Couldn't have had a better experience. These guys really KNOW their knives. They sharpened my 4 in…read moreno time AND helped me find another I can't live without. Stop in - you won't be sorry!

I was guided and got a knife, all went well. However, I was told it'd take an hour to prepare and…read morethat I'd get a text to pick it up. Text never came, so I tried calling and that hasn't worked either.

My first to write a negative review. Service is absolutely terrible. Posted hours of operation are…read moreunreliable. I went there twice and both times the person "who can answer questions" (apparently there is only one) was not there (was told she takes long lunches; it was 2 pm). I was assured a good deal so third times charm and while she was knowledgeable regarding products she had on hand, she was not forthcoming on sharing information that could impact decisions. After a delayed delivery (I did them a favor) I learned I would have to spend more on my remodel (still not getting what i wanted) due to information I did not have and did not know to ask. Her answer - no, what you got was standard, what you want is an option - sorry. Even after doing them a favor there was no suggestions or offer to get the order to match what i wanted - just, a "too bad" attitude. Her attitude supported why she didn't share information in the first place - she don't care. The tub was the highlight of my remodel and now my entire remodel is an expensive disappointment. Just for the heck of it, I went to Lowe's and then Home Depot to see if the service I got from Modern Supply is typical but both stores (especially Lowe's) did a much better job to ensure I considered all aspects of the products (tub and faucets) for my bath remodel. I thought I might get better assistance from a small distributor but lesson learned. I will stick with the big box for my other bath and kitchen remodel.

If you read the previous reviews of the "fine" customer service they continue to live upto their…read morereputation. However, if you're on an initial fact finding trip to put eyes on a particular product or style then this is the place to go. No one will bother you as you walk and look at all the product, the all female staff will busy chatting it up at their sit down island area.

First of horrible customer service. I have purchased tens of thousands of dollars of appliances…read morefrom them. Anytime you need any sort of service after the fact, like if you're $17k refrigerator and $5k ice maker both go out less than year after purchasing they completely go silent. Todd Brumley especially. Horrible follow up and when it comes down to it when you actually need him to back up his word he's nowhere to be found. The snobbery of appliance sales people baffles me. You sell elevated toilets, get over yourself.

My husband and I went to this business this afternoon to choose floor tile as well as kitchen…read morebacksplash. The customer service was absolutely horrible. Not one person in the store acted as if they cared we were there or cared to share information regarding the tile offerings - some custom order, some in stock. Sadly we were ready to buy but I would not spend a penny in a place that treats others in this manner.

I bought a home that I had to remodel in 2021. I do a fair amount of business at Lowes, just…read moreworking on my home, but in shopping for available products, I found a store that was new to me -- Home Outlet in Chattanooga, TN. Since then, I've spent at least 4 or 5 thousand dollars there, and I love working with them. The store doesn't carry everything I need, but what they have is very very competitively priced, and often, I can pick up what I need from what's in stock. When I need something special, they do a great job of listening to what I want and helping me get it ordered. Home Outlet has become the first place I go when I need windows, flooring, cabinets, tile, counter tops, doors, and more. Another observation. With few exceptions, the same people I was dealing with in 2021 are there today. Lynn the store manager, Brent and Robert (who just retired a couple of weeks ago) are customer service experts. They are always ready to help me, but know when to leave me alone to shop and think before I need assistance. I don't have a single criticism of these professionals, and I look forward to shopping with them for years to come!

Dustin Wong of Re-Bath was extremely helpful in assisting us to redesign our kitchen, dining room…read moreand baths and to pick the right appliances for our kitchen. They removed a stone planter that divided the dining area from the open living room thereby opening the kitchen all the way through the dining room into the living/great room. They removed the ceramic tiles on the floor in the kitchen and installed natural hardwood floors throughout the kitchen and dining room to match the floor in the great room. We removed the 8' x 3' island that was in the kitchen and replaced it with a 12' x 3' modern island with a quartz countertop and 36" gas downdraft range. They removed the tile backsplashes and replaced them with glass subway tiles with modern glass inserts. All lighting was changed to led fixtures brightening the eat in dining area, kitchen counters, island and dining room. All new JennAire SS appliances were installed. All fixtures in the our 3 bathrooms were updated and led lighting installed in place of fluorescent lighting. Dustin managed the process and gave us an exciting modernized living area that we thoroughly enjoy and resulted in our decision to stay in Chattanooga rather than move to Massachusetts or New Hampshire.

From the owner: Re-Bath offers comprehensive bathroom remodeling services to homeowners in Chattanooga, TN. No…read morematter how big your project may be, our bathroom remodelers are ready to get the job done. Youll work with experienced design consultants who will be dedicated to helping you create the bathroom of your dreams.As licensed and fully insured contractors, we can remove your old bathroom fixtures and replace them with our exclusive and proprietary products. We have an effective sealant that allows for the thermal expansion of our wall system products.

I highly recommend BMB Construction! They were very professional and did an amazing job on our much…read moreneeded home repair! We had significant structural damage and they did the repairs seamlessly! If you have a home repair that you need done these guys are the ones to call! Thank you Matt for a job well done!

From the owner: At BMB Construction, we handle home remodeling projects from start to finish – ensuring everything…read moreis managed with precision, care, and craftsmanship you can trust. We deliver long-lasting improvements you’ll enjoy for years. Doing the right thing isn’t optional – it’s who we are. We treat every home, client, and job with honesty, respect, and pride in our craftsmanship. No matter the size of your project, BMB Construction brings the skill, care, and commitment needed to get it done right. From repairs to full remodels, we work with integrity from start to finish – keeping your goals front and center.

Beautiful variety by Chattanooga Granite & Marble. I highly recommend them to help transform your…read morespace into your dreams

Wonderful service. We have been doing business with Chattanooga Granite for almost 20 years. They…read morealways do a great job, have a excellent product, and make sure we are happy at the end. We look forward to doing business with them for many more years.

We had our gold oak hardwood refinished. We had wood that was original and pre finished hardwood…read more You can't tell the difference at all now. They were able to sand on the pre finished so the little groove is gone. They are all smooth and beautiful now. They were so pleasant to work with.

Great job on my floors and especially my stairs. Thanks to Brandi, Cody and the entire team.read more