Really good Tailor. John is pleasant to deal with and does the best he can for his customers. I get…read moreall my tailoring from John. Suits fit great and are a great value. Great attention to detail on alterations and great customer experience.

Great service with a welcoming smile. I had to have a suit tailored for my sons wedding. Everything…read morewas great. Length of pants was a little long. Still very acceptable but I asked if they could be shortened. They did it on the spot as I waited. You don't see many businesses with service like this anymore well done.

Worst experience ever. Walked in the door. No one greeted us. Told him we were interested in buying…read morea tux she said rent or buy we said bye she pointed to three and walked away. I said where are you going? She came back and said what can I help you with and I said well what's the difference in the three? And she said well you know I said no I don't know. Don't go that worst store ever and there was a big fat guy sitting in the chair he just looked at her and looked at us. He wasn't interested in helping either. I would recommend no stars, but it won't let me post this unless I at least give it a one star. This text was for our 50th anniversary and we were willing to spend a lot of money. You just never know who's walking in the door probably should hire people to give a hoot.

I am writing this at 1:45 in the morning, wedding is in two days... 7 grooms man... as of right now…read morenot one of us has gotten a normal suit rental from you clowns.... the service is 100 percent absolutely piss poor... shirts missing buttons, pants 5 inches two short, best man, pants way to big so he has to come back... comes back and they have returned the whole suit and said it was damaged so he has to come back again to pick it up.... what in the hell is going on here... I can not wait until the morning to make a phone call DO NOT EVER SPEND YOUR MONEY HERE

What a hidden gem. We needed to find a suit for my husband for our wedding party. We had been to a…read morefew shops and ended up here. Don't be discouraged by the appearance. It has a bit of a warehouse vibe. The staff is helpful and will help you find what you need. My husband got a very nice, high quality suit for a very reasonable price. The alterations were great and the turn around time was very quick. They had a lot of unique and stand out styles for anyone wanting something besides the same old styles and colors that everyone else sells. They also let him swap pant sizes so the pants could have a better alteration since his top and bottom sizes aren't the same with the standard sizing that comes with suits off the rack. Overall great experience.

After completely butchering alterations so the suit was unbearable, including uneven arms, a hem…read morehalfway up the pant legs, and the waist being several inches too large, they refused to provide a refund. I would not recommend this store to anybody, completely unprofessional and very shoddy work.

We went in to look for a suit coat for son. It was pretty busy for a Saturday so there was a wait…read more After a bit I just asked a salesperson what size we should look for. Luckily the older gentleman was informative and honest. He told us that my son hasn't grown into a men's suit just yet and that we could find a coat elsewhere for much cheaper. It's nice that there are still honest people in the world. Would recommend

The Riverside Men's Shop in the city was A LOT better all together in service. I purchased a suit,…read moreI went to put it on and came out for them to see what needed to be done. The salesperson was not even close by and was already with other customers. I guess all he wanted was another sale. Went to another store for another suit later and was well pleased with that one

This is a terrible store. I think my melanated skin had a part to play, yes I am a BROWN WOMAN…read more The store's motive is to "PRICE GOUGE" during graduation! This day should have been a joyous time for me and family, however it turned out to be so dramatic for NO REASON! I wish I never walked into Uomo Da Milano. My entire day was ruined before the son's graduation, unfortunately we did not have a family dinner prior to the MOST IMPORTANT DAY of my son's life! This is the series of events: I walked into the store on Friday May 17th, I asked the cashier to assist my son with hemming his pants and the waist of the pants. The crazy lady at the desk charged my son $100.00 for an alteration, plus tax. I went around the corner in the mall to another alternation store with a professional tailor on site - the price was $18.00 for the same job. I went back to retrieve the pants, however, they never gave me back my refund. It has been a total nightmare dealing with this store. The owner called me to give me the full refund within a few hours. I returned back to the store hoping to get my refund to no avail. The crazy lady insisted that she already credited the card. I told her the owner called me and he asked to swipe my card for the refund. She was adamant that the refund was given and she gave me a receipt. Guess what? It is Thursday, nearly one week later - NO REFUND! I called her back she said, Go ahead and make a dispute with your bank! LORD, have Mercy! You cannot make this stuff up. I am going to report them to Better Business Bureau and the the AG Office. Good luck Brown people!

I under estimated this store, thinking i could never shop for a suit other than at Macy's. My wife…read morewanted me to try them out and so i did. I have to say I was amazed on how many different suits, blazers, sport coats and ties they have to offer. The quality of the suits are just as good as Macy's but this place has more eye catching suits than Macy's. You do have to pay extra for alterations, at first i was disappointed because i feel that should be done for free. But when the employee said it will be done in 20mins, and not a week like other places i have gone to. The extra price for the services was well worth it. Looking forward to coming back

Being somewhat new to the area, I stopped in to consider giving my wardrobe a little refresh. I was…read moreimpressed with the variety of offerings, value and prices. The staff couldn't have been more friendly, welcoming and helpful from start to finish. What a great store!

Bespoke service . High quality clothing and attention, at a comparable price to other "warehouse"…read morestores. . Seriously, why would you want a slap dash kid "fitting" you elsewhere, when Alan at the New York Store will make you look like a King for the same cost?! Gentlemen, you deserve this. And you can afford it. Go!

What a great experience!!! My first time there and I had the best experience that I have ever had…read moreshopping for clothes. New suit, shirts and ties. I have never seen so many awesome men's clothes. I cannot wait to go back. Carmelo was so knowledgeable and professional. I wish I could rate this place with 10 stars.

The best quality clothing store in WNY...hands down. The sales team is very professional ​and…read moreequally talented. I normally work with Carmelo who is fantastic at what he does. Great atmosphere, great clothing and great experience.

absolute insanity!!!!! i was followed by one of their lpo,…read morehe attacked me as i was exiting the store and tried accusing me of stealing my very own belt i arrived in!!!!!!! i was cooperative untill this lpo took it too far thinking he could take my phone, try to cuff me to a bench & lock me in a small room as he looked the through my personal bag. i demanded the police before handing the guy my belt for him to see it was not even a new belt!!! it was a (vince cumoto) belt i had worn walking into that location & had purchased 4 months prior @ a local tjmaxx!!! after police arrived they decided to restrict me from going on any macy's property and required me to provide a receipt to get my belt returned!!!! thank god for tjmaxx & their crew for pulling through! not even an apology for telling my minor children that their mother was a thief & to get a cab hours away home!!!!!!!! unbelievable!

I've frequented this location for years, and it has something for everyone & while it at times gets…read moreoverwhelmingly busy in the apparel department around the holidays (good luck waiting for assistance close to Easter or Christmas, come early or you're in for a long wait) Incredible selection of suits, Boss & Ralph Lauren and other premium menswear - and upstairs a wonderful selection of shoes, clothes and such that my wife loves. Downstide: the men's shoe section can get chaotic, and sizing can be spotty

I've always had a soft spot for this chain. Such good looking clothes here. Any man comes out…read morebetter dressed than when they went in. Pricing isn't Walmart, but doesn't look like Walmart either.

Came in here again because my suit was delivered and left disappointed. Why? Well, to start with I…read morehave to make a 3rd trip back. Despite being measured the first time, the pant size came in way too long. They measured my legs the first time; why they couldn't adjust it right away and have it properly fit it and have to take my measurements twice doesn't really compute with me. To top it off, the adjustments can't be made on the actual suit with their in-house tailor so they don't really have a solution to the "oh you feel like the suit doesn't fit very well? well our tailor can't work on that," and while they do offer referrals to other tailors who can potentially help, probably not enough time before my friend's wedding to get that fixed. I also felt like the adjustment fees were a bit sneaky. If they charged me for the adjustment/fitting right away or it was priced into the suit, it would just make more sense to me then to be hit with another fee afterward for what to me just seems like inefficiency. Coming back for a 3rd time? I bought a suit once somewhere else and I was in and out in under 15 minutes with an awesome suit that I still treasure to this day. Oh, and it fits and looks way better than the one I purchased from here. Although I was relatively a fan of the experience in the beginning, I'm now less than satisfied and not sure whether I would recommend them.

Beautiful shirts but horrible customer service. I sent an email asking if I could launder some…read moreOxford shirts to understand the shrinkage (very common with custom shirts ex: proper cloth where they actually ask you to launder to understand fit) Nothing in the return policy and no response so I had them washed and pressed professionally. Now being told he cannot resell them so won't refund. Insane take from a company that prides themselves on customer service.

Recently purchased two pairs of khaki pants. I am not impressed with the cuffing effort. Just…read morebecause the world is falling apart under our feckless government doesn't mean that your clothing needs to follow suit. You could have serged the bottom or rolled them first. This is after one washing.