I highly recommend Dewey Harmon. He knows his stuff and has experienced many of the appliance problems in his 30 years of experience. Not only what the problem is, given my issue, but also what is also likely to be a common problem in the future. He has experience in high end appliances that most others don't know how to fix. He has also worked warranty for many appliance manufacturers, so he knows the hidden and common problems.
I felt he had my best interest at heart both when seeing what the problem was (and was not), what items needed to be fixed (and those not needed), and how he worked the actual repairs. He was courteous and caring. He was careful with items he removed from the refrigerator to protect them and also where they were placed. He explained everything he was doing and how things operated clearly and in a helpful manner.
He was prompt, had everything he needed, kept the area clean, cleaned up everything as he went (even stuff behind the panels). I feel he only fixed what was wrong, avoided what was probably not the problem, and was open to me asking for other parts being replaced at the same time. The repair cost was very reasonable and a very good value. While he provided a 1 year warranty on the parts, unheard of by any other repair place, I think I'd be willing to pay him to replace it. He shouldn't need to stand behind a manufacturer's part, but it shows his confidence in his completed work.
Dewey Harmon is very good and strongly suggest you use him. read more
