My husband and I went to this business this afternoon to choose floor tile as well as kitchen…read morebacksplash. The customer service was absolutely horrible. Not one person in the store acted as if they cared we were there or cared to share information regarding the tile offerings - some custom order, some in stock. Sadly we were ready to buy but I would not spend a penny in a place that treats others in this manner.

I bought a home that I had to remodel in 2021. I do a fair amount of business at Lowes, just…read moreworking on my home, but in shopping for available products, I found a store that was new to me -- Home Outlet in Chattanooga, TN. Since then, I've spent at least 4 or 5 thousand dollars there, and I love working with them. The store doesn't carry everything I need, but what they have is very very competitively priced, and often, I can pick up what I need from what's in stock. When I need something special, they do a great job of listening to what I want and helping me get it ordered. Home Outlet has become the first place I go when I need windows, flooring, cabinets, tile, counter tops, doors, and more. Another observation. With few exceptions, the same people I was dealing with in 2021 are there today. Lynn the store manager, Brent and Robert (who just retired a couple of weeks ago) are customer service experts. They are always ready to help me, but know when to leave me alone to shop and think before I need assistance. I don't have a single criticism of these professionals, and I look forward to shopping with them for years to come!

Couldn't have had a better experience. These guys really KNOW their knives. They sharpened my 4 in…read moreno time AND helped me find another I can't live without. Stop in - you won't be sorry!

I was guided and got a knife, all went well. However, I was told it'd take an hour to prepare and…read morethat I'd get a text to pick it up. Text never came, so I tried calling and that hasn't worked either.

When the vanity we ordered arrived at the store, it was not designed by the manufacturer exactly…read morelike we expected. The team was able to make modifications in their wood shop to meet our expectations. Great job A1!!

From the owner: Design Quotes - Measurement Appointments - Install - In Store Pick-Up - Contractor Pricingread more

I have done several projects now with Ronnie Bull Construction and have been very pleased in all…read morecases! Most recently, I did a large addition to my house that included two roof additions, as well as a specialized deck that includes a sunken spa. The attention to detail and the quality of finished work product actually exceeded my expectation. The additions look as though they were "there from the beginning" vs. the way some additions look after the fact. I worked with Travis Bull and highly recommend he and Ronnie Bull construction. They were very responsive, caring, and helpful in making suggestions and recommendations in ways that improved the project. I can't speak for any others experiences, but I'm a very satisfied customer and really would not consider using someone else moving forward should I do any other projects. I highly recommend them! BTW, I live in Soddy Daisy, TN. Not California .. not sure why it shows it that way for me.

Dear Ronnie Bull Construction (RBC): I am writing this…read moreletter to let you know that the moment I spoke to Travis I knew I called the right company to do work for me at my house. Travis is a wonderful person to talk to and he explained clearly how the repair process and the larger picture of how the repair project would be conducted at every phase of the work product. I'm very happy, satisfied, and going forward a devoted customer since you did the work on my house, to sure up and repair the sub structure and completion of the finish work. In regards to this project, as the customer, I felt like RBC went above and beyond, yet I'm sure you see it as de rigueur. I thank you for the clear and concise communication between me and my sister in the coordination and conduct of the work, You made our input feel important; no matter how big or how small. I also commend you on how you readily answered questions, return calls, provided feedback, recommendations and meet with other contractors to coordinate the dependency work supporting the overall work product; and that the project overall was completed in such a timely manner. I want you to know that you (RBC), your subcontractor company (KNAM Construction Co.), et al (I wish I know their names), who came to my home to do work whose names I unfortunately do not know were described by my sister as... "wonderful and there is nobody better". Each of you took the time to explain everything they were doing during the course of the project. If going forward in your journey.. someone thinks your prices are a little higher than what others had quoted, I would only say to them "You get what you pay for.", but I personally think the cost were in line with the resultant product deliverable. I think it is wonderful how well RBC worked with me as a customer. You have a devoted customer for life and I will recommend you to everyone in Chattanooga and the surrounding area who needs a contractor. There are truly no words to explain how happy I am with the results. Thanks again to Travis, RBC, and your sub-contractors. I look forward to working with you in the future. Sincerely, Leonard Dillard

My first to write a negative review. Service is absolutely terrible. Posted hours of operation are…read moreunreliable. I went there twice and both times the person "who can answer questions" (apparently there is only one) was not there (was told she takes long lunches; it was 2 pm). I was assured a good deal so third times charm and while she was knowledgeable regarding products she had on hand, she was not forthcoming on sharing information that could impact decisions. After a delayed delivery (I did them a favor) I learned I would have to spend more on my remodel (still not getting what i wanted) due to information I did not have and did not know to ask. Her answer - no, what you got was standard, what you want is an option - sorry. Even after doing them a favor there was no suggestions or offer to get the order to match what i wanted - just, a "too bad" attitude. Her attitude supported why she didn't share information in the first place - she don't care. The tub was the highlight of my remodel and now my entire remodel is an expensive disappointment. Just for the heck of it, I went to Lowe's and then Home Depot to see if the service I got from Modern Supply is typical but both stores (especially Lowe's) did a much better job to ensure I considered all aspects of the products (tub and faucets) for my bath remodel. I thought I might get better assistance from a small distributor but lesson learned. I will stick with the big box for my other bath and kitchen remodel.

If you read the previous reviews of the "fine" customer service they continue to live upto their…read morereputation. However, if you're on an initial fact finding trip to put eyes on a particular product or style then this is the place to go. No one will bother you as you walk and look at all the product, the all female staff will busy chatting it up at their sit down island area.

First of horrible customer service. I have purchased tens of thousands of dollars of appliances…read morefrom them. Anytime you need any sort of service after the fact, like if you're $17k refrigerator and $5k ice maker both go out less than year after purchasing they completely go silent. Todd Brumley especially. Horrible follow up and when it comes down to it when you actually need him to back up his word he's nowhere to be found. The snobbery of appliance sales people baffles me. You sell elevated toilets, get over yourself.

Absolutely wonderful! We purchased tile to go under our wood stove and it looks amazing! Kim was…read morewonderful and had exactly what we wanted!

Beautiful job of tiling a shower and a bath surround. Would definitely use them again. They had…read moreto demo a previously botched shower job and start anew. They kept me informed of the timing of the work and worked it through to completion without interruption. The master tile installer laid everything out ahead of time to ensure it got installed correctly and then executed the plan to perfection.

Big selection, but nothing is very nice. The prices aren't overall very low; it's even overpriced…read moreon some things. It's pretty junked out and run down. Maybe it's one of those places you have to stop by constantly to find a gem, but it's not for me.

My name is Phyllis Brooks and I visited the store in Chattanooga, Tn, buying some things for the…read moreremodel of my home. I had to return a product and I would like to give 2 thumbs up to Evelyn, the manager at SouthEastern Salvage in Chattanooga, Tn. She was extremely helpful with resolving this issue. She was friendly and just the absolute Best! Big Thank You to Evelyn!!

Very happy with Hixson Carpet and tile! Very nice people to work with and prices are so much better…read morethan other places we looked at! Home Depot and Lowe's were way higher. They did a great job installing carpet and it looks great!!

From the owner: Flooring and Installation, Over 30 Years in Business read more