IN STORE: 5 ONLINE SHIP&SOLD BY WALMART: ZERO…read more in store it's great. Well stocked always tons of staff. Lots of shopping carts. Terrible parking lot set up but it is what it is, great mall access on both floors. A bit terrible when it comes to cash payment if you want to go to the mall you gotta turn around after checking out and go walk through Walmart to the other exits that lead to the mall where you then get the eye about if you paid or not so it's a tad of a hassle. Online. Online they are terrible. Give them a GRADE F- Ordered 3 times with them DURING COVID: unclear that you are buying from 3rd party and paid nothing shipped no response from seller and Walmart throws up the hands and pretends it's not their issue at all no idea don't care not our problem. POST COVID: ordered a few sterlite boxes. Website shows. Based on my postal code. There was sufficient stock. Ordered "3" and 5 small and large. They "cancelled my 3" and shipped the 5. Because I needed a matching set it is now below the threshold to order lone "3" from elsewhere. Nowhere to cancel. Reached out to chat. Confirms. Canceled. Got that "3" times telling me straight up after asking. Yes. It is cancelled. Nothing will ship. You will get notified in about an hour it's all cancelled. Yeah? 1 hour later get notification. It shipped. Called them. Oh. We can't do anything about it but you can refuse it or once it's arrived you can take the trip and come give it back to us at your nearest Walmart or we can give you a label to send back... oh yeah. I ordered from BC and they ship from BC... you wanna send it back?.... The return label goes to ONTARIO so until they get the things back they hold your money hostage for about 2 more weeks. Ridiculous!! Turns out. I did need more. Enough to place another order of free ship. And one arrived cracked. Packed cracked. Not damaged in transit. Sloppy employees don't even check its condition before sending to you Okay. Dragged it back to their store. Oh. We don't refund in store. It will be automatically on your card you paid. You should get it in "5-10 business days". What a joke Ordered second order of 8 and 8 and one of each size again arrives cracked chipped broken. Yet again. Dragged it to the store. Yep yep once again money held hostage for days on end Overall. Cannot recommend the online option. Walmart.ca is a NIGHTMARE! However. In store the experiences have been great. Stick to Amazon omg. Amazon is like A+++ compared to Walmart which clearly earns a F- and that's being super generous Walmart: great prices, quick to take your money, absolutely incompetent if things go wrong with online orders, and customer service is more aggravating than the situation itself.

I was filling out the form to open an account. I put in my phone number and my email address etc…read more Final step was they would send a code to my phone. It is a land line so does not accept codes. There was no opportunity to send it to my email address . Other firms I deal with who also want confirmation I am a real person always have me select whether the code is to go to my phone or email and of course I always check email. I do want to buy from Walmart. I assume they don't want my business.

Major brands are not on sale. Dead escalator going up. No one in the booths at all to help. Go…read moreonline to shop instead before the store goes down, nothing is worth here.

Occasionally, I find some items on sale worth buying. The quality is usually better than cheaper…read morestore alternatives. Today I found a winter jacket. There was a staff member at the entrance of the store to remind people to use hand sanitizer. However, I barely saw anyone else working and the store was a bit messy in the clothing sections. It would be great if the store had a couple staff members in charge of cleaning up the aisles.

I was specifically looking for a backpack purse and they had an amazing purse selection for…read morereasonable prices. I found tons of options and the section was well organized. One major downside was the massive line that they had at checkout.

Clothing and home accessory store where Playdium used to be. I'm sure I'm not the only person who…read moreremembers this fondly. Parking is available in the nice large mall lot. Be sure to remember where you parked. The store is about 60% clothing and 40% home accessories. The floor space is quite large. Quality of goods overall is low to mid end. In other words, good for budget shoppers and decent value. Not too much else to say, other than that this place does provide a decent alternative to department stores such as Hudson's Bay.

A very big store but the items they have in the store seems to be somewhat overpriced for the…read morequality and feel for their products. They have items from pens all the way to clothing. I didn't find anything interesting here or things that I would need. I noticed that the store is always busy.

This is a pretty big store with the usual Muji items found in other Muji stores around the world…read more While I love Muji products, for its simple and clean cut lines, I am pretty stunned by the prices in Vancouver. It is jacked up by over 50%, with many doubled of what you pay in the Muji stores in Asia. If you do travel often to Japan or to Asia, it may be better to just shop there. Well, unless you intend to buy big items like furniture. Final sale items are not refundable for either cash or store credit. So think very carefully before purchasing anything. I will suggest to do a quick online price check first. Even the sale items are still more expensive than in Muji stores in Asia.

Had the absolute worst experience ever here I'm mind blown. Harassed by a self checkout attendant…read morefor using the handheld scanner on my heavy cat litter. She called over several employees and security to count my items because I scanned my cat litter with the hand scanner. She harassed me and embarassed me the last time I came here too, the exact same lady for the same issue. I spend $300/week at this location, tons of other places would treat you better as a regular customer in this competitive economy, I'll never be shopping at Walmart again. Superstore just gained a customer!

There were lots of little inconveniences in this Wal-mart that need to be fixed…read more Some of the shopping carts were busted. I put my dollar loonie coin token in the slot and the darn key lock wouldn't come out. Luckily it worked on the other cart beside it. They made a huge change in the checkout area where they converted a large portion of the regular registers into a huge self checkout area. Kinda disappointed at this change since i almost never use self checkout. Granted, it was a little late at 9:30pm, but there were no full serve regular registers available at the time. (only if you pay in actual cash, which i didnt have.) The staff person was nice and rung up my items for me after i requested help. Avoid Wal-mart's homemade pastries! Their cherry turnovers were improperly baked making them super hard to bite into. The amount of cherry filling inside was also lacking. I felt i wasted $6. As i was making my way to the parking lot with my items, i got a unpleasant surprise because there was that fight broke out between the security gaurd and some brazen shoplifters. The shoplifters ran into the wrong store door so it didnt open but they still managed to force themselves out eventually. The security guard tried to grab their stolen goods in a epic tug-of-war match and ultimately lost. The shoplifters got away! Kudos to the security gaurd for trying to stop them. It was a 4 vs. 1 tug of war so he was outnumbered. Also kudos for him vigilantly shooing away people that didn't wear a face mask, which was required, during covid19 . On the plus side, I found a good $2 off deal on shampoo. But best of all, I got a great deal on Purex toilet paper, and there were still plenty left. Got a few packs to use during the second pandemic wave. And yes, you can buy more than one! Score! Overall not bad...3/5.

I find that the staff here are not really helpful anymore. Many don't understand what you are…read moreasking them and no very helpful. Today I was asking if they had all the Christmas things packed away. The two workers said yes they were putting them away but they couldn't be bothered to look at me and speak with me. It was like I was imposing on their private conversations. I wanted to buy one of the storage bins but a piece was missing g so wondered if they could help with that. I didn't bother asking. Disappointing. There is a good selection of products and prices are reasonable though. I enjoyed walking and looking at the selection. Exodus silly the kitchen ware as there were some new items I had never seen before.

The customer service here is excellent. There are other locations closer to me, but this one is…read moreworth the drive. Especially if you need to return something. They make returns so easy here and no questions asked! Whereas other Canadian Tire stores make it a huge hassle and extremely difficult. So ridiculous. I definitely recommend coming to this location!

I came here looking for a bathroom item: a dish for my soap. Unfortunately they didn't have it. The…read moregoods that they sell are very cute. I do like their cushions. Prices are reasonable here. Not expensive. Quality is ok. They do sell clothing items like socks, shirts etc. They have electronic items as well. For example: mouse, keyboard, headphones, Bluetooth devices and etc.

I didn't know Oomomo existed in Metrotown. I have been doing it wrong. When I want to go to Oomomo,…read moreI usually head to Richmond. This location is not as big as the one in Richmond Aberdeen Mall. Hey, but this one has basically most of the stuff that one would be looking for. I do find the food items here quite expensive and especially when T&T and Superstore (some Asian/Japanese treats) is near by. The items here are inexpensive. In terms of quality its ok to good for what you pay for.

OG Vancouverites know Oomomo used to be called Daiso. Daiso was rebranded to Oomomo several years…read moreago and they have since opened more locations in a few BC malls. I absolutely love this location as Metro is the biggest mall in BC and it's always popping with a ton of selection of random stuff and knick knacks! Not all items are $2. Actually, most items are $2+ but that doesn't really matter because you're getting quality stuff. Just keep in mind that a majority of the stuff are Made in China, but look around and some things are from Japan. I personally think this location is better than the one at Aberdeen because they've gone through tons of renovations and the vibe is different. It's also smaller with a Canada Post on the ground floor. Definitely check this location out if you're in the area!

Bad customer service in their automotive parts dept only one guy helping with a big lineup of…read morepeople on a Saturday.

Just had one of the most frustrating retail experiences I've ever had at Canadian Tire…read more I went in to buy figure skates for my daughter and have them sharpened. I also brought my son's skates to be sharpened at the same time. Simple enough, right? Apparently not. There was absolutely nobody upstairs in the sports/skate area for a solid 15 minutes while I stood there trying to figure out the process. Eventually I had to go downstairs to customer service. The employee there told me to pay for everything first -- which I did immediately -- and then said SHE would come upstairs to sharpen the skates. So I waited. 20 minutes later, still nobody. My son finally went downstairs to ask what was going on, and her response was: "Oh, nobody came up?" Excuse me? YOU were the one who said you were coming upstairs. She then got on the walkie-talkie to supposedly call someone. Another 15 minutes passed. Still nobody showed up at the sharpening station. The only reason anything finally happened was because I was heading downstairs to complain and happened to run into another employee by chance. I even asked him if he'd received a call to meet me upstairs -- he said no. So in total, after already paying, I waited roughly 40 minutes just trying to get two pairs of skates sharpened. I work hard all day. This was the small window of time I had to do something for my kids, and instead it turned into a complete waste of time because this store is run with staggering incompetence. The staff were disorganized, communication was nonexistent, and management should be embarrassed that they allow the store to operate like this. I will never set foot in this store again.

Sandra gave my wife excellent service this past weekend she really took time and excelled in…read morecustomer service Salamat Sandra

My first time ever leaving a one star review, came here with friends from out of town to change…read moresizes. There was some language barrier as my guests were from India, which I tried to explained to the sales lady as I could tell she was getting impatient with them. As I explained it, she became more upset and said things like "we are in canada, not India", and made us feel like she was doing us a favour by just doing her job. I had to walk away because I was getting upset at the complete lack of civility let alone customer service. I appreciate that we all get impatient or are off some days, but to be snarky with customers isn't right. Fortunately my out of country friends are the easiest and nicest of people, they didn't even notice her behaviour and pleasantly thanked her for her help. Personally I've never seen such poor customer service. Over the years we've sent a lot of business to this store, sending our out of town guests here for sandals but not so sure anymore.