I stopped by AllSouth Appliance on Lee Highway (they've moved from Bonney Oaks) recently to seek…read moreadvice on a service issue I was having with a GE refrigerator purchased at a competitor that has since gone out of business. Although I have an extended warranty contract on this appliance, multiple visits from their service people failed to diagnose, let alone fix, the problem. Despite being very busy and my not being a customer, they took the time to listen to my problem and recommended an appliance repair company they felt was best suited to fix the problem. Long story short, their recommendation resulted in the refrigerator being fixed within 24 hours. When I'm next in the market for any new appliance, I will definitely buy from AllSouth.

From the owner: AllSouth Appliance Group, Inc. was founded in 1997 to provide homeowners and builders the largest…read moreselection of name brand home appliances in the Southeast. Offering large showrooms and great brands like Subzero, Wolf, GE, Viking, Kitchen Aid, Maytag, Samsung and many more. In addition to appliances you will find great outdoor products like Big Green Egg, Traeger, DCS, Lynx and Alfresco for the best in backyard entertaining. Offering sales, delivery, install and service, AllSouth looks forward to serving you.

I called for service. My side by side refrigerator Freezer wasn't freezing correctly. An agent…read morecame out. He did Nothing. He told me that it would cost 900 or more to fix my refrigerator because it's a Samsung with a motherboard. He only had a few minutes because he had a Dr's appointment in a few minutes. He charged me almost 140.00 for No service He didn't check to see if it needed to be gased up. It was a slick form of robbery just for coming out.

Our dishwasher quit working. No lights were coming on. I know nothing about appliances, so I…read morecalled Mr Appliance. We were quoted $99 for a service call. After taking off the kick plate and resetting the control board we were charged $120. So I guess nothing is included in the service call. We were charged extra for less than 5 minutes of work. That did not work and we were told that the repairs would cost more than a new unit. Well, before buying a new unit, I decided I would take a stab. Pulled the unit out of the cabinet and checked all the connections I could reach. Had the unit working in less than 15 minutes. I have ZERO knowledge or experience working on electronics or appliances. Mr. Appliance is lazy and incompetent. You are better off watching a youtube video and taking care of it yourself. After reading other reviews, it seems a big part of their business plan is spending 5 minutes on $99 service calls and not doing any work.

Very helpful information just by talking on the phone. Appreciated him sharing his knowledge on the…read morebest appliance to shop for.

Of course, we hope to never have another appliance breakdown, but if we do, we will call Mario. On…read moretime, zeroed in on the problem, showed me what he was doing, explained why he was doing it, and then gave me suggestions to possibly avoid the same issue again. Great job!

I love this store. I've been here twice in the past month and bought a TV, laptop (with/for my…read moreDad), and a new surge protector to make sure new WFH equipment was protected. The staff is patient and very helpful, even with the most mundane questions, and very knowledgeable. Their prices are excellent, especially when they have sales. This is definitely my go-to electronics and gadget store.

The back glass on my previous watch was damaged during a whitewater rafting excursion and I wanted…read moreto quickly replace it before my additional outdoor events to ensure I captured those activities. I initially tried two T-Mobile stores with no luck on the model. Decided to visit Best Buy only to find out tmobile isn't one of their carriers so I purchased the new watch online and selected in store pick up option. There was a little confusion amongst staff initially but overall the process wasn't too bad.

So, apparently the issue with the HVAC servicing was a complete misunderstanding between the…read moremanagement and myself. I would like to thank the management of Signature Appliance for reaching out to rectify this situation. Calmer heads did prevail and I applaud the men and women of your company. Thank you all and God Bless.

We have had signature appliance service our home several times over the past years and each time…read morewas met with great customer service and timeliness of repairs. However, in August of last year we had a service call, they came out and fixed the washer, we paid our bill and that was that. Fast forward to November, I see a charge of $176 on my bank statement from signature appliance. I simply called to inquire why this was, after a couple calls and leaving messages with an assistant, I was finally able to soak with someone higher up who informed me that this was simply an outstanding balance and was finally processed due to end of year book closings. I informed them that this was the same charge I had paid for our last interaction back in August and I felt this was a duplicate. I was told they would look into this and ensure it wasn't made in error. Since then I have continued to call, leave messages and nothing else has been said. I now sit here months later with no answers and feeling rather robbed. This business is not practicing in good faith to their customers and have failed to provide any explanation as to why I would be charged months later for services I've already paid for at the time of the appointment.

Contacted Vac-Central for replacement parts for my existing system. Mr. Goggans was extremely…read morehelpful and had all three items I was needing. super nice and knowledgeable regarding the systems. Highly recommend!

Awesome service. Stuart took his time and made sure all Vac system was 100% before leaving. He's…read moreour go to Vac guy from now on.

Woodlee Appliance does not service the brand of refrigerator/freezer on which I need repair, BUT I…read morewas impressed by Woodlee because: 1) A human being answered their phone and gave me a straight answer to my question regarding brands they repair; 2) Woodlee offered (i.e. without my asking) a referral to another repair service. I phoned that service, a real human being answered the phone and I am scheduled to have them come and try to repair our refrigerator/freezer. Gosh, I do so love finding local businesses like Woodlee that are responsive and service oriented. If I owned one of the brands they service I would definitely go back to them.

Repairman very polite knowledgeable Always feel ripped-off…read moresince lengthy explanation why there were 2 charges Service call fee was $$$

If you read the previous reviews of the "fine" customer service they continue to live upto their…read morereputation. However, if you're on an initial fact finding trip to put eyes on a particular product or style then this is the place to go. No one will bother you as you walk and look at all the product, the all female staff will busy chatting it up at their sit down island area.

First of horrible customer service. I have purchased tens of thousands of dollars of appliances…read morefrom them. Anytime you need any sort of service after the fact, like if you're $17k refrigerator and $5k ice maker both go out less than year after purchasing they completely go silent. Todd Brumley especially. Horrible follow up and when it comes down to it when you actually need him to back up his word he's nowhere to be found. The snobbery of appliance sales people baffles me. You sell elevated toilets, get over yourself.

I just like the place. They have all kind of electronics and great selection of appliances and…read moreother "stuff". Prices of the things I looked at were competitive and sales people were helpful but not pushy at all. Parking plentiful because in strip mall. I highly recommend it. Revision... I meant to say that as part of this review, I bought 2 TVs there and heading back to look at dryers to find one for my daughter!

I have spent almost 15k in 6 months with these guys last purchase rk. This has been around 6 weeks…read morenow. I contacted customer service they tell me oh contact the chattanooga store I tell them I did they said sorry that's who can help. So no customer service, the guys that came with the sectional had zero clue how to assemble it (though very nice and respectful) I had to assemble it my self. The center console light didn't work so I called. Waited 3 weeks for them to send someone without a console to tell me it didn't work.....as I told them. Now 3 weeks later zero response couch still doesn't work. Don't waste your time