When the vanity we ordered arrived at the store, it was not designed by the manufacturer exactly…read morelike we expected. The team was able to make modifications in their wood shop to meet our expectations. Great job A1!!

From the owner: Design Quotes - Measurement Appointments - Install - In Store Pick-Up - Contractor Pricingread more

My first to write a negative review. Service is absolutely terrible. Posted hours of operation are…read moreunreliable. I went there twice and both times the person "who can answer questions" (apparently there is only one) was not there (was told she takes long lunches; it was 2 pm). I was assured a good deal so third times charm and while she was knowledgeable regarding products she had on hand, she was not forthcoming on sharing information that could impact decisions. After a delayed delivery (I did them a favor) I learned I would have to spend more on my remodel (still not getting what i wanted) due to information I did not have and did not know to ask. Her answer - no, what you got was standard, what you want is an option - sorry. Even after doing them a favor there was no suggestions or offer to get the order to match what i wanted - just, a "too bad" attitude. Her attitude supported why she didn't share information in the first place - she don't care. The tub was the highlight of my remodel and now my entire remodel is an expensive disappointment. Just for the heck of it, I went to Lowe's and then Home Depot to see if the service I got from Modern Supply is typical but both stores (especially Lowe's) did a much better job to ensure I considered all aspects of the products (tub and faucets) for my bath remodel. I thought I might get better assistance from a small distributor but lesson learned. I will stick with the big box for my other bath and kitchen remodel.

If you read the previous reviews of the "fine" customer service they continue to live upto their…read morereputation. However, if you're on an initial fact finding trip to put eyes on a particular product or style then this is the place to go. No one will bother you as you walk and look at all the product, the all female staff will busy chatting it up at their sit down island area.

First of horrible customer service. I have purchased tens of thousands of dollars of appliances…read morefrom them. Anytime you need any sort of service after the fact, like if you're $17k refrigerator and $5k ice maker both go out less than year after purchasing they completely go silent. Todd Brumley especially. Horrible follow up and when it comes down to it when you actually need him to back up his word he's nowhere to be found. The snobbery of appliance sales people baffles me. You sell elevated toilets, get over yourself.

My husband and I went to this business this afternoon to choose floor tile as well as kitchen…read morebacksplash. The customer service was absolutely horrible. Not one person in the store acted as if they cared we were there or cared to share information regarding the tile offerings - some custom order, some in stock. Sadly we were ready to buy but I would not spend a penny in a place that treats others in this manner.

I bought a home that I had to remodel in 2021. I do a fair amount of business at Lowes, just…read moreworking on my home, but in shopping for available products, I found a store that was new to me -- Home Outlet in Chattanooga, TN. Since then, I've spent at least 4 or 5 thousand dollars there, and I love working with them. The store doesn't carry everything I need, but what they have is very very competitively priced, and often, I can pick up what I need from what's in stock. When I need something special, they do a great job of listening to what I want and helping me get it ordered. Home Outlet has become the first place I go when I need windows, flooring, cabinets, tile, counter tops, doors, and more. Another observation. With few exceptions, the same people I was dealing with in 2021 are there today. Lynn the store manager, Brent and Robert (who just retired a couple of weeks ago) are customer service experts. They are always ready to help me, but know when to leave me alone to shop and think before I need assistance. I don't have a single criticism of these professionals, and I look forward to shopping with them for years to come!

Dustin Wong of Re-Bath was extremely helpful in assisting us to redesign our kitchen, dining room…read moreand baths and to pick the right appliances for our kitchen. They removed a stone planter that divided the dining area from the open living room thereby opening the kitchen all the way through the dining room into the living/great room. They removed the ceramic tiles on the floor in the kitchen and installed natural hardwood floors throughout the kitchen and dining room to match the floor in the great room. We removed the 8' x 3' island that was in the kitchen and replaced it with a 12' x 3' modern island with a quartz countertop and 36" gas downdraft range. They removed the tile backsplashes and replaced them with glass subway tiles with modern glass inserts. All lighting was changed to led fixtures brightening the eat in dining area, kitchen counters, island and dining room. All new JennAire SS appliances were installed. All fixtures in the our 3 bathrooms were updated and led lighting installed in place of fluorescent lighting. Dustin managed the process and gave us an exciting modernized living area that we thoroughly enjoy and resulted in our decision to stay in Chattanooga rather than move to Massachusetts or New Hampshire.

From the owner: Re-Bath offers comprehensive bathroom remodeling services to homeowners in Chattanooga, TN. No…read morematter how big your project may be, our bathroom remodelers are ready to get the job done. Youll work with experienced design consultants who will be dedicated to helping you create the bathroom of your dreams.As licensed and fully insured contractors, we can remove your old bathroom fixtures and replace them with our exclusive and proprietary products. We have an effective sealant that allows for the thermal expansion of our wall system products.

Big selection, but nothing is very nice. The prices aren't overall very low; it's even overpriced…read moreon some things. It's pretty junked out and run down. Maybe it's one of those places you have to stop by constantly to find a gem, but it's not for me.

My name is Phyllis Brooks and I visited the store in Chattanooga, Tn, buying some things for the…read moreremodel of my home. I had to return a product and I would like to give 2 thumbs up to Evelyn, the manager at SouthEastern Salvage in Chattanooga, Tn. She was extremely helpful with resolving this issue. She was friendly and just the absolute Best! Big Thank You to Evelyn!!

We had a horrible experience with a local painter on our home and were in search of a painter who…read morecould paint a rental we had acquired. I sure didn't want to repeat with the lousy company that shed paint all over my wood floors. My hubby found Ricki Vazquez and had him come out and give us a quote. He arrived quickly, gave us a great bid and we have been VERY happy with his company. They arrive on time when they say they will, something most contractors have a hard time doing. There at 8:00 AM each day with a team ready to hit the ground running. They protected all the surfaces NOT getting painted, removed all doors and mission shutters and then after refreshing, rehung same perfectly. They worked long days and got the job done, cleaning up each day upon completion. I would highly recommend this company and I will state up front, I am a demanding pain in the butt as a customer when folks are sloppy and I never was anything but happy with Ricki Vazquez Painting. Great job!!!

From the owner: Boost Your Curb Appeal Team up with a painting contractor in…read moreChattanooga, TN Call 423-364-3401 today for pricing and more information Does your home stick out like a sore thumb in your neighborhood? Ricki Vazquez Painting can turn it into the best-looking home on the block with our residential painting services. Our painting contractor has over four years of experience and is an expert at revitalizing homes inside and out. Just read our reviews to find out how satisfied our clients are with the work we do. Our painting contractor will paint anything on the inside or outside of your home in Chattanooga, TN, so you can rely on us to completely transform your property..

Rick is an honest and trustworthy businessman. He did an entire bathroom remodel and it turned out…read moreamazing! The onyx product is beautiful and I would highly recommend looking into it if you are planning to do a bathroom makeover. The onyx has a lifetime warranty and is easy to clean. No grout! Extremely pleased with Rick's Onyx Bathroom Solutions.

Purchased Calacatta Palermo Quartz countertops and full backsplash only because Marco had reassured…read moreme that if there was any issues that Rocky Tops Custom Countertops would fix the issue. That the work would be top quilty and professional. When the countertops were installed the caulking was not done correctly and some areas not done at all. I called Chris the installation manager about the issue but he refused to return my call. I had to take time off from work to go to Rocky Tops Custom Countertops about the issue. Even then I was not able to speak to Chris or any manager about the issue. When they came back to install the backsplash they brought the wrong backsplash to my house. Then when they did bring the right backsplash it was not what I had approved. It was missing an outlet cutout that I had called out on the slabsmith. I was reassured by Nayeli that the outlet was not missing and would be cutout. Now I'm stuck with a slab that I didn't approve. Went back to Rocky Tops Custom Countertops and asked to speak to a manager. Again I was denied the opportunity to speak to a manger about it. The missing outlet that the installer had to cut out because they didn't do it at the warehouse b Poor quality and not professional.

Marco and Miranda were a great help and easy to work with. The installers were first rate and were…read morevery professional. Definitely pleased with the result.