1. Ferguson Home

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Chattanooga, TN

Ferguson Home

1.8 (13 reviews)
Open • 9:00 am - 5:00 pm
Updated 1 month ago

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Services - Ferguson Home

Electric installation or replacement

Electric repair

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2 years ago

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3 years ago

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3 years ago

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5 years ago

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3 years ago

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6 years ago

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6 years ago

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3 years ago

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4 years ago

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5 years ago

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5 years ago

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6 years ago

Ignored when we came in, wandered for 20 minutes, barely glanced at, pity. Won't be returning.

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8 years ago

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Electronic Express - Homely kitchen package demo

Electronic Express

(9 reviews)

If I could give Electronic Express zero stars, I would. My mother purchased a Samsung stove from…read morethis company that turns on without anyone intentionally using it. The knobs do not lock, and simply brushing or bumping against them while passing by can turn the stove on. This is an extremely dangerous safety hazard, especially if a child walks past it. This is not a hypothetical concern. The stove actually turned on and caused a fire that burned and damaged my mother's cabinetry. My parents are both older adults, with my father being considerably advanced in age, which makes leaving this dangerous appliance in their home even more concerning. They should not have to live in fear that accidentally brushing against their stove could cause another fire. This is now my mother's second attempt to have the stove repaired. Electronic Express promised to provide new safety-locking knobs to prevent this from happening again, but an entire month has passed, and they still have not delivered or installed them. Instead of replacing this dangerous stove, they have left my parents with an appliance they cannot safely use. When I called the store, I spoke with the manager, Jamie. Considering that this Samsung stove caused an actual fire inside my parents' home, I expected concern, urgency, and accountability. Instead, he was rude, disrespectful, dismissive, and tried to pass me off to another department rather than helping resolve the problem. A stove that turns on when someone merely brushes against it is a serious fire hazard, not a minor repair issue. Electronic Express has shown that it does not stand behind the products it sells or take responsibility when something goes dangerously wrong. Samsung also needs to stand behind its product and address this serious safety issue. After an actual fire, damage to their cabinetry, two attempts to have the stove repaired, and a month of waiting for promised safety parts, my parents deserve a replacement stove, not more excuses and disrespect. I strongly caution anyone against purchasing a Samsung appliance from Electronic Express if this is how both companies respond when a product becomes a danger inside a customer's home.

I just like the place. They have all kind of electronics and great selection of appliances and…read moreother "stuff". Prices of the things I looked at were competitive and sales people were helpful but not pushy at all. Parking plentiful because in strip mall. I highly recommend it. Revision... I meant to say that as part of this review, I bought 2 TVs there and heading back to look at dryers to find one for my daughter!

Ferguson Home - kitchenandbath - Updated October 2026

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