Dear Ronnie Bull Construction (RBC):
I am writing this letter to let you know that the moment I spoke to Travis I knew I called the right company to do work for me at my house. Travis is a wonderful person to talk to and he explained clearly how the repair process and the larger picture of how the repair project would be conducted at every phase of the work product. I'm very happy, satisfied, and going forward a devoted customer since you did the work on my house, to sure up and repair the sub structure and completion of the finish work. In regards to this project, as the customer, I felt like RBC went above and beyond, yet I'm sure you see it as de rigueur.
I thank you for the clear and concise communication between me and my sister in the coordination and conduct of the work, You made our input feel important; no matter how big or how small. I also commend you on how you readily answered questions, return calls, provided feedback, recommendations and meet with other contractors to coordinate the dependency work supporting the overall work product; and that the project overall was completed in such a timely manner. I want you to know that you (RBC), your subcontractor company (KNAM Construction Co.), et al (I wish I know their names), who came to my home to do work whose names I unfortunately do not know were described by my sister as... "wonderful and there is nobody better". Each of you took the time to explain everything they were doing during the course of the project. If going forward in your journey.. someone thinks your prices are a little higher than what others had quoted, I would only say to them "You get what you pay for.", but I personally think the cost were in line with the resultant product deliverable. I think it is wonderful how well RBC worked with me as a customer. You have a devoted customer for life and I will recommend you to everyone in Chattanooga and the surrounding area who needs a contractor. There are truly no words to explain how happy I am with the results. Thanks again to Travis, RBC, and your sub-contractors. I look forward to working with you in the future.
Sincerely,
Leonard Dillard read more