked her to please point us in the right direction. Hailey not only took us over to the rack where we found exactly what we needed (the one teenage rack), but she pulled other items that could work from other parts of the store. Without prompting, she asked us if there was anything else we needed. After giving her my daughter's wish list for THE perfect pair of jeans, Hailey scoured all the racks, spending like 20 minutes looking for exactly what my kid requested and pulled out 2 pairs. One was a perfect fit. If you have ever been to this H & M you realize it's pretty darn big and there is not much guidance on how jeans fit (unlike the GAP). Hailey has a very solid understanding of the merchandise (clearly!) and this, combined with her awesome attitude means she is seriously should consider a future in fashion (stylist etc). She has better customer service skills than most adults that have years of work experience under their belts. If I wasn't so impressed and grateful, I wouldn't take the time to write this review and sing her praises. This young woman deserves credit for being a naturally giving, helpful, super competent human being. Her bubbly, positive, fun personality was contagious and made the whole experience of shopping so much better. She even celebrated my kid's outfit and shared in her excitement. We hope Hailey will be recognized for her efforts. She is a memorable person that has a bright future. H & M is lucky to have her. She really knows the H & M merchandise. Hope you read this Hailey and THANK YOU! read more

It's been 3 weeks and I still haven't received my refund. I bet the manager, Michael, pocketed my return. Super shady store.

Jujan or whatever his name Is THE Most Stupid Cashier I've ever met. Job is easy but obviously not for him. He rescanned my clothes twice because he can't even separate scanned from non scanned and was throwing clothes like it's some garbage. Very rude and disrespectful, I really wanted to get a manager however the line was sooo long. I felt very bad making people wait just because of this idiot. I will definitely come back to speak with a manager, he/she has to do something about this employee. This little punk shouldn't work there If he can't handle this job. Super disappointed, never had such a poor customer service. Makes me not shop at this location!!!!! read more

I have never technically been diagnosed with a panic or anxiety disorder. No agoraphobia. No claustrophobia. In social settings at bars or clubs I'm good to rock n' roll and that IS NOT because booze is involved. In stores like H&M, however, I freak out. I feel the wall closing in and my heart beating out of my chest. Will someone please write me a prescription for Xanax? I cannot shop in a store that is so cluttered. There is so much merchandise on the racks that everything looks like a sea of chaos. How in the world are you supposed to go through the clothes and look for your size when nothing is in order and everything is jammed in so tight on the rack? You attempt to move one piece and DAR SHE BLOWS. Clothes just start falling off the hangers left and right. I panic this time and not in a good way. I feel trapped in a store with cheap clothes where I can't find my size and there is absolutely no order. I'm a Virgo. We like organization. An observation I noticed upon a recent trip is that every article of clothing looked appropriate for a 9-5 desk job. Nothing casual, nothing for going out. Mind you, the clothes are cheap. Forever21 at least has cheap clothes that generally look great on. These are terrible. They are cut unflattering and the material is just bottom line. No thank you. Everything here should really be under $10. Not once while I was in here did anyone check in with me to see if I was, "doing OK?" Where are the employees? The only contact I made with humanity was other shoppers bumping into me or grabbing merchandise practically from my hands while I was trying to look through clothes. Hmmm. I get anxiety when people knock me so hard I practically fall over. Some people don't have manners. This is why I don't shop in stores like this. Never mind that prescription for Xanax. Mental note: never shop in H&M. read more

I never thought my size 2 frame would fit into a size 6. Apparently it does at H&M. I love fast forward fashion stores. The quality of clothes at H&M is a few steps up from the store of legal gambling age Forever21. Their T-Shirts will not get distorted during the first wash. The styles are not too trendy but more work-appropriate with a side of casual chic, kind of like BR but without the price tag. The jewelry is cheap, the handbags are nice, and the marked down sale price is a steal. The return policy is standard, 30 days for a full refund, beyond that you get store credits. I like stopping by the store to check out the sales rack. Somehow it's very hard for me to find something that fits me perfectly at H&M. I don't know how many cute dresses I had to pass up because a size 4 is a little snug and a size 6 is slightly loose. Given the dilemma of my in-between sizes, I usually leave the store empty handed *probably the best thing for my wallet* However, I got lucky 2 weeks ago. Browsing the store like I normally do, I spotted a handbag just the size and color that I've been looking for. I couldn't believe it. Silly me I actually turned my head both ways to see if anyone had claimed it. I saw no one so I took it with me into the fitting room for fear that someone else would want it just as much as I did. Finally I found something at H&M that would fit me. I'm completely giddy like a school girl over my purchase. Bobby L, my go-to guy for the latest trend in furses "friend's purses", you would be so proud that I bought a smaller handbag. read more

My last trip to H and M... Me: "HI! I really like this skirt and I would like to buy three more of the same style in the same size. Can you find out if there are any more of the same skirts?" Sales Associate: "Um, unfortunately, our computer doesn't let us see the clothes that are at other stores, so I would have to call the other stores individually to find out for you." (This comment was coupled with a faked regretful expression.) Me: "Would that be possible?" Sales Associate: "Well, which stores do you want me to call?" (At this point, she looks frustrated that I would even ask her to do any more work than she already wasn't doing at 8:40 pm on a Wednesday night.) Me: "Serramonte, downtown, and if those don't work out, maybe Emeryville." Sales Associate: "Do you mind if I help other customers while I call for you?" She proceeds to check out other customers, without a hello and a good-bye that sounds like, "Receipt in the bag or with you?" She informs me after making one, two-minute phone call that Serramonte does not have it, hoping that I will give up. I ask her to call downtown. At this point, she makes me feel like I just asked her to cure acne or frizzy hair, both which would help her immensely. I wander around the store a bit more, noticing in the mirror that I am wearing a shirt, jacket, and purse previously purchased at H and M. I start to question whether I even want to buy the skirt. Unfortunately, I am on a tight time frame and I need to skirts. She then informs me that downtown doesn't have the skirt either. At that point, I give up and just pay for the skirt and a purse that I picked up. Take home message of this very long story - if you shop at H and M in Stonestown, don't expect customer service. read more

Some of the sales associates here gotta watch their mouths. Y'all need more "customer service" training or QUIT, bums. Shout out to the tall guy with glasses though. Good guy. read more

SO Sorry.....My young daughter had a first shopping experience purchasing an outfit for a special occasion. After coming home, I noticed the sleeves were a little tight. We went back at opening this morning and not only would staff not offer any help... When she came back to me and repeated what the staff said on this exchange trip, she decided to return everything. I walked to the car with her, as she cried and refused to shop anymore. Why is it the staff feel like they are there to chastise customers? I don't care...It was a first and last experience for us. I am so sorry that encouraging her to try this, turned out this way. For a store who proclaims "giving back" I am surprised they are doing business like this... I'M SO DISAPPOINTED for her and H&M...I hope the lifelong experience for her was worth it. read more

I didn't think they could fit a proper H&M in the old Abercrombie space. Yes, it's on the small side but actually decent (for women) since they focus just on women's apparel and accessories (there is no men's or children's department). It is too bad that they couldn't squeeze the lingerie section in. They have Divided which is the more casual, junior line with t-shirts, sweatshirts, and so forth. The main H&M line is a little more grown up though it also has casual wear but also career wear. The career wear items seem pretty boring to me. I look to H&M for inexpensive casual wear and I also buy quite a few scarves here. You can't beat the convenience of this location and also they don't play the same really loud, annoying music that the Post St. location plays. And it's not as crazy as some of their other locations. read more

Today I took a personal day. My whole plan had been to sleep late, wake refreshed, have a long leisurely coffee, then hit Golden Gate Park for a run, followed by a late lunch in the Mission. Instead, I woke up in a stink-ass mood, threw on some clothes, ran a comb through my hair, checked the eyes (barely) for raccoon mascara smudges, jumped in the car, and headed out, sans coffee (headache be damned). To where? I didn't know, but I knew I just needed to get out for a drive and see where I ended up. Where I ended up was Stonestown Galleria on 19th Ave. (random!). I stumbled upon H&M in a random corner of this mall, and I'm glad I did because Aeropostale and J. Crew were not on the agenda for today. I needed retail therapy of the most serious kind. I needed to shop, find stuff I like, and spend mere pennies. I walked into the dressing room 3 times, each time with no less than 8 items, and ended up purchasing some pretty choice items. But where's the panty section? Ten cheap pairs of panties for something ridiculous like $10 would have made me ten times happier than I am now. That would have been a 5 star shopping excursion. Instead, I knock off one star for not upping my chonie selection. Whatever, H&M! But I gotta say, this super-unbusy, super-clean H&M kinda cured my stink-ass personal day blues. read more

Bernadette, you suck at retail. You were on lunch, yet you were at the cash register asking for the next customer...then you throw my shirt I am purchasing at me? Don't take it out on the customer if you guys are unorganized and are lacking staff. Oh and I'm not just picking on you, this goes to Jose also. Why are you buttoning and putting on the electronic sensor on the shirt I returned while I had my credit card ready to pay....aren't you suppose to do that some other time, like not when the customer is still waiting for you to process the transaction? Guess my expectations were a bit high (or unreasonable?)....... read more

The people that work here are the rudest people ever. Both Justin and Jeyna are the rudest that I am writing a personal note to the manager. They rushed me the entire transaction and Jeyna saw that I applied for the 10% and she rung up my stuff anyways and said it was too late and made me go back in the end of the line and she ended helping me again anyways. And her stupid cash register thing fell on me and she didn't even apologize. Both workers should be fired. Never going here again read more

I love H&M. stylish clothes and everything else. BUT! this store is just the worst. I live near stonestown so might as well go here. but every single time I go here, its always bad customer service. I called about a product and I was wondering is the product suppose to be in that condition. and the guy answer me yes. bla bla bla. and then I said ok thank you. and he was like "is that it?" tone of his voice wast like jeez lady thats the only question you have? that's it? to the supervisor or store manager to this store, you have the worst associates. better tell them to straighten up. at least be polite. we're not asking you to be our best friend in every shopping trip we go to. we just need someone who won't stab us if we try to ask something. read more

Took my daughter to get back to school clothes. Amazing selection and great prices! 15% off with used clothing? Awesome! The staff there are saints. The store manager made me a customer for life with her incredible customer service. My daughter was literally jumping up and down with joy as we left with the incredible new clothes she got for school. Nothing like a confident, glowing kid on the first day of the year. Thank you!!! read more

I love this place. You walk in and it's mostly clothes for the 9-5 crowd but in the BACK, oooh that's where the magic is. It's mostly Forever 21 type clothes but nicer. I find that I'd wear about 20% of Forever 21 clothes but 80% of H&M junior clothes. I forget the brand name. I think it's called Division? But the clothes are nice. The clothes are cheap and modern and you can buy them in bulk because it's stuff that you'd wear everyday. I prefer this location to the others because: 1. It's close to SFSU 2. It's not crawling with people Go here if you want decent clothes that are cheap and better made than Forever 21. read more

I love H&M but I would avoid coming to this particular store at all costs. Both times I came to this store, the salespeople were extremely rude and unhelpful. The first time, I asked for a stock check on an item to see if they had it in a different size, and a Hispanic male cashier in his 20s told me that unfortunately they didn't have the capability to do that. I've gone to plenty of other H&Ms and they were all able to do simple stock check on items in their store!! How else would they keep track of their inventory?! He was being super lazy and unhelpful. Today, I went to return and purchase a few items, and the cashier (Mel) could not smile for the life of her. I felt bad so said sorry for the kind of complicated transaction (even though it was a super easy return and purchase). She literally just ignored what I said and didn't respond to me. What kind of customer service is that? My advice would be to go to the H&M in Serramonte. It's nearby, and the sales associates have been super friendly and helpful there! That one or downtown, just don't go here for your H&M needs. read more

Dear H & M, I try and try to like you I really do. For years now, on every trip to NY I always make my friends take me to the nearest H & M store to see if I can finally understand what the fuss is about. The ads look so adorable, and the girls look so chic in your clothing. Yet in the stores, nothing ever translates as cute on me. When you opened in SF on Powell Street, it was the first stop I made from the Oakland airport to see if I could find something to validate the fuss and commotion about you. Nothing. There were lines to get into the store, lines to try things on and even longer lines to pay, which didn't matter because I never found anything that looked cute. I look and I look, everything is so baggy and in such odd shapes. The sizes are weird, and the clothes just don't compel any urge to snatch it up and wait in line to see how it fits. I just don't know why. When you opened up at Stonestown I thought, maybe I just had a bad attitude towards the Powell store, I'll check out Stonestown, it's got to be less crowded and something has got to appeal to me, after all I am a shopper in training for the Olympics, people say. Alas, again, nothing worked for me. Maybe I'm not trendy enough to wear what Kate Moss and Madonna likes. Maybe my body is a funny shape. Maybe I have no style. ( Though the girls at Nordstrom, Forever 21, Arden B, BCBG, Betsey Johnson and Bebe may disagree.) Maybe I look at the clothes with the wrong glasses. But again, today when I purposely put aside 3 hours to browse your store, I only found maybe 4 items that I was pondering trying on. But then when I saw the 9 girls in line at the dressing room, those 4 items just didn't seem worth it. So again, I leave your store empty handed. I don't understand. I have never walked out of Zara empty handed, or Nordstrom or Abercrombie, or Bebe or even Old Navy empty handed. What is it about your store that disables my ability to spend money freely? Your price points are right on. Everyone else raves about your stuff. My friends tell me about the finds they have purchased and how you stock the best basics and even some good work clothes. You manage to make it possible to be trendy without going over your ATM limit for the day. Kate Moss wears it, and Madonna designs for you. There are lines to try things on. Why do I not fit in? Please fix my broken heart. I am waiting for the day when I can hand over my credit card and pay for something and walk out with an H& M bag. Desperately waiting for you to make it up to me. Denise read more

I absolutely HATE this H&M. The disorganization of this H&M is uncanny. There are clothes ev.ery.where. Whenever I walk in, I'm basically walking in to a huge pile of clothes that I have to dig through to get something close to what I was looking for. The flow of the store does not make sense to me and on any given day, can put me in an instant state of anxiety. I could go to Nordstrom Rack if I wanted anxiety! In any event, the music is too loud, the lights are too low and there feels like there is a general film of dirt on the fixtures and sometimes the clothing. And the worst part is I can't even say I've ever received good service or any service there for that matter. The cashiers, who are the only employees I can ever spot, seem to love to talk to each other instead of ringing up the customers. Hate it. read more

Please do not go here everyone. The customer service here is the worst! For example, the employees are totally misinformed about their recycle programs. I brought two bags of clothes and the employee didn't want to take them because I didn't have an extra bag. She gave me such an attitude and rolled her eyes. If you don't want to work here girl, get another job! Take your attitude somewhere else. I didn't get this girl's name but I called the store to find out and they hung up on me. How unprofessional! read more

literally waiting for a cashier in the male section as I type this review. Been waiting for about 15 mints and looms like no one works here. was not greet as I walked in. I just want to pay now. what the hell read more

H&M - I just want to pay - Women's Clothing Near Me - San Francisco, California

H&M will you marry me because I am so in love! Thank god, I can shop somewhere now that has clothes that fit me perfectly without spending the extra money. I have something called boobs you know, and no one seems to realize some girls are curvy. WTF!! Anyways, special thanks to the newly established H&M, my life has changed dramatically. They have sizes 2-16, carry numerous accessories and has shoes. Plus, their clothing prices can fit into any ones budget. Good luck and prepare to shop. Ready, set and go! read more

Some of the ladies here have an attitude problem. Even if it wasn't directly at me, while waiting in line and seeing how they were with other patrons... it was cringe-worthy. *Ps. Those curtains SUCK in the fitting room. Every time someone walked past me, the curtain flew up! Fortunately I had a hair clip with me. I took the hanger and placed it on the mirror, used the sleeve and clipped it to curtain so it wouldn't lift up as high when someone breezed by. Fortunately the shirt I wore was BAGGY enough to cover my bum. And I definitely made sure to have the curtain reach both edges. SO ANNOYING! read more

I love H&M but had an absolutely horrible experience at this location. The service was terrible and I was treated rudely by the only two employees I had any contact with, the cashier and the manager. I went in to do some shopping and to return a shirt and a pair of shorts. I was told I could only get store credit in the amount of the current sales price because they had been purchased more than a month before. Fine. An annoying policy (particularly since I was returning the shirt because it basically fell apart before I ever wore it) but the policy was on the receipt so I accepted it. I was told that both the shirt, which I'd purchased for $12 and the shorts, which I'd purchased for $25, were now being sold for $5. I was skeptical that the shorts, which were $25 a month and a half ago were now $5 so I found them on the floor and, lo and behold, they were still being sold for $25. I took them up to the counter to show the cashier and she rolled her eyes at me before calling over her manager who rudely said that they "just hadn't been marked down yet." I had no way to know whether or not to believe her and she offered no proof of the markdown or apology for the confusion. In fact, the manager never talked directly to me but instead talked about me and my situation to the cashier while I was standing right there which I found extremely rude and unprofessional. I went in to the store prepared to spend a lot of money since I'm starting a new job and need new work clothes. Instead, I was so disgusted with the service, I used my $10 gift card and then got the heck out of there. read more

I've never really owned anything from H&M (except one gold necklace) and since it first opened in Union Square way back when, I've never really stepped foot inside another one since I've never been able to find anything that's interested me...which is why I call this store, Hit and Miss. So I don't know what sparked my interest for checking it out yesterday. I walked around and found some promising items and before I knew it, had 8 items and a purse I wanted to try on. The place was pretty organized and there were a lot of people in the store. Most of the size 2s are gone...lots of 4s and 6s though. I also liked the jewelery area and found several things I wanted to further inspect. After trying on my 8 items, I decided to purchase 2. The prices weren't outrageous which made me happy and the quality was decent. You're paying for what you get so it depends on what you're buying and if you're willing to splurge on something that looks slammin' on you but is thin and cheap (not in my case). I was happy with my purchases and surprised that this time, there was no miss...I hit it! Note: they don't accept AmEx read more