I had a horrific experience with this tree service. Our neighbor hired the company, and during the work I personally watched one of the workers accidentally cut through our window screen with a pole saw. I immediately reported the incident to our property manager and got in touch with Tom, the owner of the company.
Tom came out supposedly to assess the damage, but when I greeted him, he became irate and confrontational. For the next 15 minutes, he screamed at me, denied any involvement with the damage, called me a liar, and said I was just in it for the money (for a window screen?). When I explained to him in explicit detail exactly what had happened, where he was standing, how his worker cut the screen and with which tool, that's when Tom really lost it -- he must have realized that I actually witnessed the damage his worker did, so he kicked me off the neighbor's property and started personally insulting and berating me.
I mean this when I say that Tom is the singular most rude person I've ever interacted with in my life. While he could never admit the damage that his team did, here are pictures of him, the red pole saw, and the slice his worker made in my screen. If you'd like him to come on your property, good luck to you and hope he doesn't damage your personal property! read more