The service man Bobby was on time, thorough, and friendly. We are new to Tennessee and they will be…read moreour new appliance repair people.

Joe was excellent. We called him to repair a broken refrigerator and freezer with a bad fan, and…read morehis response/service was professional, fast, and high-quality. This was an excellent value because he saved us from replacing our entire refrigerator, which would have been very expensive. So, I highly HIGHLY recommend this service if you need any appliances repaired.

Very helpful information just by talking on the phone. Appreciated him sharing his knowledge on the…read morebest appliance to shop for.

Of course, we hope to never have another appliance breakdown, but if we do, we will call Mario. On…read moretime, zeroed in on the problem, showed me what he was doing, explained why he was doing it, and then gave me suggestions to possibly avoid the same issue again. Great job!

OUSTANDING!!! I…read morecouldn't recommend Dewey more. He was timely, respectful, far more knowledgeable than the average repairman, and most of all, he was fair. He diagnosed the problem in record time and didn't try to charge me for things I didn't need. On top of that, his rate was reasonable...no gouging here. What a rate and incredible find. I've been around the block a few times and have done a significant amount of appliance repair myself so I believe I'm a pretty good judge of Dewey's services. You won't regret going with Harmon's Appliance Service.

No return phone call. I left a message and received no phone call from Harmon's. Poor communication…read moreand lack of courtesy are deal killers for me. That's too bad, the other reviews are positive and I really want to give Harmon's my business. I guess they don't need my business. I'll try somebody else. I initially rated as 1star, but received return call from Harmon's today. The caller explained why their return call was not prompt and I understand the circumstances. Had I not already made other arrangements I would have used Harmon's for my job. I would come back to them in the future, so have upgrade Harmon's to 4 stars.

Chattanooga Appliance reliability and customer service is horrid. I am not trying to take away from…read morethe hardworking technicians, but the leadership over the operations, scheduling, and customer service is absolutely terrible. They do not return calls or emails. You can try calling their number right now and it goes straight to a voicemail that is full. You literally can't give them your business if you wanted to. The few times I have been able to get through to arrange an appointment they could not give me a window of time to expect the technician. I took off one day from work and the technician ended up cancelling on me. So sad to see a locally owned business not treat its local customers with any respect, care, or concern. I do not recommend them at this current time. Maybe once they get new leadership. You'll probably have better luck with Craigslist. Update: Looks like even FedEx can't locate these guys at work either!

If there were a rating less than one star - then that is what they would get. We bought a washer…read morefrom Lowe's that needs repair and unfortunately this is the vendor that Lowe's uses. (Will not get any appliances from Lowe's anymore for this reason.) The tech came out and said he'd have to order a part and that it would be in within 3-5 days. 7 days later we called to inquire and got no reply back. On day 8 we again received no return call. Now Lowe's has left a message for them with no response. The company seems incompetent at basic customer service skills; I'm scared to think of how terrible the actual repair skills are. Be warned - don't use them.

Looking for a washer. Had a really bad experience with Ringgold (wronggold) Appliance. Called…read moreDan's and spoke with Mike. He told me what was in stock and I agreed to come down. Dan's has really great deals on used or scratch and dent appliances. The one I got was a kitchenaid, not new but working and they took the old washer away without charging extra. Great Experience! For under $200 bucks. They have all brands and all kinds of appliances. I would absolutely use them again. The delivery was in less than two hours as well. Great great great!

I called for service. My side by side refrigerator Freezer wasn't freezing correctly. An agent…read morecame out. He did Nothing. He told me that it would cost 900 or more to fix my refrigerator because it's a Samsung with a motherboard. He only had a few minutes because he had a Dr's appointment in a few minutes. He charged me almost 140.00 for No service He didn't check to see if it needed to be gased up. It was a slick form of robbery just for coming out.

Our dishwasher quit working. No lights were coming on. I know nothing about appliances, so I…read morecalled Mr Appliance. We were quoted $99 for a service call. After taking off the kick plate and resetting the control board we were charged $120. So I guess nothing is included in the service call. We were charged extra for less than 5 minutes of work. That did not work and we were told that the repairs would cost more than a new unit. Well, before buying a new unit, I decided I would take a stab. Pulled the unit out of the cabinet and checked all the connections I could reach. Had the unit working in less than 15 minutes. I have ZERO knowledge or experience working on electronics or appliances. Mr. Appliance is lazy and incompetent. You are better off watching a youtube video and taking care of it yourself. After reading other reviews, it seems a big part of their business plan is spending 5 minutes on $99 service calls and not doing any work.

Thank you Daniel from Legendary Appliance, Heater and Air! My family is thankful for the help he…read morehas been to get our home's heater fixed up like new just in time before the cold hits. He is professional, hard working and does quality work! Thanks again, we appreciate it!

From the owner: Appliance Heat & Air Repair Company Servicing The Greater Chattanooga & North Georgia Arearead more